- Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
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- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Coordinate user or third-party testing.
- Visit beta testing sites to evaluate software performance.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Test system modifications to prepare for implementation.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design test plans, scenarios, scripts, or procedures.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to developers on software usability and functionality.
- Install, maintain, or use software testing programs.
- Create or maintain databases of known test defects.
- Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- Monitor bug resolution efforts and track successes.
- Update automated test scripts to ensure currency.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Monitor program performance to ensure efficient and problem-free operations.
- Investigate customer problems referred by technical support.
- Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- Design or develop automated testing tools.
- Install and configure recreations of software production environments to allow testing of software performance.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Conduct historical analyses of test results.
- Evaluate or recommend software for testing or bug tracking.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Coordinate user or third-party testing.
- Visit beta testing sites to evaluate software performance.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Test system modifications to prepare for implementation.
- Correct testing-identified problems, or recommend actions for their resolution.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Test backup or recovery plans regularly and resolve any problems.
- Test new software packages for use in Web operations or other applications.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Identify or document backup or recovery plans.
- Back up or modify applications and related data to provide for disaster recovery.
- Identify, standardize, and communicate levels of access and security.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Document application and Web site changes or change procedures.
- Track, compile, and analyze Web site usage data.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Identify or address interoperability requirements.
- Develop or implement procedures for ongoing Web site revision.
- Provide training or technical assistance in Web site implementation or use.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Document installation or configuration procedures to allow maintenance and repetition.
- Develop testing routines and procedures.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Correct testing-identified problems, or recommend actions for their resolution.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Test backup or recovery plans regularly and resolve any problems.
- Test new software packages for use in Web operations or other applications.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Collaborate with web development professionals, such as front-end or back-end developers, to complete the full scope of Web development projects.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Conduct user research to determine design requirements and analyze user feedback to improve design quality.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Create searchable indices for Web page content.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Develop and document style guidelines for Web site content.
- Develop new visual design concepts and modify concepts based on stakeholder feedback.
- Develop or implement procedures for ongoing Web site revision.
- Develop system interaction or sequence diagrams.
- Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.
- Direct and execute pre-production activities, such as creating moodboards or storyboards and establishing a project timeline.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Identify or maintain links to and from other Web sites and check links to ensure proper functioning.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Perform or direct Web site updates.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Register Web sites with search engines to increase Web site traffic.
- Research and apply innovative solutions for product design, visuals, and user experience to meet the needs of individual Web development projects.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Respond to user email inquiries, or set up automated systems to send responses.
- Select programming languages, design tools, or applications.
- Write and edit technical documentation for digital interface products and designs, such as user manuals, testing protocols, and reports.
- Write supporting code for Web applications or Web sites.
- Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
- Modify and customize commercial programs for internal needs.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Design, configure, and test computer hardware, networking software and operating system software.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Confer with network users about solutions to existing system problems.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Load computer tapes and disks, and install software and printer paper or forms.
- Train people in computer system use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain an inventory of parts for emergency repairs.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Design, configure, and test computer hardware, networking software and operating system software.
- Conduct regular design reviews throughout the game development process.
- Oversee gameplay testing to ensure intended gaming experience and game adherence to original vision.
- Balance and adjust gameplay experiences to ensure the critical and commercial success of the product.
- Devise missions, challenges, or puzzles to be encountered in game play.
- Create core game features, including storylines, role-play mechanics, and character biographies for a new video game or game franchise.
- Solicit, obtain, and integrate feedback from design and technical staff into original game design.
- Develop and maintain design level documentation, including mechanics, guidelines, and mission outlines.
- Document all aspects of formal game design, using mock-up screenshots, sample menu layouts, gameplay flowcharts, and other graphical devices.
- Provide feedback to designers and other colleagues regarding game design features.
- Create and manage documentation, production schedules, prototyping goals, and communication plans in collaboration with production staff.
