- Transmit and explain work orders to laborers.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 4 | 3 | 53-1044.00 | First-Line Supervisors of Passenger Attendants 
|
| 4 | 4 | 3 | 53-1043.00 | First-Line Supervisors of Material-Moving Machine and Vehicle Operators
|
| 3 | 6 | 2 | 43-4031.00 | Court, Municipal, and License Clerks |
| 3 | 5 | 2 | 53-1042.01 | Recycling Coordinators
|
| 3 | 3 | 1 | 39-3091.00 | Amusement and Recreation Attendants |
| 3 | 3 | 4 | 39-9032.00 | Recreation Workers
|
| 2 | 6 | 3 | 53-5021.00 | Captains, Mates, and Pilots of Water Vessels |
| 2 | 5 | 3 | 43-1011.00 | First-Line Supervisors of Office and Administrative Support Workers
|
| 2 | 4 | 2 | 39-1014.00 | First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
|
| 2 | 4 | 2 | 43-5011.01 | Freight Forwarders
|
| 2 | 2 | 2 | 47-5022.00 | Excavating and Loading Machine and Dragline Operators, Surface Mining |
| 2 | 2 | 3 | 43-4061.00 | Eligibility Interviewers, Government Programs |
| 2 | 2 | 4 | 11-9072.00 | Entertainment and Recreation Managers, Except Gambling
|
| 2 | 2 | 3 | 39-1022.00 | First-Line Supervisors of Personal Service Workers
|
| 2 | 2 | 3 | 43-4161.00 | Human Resources Assistants, Except Payroll and Timekeeping |
| 2 | 2 | 3 | 39-7011.00 | Tour Guides and Escorts
|
| 2 | 2 | 2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 2 | 2 | 4 | 53-6051.00 | Transportation Inspectors |
| 1 | 3 | 2 | 53-5022.00 | Motorboat Operators |
| 1 | 3 | 3 | 43-6011.00 | Executive Secretaries and Executive Administrative Assistants |
| 1 | 3 | 4 | 13-1041.07 | Regulatory Affairs Specialists
|
| 1 | 2 | 3 | 29-2099.08 | Patient Representatives
|
| 1 | 2 | 3 | 13-2081.00 | Tax Examiners and Collectors, and Revenue Agents |
| 1 | 2 | 2 | 43-9051.00 | Mail Clerks and Mail Machine Operators, Except Postal Service |
| 1 | 1 | 2 | 53-1041.00 | Aircraft Cargo Handling Supervisors
|
| 1 | 1 | 2 | 53-7031.00 | Dredge Operators |
| 1 | 1 | 4 | 13-2053.00 | Insurance Underwriters |
| 1 | 1 | 3 | 53-7021.00 | Crane and Tower Operators |
| 1 | 1 | 3 | 13-2082.00 | Tax Preparers |
| 1 | 1 | 5 | 19-3011.00 | Economists
|
| 1 | 1 | 2 | 45-4023.00 | Log Graders and Scalers |
| 1 | 1 | 2 | 53-6061.00 | Passenger Attendants |
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 2 | 53-7081.00 | Refuse and Recyclable Material Collectors |
| 1 | 1 | 2 | 53-7073.00 | Wellhead Pumpers |
| 1 | 1 | 2 | 39-6011.00 | Baggage Porters and Bellhops
|
| 1 | 1 | 2 | 43-3041.00 | Gambling Cage Workers |
| 1 | 1 | 3 | 43-4111.00 | Interviewers, Except Eligibility and Loan |
| 1 | 1 | 2 | 39-7012.00 | Travel Guides
|
| 1 | 1 | 4 | 13-1041.03 | Equal Opportunity Representatives and Officers
|
| 1 | 1 | 2 | 43-4021.00 | Correspondence Clerks |
| 1 | 1 | 4 | 21-1093.00 | Social and Human Service Assistants
|
| 1 | 1 | 2 | 33-1091.00 | First-Line Supervisors of Security Workers |
| 1 | 1 | 2 | 43-5051.00 | Postal Service Clerks |
| 1 | 1 | 4 | 21-1092.00 | Probation Officers and Correctional Treatment Specialists |
| 1 | 1 | 2 | 39-2021.00 | Animal Caretakers
|
| 1 | 1 | 3 | 39-9031.00 | Exercise Trainers and Group Fitness Instructors
|
| 1 | 1 | 2 | 43-5052.00 | Postal Service Mail Carriers |
| 1 | 1 | 4 | 13-2071.00 | Credit Counselors
|
| 1 | 1 | 2 | 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants
|
| 1 | 1 | 2 | 53-1042.00 | First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
|
| 1 | 1 | 4 | 53-2011.00 | Airline Pilots, Copilots, and Flight Engineers |
| 1 | 1 | 4 | 13-1041.01 | Environmental Compliance Inspectors
|
| 1 | 1 | 4 | 13-1071.00 | Human Resources Specialists
|
| 1 | 1 | 2 | 43-9041.00 | Insurance Claims and Policy Processing Clerks |
| 1 | 1 | 2 | 47-5044.00 | Loading and Moving Machine Operators, Underground Mining |
| 1 | 1 | 2 | 43-3071.00 | Tellers |
| 1 | 1 | 4 | 13-2023.00 | Appraisers and Assessors of Real Estate
|
| 1 | 1 | 3 | 43-3021.00 | Billing and Posting Clerks |
| 1 | 1 | 2 | 39-1013.00 | First-Line Supervisors of Gambling Services Workers |
| 1 | 1 | 2 | 53-3032.00 | Heavy and Tractor-Trailer Truck Drivers
|
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Train workers in proper operational procedures and functions and explain company policies.
