Details Report for:
11-3021.00 - Computer and Information Systems Managers
Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Sample of reported job titles: Application Development Director, Computing Services Director, Data Processing Manager, Information Systems Director (IS Director), Information Systems Manager (IS Manager), Information Systems Supervisor (IS Supervisor), Information Technology Director (IT Director), Information Technology Manager (IT Manager), MIS Director (Management Information Systems Director), Technical Services Manager
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks Save Table (XLS/CSV)
![]() Importance |
Category | Task |
---|---|---|
78 ![]() ![]() |
Core | |
78 ![]() ![]() |
Core | |
77 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
75 ![]() ![]() |
Core | |
74 ![]() ![]() |
Core | |
72 ![]() ![]() |
Core | |
72 ![]() ![]() |
Core | |
71 ![]() ![]() |
Core | |
68 ![]() ![]() |
Core | |
68 ![]() ![]() |
Core | |
67 ![]() ![]() |
Core | |
66 ![]() ![]() |
Core | |
65 ![]() ![]() |
Core | |
63 ![]() ![]() |
Core | |
60 ![]() ![]() |
Core | |
80 ![]() ![]() |
Supplemental |
Technology Skills Save Table (XLS/CSV)
- Access software — Citrix
; Mac HelpMate
- Accounting software — Billing software; Tax software
- Administration software — SolarWinds
- Analytical or scientific software — IBM SPSS Statistics
; SAS
; StataCorp Stata; The MathWorks MATLAB
- Application server software — Microsoft Windows Server
; Oracle WebLogic Server
; Progress OpenEdge Application Server; Red Hat WildFly
- Backup or archival software — Veritas NetBackup
- Business intelligence and data analysis software — IBM Cognos Impromptu
; MicroStrategy
; Oracle Business Intelligence Enterprise Edition
; Qlik Tech QlikView
(see all 5 examples)
- Calendar and scheduling software — Microsoft Entourage
- Communications server software — IBM Domino
- Compliance software — Pilgrim Quality Solutions SmartSolve; SOX COBIT
- Configuration management software — Perforce Helix software; Puppet
; VMWare
- Content workflow software — Atlassian JIRA
- Customer relationship management CRM software — ACT! Premium; Microsoft Dynamics CRM; Oracle Eloqua; Performance Solutions Technology ManagePro (see all 7 examples)
- Data base management system software — Apache Solr
; MongoDB
; NoSQL
; Oracle PL/SQL
(see all 11 examples)
- Data base reporting software — SAP Crystal Reports
- Data base user interface and query software — Amazon Web Services AWS software
; Blackboard software; Microsoft SQL Server
; MySQL
(see all 10 examples)
- Data mining software — Google Analytics
- Desktop publishing software — Adobe Systems Adobe Distiller
- Development environment software — Common business oriented language COBOL
; Eclipse IDE
; Integrated development environment IDE software
; Microsoft .NET Framework
(see all 13 examples)
- Electronic mail software — Linux-based email software; Microsoft Exchange
; Microsoft Outlook
; QUALCOMM Eudora (see all 5 examples)
- Enterprise application integration software — Extensible markup language XML
; IBM InfoSphere DataStage; IBM WebSphere
; Oracle Fusion Middleware
(see all 5 examples)
- Enterprise resource planning ERP software — Microsoft Dynamics GP
; NetSuite ERP
; Oracle Hyperion
; Oracle JD Edwards EnterpriseOne
(see all 13 examples)
- Enterprise system management software — IBM Power Systems software; Splunk Enterprise
- Filesystem software — File transfer protocol FTP software; Samba; Symantec Veritas File System; Symantec Veritas Volume Manager
- Financial analysis software — Oracle E-Business Suite Financials
- Graphical user interface development software — TKSoftware
- Graphics or photo imaging software — Adobe Systems Adobe Flash; Microsoft Visio
- Helpdesk or call center software — Help desk software
- Human resources software — Human resource management software HRMS
- Internet browser software — Microsoft Internet Explorer; Netscape Navigator
- LAN software
- Metadata management software — CA Erwin Data Modeler
- Network conferencing software — Microsoft Office SharePoint Server MOSS
- Network connectivity terminal emulation software — Telnet programs software; Zephyr EXTRA! Terminal Emulation
- Network monitoring software — Dartware InterMapper; Nagios
- Network security and virtual private network VPN equipment software — Firewall software; Virtual private networking VPN software
- Object or component oriented development software — Advanced business application programming ABAP
; C#
; Objective C
; Practical extraction and reporting language Perl
(see all 11 examples)
- Object oriented data base management software — Microsoft Visual FoxPro; PostgreSQL
- Office suite software — Corel Office Suite; Microsoft Office
- Operating system software — Apple macOS
; Oracle Solaris
; Red Hat Enterprise Linux
; Shell script
(see all 8 examples)
- Platform interconnectivity software — IBM iSeries Access
- Portal server software — Apache HTTP Server
; Oracle iPlanet Web Server
- Presentation software — Apple iWork Keynote; Microsoft PowerPoint
- Project management software — Microsoft Project
; Microsoft SharePoint
; Oracle Primavera Systems
- Requirements analysis and system architecture software — Unified modeling language UML
- Spreadsheet software — Apple iWork Numbers; Microsoft Excel
- Transaction security and virus protection software — McAfee; Symantec