- Provide feedback to production staff regarding technical game qualities or adherence to original design.
- Create gameplay prototypes for presentation to creative and technical staff and management.
- Guide design discussions between development teams.
- Present new game design concepts to management and technical colleagues, including artists, animators, and programmers.
- Prepare two-dimensional concept layouts or three-dimensional mock-ups.
- Keep abreast of game design technology and techniques, industry trends, or audience interests, reactions, and needs by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Review or evaluate competitive products, film, music, television, and other art forms to generate new game design ideas.
- Collaborate with artists to achieve appropriate visual style.
- Write or supervise the writing of game text and dialogue.
- Consult with multiple stakeholders to define requirements and implement online features.
- Determine supplementary virtual features, such as currency, item catalog, menu design, and audio direction.
- Prepare and revise initial game sketches using two- and three-dimensional graphical design software.
- Create gameplay test plans for internal and external test groups.
- Provide test specifications to quality assurance staff.
- Conduct regular design reviews throughout the game development process.
- Oversee gameplay testing to ensure intended gaming experience and game adherence to original vision.
- Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Write supporting code for Web applications or Web sites.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Back up files from Web sites to local directories for instant recovery in case of problems.
- Select programming languages, design tools, or applications.
- Develop databases that support Web applications and Web sites.
- Perform or direct Web site updates.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Analyze user needs to determine technical requirements.
- Respond to user email inquiries, or set up automated systems to send responses.
- Renew domain name registrations.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Document test plans, testing procedures, or test results.
- Establish appropriate server directory trees.
- Recommend and implement performance improvements.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Develop or implement procedures for ongoing Web site revision.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Evaluate or recommend server hardware or software.
- Monitor security system performance logs to identify problems and notify security specialists when problems occur.
- Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Develop system interaction or sequence diagrams.
- Design and implement Web site security measures, such as firewalls and message encryption.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, and legal issues including accessibility and privacy.
- Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Troubleshoot network or connectivity problems for users or user groups.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Install or repair network cables, including fiber optic cables.
- Test repaired items to ensure proper operation.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Provide telephone support related to networking or connectivity issues.
- Analyze network data to determine network usage, disk space availability, or server function.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
- Create or update technical documentation for network installations or changes to existing installations.
- Train users in procedures related to network applications software or related systems.
- Install and configure wireless networking equipment.
- Maintain logs of network activity.
- Document help desk requests and resolutions.
- Research hardware or software products to meet technical networking or security needs.
- Create or revise user instructions, procedures, or manuals.
- Run monthly network reports.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Troubleshoot network or connectivity problems for users or user groups.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Install or repair network cables, including fiber optic cables.
- Test repaired items to ensure proper operation.
- Design and conduct hardware or software tests.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Research, test, or verify proper functioning of software patches and fixes.
- Develop system engineering, software engineering, system integration, or distributed system architectures.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Identify system data, hardware, or software components required to meet user needs.
- Communicate with staff or clients to understand specific system requirements.
- Provide advice on project costs, design concepts, or design changes.
- Perform security analyses of developed or packaged software components.
- Provide technical guidance or support for the development or troubleshooting of systems.
- Document design specifications, installation instructions, and other system-related information.
- Communicate project information through presentations, technical reports, or white papers.
- Define and analyze objectives, scope, issues, or organizational impact of information systems.
- Monitor system operation to detect potential problems.
- Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
- Provide customers or installation teams guidelines for implementing secure systems.
- Establish functional or system standards to address operational requirements, quality requirements, and design constraints.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
- Develop or approve project plans, schedules, or budgets.
- Develop efficient and effective system controllers.
- Evaluate existing systems to determine effectiveness, and suggest changes to meet organizational requirements.
- Configure servers to meet functional specifications.
- Direct the analysis, development, and operation of complete computer systems.
- Develop application-specific software.
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
- Direct the installation of operating systems, network or application software, or computer or network hardware.
- Train system users in system operation or maintenance.
