First-Line Supervisors of Passenger Attendants
53-1044.00

A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.

Supervise and coordinate activities of passenger attendants.

Sample of reported job titles: On Car Supervisor, Transportation Supervisor

Occupation-Specific Information

Tasks Save Table: XLSX CSV

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Compute or estimate cash, payroll, transportation, or personnel requirements.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Direct or coordinate the activities of workers, such as flight or car attendants.
  • Enforce safety rules and regulations.
  • Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
  • Inform workers about interests or special needs of specific groups.
  • Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Participate in continuing education to stay abreast of industry trends and developments.
  • Recommend and implement measures to improve worker motivation, work methods, or customer services.
  • Recruit and hire staff members.
  • Requisition necessary supplies, equipment, or services.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.
  • Train workers in proper operational procedures and functions and explain company policies.

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Technology Skills Save Table: XLSX CSV

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.
In demand
In Demand skills are frequently included in employer job postings for this occupation.

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Occupational Requirements

Detailed Work Activities Save Table: XLSX CSV

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Experience Requirements

Job Zone Save Table: XLSX CSV

Title
Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
SVP Range
(6.0 to < 7.0)

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Training & Credentials

State training
Local training
Certifications
State licenses

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Apprenticeship Opportunities

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Characteristics

Interests Save Table: XLSX CSV

Occupational InterestInterest
92
 
Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
71
 
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
51
 
Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
27
 
Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
1
 
Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
0
 
Artistic — Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

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Work Styles Save Table: XLSX CSV

ImpactWork Style
88
 
Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
85
 
Leadership Orientation — A tendency to lead, take charge, offer opinions, and provide direction at work.
77
 
Cooperation — A tendency to be pleasant, helpful, and willing to assist others at work.
75
 
Social Orientation — A tendency to seek out, enjoy, and be energized by social interaction at work.
66
 
Self-Control — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
66
 
Stress Tolerance — A tendency to cope and function effectively in stressful situations at work.
65
 
Attention to Detail — A tendency to be detail-oriented, organized, and thorough in completing work.
65
 
Integrity — A tendency to be honest and ethical at work.
60
 
Perseverance — A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
55
 
Adaptability — A tendency to be open to and comfortable with change, new experiences, or ideas at work.
55
 
Initiative — A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
55
 
Self-Confidence — A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
54
 
Cautiousness — A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
50
 
Achievement Orientation — A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
48
 
Empathy — A tendency to show concern for others and be sensitive to others' needs and feelings at work.
45
 
Optimism — A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
44
 
Sincerity — A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
38
 
Tolerance for Ambiguity — A tendency to be comfortable with ambiguity and uncertainty at work.
28
 
Humility — A tendency to be modest and humble when interacting with others at work.
23
 
Innovation — A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
22
 
Intellectual Curiosity — A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

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Workforce Characteristics

Wages & Employment Trends

Median wage data for First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors.
Employment data for First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors.
Industry data for First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors.
Median wages (2024)
$29.76 hourly, $61,890 annual
State wages
Local wages
Employment (2024)
609,600 employees
Projected growth (2024-2034)
Average (3% to 4%)
Projected job openings (2024-2034)
61,300
State trends
Top industries (2024)
Transportation and Warehousing (32% employed in this sector)

Source: Bureau of Labor Statistics 2024 wage data external site and 2024-2034 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations
Regional Associations
Accreditation, Certification, & Unions

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