Health Education Specialists
21-1091.00
Bright Outlook Updated 2025

Provide and manage health education programs that help individuals, families, and their communities maximize and maintain healthy lifestyles. Use data to identify community needs prior to planning, implementing, monitoring, and evaluating programs designed to encourage healthy lifestyles, policies, and environments. May link health systems, health providers, insurers, and patients to address individual and population health needs. May serve as resource to assist individuals, other health professionals, or the community, and may administer fiscal resources for health education programs.

Sample of reported job titles: Certified Diabetes Educator, Clinical Instructor, Community Health Consultant, Education Coordinator, Health Education Coordinator, Health Education Specialist, Health Educator, Health Promotion Specialist, Public Health Educator, Public Information Officer

Occupation-Specific Information

Tasks Save Table: XLSX CSV

ImportanceCategoryTask
78
 
Core
Prepare and distribute health education materials, such as reports, bulletins, and visual aids, to address smoking, vaccines, and other public health concerns.
78
 
Core
Develop and maintain cooperative working relationships with agencies and organizations interested in public health care.
77
 
Core
Maintain databases, mailing lists, telephone networks, and other information to facilitate the functioning of health education programs.
76
 
Core
Document activities and record information, such as the numbers of applications completed, presentations conducted, and persons assisted.
75
 
Core
Develop and present health education and promotion programs, such as training workshops, conferences, and school or community presentations.
71
 
Core
Collaborate with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs.
71
 
Core
Develop, conduct, or coordinate health needs assessments and other public health surveys.
71
 
Core
Supervise professional and technical staff in implementing health programs, objectives, and goals.
70
 
Core
Develop operational plans and policies necessary to achieve health education objectives and services.
70
 
Core
Provide program information to the public by preparing and presenting press releases, conducting media campaigns, or maintaining program-related Web sites.
68
 
Core
Develop and maintain health education libraries to provide resources for staff and community agencies.
66
 
Core
Design and conduct evaluations and diagnostic studies to assess the quality and performance of health education programs.
66
 
Core
Develop, prepare, and coordinate grant applications and grant-related activities to obtain funding for health education programs and related work.
62
 
Core
Provide guidance to agencies and organizations on assessment of health education needs and on development and delivery of health education programs.
60
 
Core
Design and administer training programs for new employees and continuing education for existing employees.
71
 
Supplemental
Develop educational materials and programs for community agencies, local government, and state government.
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Technology Skills Save Table: XLSX CSV

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Tools Used Save Table: XLSX CSV

Occupational Requirements

Work Activities Save Table: XLSX CSV

ImportanceWork Activity
95
 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
93
 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
92
 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
88
 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
88
 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
87
 
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
86
 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
86
 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
86
 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
84
 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
84
 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
82
 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
81
 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
80
 
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
80
 
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
79
 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
78
 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
77
 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
77
 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
76
 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
75
 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
69
 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
66
 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
65
 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
63
 
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
63
 
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
61
 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
60
 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
56
 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
55
 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
54
 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
50
 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
43
 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
41
 
Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
38
 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
35
 
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
31
 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
28
 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
26
 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
16
 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
15
 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Detailed Work Activities Save Table: XLSX CSV

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Work Context Save Table: XLSX CSV

  • E-Mail — How frequently does your job require you to use E-mail?
    • 100%
      100%
       
      Every day
  • Face-to-Face Discussions with Individuals and Within Teams — How frequently does your job require face-to-face discussions with individuals and within teams?
    • 88%
      88%
       
      Every day
    • 12%
      12%
       
      Once a week or more but not every day
  • Telephone Conversations — How often do you have telephone conversations in this job?
    • 77%
      77%
       
      Every day
    • 23%
      23%
       
      Once a week or more but not every day
  • Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
    • 76%
      76%
       
      Constant contact with others
    • 20%
      20%
       
      Contact with others most of the time
  • Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
  • Work With or Contribute to a Work Group or Team — How important is it to work with or contribute to a work group or team in this job?
    • 61%
      61%
       
      Extremely important
    • 19%
      19%
       
      Very important
    • 15%
      15%
       
      Fairly important
  • Determine Tasks, Priorities and Goals — How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
    • 49%
      49%
       
      A lot of freedom
    • 33%
      33%
       
      Some freedom
    • 17%
      17%
       
      Very little freedom
  • Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
    • 27%
      27%
       
