- Send out notices and accept fine payments for lost or overdue books.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 4 | 1-2 | 43-3071.00 | Tellers |
| 3 | 4 | 1-2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
|
| 3 | 3 | 1-2 | 43-4171.00 | Receptionists and Information Clerks Bright Outlook
|
| 2 | 8 | 1-2 | 43-5052.00 | Postal Service Mail Carriers |
| 2 | 6 | 1-2 | 43-9051.00 | Mail Clerks and Mail Machine Operators, Except Postal Service |
| 2 | 4 | 1-2 | 53-7065.00 | Stockers and Order Fillers Bright Outlook
|
| 2 | 2 | 1-2 | 43-3011.00 | Bill and Account Collectors |
| 2 | 2 | 1-2 | 43-6013.00 | Medical Secretaries and Administrative Assistants Bright Outlook
|
| 2 | 2 | 1-2 | 43-4041.00 | Credit Authorizers, Checkers, and Clerks |
| 2 | 2 | 1-2 | 43-3061.00 | Procurement Clerks |
| 2 | 2 | 1-2 | 43-9061.00 | Office Clerks, General Bright Outlook
|
| 2 | 2 | 1-2 | 43-9041.00 | Insurance Claims and Policy Processing Clerks |
| 2 | 2 | 3 | 25-4031.00 | Library Technicians |
| 1 | 3 | 1-2 | 43-5051.00 | Postal Service Clerks |
| 1 | 1 | 1-2 | 43-4051.00 | Customer Service Representatives Bright Outlook
|
| 1 | 1 | 3 | 43-6012.00 | Legal Secretaries and Administrative Assistants |
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 1-2 | 45-2011.00 | Agricultural Inspectors |
| 1 | 1 | 3 | 43-4111.00 | Interviewers, Except Eligibility and Loan |
| 1 | 1 | 4 | 43-9111.00 | Statistical Assistants |
| 1 | 1 | 3 | 43-9031.00 | Desktop Publishers |
| 1 | 1 | 3 | 43-4131.00 | Loan Interviewers and Clerks |
| 1 | 1 | 1-2 | 43-9071.00 | Office Machine Operators, Except Computer |
| 1 | 1 | 4 | 41-4012.00 | Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Bright Outlook
|
| 1 | 1 | 1-2 | 43-5111.00 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
| 1 | 1 | 1-2 | 43-4151.00 | Order Clerks |
| 1 | 1 | 1-2 | 43-2011.00 | Switchboard Operators, Including Answering Service |
| 1 | 1 | 3 | 49-2094.00 | Electrical and Electronics Repairers, Commercial and Industrial Equipment |
| 1 | 1 | 1-2 | 43-4081.00 | Hotel, Motel, and Resort Desk Clerks |
| 1 | 1 | 1-2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 1 | 1 | 1-2 | 33-3041.00 | Parking Enforcement Workers |
| 1 | 1 | 3 | 51-9195.05 | Potters, Manufacturing Bright Outlook
|
| 1 | 1 | 1-2 | 51-9041.00 | Extruding, Forming, Pressing, and Compacting Machine Setters, Operators, and Tenders |
| 1 | 1 | 3 | 43-3031.00 | Bookkeeping, Accounting, and Auditing Clerks Bright Outlook
|
| 1 | 1 | 3 | 27-1013.00 | Fine Artists, Including Painters, Sculptors, and Illustrators |
| 1 | 1 | 3 | 25-9042.00 | Teaching Assistants, Preschool, Elementary, Middle, and Secondary School, Except Special Education |
| 1 | 1 | 3 | 27-4021.00 | Photographers |
| 1 | 1 | 1-2 | 43-4031.00 | Court, Municipal, and License Clerks |
| 1 | 1 | 5 | 29-1224.00 | Radiologists |
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
- Carry out special services for customers, such as ordering bank cards and checks.
- Sort and file deposit slips and checks.
- Order a supply of cash to meet daily needs.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Count, verify, and post armored car deposits.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Compute financial fees, interest, and service charges.
- Process and maintain records of customer loans.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Issue checks to bond owners in settlement of transactions.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Prepare and mail checks.
- Mail newsletters, promotional material, or other information.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Conduct searches to find needed information, using such sources as the Internet.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Provide services to customers, such as order placement or account information.
- Arrange conference, meeting, or travel reservations for office personnel.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Develop or maintain internal or external company Web sites.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Prepare and mail checks.
- Mail newsletters, promotional material, or other information.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Receive payment and record receipts for services.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Schedule appointments and maintain and update appointment calendars.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Keep a current record of staff members' whereabouts and availability.
- Schedule space or equipment for special programs and prepare lists of participants.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Enter and update databases of contact information, such as names, addresses, and phone numbers.