- Design and conduct hardware or software tests.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Research, test, or verify proper functioning of software patches and fixes.
- Test software systems or applications for software enhancements or new products.
- Provide or coordinate troubleshooting support for data warehouses.
- Develop data warehouse process models, including sourcing, loading, transformation, and extraction.
- Verify the structure, accuracy, or quality of warehouse data.
- Map data between source systems, data warehouses, and data marts.
- Develop and implement data extraction procedures from other systems, such as administration, billing, or claims.
- Design and implement warehouse database structures.
- Develop or maintain standards, such as organization, structure, or nomenclature, for the design of data warehouse elements, such as data architectures, models, tools, and databases.
- Write new programs or modify existing programs to meet customer requirements, using current programming languages and technologies.
- Design, implement, or operate comprehensive data warehouse systems to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements.
- Perform system analysis, data analysis or programming, using a variety of computer languages and procedures.
- Create supporting documentation, such as metadata and diagrams of entity relationships, business processes, and process flow.
- Create or implement metadata processes and frameworks.
- Review designs, codes, test plans, or documentation to ensure quality.
- Create plans, test files, and scripts for data warehouse testing, ranging from unit to integration testing.
- Select methods, techniques, or criteria for data warehousing evaluative procedures.
- Prepare functional or technical documentation for data warehouses.
- Implement business rules via stored procedures, middleware, or other technologies.
- Test software systems or applications for software enhancements or new products.
- Provide or coordinate troubleshooting support for data warehouses.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Consult with management to ensure agreement on system principles.
- Expand or modify system to serve new purposes or improve work flow.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
- Determine computer software or hardware needed to set up or alter systems.
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
- Develop, document, and revise system design procedures, test procedures, and quality standards.
- Recommend new equipment or software packages.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
- Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
- Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Document, design, code, or test Geographic Information Systems (GIS) models, internet mapping solutions, or other applications.
- Confer with users to analyze, configure, or troubleshoot applications.
- Produce data layers, maps, tables, or reports, using spatial analysis procedures or Geographic Information Systems (GIS) technology, equipment, or systems.
- Design or prepare graphic representations of Geographic Information Systems (GIS) data, using GIS hardware or software applications.
- Maintain or modify existing Geographic Information Systems (GIS) databases.
- Provide technical expertise in Geographic Information Systems (GIS) technology to clients or users.
- Perform computer programming, data analysis, or software development for Geographic Information Systems (GIS) applications, including the maintenance of existing systems or research and development for future enhancements.
- Enter data into Geographic Information Systems (GIS) databases, using techniques such as coordinate geometry, keyboard entry of tabular data, manual digitizing of maps, scanning or automatic conversion to vectors, or conversion of other sources of digital data.
- Review existing or incoming data for currency, accuracy, usefulness, quality, or completeness of documentation.
- Perform geospatial data building, modeling, or analysis, using advanced spatial analysis, data manipulation, or cartography software.
- Design or coordinate the development of integrated Geographic Information Systems (GIS) spatial or non-spatial databases.
- Perform integrated or computerized Geographic Information Systems (GIS) analyses to address scientific problems.
- Select cartographic elements needed for effective presentation of information.
- Provide technical support to users or clients regarding the maintenance, development, or operation of Geographic Information Systems (GIS) databases, equipment, or applications.
- Collect, compile, or integrate Geographic Information Systems (GIS) data, such as remote sensing or cartographic data for inclusion in map manuscripts.
- Interpret aerial or ortho photographs.
- Meet with clients to discuss topics such as technical specifications, customized solutions, or operational problems.
- Create, analyze, report, convert, or transfer data, using specialized applications program software.
- Design, program, or model Geographic Information Systems (GIS) applications or procedures.
- Develop specialized computer software routines, internet-based Geographic Information Systems (GIS) databases, or business applications to customize geographic information.