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Recommend and implement measures to improve worker motivation, work methods, or customer services.
- Recruit and hire staff members.
- Requisition necessary supplies, equipment, or services.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Train workers in proper operational procedures and functions and explain company policies.
- Enforce safety rules and regulations.
- Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials.
- Resolve worker problems or collaborate with employees to assist in problem resolution.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Plan work assignments and equipment allocations to meet transportation, operations or production goals.
- Examine, measure, or weigh cargo or materials to determine specific handling requirements.
- Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
- Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
- Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Maintain or verify records of time, materials, expenditures, or crew activities.
- Requisition needed personnel, supplies, equipment, parts, or repair services.
- Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.
- Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.
- Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.
- Monitor field work to ensure proper performance and use of materials.
- Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.
- Perform or schedule repairs or preventive maintenance of vehicles or other equipment.
- Compute or estimate cash, payroll, transportation, personnel, or storage requirements.
- Assist workers in tasks, such as loading vehicles.
- Plan and establish schedules.
- Enforce safety rules and regulations.
- Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Instruct parties about timing of court appearances.
- Coordinate or maintain office tracking systems for correspondence or follow-up actions.
- Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
- Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
- Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
- Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
- Verify the authenticity of documents, such as foreign identification or immigration documents.
- Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Issue public notification of all official activities or meetings.
- Record and maintain all vital and fiscal records and accounts.
- Record case dispositions, court orders, or arrangements made for payment of court fees.
- Prepare meeting agendas or packets of related information.
- Examine legal documents submitted to courts for adherence to laws or court procedures.
- Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
- Code information on license applications for entry into computers.
- Prepare documents recording the outcomes of court proceedings.
- Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
- Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
- Perform record checks on past or current licensees, as required by investigations.
- Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
- Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
- Train other workers or coordinate their work, as necessary.
- Research information in the municipal archives upon request of public officials or private citizens.
- Perform contract administration duties, assisting with bid openings or the awarding of contracts.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Prepare dockets or calendars of cases to be called.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Instruct parties about timing of court appearances.
- Coordinate or maintain office tracking systems for correspondence or follow-up actions.
- Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
- Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
- Oversee recycling pick-up or drop-off programs to ensure compliance with community ordinances.
- Supervise recycling technicians, community service workers, or other recycling operations employees or volunteers.
- Make presentations to educate the public on how to recycle or on the environmental advantages of recycling.
- Assign truck drivers or recycling technicians to routes.
- Coordinate shipments of recycling materials with shipping brokers or processing companies.
- Maintain logs of recycling materials received or shipped to processing companies.
- Review customer requests for service to determine service needs and deploy appropriate resources to provide service.
- Provide training to recycling technicians or community service workers on topics such as safety, solid waste processing, or general recycling operations.
- Identify or investigate new opportunities for materials to be collected and recycled.
- Create or manage recycling operations budgets.
- Prepare bills of lading, statements of shipping records, or customer receipts related to recycling or hazardous material services.
- Inspect physical condition of recycling or hazardous waste facility for compliance with safety, quality, and service standards.
- Negotiate contracts with waste management or other firms.
- Operate recycling processing equipment, such as sorters, balers, crushers, and granulators to sort and process materials.
- Operate fork lifts, skid loaders, or trucks to move or store recyclable materials.
- Schedule movement of recycling materials into and out of storage areas.
- Oversee campaigns to promote recycling or waste reduction programs in communities or private companies.
- Coordinate recycling collection schedules to optimize service and efficiency.
- Develop community or corporate recycling plans and goals to minimize waste and conform to resource constraints.
- Prepare grant applications to fund recycling programs or program enhancements.
- Investigate violations of solid waste or recycling ordinances.
- Implement grant-funded projects, monitoring and reporting progress in accordance with sponsoring agency requirements.
- Design community solid and hazardous waste management programs.