- Receive payment and record receipts for services.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Turn in money and receipts collected along mail routes.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Meet schedules for the collection and return of mail.
- Hold mail for customers who are away from delivery locations.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Register, certify, and insure parcels and letters.
- Scan labels on letters or parcels to confirm receipt.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Answer customers' questions about postal services and regulations.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Sell stamps and money orders.
- Complete forms that notify publishers of address changes.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Turn in money and receipts collected along mail routes.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Meet schedules for the collection and return of mail.
- Hold mail for customers who are away from delivery locations.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Register, certify, and insure parcels and letters.
- Mail merchandise samples or promotional literature in response to requests.
- Sell mail products, and accept payment for products and mailing charges.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Inspect mail machine output for defects and determine how to eliminate causes of any defects.
- Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
- Release packages or letters to customers upon presentation of written notices or other identification.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Answer inquiries regarding shipping or mailing policies.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Clear jams in sortation equipment.
- Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
- Stamp dates and times of receipt of incoming mail.
- Add ink, fill paste reservoirs, and change machine ribbons when necessary.
- Fold letters or circulars and insert them in envelopes.
- Mail merchandise samples or promotional literature in response to requests.
- Sell mail products, and accept payment for products and mailing charges.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Dispose of damaged or defective items, or return them to vendors.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Receive and count stock items, and record data manually or on computer.
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Complete order receipts.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
- Keep records of out-going orders.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operate equipment such as forklifts.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Obtain merchandise from bins or shelves.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
- Pack customer purchases in bags or cartons.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Clean display cases, shelves, and aisles.
- Keep records on the use or damage of stock or stock-handling equipment.
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
- Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
- Recommend disposal of excess, defective, or obsolete stock.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Compute prices of items or groups of items.
- Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Transport packages to customers' vehicles.
- Dispose of damaged or defective items, or return them to vendors.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Receive and count stock items, and record data manually or on computer.
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Receive payments and post amounts paid to customer accounts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Advise customers of necessary actions and strategies for debt repayment.
- Answer customer questions regarding problems with their accounts.
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.
- Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Negotiate credit extensions when necessary.
- Receive payments and post amounts paid to customer accounts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Maintain medical records, technical library, or correspondence files.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Mail charge statements to customers.
- Call customers to collect payment on delinquent accounts.
- Keep records of customers' charges and payments.
- Compile and analyze credit information gathered by investigation.
- Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
- Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
- File sales slips in customers' ledgers for billing purposes.
- Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
- Examine city directories and public records to verify residence property ownership, bankruptcies, liens, arrest record, or unpaid taxes of applicants.
- Relay credit report information to subscribers by mail or by telephone.
- Prepare credit cards or charge account plates.
- Consult with customers to resolve complaints or verify financial or credit transactions.
- Contact former employers and other acquaintances to verify applicants' references, employment, health history, or social behavior.
- Prepare reports of findings and recommendations.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Mail charge statements to customers.
- Call customers to collect payment on delinquent accounts.
- Prepare purchase orders and send copies to suppliers and to departments originating requests.
- Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting.
- Track the status of requisitions, contracts, and orders.
- Perform buying duties when necessary.
- Calculate costs of orders, and charge or forward invoices to appropriate accounts.
- Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers.
- Approve and pay bills.
- Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and to vendors.
- Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
- Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
- Contact suppliers to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
- Prepare, maintain, and review purchasing files, reports and price lists.
- Review requisition orders to verify accuracy, terminology, and specifications.
- Respond to customer and supplier inquiries about order status, changes, or cancellations.
- Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
- Compare suppliers' bills with bids and purchase orders to verify accuracy.
- Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
- Monitor contractor performance, recommending contract modifications when necessary.
- Train and supervise subordinates and other staff.
- Prepare purchase orders and send copies to suppliers and to departments originating requests.
- Prepare invitation-of-bid forms, and mail forms to supplier firms or distribute forms for public posting.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Inventory and order materials, supplies, and services.
- Deliver messages and run errands.
- Process and prepare documents, such as business or government forms and expense reports.
- Monitor and direct the work of lower-level clerks.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Train other staff members to perform work activities, such as using computer applications.
- Count, weigh, measure, or organize materials.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Transmit claims for payment or further investigation.
- Collect initial premiums and issue receipts.
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Process and record new insurance policies and claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Correspond with insured or agent to obtain information or to inform them of account status or changes.
- Review and verify data, such as age, name, address, and principal sum and value of property, on insurance applications and policies.
- Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.
- Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
- Transcribe data to worksheets, and enter data into computer for use in preparing documents and adjusting accounts.
- Notify insurance agent and accounting department of policy cancellation.
- Pay small claims.
- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
- Interview clients and take their calls to provide customer service and obtain information on claims.
- Obtain computer printout of policy cancellations, or retrieve cancellation cards from file.
- Compose business correspondence for supervisors, managers, and professionals.
- Calculate premiums, refunds, commissions, adjustments, or new reserve requirements, using insurance rate standards.
- Enter insurance- and claims-related information into database systems.
- Modify, update, or process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
- Organize or work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
- Transmit claims for payment or further investigation.
- Collect initial premiums and issue receipts.
- Collect fines and respond to complaints about fines.
- Send out notices about lost or overdue books.
- Reserve, circulate, renew, and discharge books and other materials.
- Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.
- Help patrons find and use library resources, such as reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance when needed.
- Deliver and retrieve items throughout the library by hand or using pushcart.
- Process print and non-print library materials to prepare them for inclusion in library collections.
- Catalogue and sort books and other print and non-print materials according to procedure and return them to shelves, files, or other designated storage areas.
- Enter and update patrons' records on computers.
- Provide assistance to teachers and students by locating materials and helping to complete special projects.
- Compile and maintain records relating to circulation, materials, and equipment.
- Take actions to halt disruption of library activities by problem patrons.
- Maintain and troubleshoot problems with library equipment, including computers, photocopiers, and audio-visual equipment.
- Check for damaged library materials, such as books or audio-visual equipment, and provide replacements or make repairs.
- Train other staff, volunteers, or student assistants and schedule and supervise their work.
- Conduct reference searches, using printed materials and in-house and online databases.
- Compile data and create statistical reports on library usage.
- Design posters and special displays to promote use of library facilities or specific reading programs at libraries.
- Issue identification cards to borrowers.
- Review subject matter of materials to be classified and select classification numbers and headings according to classification systems.
- Process interlibrary loans for patrons.
- Order all print and non-print library materials, checking prices, figuring costs, preparing order slips, and making payments.
- Retrieve information from central databases for storage in a library's computer.
- Verify bibliographical data for materials, including author, title, publisher, publication date, and edition.
- Plan and conduct children's programs, community outreach programs, and other specialized programs, such as library tours.
- Organize and maintain periodicals and reference materials.
- Claim missing issues of periodicals and journals.
- Compose explanatory summaries of contents of books and other reference materials.
- Sort and deliver library mail and packages.
- Operate and maintain audio-visual equipment, such as projectors, tape recorders, and videocassette recorders.
- Compile bibliographies and prepare abstracts on subjects of interest to particular organizations or groups.
- Open and close the library.
- Collect fines and respond to complaints about fines.
- Send out notices about lost or overdue books.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Register, certify, and insure letters and parcels.
- Receive letters and parcels, and place mail into bags.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Obtain signatures from recipients of registered or special delivery mail.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Transport mail from one work station to another.
- Keep money drawers in order, and record and balance daily transactions.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Rent post office boxes to customers.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Cash money orders.
- Order retail items and other supplies for office use.
- Stock lobby with retail merchandise.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Register, certify, and insure letters and parcels.
- Receive letters and parcels, and place mail into bags.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Solicit sales of new or additional services or products.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Organize and maintain law libraries, documents, and case files.
- Prepare and distribute invoices to bill clients or pay account expenses.
- Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
- Make photocopies of correspondence, documents, and other printed matter.
- Assist attorneys in collecting information such as employment, medical, and other records.
- Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.
- Receive and place telephone calls.
- Schedule and make appointments.
- Draft and type office memos.
- Submit articles and information from searches to attorneys for review and approval for use.
- Make travel arrangements for attorneys.
- Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
- Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Perform teller duties as required.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Perform foreign currency transactions and sell traveler's checks.
- Duplicate records for distribution to branch offices.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Collect samples from animals, plants, or products and route them to laboratories for microbiological assessment, ingredient verification, or other testing.
- Inspect food products and processing procedures to determine whether products are safe to eat.
- Interpret and enforce government acts and regulations and explain required standards to agricultural workers.
- Inspect agricultural commodities or related operations, as well as fish or logging operations, for compliance with laws and regulations governing health, quality, and safety.
- Label and seal graded products and issue official grading certificates.
- Monitor the operations and sanitary conditions of slaughtering or meat processing plants.
- Take emergency actions, such as closing production facilities, if product safety is compromised.
- Verify that transportation and handling procedures meet regulatory requirements.
- Inspect the cleanliness and practices of establishment employees.
- Examine, weigh, and measure commodities, such as poultry, eggs, meat, or seafood to certify qualities, grades, and weights.
- Inspect or test horticultural products or livestock to detect harmful diseases, chemical residues, or infestations and to determine the quality of products or animals.
