- Resolve customer complaints or problems.
Occupations with related activities Save Table: XLSX CSV
| Shared Activities | Similar Activities | Job Zone | Code | Occupation |
| 1 | 2 | 2 | 39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
| 1 | 1 | 2 | 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants 
|
| 1 | 1 | 2 | 39-1013.00 | First-Line Supervisors of Gambling Services Workers |
| 1 | 0 | 2 | 11-9131.00 | Postmasters and Mail Superintendents |
| 1 | 0 | 3 | 39-1022.00 | First-Line Supervisors of Personal Service Workers
|
| 1 | 0 | 4 | 11-2022.00 | Sales Managers |
| 1 | 0 | 3 | 11-3051.06 | Hydroelectric Production Managers |
| 1 | 0 | 2 | 39-7012.00 | Travel Guides
|
| 1 | 0 | 3 | 53-1044.00 | First-Line Supervisors of Passenger Attendants
|
| 1 | 0 | 3 | 11-9179.02 | Spa Managers |
| 1 | 0 | 4 | 11-9072.00 | Entertainment and Recreation Managers, Except Gambling
|
| 1 | 0 | 2 | 11-9071.00 | Gambling Managers |
| 1 | 0 | 4 | 11-9151.00 | Social and Community Service Managers
|
| 1 | 0 | 4 | 11-1031.00 | Legislators |
| 1 | 0 | 4 | 13-1031.00 | Claims Adjusters, Examiners, and Investigators |
| 1 | 0 | 3 | 11-9171.00 | Funeral Home Managers |
| 1 | 0 | 4 | 11-9141.00 | Property, Real Estate, and Community Association Managers
|
| 1 | 0 | 4 | 11-9081.00 | Lodging Managers
|
| 1 | 0 | 2 | 11-9051.00 | Food Service Managers |
| 1 | 0 | 4 | 11-3071.00 | Transportation, Storage, and Distribution Managers
|
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Respond to customer problems or complaints.
- Greet customers, patrons, or visitors.
- Sell products or services.
- Provide attraction or event information to patrons.
- Prepare operational reports or records.
- Clean facilities or work areas.
- Mediate disputes.
- Maintain supply or equipment inventories.
- Verify patron or staff credentials.
- Assist individuals with special needs.
- Usher patrons to seats or exits.
- Provide patrons with directions to locales or attractions.
- Monitor environment to ensure safety.
- Arrange artwork, products, or props.
- Collaborate with others to develop or refine designs.
- Provide notifications to customers or patrons.
- Assign duties or work schedules to employees.
- Supervise service workers.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Respond to customer problems or complaints.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Clean fabrics or apparel.
- Distribute resources to patrons or employees.
- Assign resources or facilities to patrons or employees.
- Monitor availability of equipment or supplies.
- Administer first aid.
- Monitor patron activities to identify problems or potential problems.
- Clean facilities or work areas.
- Perform housekeeping duties.
- Purchase products or services.
- Handle luggage or other possessions for patrons.
- Explain regulations, policies, or procedures.
- Help clients get needed services or resources.
- Maintain supply or equipment inventories.
- Maintain facilities.
- Store items.
- Arrange services or reservations for patrons.
- Communicate with management or other staff to resolve problems.
- Prepare operational reports or records.
- Mark materials or objects for identification.
- Set up mechanical equipment.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Monitor operational quality or safety.
- Communicate with management or other staff to resolve problems.
- Monitor patron activities to identify problems or potential problems.
- Maintain financial or account records.
- Greet customers, patrons, or visitors.
- Perform basic equipment maintenance.
- Explain regulations, policies, or procedures.
- Maintain knowledge of business operations.
- Conduct amusement or gaming activities.
- Operate gaming equipment.
- Prepare operational reports or records.
- Distribute resources to patrons or employees.
- Conduct gaming transactions.
- Enforce rules or regulations.
- Assign duties or work schedules to employees.
- Evaluate employee performance.
- Supervise service workers.
- Clean facilities or equipment.
- Manage budgets for personal services operations.
- Develop plans for programs or services.
- Conduct eligibility or selection interviews.
- Hire personnel.
- Prepare employee work schedules.
- Train service staff.
- Resolve customer complaints or problems.
- Respond to customer inquiries.
- Resolve customer complaints or problems.
- Prepare staff schedules or work assignments.
- Direct organizational operations, projects, or services.
- Direct administrative or support services.
