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Details Report for:
53-6021.00 - Parking Lot Attendants

Park vehicles or issue tickets for customers in a parking lot or garage. May collect fee.

Sample of reported job titles: Front Services Agent, Guest Services Agent, Hiker, Parking Attendant, Parking Cashier, Parking Lot Attendant, Parking Ramp Attendant, Valet Attendant, Valet Parker, Valet Parking Attendant

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks   Save Table (XLS/CSV)


Importance
Category Task
89   Core
Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
87   Core
Inspect vehicles to detect any damage.
87   Core
Greet customers and open their car doors.
85   Core
Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
78   Core
Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
75   Core
Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
75   Core
Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
74   Core
Provide customer assistance and information, such as giving directions or handling wheelchairs.
70   Core
Keep parking areas clean and orderly to ensure that space usage is maximized.
58   Core
Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
76   Supplemental
Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
70   Supplemental
Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
65   Supplemental
Escort customers to their vehicles to ensure their safety.
60   Supplemental
Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
58   Supplemental
Lift, position, and remove barricades to open or close parking areas.
53   Supplemental
Perform personnel activities, such as supervising or scheduling employees.
51   Supplemental
Review motorists' identification before allowing them to enter parking facilities.
29   Supplemental
Service vehicles with gas, oil, and water.

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Technology Skills   Save Table (XLS/CSV)

  • Electronic mail software — Email software; Microsoft Outlook Hot technology
  • Office suite software — Microsoft Office
  • Point of sale POS software — Payment processing software
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used   Save Table (XLS/CSV)

  • Barricades — Portable barricades
  • Cash registers — Computerized cash registers
  • Desktop computers
  • Fertilizer spreaders or distributors — Salt spreaders
  • Fire extinguishers — Portable fire extinguishers
  • Flashlight — High power flashlights
  • Hammers — Multipurpose hammers
  • Kerosene or propane or natural gas or butane lantern — Lanterns
  • Light trucks or sport utility vehicles — Light trucks
  • Mallets
  • Minivans or vans — Work vans
  • Parking barrier gate — Barrier gates
  • Photocopiers — Copy machines
  • Point of sale payment terminal — Pay stations
  • Power staple guns — Power staplers
  • Safety vests — Reflective vests
  • Scrubbing machines — Pavement sweepers
  • Security cameras — Surveillance cameras
  • Shears — Scissors
  • Snow blowers — Snow removal blowers
  • Ticket dispensing machines — Automatic ticket dispensers; Parking validation machines
  • Traffic cones or delineators — Parking control cones
  • Traffic signals — Handheld stop signs
  • Two way radios — Mobile radios
  • Utility knives

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
62 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
52 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
51 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
43 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
38 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
35 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
32 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
31 
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
30 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
29 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
28 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
27 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
26 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
25 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
24 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
22 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
21 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
21 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
18 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
15 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
14 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
14 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
12 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
12 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
11 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
10 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
10 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
10 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
9 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
9 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
8 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
6 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
4 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Skills   Save Table (XLS/CSV)


Importance
Skill
63 
Speaking — Talking to others to convey information effectively.
60 
Service Orientation — Actively looking for ways to help people.
56 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
50 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
47 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
44 
Coordination — Adjusting actions in relation to others' actions.
44 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
44 
Mathematics — Using mathematics to solve problems.
44 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
44 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
41 
Operation and Control — Controlling operations of equipment or systems.
38 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
38 
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
35 
Instructing — Teaching others how to do something.
35 
Negotiation — Bringing others together and trying to reconcile differences.
35 
Time Management — Managing one's own time and the time of others.
31 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
31 
Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
31 
Persuasion — Persuading others to change their minds or behavior.
28 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
28 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
25 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
22 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
19 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
16 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
16 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
16 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
13 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
6 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
6 
Operations Analysis — Analyzing needs and product requirements to create a design.
6 
Repairing — Repairing machines or systems using the needed tools.
0 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0 
Programming — Writing computer programs for various purposes.
0 
Science — Using scientific rules and methods to solve problems.
0 
Technology Design — Generating or adapting equipment and technology to serve user needs.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
63 
Far Vision — The ability to see details at a distance.
60 
Near Vision — The ability to see details at close range (within a few feet of the observer).
60 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
60 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
60 
Speech Recognition — The ability to identify and understand the speech of another person.
56 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
56 
Speech Clarity — The ability to speak clearly so others can understand you.
53 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
50 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
50 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
50 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
50 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
50 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
50 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
47 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
47 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
47 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
47 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
47 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
47 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
47 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
44 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
44 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
44 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
44 
Night Vision — The ability to see under low light conditions.
44 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
44 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
41 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
41 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
41 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
41 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
38 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
38 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
38 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
38 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
38 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
35 
Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
28 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
28 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
28 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28 
Speed of Limb Movement — The ability to quickly move the arms and legs.
25 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
25 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
25 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
25 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
25 
Sound Localization — The ability to tell the direction from which a sound originated.
25 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
22 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
22 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
22 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
3 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
70 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
64 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
62 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
59 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
57 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
55 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
54 
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
54 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
53 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
53 
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
52 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
50 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
49 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
46 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
46 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
45 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
44 
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
43 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
42 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
41 
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
41 
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
40 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
39 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
36 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
35 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
35 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
31 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
29 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
29 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
29 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
29 
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
27 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
25 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
24 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
23 
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
22 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
19 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
18 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
18 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
18 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
11 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

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Detailed Work Activities   Save Table (XLS/CSV)

  • Assist customers to ensure comfort or safety.
  • Inspect motor vehicles.
  • Balance receipts.
  • Prepare cash for deposit or disbursement.
  • Monitor surroundings to detect potential hazards.
  • Collect fares or payment from customers.
  • Drive passenger vehicles.
  • Provide transportation information to passengers or customers.
  • Clean facilities or work areas.
  • Direct vehicle traffic.
  • Assist passengers during vehicle boarding.
  • Maintain vehicles in good working condition.
  • Request emergency personnel.
  • Prepare employee work schedules.
  • Supervise employees.
  • Review customer information.