- Monitor the grading performed by company employees to verify conformance to standards.
- Write reports of findings and recommendations and advise farmers, growers, or processors of corrective action to be taken.
- Provide consultative services in areas such as equipment or product evaluation, plant construction or layout, or food safety systems.
- Testify in legal proceedings.
- Compare product recipes with government-approved formulas or recipes to determine acceptability.
- Collect samples from animals, plants, or products and route them to laboratories for microbiological assessment, ingredient verification, or other testing.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Supervise or train other staff members.
- Prepare reports to provide answers in response to specific problems.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Locate and list addresses and households.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Compute and analyze data, using statistical formulas and computers or calculators.
- Check source data to verify completeness and accuracy.
- Enter data into computers for use in analyses or reports.
- Compile reports, charts, or graphs that describe and interpret findings of analyses.
- Participate in the publication of data or information.
- File data and related information, and maintain and update databases.
- Organize paperwork, such as survey forms or reports, for distribution or analysis.
- Code data prior to computer entry, using lists of codes.
- Compile statistics from source materials, such as production or sales records, quality-control or test records, time sheets, or survey sheets.
- Interview people and keep track of their responses.
- Check survey responses for errors, such as the use of pens instead of pencils, and set aside response forms that cannot be used.
- Select statistical tests for analyzing data.
- Discuss data presentation requirements with clients.
- Present results of statistical analyses to stakeholders.
- Write code for statistical applications.
- Send out surveys.
- Transmit, deliver, or mail publication master to printer for production into film and plates.
- Operate desktop publishing software and equipment to design, lay out, and produce camera-ready copy.
- Position text and art elements from a variety of databases in a visually appealing way to design print or web pages, using knowledge of type styles and size and layout patterns.
- Check preliminary and final proofs for errors and make necessary corrections.
- View monitors for visual representation of work in progress and for instructions and feedback throughout process, making modifications as necessary.
- Enter text into computer keyboard and select the size and style of type, column width, and appropriate spacing for printed materials.
- Prepare sample layouts for approval, using computer software.
- Import text and art elements, such as electronic clip art or electronic files from photographs that have been scanned or produced with a digital camera, using computer software.
- Study layout or other design instructions to determine work to be done and sequence of operations.
- Select number of colors and determine color separations.
- Convert various types of files for printing or for the Internet, using computer software.
- Enter digitized data into electronic prepress system computer memory, using scanner, camera, keyboard, or mouse.
- Edit graphics and photos, using pixel or bitmap editing, airbrushing, masking, or image retouching.
- Enter data, such as coordinates of images and color specifications, into system to retouch and make color corrections.
- Collaborate with graphic artists, editors and writers to produce master copies according to design specifications.
- Store copies of publications on paper, magnetic tape, film, or diskette.
- Create special effects such as vignettes, mosaics, and image combining, and add elements such as sound and animation to electronic publications.
- Load floppy disks or tapes containing information into system.
- Transmit, deliver, or mail publication master to printer for production into film and plates.
- Accept payment on accounts.
- Verify and examine information and accuracy of loan application and closing documents.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Submit loan applications with recommendation for underwriting approval.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- File and maintain loan records.
- Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
- Check value of customer collateral to be held as loan security.
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.
- Answer questions and advise customers regarding loans and transactions.
- Present loan and repayment schedules to customers.
- Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
- Schedule and conduct closings of mortgage transactions.
- Establish credit limits and grant extensions of credit on overdue accounts.
- Accept payment on accounts.
- Compute prices for services and receive payment, or provide supervisors with billing information.
- Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
- Deliver completed work.
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
- Sort, assemble, and proof completed work.
- Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
- Complete records of production, including work volumes and outputs, materials used, and any backlogs.
- Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
- Load machines with materials such as blank paper or film.
- Monitor machine operation, and make adjustments as necessary to ensure proper operation.
- Clean machines, perform minor repairs, and report major repair needs.
- File and store completed documents.
- Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
- Maintain stock of supplies, and requisition any needed items.
- Prepare and process papers for use in scanning, microfilming, and microfiche.
- Clean and file master copies or plates.
- Cut copies apart and write identifying information, such as page numbers or titles, on copies.
- Move heat units and clamping frames over screen beds to form Braille impressions on pages, raising frames to release individual copies.
- Compute prices for services and receive payment, or provide supervisors with billing information.
- Forward orders to manufacturers.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
- Provide customers with product samples and catalogs.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
- Check stock levels and reorder merchandise as necessary.
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- Negotiate details of contracts and payments.
- Prepare drawings, estimates, and bids that meet specific customer needs.
- Obtain credit information about prospective customers.
- Arrange and direct delivery and installation of products and equipment.
- Forward orders to manufacturers.
