Skip navigation

Details Report for:
39-3031.00 - Ushers, Lobby Attendants, and Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.

Sample of reported job titles: Docent, Event Staff, Lobby Attendant, Ticket Attendant, Ticket Taker, Usher, Visitor Services Assistant, Visitor Services Associate, Visitor Services Representative, Visitor Services Specialist

View report: Summary  Details  Custom

Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks   Save Table (XLS/CSV)


Importance
Category Task
84   Core
Greet patrons attending entertainment events.
80   Core
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
78   Core
Clean facilities.
76   Core
Settle seating disputes or help solve other customer concerns.
73   Core
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
73   Core
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
71   Core
Guide patrons to exits or provide other instructions or assistance in case of emergency.
68   Core
Refuse admittance to undesirable persons or persons without tickets or passes.
68   Core
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
68   Core
Assist patrons in finding seats, lighting the way with flashlights, if necessary.
67   Core
Maintain order and ensure adherence to safety rules.
61   Core
Search for lost articles or for parents of lost children.
83   Supplemental
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
82   Supplemental
Count and record number of tickets collected.
82   Supplemental
Lead tours and answer visitors' questions about the exhibits.
75   Supplemental
Manage inventory or sale of artist merchandise.
69   Supplemental
Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
68   Supplemental
Distribute programs to patrons.
67   Supplemental
Give door checks to patrons who are temporarily leaving establishments.
61   Supplemental
Manage informational kiosks or displays of event signs or posters.
61   Supplemental
Work with others to change advertising displays.
59   Supplemental
Page individuals wanted at the box office.
57   Supplemental
Schedule or manage staff, such as volunteer usher corps.

Find occupations related to multiple tasks

back to top

Technology Skills   Save Table (XLS/CSV)

  • Office suite software — Microsoft Office
  • Operating system software — Microsoft Windows Mobile
  • Optical character reader OCR or scanning software — Ticket Alternative Express Entry; Ticket scanning software
  • Spreadsheet software — Microsoft Excel Hot technology

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

back to top

Tools Used   Save Table (XLS/CSV)

  • Bar code reader equipment — Electronic ticket scanners
  • Electronic charts or maps or atlases — Facility maps
  • Emergency medical services first aid kits — First aid kits
  • Fire extinguishers
  • Flashlight — Hand-held flashlights
  • Two way radios

back to top

Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
81 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
60 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
56 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
52 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
48 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
41 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
37 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
35 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
34 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
33 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
31 
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
30 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
27 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
24 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
24 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
23 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
21 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
17 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
17 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
16 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
15 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
14 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
14 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
14 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
13 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
10 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
7 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
6 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
6 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
6 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
5 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
4 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
4 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

back to top

Skills   Save Table (XLS/CSV)


Importance
Skill
60 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
56 
Service Orientation — Actively looking for ways to help people.
56 
Speaking — Talking to others to convey information effectively.
53 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
50 
Coordination — Adjusting actions in relation to others' actions.
47 
Negotiation — Bringing others together and trying to reconcile differences.
47 
Persuasion — Persuading others to change their minds or behavior.
44 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
44 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
44 
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
41 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
38 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
38 
Time Management — Managing one's own time and the time of others.
35 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
35 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
31 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
25 
Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
25 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
25 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
25 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
22 
Mathematics — Using mathematics to solve problems.
22 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
16 
Instructing — Teaching others how to do something.
16 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
16 
Operation and Control — Controlling operations of equipment or systems.
10 
Programming — Writing computer programs for various purposes.
6 
Operations Analysis — Analyzing needs and product requirements to create a design.
0 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
0 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
0 
Repairing — Repairing machines or systems using the needed tools.
0 
Science — Using scientific rules and methods to solve problems.
0 
Technology Design — Generating or adapting equipment and technology to serve user needs.

back to top

Abilities   Save Table (XLS/CSV)


Importance
Ability
60 
Speech Clarity — The ability to speak clearly so others can understand you.
56 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
56 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
53 
Near Vision — The ability to see details at close range (within a few feet of the observer).
50 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
50 
Speech Recognition — The ability to identify and understand the speech of another person.
47 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
47 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
47 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
44 
Far Vision — The ability to see details at a distance.
44 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
44 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
41 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
41 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
38 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
38 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
38 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
38 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
38 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
38 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
31 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
31 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
31 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
31 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
31 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
28 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
28 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
28 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
28 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
25 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
25 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
25 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
25 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
25 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
25 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
25 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
25 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
22 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
22 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
16 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
16 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
16 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
13 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
13 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
10 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
10 
Night Vision — The ability to see under low light conditions.
10 
Speed of Limb Movement — The ability to quickly move the arms and legs.
3 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0 
Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0 
Sound Localization — The ability to tell the direction from which a sound originated.

back to top

Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
75 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
64 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
57 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
54 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
54 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
53 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
53 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
50 
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
49 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
47 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
47 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
47 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
46 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
44 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
43 
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
42 
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
39 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
39 
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
39 
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
38 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
37 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
37 
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
35 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
35 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
33 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
33 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
33 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
33 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
33 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
33 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
32 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
30 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
30 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
27 
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
26 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
26 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
21 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
21 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
19 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
7 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
6 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

back to top

Detailed Work Activities   Save Table (XLS/CSV)

  • Greet customers, patrons, or visitors.
  • Sell products or services.
  • Provide attraction or event information to patrons.
  • Prepare operational reports or records.
  • Clean work areas or facilities.
  • Mediate disputes.
  • Resolve customer complaints or problems.
  • Maintain supply or equipment inventories.
  • Verify patron or staff credentials.
  • Assist individuals with special needs.
  • Usher patrons to seats or exits.
  • Provide patrons with directions to locales or attractions.
  • Monitor environment to ensure safety.
  • Assign duties or work schedules to employees.
  • Supervise service workers.

