- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Monitor security system performance logs to identify problems and notify security specialists when problems occur.
- Research, document, rate, or select alternatives for Web architecture or technologies.
||Operations Research Analysts
- Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
- Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
- Observe the current system in operation and gather and analyze information about each of the parts of component problems, using a variety of sources.
||Computer User Support Specialists
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.
||Software Developers, Systems Software
- Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
- Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
||Network and Computer Systems Administrators
- Confer with network users about how to solve existing system problems.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
||Information Security Analysts
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.
||Computer and Information Research Scientists
- Meet with managers, vendors, and others to solicit cooperation and resolve problems.
||Informatics Nurse Specialists
- Design, conduct, or provide support to nursing informatics research.
||Geographic Information Systems Technicians
- Confer with users to analyze, configure, or troubleshoot applications.
||Information Technology Project Managers
- Confer with project personnel to identify and resolve problems.
||Geospatial Information Scientists and Technologists
- Conduct or coordinate research, data analysis, systems design, or support for software such as Geographic Information Systems (GIS) or Global Positioning Systems (GPS) mapping software.
||Telecommunications Engineering Specialists
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
||Computer Network Support Specialists
- Research hardware or software products to meet technical networking or security needs.
||Software Quality Assurance Engineers and Testers
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
||Computer Systems Engineers/Architects
- Research, test, or verify proper functioning of software patches and fixes.