- Fill orders for products and samples, following order tickets, and forward or mail items.
- Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
- Weigh or measure materials, equipment, or products to maintain relevant records, using volume meters, scales, rules, or calipers.
- Collect or prepare measurement, weight, or identification labels and attach them to products.
- Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
- Signal or instruct other workers to weigh, move, or check products.
- Collect product samples and prepare them for laboratory analysis or testing.
- Maintain, monitor, and clean work areas, such as recycling collection sites, drop boxes, counters and windows, and areas around scale houses.
- Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications, or weights.
- Remove from stock products or loads not meeting quality standards, and notify supervisors or appropriate departments of discrepancies or shortages.
- Inspect products and examination records to determine the number of defects per worker and the reasons for examiners' rejections.
- Store samples of finished products in labeled cartons and record their location.
- Count or estimate quantities of materials, parts, or products received or shipped.
- Communicate with customers and vendors to exchange information regarding products, materials, and services.
- Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Sort products or materials into predetermined sequences or groupings for display, packing, shipping, or storage.
- Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
- Unload or unpack incoming shipments.
- Fill orders for products and samples, following order tickets, and forward or mail items.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Prepare invoices, shipping documents, and contracts.
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Adjust inventory records to reflect product movement.
- Calculate and compile order-related statistics, and prepare reports for management.
- Recommend type of packing or labeling needed on order.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
- Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.
- Record messages, suggesting rewording for clarity or conciseness.
- Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
- Relay or route written or verbal messages.
- Place telephone calls or arrange conference calls as instructed.
- Process incoming or outgoing mail, packages, or deliveries.
- Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
- Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
- Monitor alarm systems to ensure that secure conditions are maintained.
- Contact security staff members when necessary, using radio-telephones.
- Complete forms for sales orders.
- Answer simple questions about clients' businesses, using reference files.
- Stamp messages with time and date and file them appropriately.
- Keep records of calls placed and charges incurred.
- Place orders, such as for equipment, supplies, or catering for meetings.
- Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.
- Send defective units to the manufacturer or to a specialized repair shop for repair.
- Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.
- Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
- Set up and test industrial equipment to ensure that it functions properly.
- Inspect components of industrial equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires.
- Install repaired equipment in various settings, such as industrial or military establishments.
- Operate equipment to demonstrate proper use or to analyze malfunctions.
- Enter information into computer to copy program or to draw, modify, or store schematics, applying knowledge of software package used.
- Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
- Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
- Repair or adjust equipment, machines, or defective components, replacing worn parts, such as gaskets or seals in watertight electrical equipment.
- Consult with customers, supervisors, or engineers to plan layout of equipment or to resolve problems in system operation or maintenance.
- Maintain inventory of spare parts.
- Study blueprints, schematics, manuals, or other specifications to determine installation procedures.
- Examine work orders and converse with equipment operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems.
- Coordinate efforts with other workers involved in installing or maintaining equipment or components.
- Develop or modify industrial electronic devices, circuits, or equipment, according to available specifications.
- Determine feasibility of using standardized equipment or develop specifications for equipment required to perform additional functions.
- Advise management regarding customer satisfaction, product performance, or suggestions for product improvements.
- Sign overhaul documents for equipment replaced or repaired.
- Send defective units to the manufacturer or to a specialized repair shop for repair.
- Compute bills, collect payments, and make change for guests.
- Greet, register, and assign rooms to guests of hotels or motels.
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys and escort instructions to bellhops.
- Make and confirm reservations.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Review accounts and charges with guests during the check out process.
- Record guest comments or complaints, referring customers to managers as necessary.
- Transmit and receive messages, using telephones or telephone switchboards.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
- Date-stamp, sort, and rack incoming mail and messages.
- Arrange tours, taxis, or restaurant reservations for customers.
- Deposit guests' valuables in hotel safes or safe-deposit boxes.
- Plan, schedule or supervise the work of other employees.
- Compute bills, collect payments, and make change for guests.
- Prepare customer invoices and accept payment.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Prepare customer invoices and accept payment.
- Collect coins deposited in meters.
- Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
- Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Write warnings and citations for illegally parked vehicles.
- Appear in court at hearings regarding contested traffic citations.
- Maintain assigned equipment and supplies, such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
- Respond to and make radio dispatch calls regarding parking violations and complaints.
- Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Perform simple vehicle maintenance procedures, such as checking oil and gas, and report mechanical problems to supervisors.
- Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.
- Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
- Train new or temporary staff.
- Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
- Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
- Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
- Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
- Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
- Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
- Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
- Wind parking meter clocks.
- Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
- Assign and review the work of subordinates.
- Collect coins deposited in meters.
- Pack and ship pottery to stores or galleries for retail sale.
- Operate gas or electric kilns to fire pottery pieces.