      Very important results
    • 18%
      18%
       
      Moderate results
  • Deal With External Customers or the Public in General — How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
    • 40%
      40%
       
      Extremely important
    • 42%
      42%
       
      Very important
    • 13%
      13%
       
      Not important at all
  • Indoors, Environmentally Controlled — How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
    • 69%
      69%
       
      Every day
    • 22%
      22%
       
      Never
  • Frequency of Decision Making — How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
    • 30%
      30%
       
      Every day
    • 24%
      24%
       
      Once a week or more but not every day
    • 45%
      45%
       
      Once a month or more but not every week
  • Coordinate or Lead Others in Accomplishing Work Activities — How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
    • 24%
      24%
       
      Extremely important
    • 47%
      47%
       
      Very important
    • 13%
      13%
       
      Important
    • 16%
      16%
       
      Fairly important
  • Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
    • 25%
      25%
       
      Extremely important
    • 34%
      34%
       
      Very important
    • 37%
      37%
       
      Important
  • Time Pressure — How often does this job require the worker to meet strict deadlines?
    • 14%
      14%
       
      Every day
    • 61%
      61%
       
      Once a week or more but not every day
    • 17%
      17%
       
      Once a month or more but not every week
  • Duration of Typical Work Week — Number of hours typically worked in one week.
  • Public Speaking — How frequently does your job require public speaking (one speaker with an audience)?
    • 18%
      18%
       
      Every day
    • 50%
      50%
       
      Once a week or more but not every day
    • 14%
      14%
       
      Once a month or more but not every week
  • Health and Safety of Other Workers — How much responsibility is there for the health and safety of others in this job?
    • 18%
      18%
       
      Very high responsibility
    • 50%
      50%
       
      High responsibility
    • 22%
      22%
       
      Limited responsibility
  • Importance of Repeating Same Tasks — How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
    • 38%
      38%
       
      Important
  • Physical Proximity — To what extent does this job require the worker to perform job tasks physically close to other people?
    • 19%
      19%
       
      Very close (near touching)
    • 39%
      39%
       
      Moderately close (at arm's length)
    • 20%
      20%
       
      Slightly close (e.g., shared office)
    • 22%
      22%
       
      I work with others but not closely (e.g., private office)
  • Spend Time Sitting — How much does this job require sitting?
    • 32%
      32%
       
      About half the time
  • Conflict Situations — How frequently are there conflict situations the employee has to face in this job?
    • 52%
      52%
       
      Once a week or more but not every day
    • 17%
      17%
       
      Once a month or more but not every week
    • 21%
      21%
       
      Once a year or more but not every month
  • Written Letters and Memos — How frequently does your job require written letters and memos?
    • 21%
      21%
       
      Once a month or more but not every week
    • 19%
      19%
       
      Once a year or more but not every month
  • Work Outcomes and Results of Other Workers — How responsible is the worker for work outcomes and results of other workers?
    • 25%
      25%
       
      Very high responsibility
    • 18%
      18%
       
      High responsibility
    • 31%
      31%
       
      Moderate responsibility
    • 11%
      11%
       
      Limited responsibility
    • 15%
      15%
       
      No responsibility
  • Dealing With Unpleasant, Angry, or Discourteous People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
    • 11%
      11%
       
      Every day
    • 27%
      27%
       
      Once a week or more but not every day
    • 18%
      18%
       
      Once a month or more but not every week
    • 44%
      44%
       
      Once a year or more but not every month
  • Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
    • 40%
      40%
       
      Once a week or more but not every day
    • 21%
      21%
       
      Once a month or more but not every week
    • 11%
      11%
       
      Once a year or more but not every month
    • 22%
      22%
       
      Never
  • Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
    • 13%
      13%
       
      Continually or almost continually
    • 33%
      33%
       
      More than half the time
    • 18%
      18%
       
      About half the time
    • 27%
      27%
       
      Never
  • In an Enclosed Vehicle or Operate Enclosed Equipment — How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
    • 12%
      12%
       
      Once a week or more but not every day
  • Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
    • 25%
      25%
       
      Highly competitive
    • 24%
      24%
       
      Moderately competitive
    • 25%
      25%
       
      Slightly competitive
    • 22%
      22%
       
      Not at all competitive
  • Consequence of Error — How serious would the result usually be if the worker made a mistake that was not easily correctable?
    • 19%
      19%
       