- Oversee recycling pick-up or drop-off programs to ensure compliance with community ordinances.
- Supervise recycling technicians, community service workers, or other recycling operations employees or volunteers.
- Make presentations to educate the public on how to recycle or on the environmental advantages of recycling.
- Assign truck drivers or recycling technicians to routes.
- Coordinate shipments of recycling materials with shipping brokers or processing companies.
- Provide information about facilities, entertainment options, and rules and regulations.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
- Sell tickets and collect fees from customers.
- Keep informed of shut-down and emergency evacuation procedures.
- Direct patrons to rides, seats, or attractions.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Tend amusement booths in parks, carnivals, or stadiums, performing duties, such as conducting games, photographing patrons, or awarding prizes.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities, such as skating, hockey, or curling.
- Provide information about facilities, entertainment options, and rules and regulations.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Confer with management to discuss and resolve participant complaints.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Take residents on community outings.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Advise ships' masters on harbor rules and customs procedures.
- Direct or coordinate crew members or workers performing activities such as loading or unloading cargo, steering vessels, operating engines, or operating, maintaining, or repairing ship equipment.
- Prevent ships under navigational control from engaging in unsafe operations.
- Serve as a vessel's docking master upon arrival at a port or at a berth.
- Supervise crews in cleaning or maintaining decks, superstructures, or bridges.
- Assign watches or living quarters to crew members.
- Direct courses and speeds of ships, based on specialized knowledge of local winds, weather, water depths, tides, currents, and hazards.
- Consult maps, charts, weather reports, or navigation equipment to determine and direct ship movements.
- Steer and operate vessels, using radios, depth finders, radars, lights, buoys, or lighthouses.
- Operate ship-to-shore radios to exchange information needed for ship operations.
- Dock or undock vessels, sometimes maneuvering through narrow spaces, such as locks.
- Stand watches on vessels during specified periods while vessels are under way.
- Inspect vessels to ensure efficient and safe operation of vessels and equipment and conformance to regulations.
- Read gauges to verify sufficient levels of hydraulic fluid, air pressure, or oxygen.
- Report to appropriate authorities any violations of federal or state pilotage laws.
- Provide assistance in maritime rescue operations.
- Signal passing vessels, using whistles, flashing lights, flags, or radios.
- Measure depths of water, using depth-measuring equipment.
- Signal crew members or deckhands to rig tow lines, open or close gates or ramps, or pull guard chains across entries.
- Maintain boats or equipment on board, such as engines, winches, navigational systems, fire extinguishers, or life preservers.
- Maintain records of daily activities, personnel reports, ship positions and movements, ports of call, weather and sea conditions, pollution control efforts, or cargo or passenger status.
- Observe loading or unloading of cargo or equipment to ensure that handling and storage are performed according to specifications.
- Calculate sightings of land, using electronic sounding devices and following contour lines on charts.
- Learn to operate new technology systems and procedures through instruction, simulators, or models.
- Arrange for ships to be fueled, restocked with supplies, or repaired.
- Purchase supplies or equipment.
- Tow and maneuver barges or signal tugboats to tow barges to destinations.
- Perform various marine duties, such as checking for oil spills or other pollutants around ports or harbors or patrolling beaches.
- Interview and hire crew members.
- Conduct safety drills such as man overboard or fire drills.
- Advise ships' masters on harbor rules and customs procedures.
- Direct or coordinate crew members or workers performing activities such as loading or unloading cargo, steering vessels, operating engines, or operating, maintaining, or repairing ship equipment.
- Prevent ships under navigational control from engaging in unsafe operations.
- Serve as a vessel's docking master upon arrival at a port or at a berth.
- Supervise crews in cleaning or maintaining decks, superstructures, or bridges.
- Assign watches or living quarters to crew members.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Interpret and communicate work procedures and company policies to staff.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Compute figures such as balances, totals, or commissions.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Develop or update procedures, policies, or standards.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Develop work schedules according to budgets and workloads.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
- Keep informed of provisions of labor-management agreements and their effects on departmental operations.
- Discuss work problems or grievances with union representatives.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Arrange for necessary maintenance or repair work.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Interpret and communicate work procedures and company policies to staff.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Inform workers about interests or special needs of specific groups.
- Train workers in proper operational procedures and functions and explain company policies.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Furnish customers with information on events or activities.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Provide staff with assistance in performing difficult or complicated duties.
- Recruit and hire staff members.
- Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
- Resolve customer complaints regarding worker performance or services rendered.
- Take disciplinary action to address performance problems.
- Inform workers about interests or special needs of specific groups.
- Train workers in proper operational procedures and functions and explain company policies.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
- Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
- Provide detailed port information to importers or exporters.
- Provide shipment status notification to exporters, consignees, or insurers.