- Conduct employee training programs.
- Hire personnel.
- Evaluate employee performance.
- Prepare operational progress or status reports.
- Provide basic information to guests, visitors, or clients.
- Negotiate labor disputes.
- Collect payments for goods or services.
- Coordinate with external parties to exchange information.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Assign duties or work schedules to employees.
- Evaluate employee performance.
- Explain regulations, policies, or procedures.
- Perform human resources activities.
- Train service staff.
- Inspect equipment to ensure proper functioning.
- Inspect facilities.
- Maintain knowledge of business operations.
- Order materials, supplies, or equipment.
- Maintain professional knowledge or certifications.
- Promote products, services, or programs.
- Investigate work related complaints to determine corrective actions.
- Prepare employee work schedules.
- Report information to managers or other personnel.
- Supervise service workers.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Direct sales, marketing, or customer service activities.
- Advise customers on technical or procedural issues.
- Analyze financial records or reports to determine state of operations.
- Supervise employees.
- Approve expenditures.
- Determine pricing or monetary policies.
- Prepare operational budgets.
- Conduct opinion surveys or needs assessments.
- Evaluate potential of products, technologies, or resources.
- Evaluate employee performance.
- Manage human resources activities.
- Establish interpersonal business relationships to facilitate work activities.
- Advise others on business or operational matters.
- Confer with organizational members to accomplish work activities.
- Represent the organization in external relations.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Direct maintenance and repair activities in green energy production facilities.
- Communicate green energy production information.
- Inspect operations of green energy facilities.
- Maintain operational records for green energy processes or other environmentally-sustainable activities.
- Manage environmental sustainability projects.
- Direct green energy production operations.
- Evaluate green operations or programs for compliance with standards or regulations.
- Develop operating strategies, plans, or procedures for green or sustainable operations.
- Operate green energy production equipment.
- Implement organizational process or policy changes.
- Develop sustainable organizational policies or practices.
- Advise others on green energy or related technologies.
- Schedule activities or facility use.
- Develop procedures to evaluate organizational activities.
- Prepare operational budgets for green energy or other green operations.
- Negotiate contracts for environmental remediation, green energy, or renewable resources.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Explain regulations, policies, or procedures.
- Provide attraction or event information to patrons.
- Guide patrons on tours.
- Drive vehicles to transport patrons.
- Arrange services or reservations for patrons.
- Organize recreational activities or events.
- Sell products or services.
- Assist individuals with special needs.
- Maintain financial or account records.
- Manage budgets for personal services operations.
- Evaluate program effectiveness.
- Report information to managers or other personnel.
- Monitor availability of equipment or supplies.
- Demonstrate activity techniques or equipment use.
- Prepare foods or meals.
- Administer first aid.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Explain regulations, policies, or procedures.
- Evaluate employee performance.
- Determine resource needs.
- Direct material handling or moving activities.
- Inspect equipment to ensure proper functioning.
- Inspect facilities, equipment or supplies to ensure conformance to standards.
- Inspect facilities.
- Maintain knowledge of business operations.
- Maintain professional knowledge or certifications.
- Order materials, supplies, or equipment.
- Perform human resources activities.
- Prepare operational reports or records.
- Recommend personnel decisions or human resources activities.
- Resolve issues affecting transportation operations.
- Supervise service workers.
- Support the professional development of others.
- Train service staff.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Schedule appointments.
- Maintain client information or service records.
- Arrange facility schedules.
- Maintain financial or account records.
- Monitor operational quality or safety.
- Develop plans for programs or services.
- Evaluate employee performance.
- Perform human resources activities.
- Sell products or services.
- Train service staff.
- Maintain supply or equipment inventories.
- Manage budgets for personal services operations.
- Order materials, supplies, or equipment.
- Maintain professional knowledge or certifications.
- Direct facility maintenance or repair activities.
- Assign duties or work schedules to employees.
- Verify patron or staff credentials.
- Inspect equipment to ensure proper functioning.
- Supervise service workers.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Explain regulations, policies, or procedures.
- Provide attraction or event information to patrons.
- Apply bandages, dressings, or splints.
- Assign duties or work schedules to employees.
- Clean equipment or supplies.
- Clean facilities or sites.
- Conduct eligibility or selection interviews.
- Confer with personnel to coordinate business operations.
- Develop organizational policies or programs.
- Exchange information with colleagues.
- Explain use of products or services.
- Hire personnel.