- Transaction server software — Customer information control system CICS
- Video creation and editing software — Apple Final Cut Pro; Apple iMovie
- WAN switching software and firmware — Cisco Systems WAN Manager
- Web page creation and editing software — Microsoft Front Page
- Web platform development software — Apache Tomcat
; Backbone.js
; Node.js
; Spring Framework
(see all 16 examples)
- Wireless software — Mobile wireless network infrastructure software
- Word processing software — Apple iWork Pages; Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Access servers
- Computer servers — File servers; Minicomputers; Netware servers; Web servers (see all 7 examples)
- Computer tool kits
- High end computer servers — Workstations
- Inkjet printers
- Integrated services digital network ISDN access devices — Robot automation tool
- Laser fax machine — Laser facsimile machines
- Laser printers
- Mainframe computers
- Network analyzers
- Network interface cards — Network interface cards NIC
- Network routers
- Network switches
- Peripheral controller cards — Industry standard architecture/peripheral component interconnect ISA/PCI cards
- Personal computers
- Photocopiers
- Print servers
- Punches or nail sets or drifts — Punchdown tools
- Screwdrivers
- Teleconference equipment — Teleconferencing equipment
Knowledge Save Table (XLS/CSV)
![]() Importance |
Knowledge |
|
---|---|---|
94 ![]() ![]() |
||
76 ![]() ![]() |
||
68 ![]() ![]() |
||
63 ![]() ![]() |
||
62 ![]() ![]() |
||
61 ![]() ![]() |
||
54 ![]() ![]() |
||
51 ![]() ![]() |
||
41 ![]() ![]() |
||
40 ![]() ![]() |
||
37 ![]() ![]() |
||
31 ![]() ![]() |
||
31 ![]() ![]() |
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29 ![]() ![]() |
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29 ![]() ![]() |
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28 ![]() ![]() |
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24 ![]() ![]() |
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23 ![]() ![]() |
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23 ![]() ![]() |
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20 ![]() ![]() |
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15 ![]() ![]() |
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11 ![]() ![]() |
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11 ![]() ![]() |
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10 ![]() ![]() |
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7 ![]() ![]() |
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6 ![]() ![]() |
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6 ![]() ![]() |
||
6 ![]() ![]() |
||
5 ![]() ![]() |
||
1 ![]() ![]() |
||
1 ![]() ![]() |
||
0 ![]() |
||
0 ![]() |
Skills Save Table (XLS/CSV)
![]() Importance |
Skill |
|
---|---|---|
78 ![]() ![]() |
||
75 ![]() ![]() |
||
75 ![]() ![]() |
||
72 ![]() ![]() |
||
72 ![]() ![]() |
||
72 ![]() ![]() |
||
69 ![]() ![]() |
||
69 ![]() ![]() |
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69 ![]() ![]() |
||
66 ![]() ![]() |
||
66 ![]() ![]() |
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66 ![]() ![]() |
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66 ![]() ![]() |
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60 ![]() ![]() |
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60 ![]() ![]() |
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56 ![]() ![]() |
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53 ![]() ![]() |
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53 ![]() ![]() |
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53 ![]() ![]() |
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53 ![]() ![]() |
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50 ![]() ![]() |
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50 ![]() ![]() |
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47 ![]() ![]() |
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47 ![]() ![]() |
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44 ![]() ![]() |
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44 ![]() ![]() |
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44 ![]() ![]() |
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38 ![]() ![]() |
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38 ![]() ![]() |
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25 ![]() ![]() |
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22 ![]() ![]() |
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19 ![]() ![]() |
||
13 ![]() ![]() |
||
10 ![]() ![]() |
||
0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
![]() Importance |
Work Activity |
|
---|---|---|
98 ![]() ![]() |
||
88 ![]() ![]() |
||
86 ![]() ![]() |
||
84 ![]() ![]() |
||
83 ![]() ![]() |
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83 ![]() ![]() |
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81 ![]() ![]() |
||
78 ![]() ![]() |
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75 ![]() ![]() |
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75 ![]() ![]() |
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74 ![]() ![]() |
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73 ![]() ![]() |
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73 ![]() ![]() |
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72 ![]() ![]() |
