Details Report for:
35-3031.00 - Waiters and Waitresses
Take orders and serve food and beverages to patrons at tables in dining establishment.
Sample of reported job titles: Banquet Server, Buffet Server, Cocktail Server, Food Runner, Food Server, Restaurant Server, Server, Waiter, Waitress, Waitstaff
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks Save Table (XLS/CSV)
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Category | Task |
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94 ![]() ![]() |
Core | |
94 ![]() ![]() |
Core | |
93 ![]() ![]() |
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91 ![]() ![]() |
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90 ![]() ![]() |
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84 ![]() ![]() |
Core | |
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81 ![]() ![]() |
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81 ![]() ![]() |
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80 ![]() ![]() |
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80 ![]() ![]() |
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78 ![]() ![]() |
Core | |
78 ![]() ![]() |
Core | |
78 ![]() ![]() |
Core | |
51 ![]() ![]() |
Core | |
76 ![]() ![]() |
Supplemental |
Technology Skills Save Table (XLS/CSV)
- Instant messaging software — Blink
- Point of sale POS software — Compris Advanced Manager's Workstation; Hospitality Control Solutions Aloha Point-of-Sale; Intuit QuickBooks Point of Sale; NCR Advanced Checkout Solution (see all 8 examples)
- Web page creation and editing software — Facebook
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Bar code reader equipment — Portable bar code scanners
- Cash registers
- Commercial use cutlery — Carving knives
- Magnetic stripe readers and encoders — Credit card processing machines
- Paging controllers — Alphanumeric paging equipment
- Personal digital assistant PDAs or organizers — Personal digital assistants PDA
- Point of sale POS receipt printers — Point of sale POS printers
- Point of sale POS terminal — Point of sale POS terminals; Point of service workstations
- Touch screen monitors
Knowledge Save Table (XLS/CSV)
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Knowledge |
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84 ![]() ![]() |
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69 ![]() ![]() |
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62 ![]() ![]() |
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56 ![]() ![]() |
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48 ![]() ![]() |
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42 ![]() ![]() |
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37 ![]() ![]() |
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32 ![]() ![]() |
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28 ![]() ![]() |
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26 ![]() ![]() |
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16 ![]() ![]() |
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12 ![]() ![]() |
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8 ![]() ![]() |
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8 ![]() ![]() |
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7 ![]() ![]() |
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4 ![]() ![]() |
Skills Save Table (XLS/CSV)
![]() Importance |
Skill |
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---|---|---|
69 ![]() ![]() |
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66 ![]() ![]() |
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66 ![]() ![]() |
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63 ![]() ![]() |
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53 ![]() ![]() |
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47 ![]() ![]() |
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35 ![]() ![]() |
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35 ![]() ![]() |
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28 ![]() ![]() |
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28 ![]() ![]() |
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25 ![]() ![]() |
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25 ![]() ![]() |
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25 ![]() ![]() |
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25 ![]() ![]() |
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22 ![]() ![]() |
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16 ![]() ![]() |
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16 ![]() ![]() |
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13 ![]() ![]() |
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13 ![]() ![]() |
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3 ![]() ![]() |
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3 ![]() ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
![]() Importance |
Work Activity |
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77 ![]() ![]() |
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75 ![]() ![]() |
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72 ![]() ![]() |
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68 ![]() ![]() |
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66 ![]() ![]() |
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48 ![]() ![]() |
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16 ![]() ![]() |
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12 ![]() ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Take customer orders.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Enforce rules or regulations.
- Process customer bills or payments.
- Communicate dining or order details to kitchen personnel.
- Present food or beverage information or menus to customers.
- Collect dirty dishes or other tableware.
- Serve food or beverages.
- Cook foods.
- Arrange tables or dining areas.
- Clean food service areas.
- Assist customers with seating arrangements.
- Schedule dining reservations.
- Clean food preparation areas, facilities, or equipment.
- Prepare hot or cold beverages.
- Stock serving stations or dining areas with food or supplies.
- Prepare foods for cooking or serving.
- Add garnishes to food.
- Provide customers with general information or assistance.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Two: Some Preparation Needed |
Education | These occupations usually require a high school diploma. |
Related Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Job Zone Examples | These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers. |
SVP Range | (4.0 to < 6.0) |
Education
Interests Save Table (XLS/CSV)
![]() Occupational Interest |
Interest |
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78 ![]() ![]() |
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72 ![]() ![]() |
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67 ![]() ![]() |
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56 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
|
22 ![]() ![]() |
||
0 ![]() |
Work Styles Save Table (XLS/CSV)
![]() Importance |
Work Style |
|
---|---|---|
81 ![]() ![]() |
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80 ![]() ![]() |
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80 ![]() ![]() |
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78 ![]() ![]() |
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78 ![]() ![]() |
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77 ![]() ![]() |
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74 ![]() ![]() |
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73 ![]() ![]() |
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67 ![]() ![]() |
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66 ![]() ![]() |
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62 ![]() ![]() |
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59 ![]() ![]() |
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47 ![]() ![]() |
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47 ![]() ![]() |
Related Occupations Save Table (XLS/CSV)
35-2011.00 | Cooks, Fast Food |
35-2021.00 | Food Preparation Workers ![]() |
35-3023.00 | Fast Food and Counter Workers ![]() |
35-3041.00 | Food Servers, Nonrestaurant ![]() |
35-9011.00 | Dining Room and Cafeteria Attendants and Bartender Helpers ![]() |
35-9031.00 | Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop ![]() |
39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
41-2011.00 | Cashiers ![]() |
53-7065.00 | Stockers and Order Fillers ![]() |
Wages & Employment Trends
Median wages (2019) | $11.00 hourly, $22,890 annual |
State wages | |
Local wages | |
Employment (2019) | 2,613,800 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 475,700 |
State trends | |
Top industries (2019) | Accommodation and Food Services (92% employed in this sector)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.