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Work Context   Save Table (XLS/CSV)

Work Context

Percentage of Top Responses
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


76     Constant contact with others
17     Contact with others most of the time
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


63     Every day
22     Once a month or more but not every week
Deal With External Customers — How important is it to work with external customers or the public in this job?


64     Extremely important
14     Very important
11     Fairly important
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


44     Continually or almost continually
44     More than half the time
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


39     Extremely important
25     Very important
26     Important
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


73     Every day
25     Never
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


28     Very close (near touching)
52     Moderately close (at arm's length)
11     Slightly close (e.g., shared office)
Spend Time Walking and Running — How much does this job require walking and running?


54     Continually or almost continually
13     More than half the time
18     Less than half the time
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


45     Continually or almost continually
22     More than half the time
12     About half the time
11     Never
Work With Work Group or Team — How important is it to work with others in a group or team in this job?


36     Extremely important
28     Very important
26     Important
Telephone — How often do you have telephone conversations in this job?


40     Every day
38     Once a week or more but not every day
22     Never
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


48     Very important results
12     Important results
15     Minor results
18     No results
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


60     Every day
11     Once a year or more but not every month
24     Never
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


27     Extremely important
23     Very important
39     Important
11     Not important at all
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


14     Every day
31     Once a week or more but not every day
51     Once a month or more but not every week
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


50     Every day
25     Never
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


45     Extremely serious
20     Serious
22     Fairly serious
12     Not serious at all
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


59     Every day
38     Never
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


56     Every day
30     Never
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


40     Every day
15     Once a week or more but not every day
14     Once a month or more but not every week
21     Never
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


40     Every day
16     Once a week or more but not every day
23     Once a year or more but not every month
16     Never
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


51     Some freedom
22     Limited freedom
21     Very little freedom
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


30     Continually or almost continually
15     More than half the time
31     About half the time
15     Never
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


43     Every day
12     Once a week or more but not every day
33     Never
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


22     Very high responsibility
19     High responsibility
27     Moderate responsibility
22     Limited responsibility
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


26     Extremely important
26     Very important
14     Important
27     Not important at all
Spend Time Sitting — How much does this job require sitting?


18     Continually or almost continually
42     About half the time
24     Less than half the time
Spend Time Standing — How much does this job require standing?


19     More than half the time
45     About half the time
25     Less than half the time
Time Pressure — How often does this job require the worker to meet strict deadlines?


33     Every day
22     Once a month or more but not every week
36     Never
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


47     Some freedom
19     Very little freedom
23     No freedom
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


21     Very high responsibility
14     High responsibility
31     Moderate responsibility
32     No responsibility
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


14     Every day
18     Once a week or more but not every day
17     Once a month or more but not every week
29     Once a year or more but not every month
22     Never
Letters and Memos — How often does the job require written letters and memos?


11     Every day
23     Once a week or more but not every day
27     Once a month or more but not every week
39     Never
Duration of Typical Work Week — Number of hours typically worked in one week.


80     40 hours
19     Less than 40 hours
Degree of Automation — How automated is the job?


26     Highly automated
36     Moderately automated
31     Not at all automated
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


20     Highly competitive
19     Moderately competitive
39     Slightly competitive
23     Not at all competitive
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


12     Extremely important
23     Important
50     Not important at all
Public Speaking — How often do you have to perform public speaking in this job?


21     Every day
11     Once a month or more but not every week
57     Never
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


17     Every day
67     Never
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


21     Every day
68     Never
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


12     Once a week or more but not every day
67     Never
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


19     Once a year or more but not every month
62     Never
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


19     Every day
81     Never
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


13     Continually or almost continually
79     Never
Work Schedules — How regular are the work schedules for this job?


12     Seasonal (only during certain times of the year)
80     Regular (established routine, set schedule)
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


15     Once a year or more but not every month
73     Never
Electronic Mail — How often do you use electronic mail in this job?


13     Once a month or more but not every week
79     Never
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


14     Once a year or more but not every month
79     Never
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


19     Once a year or more but not every month
76     Never
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


11     Once a year or more but not every month
87     Never
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


92     Never
Exposed to Radiation — How often does this job require exposure to radiation?


97     Never
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


93     Never
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


99     Never
Exposed to High Places — How often does this job require exposure to high places?


100     Never
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


100     Never
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


100     Never

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
61   High school diploma or equivalent Help
38   Less than high school diploma
1   Bachelor's degree

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Credentials

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
95 
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
78 
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
39 
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
28 
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
0 
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
0 
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
82 
Integrity — Job requires being honest and ethical.
76 
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
75 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
71 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
67 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
65 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
62 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
60 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
60 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
56 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
47 
Persistence — Job requires persistence in the face of obstacles.
44 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
44 
Initiative — Job requires a willingness to take on responsibilities and challenges.
35 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
34 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
32 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
61 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
28 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
22 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
11 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
11 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
6 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Wages & Employment Trends

Median wages (2015) $9.92 hourly, $20,630 annual
State wages Local Salary Info
 
Employment (2014) 136,000 employees
Projected growth (2014-2024) Slower than average (2% to 4%) Slower than average (2% to 4%)
Projected job openings (2014-2024) 81,300
State trends Employment Trends
 
Top industries (2014)
Other Services (Except Public Administration) (64% employed in this sector)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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