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72 ![]() ![]() |
||
70 ![]() ![]() |
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69 ![]() ![]() |
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68 ![]() ![]() |
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68 ![]() ![]() |
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66 ![]() ![]() |
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65 ![]() ![]() |
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65 ![]() ![]() |
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65 ![]() ![]() |
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64 ![]() ![]() |
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63 ![]() ![]() |
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61 ![]() ![]() |
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59 ![]() ![]() |
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55 ![]() ![]() |
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54 ![]() ![]() |
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53 ![]() ![]() |
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53 ![]() ![]() |
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49 ![]() ![]() |
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35 ![]() ![]() |
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25 ![]() ![]() |
||
25 ![]() ![]() |
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25 ![]() ![]() |
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25 ![]() ![]() |
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20 ![]() ![]() |
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16 ![]() ![]() |
||
16 ![]() ![]() |
||
12 ![]() ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Develop computer or information systems.
- Coordinate operational activities with external stakeholders.
- Develop organizational goals or objectives.
- Analyze data to inform operational decisions or activities.
- Confer with organizational members to accomplish work activities.
- Direct organizational operations, projects, or services.
- Resolve employee or contractor problems.
- Manage operations, research, or logistics projects.
- Evaluate employee performance.
- Advise customers on technical or procedural issues.
- Conduct employee training programs.
- Hire personnel.
- Maintain knowledge of current developments in area of expertise.
- Recruit personnel.
- Determine resource needs.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Recommend organizational process or policy changes.
- Prepare operational progress or status reports.
- Analyze data to determine project feasibility.
- Manage organizational or project budgets.
- Purchase materials, equipment, or other resources.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Four: Considerable Preparation Needed |
Education | Most of these occupations require a four-year bachelor's degree, but some do not. |
Related Experience | A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified. |
Job Training | Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training. |
Job Zone Examples | Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators. |
SVP Range | (7.0 to < 8.0) |
Education
![]() Percentage of Respondents |
Education Level Required |
---|---|
48 ![]() ![]() |
Bachelor's degree |
26 ![]() ![]() |
Some college, no degree |
14 ![]() ![]() |
Master's degree |
Interests Save Table (XLS/CSV)
![]() Occupational Interest |
Interest |
|
---|---|---|
95 ![]() ![]() |
||
72 ![]() ![]() |
||
56 ![]() ![]() |
||
50 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
|
11 ![]() ![]() |
||
11 ![]() ![]() |
Work Styles Save Table (XLS/CSV)
![]() Importance |
Work Style |
|
---|---|---|
92 ![]() ![]() |
||
92 ![]() ![]() |
||
89 ![]() ![]() |
||
84 ![]() ![]() |
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83 ![]() ![]() |
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81 ![]() ![]() |
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80 ![]() ![]() |
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79 ![]() ![]() |
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79 ![]() ![]() |
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78 ![]() ![]() |
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76 ![]() ![]() |
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73 ![]() ![]() |
||
70 ![]() ![]() |
||
68 ![]() ![]() |
||
68 ![]() ![]() |
||
67 ![]() ![]() |
Related Occupations Save Table (XLS/CSV)
11-3071.00 | Transportation, Storage, and Distribution Managers |
13-1081.01 | Logistics Engineers |
13-1081.02 | Logistics Analysts |
15-1211.00 | Computer Systems Analysts ![]() |
15-1212.00 | Information Security Analysts ![]() |
15-1241.00 | Computer Network Architects ![]() |
15-1253.00 | Software Quality Assurance Analysts and Testers ![]() |
15-1299.08 | Computer Systems Engineers/Architects ![]() |
27-2012.05 | Media Technical Directors/Managers ![]() |
Wages & Employment Trends
Median wages (2019) | $70.37 hourly, $146,360 annual |
State wages | |
Local wages | |
Employment (2019) | 461,000 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 36,800 |
State trends | |
Top industries (2019) | Professional, Scientific, and Technical Services (33% employed in this sector)
Finance and Insurance (11%)
Information (11%)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.