Details Report for:
35-9031.00 - Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Sample of reported job titles: Buffet Hostess, General Teller, Greeter, Host, Hostess, Seater
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks Save Table (XLS/CSV)
![]() Importance |
Category | Task |
---|---|---|
92 ![]() ![]() |
Core | |
92 ![]() ![]() |
Core | |
91 ![]() ![]() |
Core | |
91 ![]() ![]() |
Core | |
89 ![]() ![]() |
Core | |
86 ![]() ![]() |
Core | |
85 ![]() ![]() |
Core | |
85 ![]() ![]() |
Core | |
84 ![]() ![]() |
Core | |
83 ![]() ![]() |
Core | |
79 ![]() ![]() |
Core | |
78 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
85 ![]() ![]() |
Supplemental | |
80 ![]() ![]() |
Supplemental | |
78 ![]() ![]() |
Supplemental | |
70 ![]() ![]() |
Supplemental | |
70 ![]() ![]() |
Supplemental | |
68 ![]() ![]() |
Supplemental | |
64 ![]() ![]() |
Supplemental | |
61 ![]() ![]() |
Supplemental | |
49 ![]() ![]() |
Supplemental |
Technology Skills Save Table (XLS/CSV)
- Calendar and scheduling software — iMagic Restaurant Reservation
- Data base user interface and query software — Avenista Table Reservations; GuestBridge Reserve; OpenTable; Reservation software (see all 5 examples)
- Office suite software — Microsoft Office
- Operating system software — Microsoft Windows
- Point of sale POS software — Hospitality Control Solutions Aloha Point-of-Sale
- Spreadsheet software — Microsoft Excel
- Web page creation and editing software — Facebook
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Carbonated beverage dispenser — Carbonated beverage dispensers
- Cash registers
- Commercial use coffee or iced tea makers — Commercial coffeemakers
- Desktop computers
- Ice dispensers — Ice-making machines
- Non carbonated beverage dispenser — Juice dispensers
- Personal computers
- Pocket calculator — Handheld calculators
- Point of sale POS terminal — Point of sale POS computer terminals
- Special purpose telephones — Multi-line telephone systems
- Touch screen monitors
Knowledge Save Table (XLS/CSV)
![]() Importance |
Knowledge |
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---|---|---|
89 ![]() ![]() |
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70 ![]() ![]() |
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68 ![]() ![]() |
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60 ![]() ![]() |
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50 ![]() ![]() |
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48 ![]() ![]() |
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42 ![]() ![]() |
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40 ![]() ![]() |
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35 ![]() ![]() |
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35 ![]() ![]() |
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34 ![]() ![]() |
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32 ![]() ![]() |
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31 ![]() ![]() |
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29 ![]() ![]() |
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25 ![]() ![]() |
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22 ![]() ![]() |
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20 ![]() ![]() |
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17 ![]() ![]() |
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11 ![]() ![]() |
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10 ![]() ![]() |
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8 ![]() ![]() |
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6 ![]() ![]() |
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6 ![]() ![]() |
Skills Save Table (XLS/CSV)
![]() Importance |
Skill |
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---|---|---|
66 ![]() ![]() |
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60 ![]() ![]() |
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56 ![]() ![]() |
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56 ![]() ![]() |
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50 ![]() ![]() |
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47 ![]() ![]() |
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47 ![]() ![]() |
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38 ![]() ![]() |
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38 ![]() ![]() |
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35 ![]() ![]() |
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31 ![]() ![]() |
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31 ![]() ![]() |
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31 ![]() ![]() |
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28 ![]() ![]() |
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28 ![]() ![]() |
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22 ![]() ![]() |
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16 ![]() ![]() |
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13 ![]() ![]() |
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6 ![]() ![]() |
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6 ![]() ![]() |
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6 ![]() ![]() |
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6 ![]() ![]() |
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3 ![]() ![]() |
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3 ![]() ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
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0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
![]() Importance |
Work Activity |
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---|---|---|
78 ![]() ![]() |
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65 ![]() ![]() |
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64 ![]() ![]() |
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64 ![]() ![]() |
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61 ![]() ![]() |
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58 ![]() ![]() |
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52 ![]() ![]() |
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49 ![]() ![]() |
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48 ![]() ![]() |
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44 ![]() ![]() |
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40 ![]() ![]() |
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37 ![]() ![]() |
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6 ![]() ![]() |
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5 ![]() ![]() |
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3 ![]() ![]() |
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2 ![]() ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Assist customers with seating arrangements.
- Present food or beverage information or menus to customers.
- Provide customers with general information or assistance.
- Operate cash registers.
- Process customer bills or payments.
- Communicate with customers to resolve complaints or ensure satisfaction.
- Communicate dining or order details to kitchen personnel.
- Package food or supplies.
- Take customer orders.
- Coordinate activities of food service staff.
- Schedule dining reservations.
- Inspect facilities, equipment or supplies to ensure conformance to standards.
- Perform human resources activities.
- Train food preparation or food service personnel.
- Record operational or production data.
- Assist chefs or caterers with food or drink preparation.
- Plan special events.
- Manage food service operations or parts of operations.
- Order materials, supplies, or equipment.
- Plan menu options.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Two: Some Preparation Needed |
Education | These occupations usually require a high school diploma. |
Related Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Job Zone Examples | These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers. |
SVP Range | (4.0 to < 6.0) |
Education
Interests Save Table (XLS/CSV)
![]() Occupational Interest |
Interest |
|
---|---|---|
83 ![]() ![]() |
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56 ![]() ![]() |
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33 ![]() ![]() |
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33 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
|
6 ![]() ![]() |
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0 ![]() |
Work Styles Save Table (XLS/CSV)
![]() Importance |
Work Style |
|
---|---|---|
82 ![]() ![]() |
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78 ![]() ![]() |
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77 ![]() ![]() |
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75 ![]() ![]() |
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73 ![]() ![]() |
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70 ![]() ![]() |
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67 ![]() ![]() |
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64 ![]() ![]() |
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50 ![]() ![]() |
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49 ![]() ![]() |
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49 ![]() ![]() |
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37 ![]() ![]() |
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31 ![]() ![]() |
Related Occupations Save Table (XLS/CSV)
35-2011.00 | Cooks, Fast Food |
35-3023.00 | Fast Food and Counter Workers ![]() |
35-3031.00 | Waiters and Waitresses ![]() |
35-3041.00 | Food Servers, Nonrestaurant ![]() |
35-9011.00 | Dining Room and Cafeteria Attendants and Bartender Helpers ![]() |
39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants ![]() |
41-2011.00 | Cashiers ![]() |
53-7065.00 | Stockers and Order Fillers ![]() |
Wages & Employment Trends
Median wages (2019) | $11.10 hourly, $23,090 annual |
State wages | |
Local wages | |
Employment (2019) | 429,700 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 98,100 |
State trends | |
Top industries (2019) | Accommodation and Food Services (94% employed in this sector)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.