- Inspect condition or functioning of facilities or equipment.
- Lead classes or community events.
- Maintain supply or equipment inventories.
- Operate vehicles or material-moving equipment.
- Plan community programs or activities for the general public.
- Plan conferences, programs, or special events.
- Prepare financial documents, reports, or budgets.
- Reconcile records of sales or other financial transactions.
- Train service staff.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Coordinate enforcement of laws or regulations.
- Enforce rules or regulations.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Communicate organizational policies and procedures.
- Monitor flow of cash or other resources.
- Determine pricing or monetary policies.
- Monitor resources.
- Maintain knowledge of current developments in area of expertise.
- Maintain personnel records.
- Prepare staff schedules or work assignments.
- Compile operational data.
- Conduct employee training programs.
- Evaluate employee performance.
- Conduct financial or regulatory audits.
- Promote products, services, or programs.
- Collect payments for goods or services.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Manage guest services.
- Signal others to coordinate work activities.
- Develop organizational policies or programs.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Develop operating strategies, plans, or procedures.
- Direct administrative or support services.
- Supervise employees.
- Monitor performance of organizational members or partners.
- Develop organizational policies or programs.
- Conduct opinion surveys or needs assessments.
- Maintain operational records.
- Prepare financial documents, reports, or budgets.
- Establish interpersonal business relationships to facilitate work activities.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Recruit personnel.
- Analyze market research data.
- Evaluate training programs, instructors, or materials.
- Manage human resources activities.
- Advise others on legal or regulatory compliance matters.
- Analyze impact of legal or regulatory changes.
- Prepare operational budgets.
- Promote products, services, or programs.
- Represent the organization in external relations.
- Coordinate special events or programs.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Maintain knowledge of current developments in area of expertise.
- Represent the organization in external relations.
- Conduct hearings to investigate legal issues.
- Present information to the public.
- Support the professional development of others.
- Analyze impact of legal or regulatory changes.
- Approve expenditures.
- Compile data or documentation.
- Confer with organizational members to accomplish work activities.
- Coordinate operational activities with external stakeholders.
- Develop marketing plans or strategies.
- Draft legislation or regulations.
- Establish interpersonal business relationships to facilitate work activities.
- Evaluate program effectiveness.
- Gather customer or product information to determine customer needs.
- Hire personnel.
- Manage outreach activities.
- Prepare proposals or grant applications to obtain project funding.
- Promote products, services, or programs.
- Recommend organizational process or policy changes.
- Serve on institutional or departmental committees.
- Supervise employees.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Calculate data to inform organizational operations.
- Investigate legal issues.
- Negotiate agreements to resolve disputes.
- Pay charges, fees, or taxes.
- Prepare legal or investigatory documentation.
- Verify accuracy of records.
- Estimate costs of goods or services.
- Interview witnesses, suspects, or claimants.
- Appraise property values.
- Maintain data in information systems or databases.
- Apply information technology to solve business or other applied problems.
- Advise others on financial matters.
- Implement financial decisions.
- Meet with individuals involved in legal processes to provide information and clarify issues.
- Report information to managers or other personnel.
- Collect evidence for legal proceedings.
- Prepare financial documents.
- Supervise employees.
- Examine financial records.
- Present business-related information to audiences.
- Confer with others about financial matters.
- Prepare operational reports.
- Gather financial records.
- Advise others on legal or regulatory compliance matters.
- Verify application data to determine program eligibility.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Advise customers on technical or procedural issues.
- Supervise employees.
- Schedule activities or facility use.
- Promote products, services, or programs.
- Monitor organizational compliance with regulations.
- Negotiate sales or lease agreements for products or services.
- Provide counsel, comfort, or encouragement to individuals or families.
- Implement organizational process or policy changes.
- Develop operating strategies, plans, or procedures.
- Direct facility maintenance or repair activities.
- Prepare staff schedules or work assignments.
- Develop organizational goals or objectives.
- Communicate organizational policies and procedures.
- Maintain operational records.
- Prepare reports related to compliance matters.
- Determine pricing or monetary policies.
- Monitor performance of organizational members or partners.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Analyze data to inform operational decisions or activities.
- Analyze financial records to improve efficiency.
- Evaluate capabilities or training needs.
- Establish interpersonal business relationships to facilitate work activities.
- Develop marketing plans or strategies.
- Analyze market research data.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Prepare financial documents, reports, or budgets.
- Prepare operational budgets.