- Make recommendations regarding upgrades, considering implications of new or revised Geographic Information Systems (GIS) software, equipment, or applications.
- Assist users in formulating Geographic Information Systems (GIS) requirements or understanding the implications of alternatives.
- Create visual representations of geospatial data, using complex procedures such as analytical modeling, three-dimensional renderings, or plot creation.
- Transfer or rescale information from original photographs onto maps or other photographs.
- Prepare training materials for, or make presentations to, Geographic Information Systems (GIS) users.
- Apply three-dimensional (3D) or four-dimensional (4D) technologies to geospatial data to allow for new or different analyses or applications.
- Conduct research, data analysis, systems design, or support for software such as Geographic Information Systems (GIS) or Global Positioning Systems (GPS) mapping software.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in Geographic Information Systems (GIS) technology, equipment, or systems.
- Recommend procedures, equipment, or software upgrades to increase data accessibility or ease of use.
- Document, design, code, or test Geographic Information Systems (GIS) models, internet mapping solutions, or other applications.
- Confer with users to analyze, configure, or troubleshoot applications.
- Evaluate and recommend upgrades or improvements to existing computerized healthcare systems.
- Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
- Compile medical care and census data for statistical reports on diseases treated, surgery performed, or use of hospital beds.
- Design databases to support healthcare applications, ensuring security, performance and reliability.
- Develop in-service educational materials.
- Facilitate and promote activities, such as lunches, seminars, or tours, to foster healthcare information privacy or security awareness within the organization.
- Identify, compile, abstract, and code patient data, using standard classification systems.
- Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.
- Monitor changes in legislation and accreditation standards that affect information security or privacy in the computerized healthcare system.
- Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
- Prepare statistical reports, narrative reports, or graphic presentations of information, such as tumor registry data for use by hospital staff, researchers, or other users.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
- Retrieve patient medical records for physicians, technicians, or other medical personnel.
- Train medical records staff.
- Write or maintain archived procedures, procedural codes, or queries for applications.
- Evaluate and recommend upgrades or improvements to existing computerized healthcare systems.
- Install bookkeeping systems and resolve system problems.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Contact underwriter and submit forms to obtain binder coverage.
- Select company that offers type of coverage requested by client to underwrite policy.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Calculate premiums and establish payment method.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Install bookkeeping systems and resolve system problems.
- Identify and correct deviations from database development standards.
- Develop and document database architectures.
- Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements.
- Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements.
- Design databases to support business applications, ensuring system scalability, security, performance, and reliability.
- Develop data models for applications, metadata tables, views or related database structures.
- Design database applications, such as interfaces, data transfer mechanisms, global temporary tables, data partitions, and function-based indexes to enable efficient access of the generic database structure.
- Develop methods for integrating different products so they work properly together, such as customizing commercial databases to fit specific needs.
- Create and enforce database development standards.
- Document and communicate database schemas, using accepted notations.
- Develop data model describing data elements and their use, following procedures and using pen, template or computer software.
- Work as part of a project team to coordinate database development and determine project scope and limitations.
- Identify and evaluate industry trends in database systems to serve as a source of information and advice for upper management.
- Set up database clusters, backup, or recovery processes.
- Demonstrate database technical functionality, such as performance, security and reliability.
- Develop load-balancing processes to eliminate down time for backup processes.
- Plan and install upgrades of database management system software to enhance database performance.
- Identify, evaluate and recommend hardware or software technologies to achieve desired database performance.
- Test programs or databases, correct errors, and make necessary modifications.
- Review project requests describing database user needs to estimate time and cost required to accomplish project.
- Write and code logical and physical database descriptions, and specify identifiers of database to management system or direct others in coding descriptions.
- Develop or maintain archived procedures, procedural codes, or queries for applications.
- Provide technical support to junior staff or clients.
- Establish and calculate optimum values for database parameters, using manuals and calculators.
- Train users and answer questions.
- Identify and correct deviations from database development standards.