- Mix and apply glazes to pottery pieces, using tools, such as spray guns.
- Raise and shape clay into wares, such as vases and pitchers, on revolving wheels, using hands, fingers, and thumbs.
- Adjust wheel speeds according to the feel of the clay as pieces enlarge and walls become thinner.
- Position balls of clay in centers of potters' wheels, and start motors or pump treadles with feet to revolve wheels.
- Move pieces from wheels so that they can dry.
- Prepare work for sale or exhibition, and maintain relationships with retail, pottery, art, and resource networks that can facilitate sale or exhibition of work.
- Attach handles to pottery pieces.
- Press thumbs into centers of revolving clay to form hollows, and press on the inside and outside of emerging clay cylinders with hands and fingers, gradually raising and shaping clay to desired forms and sizes.
- Smooth surfaces of finished pieces, using rubber scrapers and wet sponges.
- Pull wires through bases of articles and wheels to separate finished pieces.
- Design spaces to display pottery for sale.
- Verify accuracy of shapes and sizes of objects, using calipers and templates.
- Examine finished ware for defects and measure dimensions, using rule and thickness gauge.
- Maintain supplies of tools, equipment, and materials, and order additional supplies as needed.
- Operate pug mills to blend and extrude clay.
- Perform test-fires of pottery to determine how to achieve specific colors and textures.
- Start machine units and conveyors and observe lights and gauges on panel board to verify operational efficiency.
- Operate drying chambers to dry or finish molded ceramic ware.
- Adjust pressures, temperatures, and trimming tool settings as required.
- Design clay forms and molds, and decorations for forms.
- Teach pottery classes.
- Decorate pottery using tools such as brushes.
- Load and unload pottery from kilns.
- Pack and ship pottery to stores or galleries for retail sale.
- Send product samples to laboratories for analysis.
- Adjust machine components to regulate speeds, pressures, and temperatures, and amounts, dimensions, and flow of materials or ingredients.
- Press control buttons to activate machinery and equipment.
- Examine, measure, and weigh materials or products to verify conformance to standards, using measuring devices such as templates, micrometers, or scales.
- Monitor machine operations and observe lights and gauges to detect malfunctions.
- Clear jams, and remove defective or substandard materials or products.
- Notify supervisors when extruded filaments fail to meet standards.
- Record and maintain production data, such as meter readings, and quantities, types, and dimensions of materials produced.
- Review work orders, specifications, or instructions to determine materials, ingredients, procedures, components, settings, and adjustments for extruding, forming, pressing, or compacting machines.
- Turn controls to adjust machine functions, such as regulating air pressure, creating vacuums, and adjusting coolant flow.
- Clean dies, arbors, compression chambers, and molds, using swabs, sponges, or air hoses.
- Synchronize speeds of sections of machines when producing products involving several steps or processes.
- Move materials, supplies, components, and finished products between storage and work areas, using work aids such as racks, hoists, and handtrucks.
- Activate machines to shape or form products, such as candy bars, light bulbs, balloons, or insulation panels.
- Select and install machine components, such as dies, molds, and cutters, according to specifications, using hand tools and measuring devices.
- Couple air and gas lines to machines to maintain plasticity of material and to regulate solidification of final products.
- Pour, scoop, or dump specified ingredients, metal assemblies, or mixtures into sections of machine prior to starting machines.
- Measure, mix, cut, shape, soften, and join materials and ingredients, such as powder, cornmeal, or rubber to prepare them for machine processing.
- Remove materials or products from molds or from extruding, forming, pressing, or compacting machines, and stack or store them for additional processing.
- Feed products into machines by hand or conveyor.
- Measure arbors and dies to verify sizes specified on work tickets.
- Complete work tickets, and place them with products.
- Disassemble equipment to repair it or to replace parts, such as nozzles, punches, and filters.
- Remove molds, mold components, and feeder tubes from machinery after production is complete.
- Swab molds with solutions to prevent products from sticking.
- Install, align, and adjust neck rings, press plungers, and feeder tubes.
- Send product samples to laboratories for analysis.
- Receive, record, and bank cash, checks, and vouchers.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Comply with federal, state, and company policies, procedures, and regulations.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Code documents according to company procedures.
- Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
- Reconcile or note and report discrepancies found in records.
- Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Match order forms with invoices, and record the necessary information.
- Prepare and process payroll information.
- Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
- Calculate and prepare checks for utilities, taxes, and other payments.
- Monitor status of loans and accounts to ensure that payments are up to date.
- Reconcile records of bank transactions.
- Compile budget data and documents, based on estimated revenues and expenses and previous budgets.
- Compare computer printouts to manually maintained journals to determine if they match.