      Very serious
    • 23%
      23%
       
      Serious
    • 27%
      27%
       
      Fairly serious
    • 27%
      27%
       
      Not serious at all
  • Spend Time Standing — How much does this job require standing?
    • 38%
      38%
       
      About half the time
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
    • 19%
      19%
       
      Once a week or more but not every day
    • 48%
      48%
       
      Once a year or more but not every month
    • 22%
      22%
       
      Never
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
    • 15%
      15%
       
      Every day
    • 11%
      11%
       
      Once a week or more but not every day
    • 13%
      13%
       
      Once a month or more but not every week
  • Indoors, Not Environmentally Controlled — How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
    • 23%
      23%
       
      Every day
    • 28%
      28%
       
      Once a year or more but not every month
    • 49%
      49%
       
      Never
  • Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
    • 13%
      13%
       
      Once a week or more but not every day
    • 36%
      36%
       
      Once a year or more but not every month
    • 46%
      46%
       
      Never
  • Spend Time Walking or Running — How much does this job require walking or running?
    • 72%
      72%
       
      Less than half the time
    • 19%
      19%
       
      Never
  • Dealing with Violent or Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
    • 32%
      32%
       
      Once a month or more but not every week
    • 24%
      24%
       
      Once a year or more but not every month
    • 44%
      44%
       
      Never
  • Outdoors, Under Cover — How often does this job require working outdoors, under cover (like in an open shed)?
    • 32%
      32%
       
      Once a year or more but not every month
    • 56%
      56%
       
      Never
  • Exposed to Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
    • 13%
      13%
       
      Once a week or more but not every day
    • 18%
      18%
       
      Once a year or more but not every month
    • 65%
      65%
       
      Never
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
    • 11%
      11%
       
      More than half the time
    • 14%
      14%
       
      About half the time
    • 66%
      66%
       
      Never
  • Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
    • 15%
      15%
       
      Once a month or more but not every week
    • 36%
      36%
       
      Once a year or more but not every month
    • 49%
      49%
       
      Never
  • Outdoors, Exposed to All Weather Conditions — How often does this job require working outdoors, exposed to all weather conditions?
    • 11%
      11%
       
      Every day
    • 22%
      22%
       
      Once a year or more but not every month
    • 67%
      67%
       
      Never
  • Work Schedules — How regular are the work schedules for this job?
    • 29%
      29%
       
      Irregular (changes with weather conditions, production demands, or contract duration)
    • 71%
      71%
       
      Regular (established routine, set schedule)
  • Degree of Automation — How automated is the job?
  • Spend Time Bending or Twisting Your Body — How much does this job require bending or twisting your body?
    • 33%
      33%
       
      Less than half the time
    • 61%
      61%
       
      Never
  • Exposed to Extremely Bright or Inadequate Lighting Conditions — How often does this job require working in extremely bright or inadequate lighting conditions?
    • 18%
      18%
       
      Once a year or more but not every month
    • 78%
      78%
       
      Never
  • Exposed to Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
    • 23%
      23%
       
      Once a year or more but not every month
    • 77%
      77%
       
      Never
  • Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
    • 15%
      15%
       
      Once a year or more but not every month
    • 85%
      85%
       
      Never
  • Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
    • 90%
      90%
       
      Not important at all
  • In an Open Vehicle or Operating Equipment — How often does this job require working in an open vehicle or operating equipment (like a tractor)?
    • 98%
      98%
       
      Never
  • Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
    • 93%
      93%
       
      Never
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
    • 93%
      93%
       
      Never
  • Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
    • 95%
      95%
       
      Never
  • Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
    • 100%
      100%
       
      Never
  • Exposed to High Places — How often does this job require exposure to high places?
    • 100%
      100%
       
      Never
  • Exposed to Radiation — How often does this job require exposure to radiation?
    • 100%
      100%
       
      Never
  • Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
    • 99%
      99%
       
      Never
  • Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, poles, etc.?
    • 100%
      100%
       
      Never

Experience Requirements

Job Zone Save Table: XLSX CSV

Title
Job Zone Four: Considerable Preparation Needed
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples
Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
SVP Range
(7.0 to < 8.0)

Training & Credentials

State training
Local training
Certifications
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State licenses

Apprenticeship Opportunities

Example apprenticeship titles for this occupation:

  • Community Health Worker

Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.

Start your career and build your skillset. Visit Apprenticeship.gov to learn about opportunities related to this occupation.