- Direct facility maintenance or repair activities.
- Direct organizational operations, projects, or services.
- Manage construction activities.
- Analyze financial records or reports to determine state of operations.
- Direct financial operations.
- Negotiate sales or lease agreements for products or services.
- Evaluate employee performance.
- Supervise employees.
- Prepare forms or applications.
- Promote products, services, or programs.
- Liaise between departments or other groups to improve function or communication.
- Perform manual service or maintenance tasks.
- Inspect condition or functioning of facilities or equipment.
- Communicate organizational information to customers or other stakeholders.
- Evaluate characteristics of individuals to determine needs or eligibility.
- Confer with organizational members to accomplish work activities.
- Maintain operational records.
- Analyze financial records to improve budgeting or planning.
- Communicate with government agencies.
- Coordinate operational activities with external stakeholders.
- Analyze forecasting data to improve business decisions.
- Purchase materials, equipment, or other resources.
- Negotiate project specifications.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Provide basic information to guests, visitors, or clients.
- Manage organizational or project budgets.
- Confer with organizational members to accomplish work activities.
- Monitor flow of cash or other resources.
- Monitor facilities or operational systems.
- Coordinate operational activities with external stakeholders.
- Conduct employee training programs.
- Evaluate employee performance.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Monitor performance of organizational members or partners.
- Direct administrative or support services.
- Inspect condition or functioning of facilities or equipment.
- Prepare staff schedules or work assignments.
- Collect payments for goods or services.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Purchase materials, equipment, or other resources.
- Schedule product or material transportation.
- Maintain operational records.
- Develop operating strategies, plans, or procedures.
- Develop organizational policies or programs.
- Document organizational or operational procedures.
- Implement organizational process or policy changes.
- Assign resources or facilities to patrons or employees.
- Guide patrons on tours.
- Promote products, services, or programs.
- Manage guest services.
- Perform manual service or maintenance tasks.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Maintain regulatory or compliance documentation.
- Maintain operational records.
- Manage inventories of products or organizational resources.
- Evaluate quality of materials or products.
- Monitor organizational procedures to ensure proper functioning.
- Schedule product or material transportation.
- Manage organizational or project budgets.
- Manage guest services.
- Collect payments for goods or services.
- Monitor organizational compliance with regulations.
- Provide basic information to guests, visitors, or clients.
- Develop organizational policies or programs.
- Perform manual service or maintenance tasks.
- Prepare staff schedules or work assignments.
- Estimate cost or material requirements.
- Direct facility maintenance or repair activities.
- Analyze data to inform operational decisions or activities.
- Negotiate sales or lease agreements for products or services.
- Schedule activities or facility use.
- Evaluate employee performance.
- Manage human resources activities.
- Recommend organizational process or policy changes.
- Determine resource needs.
- Purchase materials, equipment, or other resources.
- Recruit personnel.
- Advise communities or institutions regarding health or safety issues.
- Create new recipes or food presentations.
- Prepare foods or meals.
- Resolve customer complaints or problems.
- Resolve customer complaints or problems.
- Supervise employees.
- Implement organizational process or policy changes.
- Develop safety standards, policies, or procedures.
- Inspect condition or functioning of facilities or equipment.
- Purchase materials, equipment, or other resources.
- Confer with organizational members to accomplish work activities.
- Analyze data to inform operational decisions or activities.
- Implement transportation changes to reduce environmental impact.
- Develop emergency response plans or procedures.
- Document organizational or operational procedures.
- Monitor activities of individuals to ensure safety or compliance with rules.
- Analyze financial records to improve efficiency.
- Monitor inventories of products or materials.
- Monitor organizational procedures to ensure proper functioning.
- Prepare operational budgets.
- Advise others on business or operational matters.
- Monitor organizational compliance with regulations.
- Analyze financial records to improve budgeting or planning.
- Conduct employee training programs.
- Hire personnel.
- Interview employees, customers, or others to collect information.
- Maintain operational records.
- Develop operating strategies, plans, or procedures for green or sustainable operations.
- Examine financial records to ensure compliance with policies or regulations.
- Monitor performance of organizational members or partners.
- Negotiate contracts for transportation, distribution, or logistics services.
- Plan facility layouts or designs.
- Analyze forecasting data to improve business decisions.
- Approve expenditures.
- Develop operating strategies, plans, or procedures.
- Direct organizational operations, projects, or services.
- Resolve customer complaints or problems.