Find occupations related to multiple detailed work activities

back to top

Work Context   Save Table (XLS/CSV)

Work Context

Percentage of Top Responses
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


94     Constant contact with others
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


89     Every day
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


87     Every day
Deal With External Customers — How important is it to work with external customers or the public in this job?


18     Very important
13     Important
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


46     Very close (near touching)
33     Moderately close (at arm's length)
21     Slightly close (e.g., shared office)
Spend Time Standing — How much does this job require standing?


47     Continually or almost continually
28     More than half the time
19     About half the time
Work With Work Group or Team — How important is it to work with others in a group or team in this job?


39     Extremely important
18     Very important
43     Important
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


35     Every day
35     Once a week or more but not every day
17     Once a month or more but not every week
12     Once a year or more but not every month
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


65     Every day
19     Never
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


40     Extremely important
17     Very important
23     Important
20     Fairly important
Telephone — How often do you have telephone conversations in this job?


57     Every day
11     Once a week or more but not every day
26     Never
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


22     A lot of freedom
35     Some freedom
35     Limited freedom
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


25     Every day
21     Once a week or more but not every day
23     Once a month or more but not every week
26     Once a year or more but not every month
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


34     Continually or almost continually
27     More than half the time
11     Less than half the time
27     Never
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


12     Once a month or more but not every week
Spend Time Walking and Running — How much does this job require walking and running?


24     More than half the time
46     About half the time
16     Less than half the time
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


21     Extremely important
18     Very important
24     Important
27     Fairly important
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


16     Very important results
26     Important results
25     Moderate results
15     Minor results
17     No results
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


20     Continually or almost continually
32     More than half the time
34     Never
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


16     Very important
33     Important
37     Fairly important
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


20     Some freedom
22     Limited freedom
28     Very little freedom
21     No freedom
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


14     Every day
24     Once a week or more but not every day
18     Once a year or more but not every month
36     Never
Work Schedules — How regular are the work schedules for this job?


24     Seasonal (only during certain times of the year)
32     Irregular (changes with weather conditions, production demands, or contract duration)
44     Regular (established routine, set schedule)
Time Pressure — How often does this job require the worker to meet strict deadlines?


13     Every day
21     Once a week or more but not every day
11     Once a year or more but not every month
45     Never
Letters and Memos — How often does the job require written letters and memos?


16     Every day
16     Once a week or more but not every day
11     Once a year or more but not every month
50     Never
Electronic Mail — How often do you use electronic mail in this job?


19     Every day
15     Once a week or more but not every day
60     Never
Degree of Automation — How automated is the job?


30     Moderately automated
18     Slightly automated
40     Not at all automated
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


20     Once a month or more but not every week
19     Once a year or more but not every month
44     Never
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


11     Every day
14     Once a month or more but not every week
64     Never
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


20     About half the time
20     Less than half the time
48     Never
Spend Time Sitting — How much does this job require sitting?


14     About half the time
50     Less than half the time
29     Never
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


13     Every day
13     Once a month or more but not every week
17     Once a year or more but not every month
Public Speaking — How often do you have to perform public speaking in this job?


12     Once a week or more but not every day
66     Never
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


29     Limited responsibility
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


16     Every day
16     Once a year or more but not every month
61     Never
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


12     Extremely important
13     Important
67     Not important at all
Exposed to High Places — How often does this job require exposure to high places?


13     Every day
74     Never
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


12     Moderate responsibility
22     Limited responsibility
55     No responsibility
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


14     Moderately competitive
32     Slightly competitive
47     Not at all competitive
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


15     Serious
43     Fairly serious
43     Not serious at all
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


13     Every day
78     Never
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


12     Once a week or more but not every day
24     Once a year or more but not every month
62     Never
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


13     Every day
79     Never
Exposed to Radiation — How often does this job require exposure to radiation?


13     Every day
87     Never
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


18     Once a year or more but not every month
75     Never
Duration of Typical Work Week — Number of hours typically worked in one week.


90     Less than 40 hours
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


20     Less than half the time
75     Never
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


13     Once a year or more but not every month
82     Never
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


85     Never
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


90     Never
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


89     Never
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


95     Never
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


97     Never
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


93     Never
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


99     Never
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


100     Never
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


100     Never

back to top

Job Zone   Save Table (XLS/CSV)

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

back to top

Education


Percentage of Respondents
Education Level Required
61   High school diploma or equivalent Help
33   Less than high school diploma
3   Associate's degree

back to top

Credentials

Find Licenses

back to top

Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
67 
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
67 
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
61 
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
56 
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
6 
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
0 
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

back to top

Work Styles   Save Table (XLS/CSV)


Importance
Work Style
83 
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
82 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
79 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
77 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
77 
Integrity — Job requires being honest and ethical.
74 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
73 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
70 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
65 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
56 
Initiative — Job requires a willingness to take on responsibilities and challenges.
54 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
49 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
48 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
45 
Persistence — Job requires persistence in the face of obstacles.
42 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
36 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

back to top

Work Values   Save Table (XLS/CSV)


Extent
Work Value
56 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
39 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
17 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
14 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
11 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
6 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

back to top

Wages & Employment Trends

Median wages (2016) $9.58 hourly, $19,920 annual
State wages Local Salary Info
 
Employment (2014) 114,000 employees
Projected growth (2014-2024) Average (5% to 8%) Average (5% to 8%)
Projected job openings (2014-2024) 77,900
State trends Employment Trends
 
Top industries (2014)
Arts, Entertainment, and Recreation (40% employed in this sector)

Source: Bureau of Labor Statistics 2016 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

back to top

Job Openings on the Web

Find Jobs

back to top