Worker Requirements

Skills Save Table: XLSX CSV

ImportanceSkill
78
 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
78
 
Speaking — Talking to others to convey information effectively.
78
 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
75
 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
72
 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
72
 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
69
 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
69
 
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
66
 
Coordination — Adjusting actions in relation to others' actions.
60
 
Instructing — Teaching others how to do something.
60
 
Time Management — Managing one's own time and the time of others.
56
 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
56
 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
56
 
Service Orientation — Actively looking for ways to help people.
53
 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
53
 
Persuasion — Persuading others to change their minds or behavior.
53
 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
50
 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
50
 
Negotiation — Bringing others together and trying to reconcile differences.
50
 
Operations Analysis — Analyzing needs and product requirements to create a design.
50
 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
38
 
Science — Using scientific rules and methods to solve problems.
31
 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
28
 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
28
 
Mathematics — Using mathematics to solve problems.
22
 
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
19
 
Technology Design — Generating or adapting equipment and technology to serve user needs.
13
 
Operation and Control — Controlling operations of equipment or systems.
10
 
Programming — Writing computer programs for various purposes.
10
 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
0
 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0
 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0
 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0
 
Repairing — Repairing machines or systems using the needed tools.
0
 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Knowledge Save Table: XLSX CSV

ImportanceKnowledge
90
 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
88
 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
80
 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
77
 
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
66
 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
65
 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
64
 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
63
 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
60
 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
60
 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
60
 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
59
 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
55
 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
54
 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
48
 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
48
 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
44
 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
41
 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
40
 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
35
 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
34
 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
33
 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
31
 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
16
 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
14
 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
13
 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
11
 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
11
 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
9
 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
5
 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
5
 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
3
 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
3
 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 62%
     
    Associate’s degree required
  • 31%
     
    Bachelor’s degree required
  • 3%
     
    High school diploma or equivalent required

Worker Characteristics

Abilities Save Table: XLSX CSV

ImportanceAbility
81
 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
75
 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75
 
Speech Clarity — The ability to speak clearly so others can understand you.
75
 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
75
 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
72
 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
69
 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
69
 
Speech Recognition — The ability to identify and understand the speech of another person.
66
 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
66
 
Near Vision — The ability to see details at close range (within a few feet of the observer).
60
 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
56
 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
53
 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50
 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
50
 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
47
 
Far Vision — The ability to see details at a distance.
41
 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
38
 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
31
 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
31
 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
28
 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
28
 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
28
 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
28
 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28
 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
28
 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
25
 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
25
 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
25
 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
25
 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
25
 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
25
 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
22
 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
22
 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
19
 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
16
 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
13
 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
10
 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
10
 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
6
 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
6
 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
6
 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
6
 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
6
 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
3
 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
3
 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
0
 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0
 
Glare Sensitivity — The ability to see objects in the presence of a glare or bright lighting.
0
 
Night Vision — The ability to see under low-light conditions.
0
 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0
 
Sound Localization — The ability to tell the direction from which a sound originated.
0
 
Speed of Limb Movement — The ability to quickly move the arms and legs.

Interests Save Table: XLSX CSV

Occupational InterestInterest
86
 
Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
72
 
Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
50
 
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
37
 
Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
26
 
Artistic — Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
11
 
Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Work Values Save Table: XLSX CSV

ExtentWork Value
100
 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
72
 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
67
 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
61
 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
50
 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
22
 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles Save Table: XLSX CSV

ImportanceWork Style
95
 
Integrity — Job requires being honest and ethical.
93
 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
91
 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
87
 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
85
 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
85
 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
83
 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
82
 
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
81
 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
80
 
Initiative — Job requires a willingness to take on responsibilities and challenges.
79
 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
79
 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
77
 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
76
 
Persistence — Job requires persistence in the face of obstacles.
75
 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
63
 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Workforce Characteristics

Wages & Employment Trends

Median wages (2024)
$30.29 hourly, $63,000 annual
State wages
Local wages
Employment (2023)
62,100 employees
Projected growth (2023-2033)
Faster than average (6% to 8%)
Projected job openings (2023-2033)
6,700
State trends
Top industries (2023)
Health Care and Social Assistance (45% employed in this sector)

Source: Bureau of Labor Statistics 2024 wage data and 2023-2033 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

State job openings
Local job openings

More Information

Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations
Accreditation, Certification, & Unions