- Transfer details from separate journals to general ledgers or data processing sheets.
- Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
- Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.
- Prepare purchase orders and expense reports.
- Prepare trial balances of books.
- Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
- Maintain inventory records.
- Receive, record, and bank cash, checks, and vouchers.
- Submit artwork to shows or galleries.
- Use materials such as pens and ink, watercolors, charcoal, oil, or computer software to create artwork.
- Integrate and develop visual elements, such as line, space, mass, color, and perspective, to produce desired effects, such as the illustration of ideas, emotions, or moods.
- Confer with clients, editors, writers, art directors, and other interested parties regarding the nature and content of artwork to be produced.
- Maintain portfolios of artistic work to demonstrate styles, interests, and abilities.
- Market artwork through brochures, mailings, or Web sites.
- Study different techniques to learn how to apply them to artistic endeavors.
- Monitor events, trends, and other circumstances, research specific subject areas, attend art exhibitions, and read art publications to develop ideas and keep current on art world activities.
- Photograph objects, places, or scenes for reference material.
- Model substances such as clay or wax, using fingers and small hand tools to form objects.
- Create sculptures, statues, and other three-dimensional artwork by using abrasives and tools to shape, carve, and fabricate materials such as clay, stone, wood, or metal.
- Set up exhibitions of artwork for display or sale.
- Render drawings, illustrations, and sketches of buildings, manufactured products, or models, working from sketches, blueprints, memory, models, or reference materials.
- Shade and fill in sketch outlines and backgrounds, using a variety of media such as water colors, markers, and transparent washes, labeling designated colors when necessary.
- Frame and mat artwork for display or sale.
- Submit preliminary or finished artwork or project plans to clients for approval, incorporating changes as necessary.
- Collaborate with engineers, mechanics, and other technical experts as necessary to build and install creations.
- Cut, bend, laminate, arrange, and fasten individual or mixed raw and manufactured materials and products to form works of art.
- Develop project budgets for approval, estimating time lines and material costs.
- Create and prepare sketches and model drawings of cartoon characters, providing details from memory, live models, manufactured products, or reference materials.
- Create finished art work as decoration, or to elucidate or substitute for spoken or written messages.
- Create sketches, profiles, or likenesses of posed subjects or photographs, using any combination of freehand drawing, mechanical assembly kits, and computer imaging.
- Trace drawings onto clear acetate for painting or coloring, or trace them with ink to make final copies.
- Apply solvents and cleaning agents to clean surfaces of paintings, and to remove accretions, discolorations, and deteriorated varnish.
- Collaborate with writers who create ideas, stories, or captions that are combined with artists' work.
- Brush or spray protective or decorative finishes on completed background panels, informational legends, exhibit accessories, or finished paintings.
- Teach artistic techniques to children or adults.
- Provide entertainment at special events by performing activities such as drawing cartoons.
- Submit artwork to shows or galleries.
- Collect money from students for school-related projects.
- Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
- Enforce administration policies and rules governing students.
- Teach social skills to students.
- Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
- Discuss assigned duties with classroom teachers to coordinate instructional efforts.
- Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, supervised role-playing methods, or by reading aloud.
- Clean classrooms.
- Observe students' performance, and record relevant data to assess progress.
- Organize and label materials and display students' work in a manner appropriate for their eye levels and perceptual skills.
- Organize and supervise games and other recreational activities to promote physical, mental, and social development.
- Attend staff meetings and serve on committees, as required.
- Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
- Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
- Conduct demonstrations to teach skills, such as sports, dancing, and handicrafts.
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students.
- Type, file, and duplicate materials.
- Laminate teaching materials to increase their durability under repeated use.
- Requisition and stock teaching materials and supplies.
- Take class attendance and maintain attendance records.
- Participate in teacher-parent conferences regarding students' progress or problems.
- Assist in bus loading and unloading.
- Maintain computers in classrooms and laboratories, and assist students with hardware and software use.
- Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.
- Plan, prepare, and develop various teaching aids, such as bibliographies, charts, and graphs.
- Operate and maintain audio-visual equipment.
- Distribute tests and homework assignments and collect them when they are completed.
- Collect money from students for school-related projects.
- Send film to photofinishing laboratories for processing.
- Adjust apertures, shutter speeds, and camera focus according to a combination of factors, such as lighting, field depth, subject motion, film type, and film speed.
- Create artificial light, using flashes and reflectors.
- Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
- Transfer photographs to computers for editing, archiving, and electronic transmission.
- Use traditional or digital cameras, along with a variety of equipment, such as tripods, filters, and flash attachments.
- Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software.
- Take pictures of individuals, families, and small groups, either in studio or on location.
- Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques.
- Test equipment prior to use to ensure that it is in good working order.
- Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas.
- Perform general office duties, such as scheduling appointments, keeping books, and ordering supplies.
- Review sets of photographs to select the best work.
- Set up, mount, or install photographic equipment and cameras.
- Determine project goals, locations, and equipment needs by studying assignments and consulting with clients or advertising staff.
- Perform maintenance tasks necessary to keep equipment working properly.
- Select and assemble equipment and required background properties, according to subjects, materials, and conditions.
- Direct activities of workers setting up photographic equipment.
- Engage in research to develop new photographic procedures and materials.
- Mount, frame, laminate, or lacquer finished photographs.
- Develop visual aids and charts for use in lectures or to present evidence in court.
- Load and unload film.
- Write photograph captions.
- Set up photographic exhibitions for the purpose of displaying and selling work.
- Produce computer-readable, digital images from film, using flatbed scanners and photofinishing laboratories.
- Employ a variety of specialized photographic materials and techniques, including infrared and ultraviolet films, macro photography, photogrammetry and sensitometry.
- License the use of photographs through stock photo agencies.
- Develop and print exposed film, using chemicals, touch-up tools, and developing and printing equipment.
- Operate drones to capture aerial photographs and videos, following all regulatory guidelines.
- Send film to photofinishing laboratories for processing.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
- Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
- Verify the authenticity of documents, such as foreign identification or immigration documents.
- Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Issue public notification of all official activities or meetings.
- Record and maintain all vital and fiscal records and accounts.
- Record case dispositions, court orders, or arrangements made for payment of court fees.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Prepare meeting agendas or packets of related information.
- Examine legal documents submitted to courts for adherence to laws or court procedures.
- Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
- Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Code information on license applications for entry into computers.
- Prepare documents recording the outcomes of court proceedings.
- Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
- Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
- Perform record checks on past or current licensees, as required by investigations.
- Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
- Instruct parties about timing of court appearances.
- Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
- Coordinate or maintain office tracking systems for correspondence or follow-up actions.
- Train other workers or coordinate their work, as necessary.
- Research information in the municipal archives upon request of public officials or private citizens.
- Perform contract administration duties, assisting with bid openings or the awarding of contracts.
- Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
- Prepare dockets or calendars of cases to be called.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Review or transmit images and information using picture archiving or communications systems.
- Prepare comprehensive interpretive reports of findings.
- Perform or interpret the outcomes of diagnostic imaging procedures including magnetic resonance imaging (MRI), computer tomography (CT), positron emission tomography (PET), nuclear cardiology treadmill studies, mammography, or ultrasound.
- Document the performance, interpretation, or outcomes of all procedures performed.
- Communicate examination results or diagnostic information to referring physicians, patients, or families.
- Obtain patients' histories from electronic records, patient interviews, dictated reports, or by communicating with referring clinicians.
- Confer with medical professionals regarding image-based diagnoses.
- Recognize or treat complications during and after procedures, including blood pressure problems, pain, oversedation, or bleeding.
- Develop or monitor procedures to ensure adequate quality control of images.
- Provide counseling to radiologic patients to explain the processes, risks, benefits, or alternative treatments.
- Establish or enforce standards for protection of patients or personnel.
- Coordinate radiological services with other medical activities.
- Instruct radiologic staff in desired techniques, positions, or projections.
- Participate in continuing education activities to maintain and develop expertise.
- Participate in quality improvement activities including discussions of areas where risk of error is high.
- Perform interventional procedures such as image-guided biopsy, percutaneous transluminal angioplasty, transhepatic biliary drainage, or nephrostomy catheter placement.
- Develop treatment plans for radiology patients.
- Administer radioisotopes to clinical patients or research subjects.
- Advise other physicians of the clinical indications, limitations, assessments, or risks of diagnostic and therapeutic applications of radioactive materials.
- Calculate, measure, or prepare radioisotope dosages.
- Check and approve the quality of diagnostic images before patients are discharged.
- Compare nuclear medicine procedures with other types of procedures, such as computed tomography, ultrasonography, nuclear magnetic resonance imaging, and angiography.
- Direct nuclear medicine technologists or technicians regarding desired dosages, techniques, positions, and projections.
- Establish and enforce radiation protection standards for patients and staff.
- Formulate plans and procedures for nuclear medicine departments.
- Monitor handling of radioactive materials to ensure that established procedures are followed.
- Prescribe radionuclides and dosages to be administered to individual patients.
- Review procedure requests and patients' medical histories to determine applicability of procedures and radioisotopes to be used.
- Teach nuclear medicine, diagnostic radiology, or other specialties at graduate educational level.
- Test dosage evaluation instruments and survey meters to ensure they are operating properly.
- Review or transmit images and information using picture archiving or communications systems.