- Reserve necessary space on ships, aircraft, trains, or trucks.
- Calculate weight, volume, or cost of goods to be moved.
- Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
- Verify proper packaging and labeling of exported goods.
- Prepare invoices or cost quotations for freight transportation.
- Select shipment routes, based on nature of goods shipped, transit times, or security needs.
- Keep records of goods dispatched or received.
- Consolidate loads with a common destination to reduce costs to individual shippers.
- Monitor or record locations of goods in transit.
- Negotiate shipping rates with freight carriers.
- Arrange delivery or storage of goods at destinations.
- Verify adherence of documentation to customs, insurance, or regulatory requirements.
- Determine efficient and cost-effective methods of moving goods from one location to another.
- Pay or arrange for payment of freight or insurance fees or other charges.
- Make arrangements with customs brokers to facilitate the passage of goods through customs.
- Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
- Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
- Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
- Obtain or arrange cargo insurance.
- Complete customs paperwork.
- Arrange for applicable duties, taxes, or paperwork for customs clearance.
- Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.
- Assist clients in obtaining insurance reimbursements.
- Analyze shipping routes to determine how to minimize environmental impact.
- Arrange for transport, using a variety of modes, such as rail, short sea shipping, air, or roadways, to minimize carbon emissions or other environmental impacts.
- Consider environmental sustainability factors when determining merchandise packing methods.
- Recommend shipping solutions to minimize cost or environmental impacts.
- Review the environmental records of freight carriers to inform shipping decisions.
- Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
- Provide detailed port information to importers or exporters.
- Provide shipment status notification to exporters, consignees, or insurers.
- Reserve necessary space on ships, aircraft, trains, or trucks.
- Direct workers engaged in placing blocks or outriggers to prevent capsizing of machines when lifting heavy loads.
- Direct ground workers engaged in activities such as moving stakes or markers, or changing positions of towers.
- Move levers, depress foot pedals, and turn dials to operate power machinery, such as power shovels, stripping shovels, scraper loaders, or backhoes.
- Set up or inspect equipment prior to operation.
- Become familiar with digging plans, machine capabilities and limitations, and efficient and safe digging procedures in a given application.
- Observe hand signals, grade stakes, or other markings when operating machines so that work can be performed to specifications.
- Operate machinery to perform activities such as backfilling excavations, vibrating or breaking rock or concrete, or making winter roads.
- Receive written or oral instructions regarding material movement or excavation.
- Move materials over short distances, such as around a construction site, factory, or warehouse.
- Create or maintain inclines or ramps.
- Lubricate, adjust, or repair machinery and replace parts, such as gears, bearings, or bucket teeth.
- Handle slides, mud, or pit cleanings or maintenance.
- Measure and verify levels of rock or gravel, bases, or other excavated material.
- Adjust dig face angles for varying overburden depths and set lengths.
- Drive machines to work sites.
- Perform manual labor to prepare or finish sites, such as shoveling materials by hand.
- Direct workers engaged in placing blocks or outriggers to prevent capsizing of machines when lifting heavy loads.
- Direct ground workers engaged in activities such as moving stakes or markers, or changing positions of towers.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Answer applicants' questions about benefits and claim procedures.
- Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
- Keep records of assigned cases, and prepare required reports.
- Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Check with employers or other references to verify answers and obtain further information.
- Provide social workers with pertinent information gathered during applicant interviews.
- Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
- Schedule benefits claimants for adjudication interviews to address questions of eligibility.
- Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
- Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
- Investigate claimants for the possibility of fraud or abuse.
- Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
- Monitor the payments of benefits throughout the duration of a claim.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Answer applicants' questions about benefits and claim procedures.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Train workers in company procedures or policy.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Interview and hire associates to fill staff vacancies.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Resolve customer complaints regarding worker performance or services rendered.
- Store and retrieve equipment, such as vehicles, radios, and ride components.
- Talk to coworkers using electronic devices, such as computers and radios.
- Talk to customers to convey information about events or activities.
- Write and present strategies for recreational facility programming using customer or employee data.
- Write budgets to plan recreational activities or programs.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Train workers in company procedures or policy.
- Train workers in proper operational procedures and functions and explain company policies.
- Inform workers about interests or special needs of specific groups.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Resolve customer complaints regarding worker performance or services rendered.
- Recruit and hire staff members.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Take disciplinary action to address performance problems.
- Apply customer feedback to service improvement efforts.
- Requisition necessary supplies, equipment, or services.
- Participate in continuing education to stay abreast of industry trends and developments.
- Direct marketing, advertising, or other customer recruitment efforts.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Inform management about problems, such as employee disputes.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Train workers in proper operational procedures and functions and explain company policies.
- Inform workers about interests or special needs of specific groups.
- Explain company personnel policies, benefits, and procedures to employees or job applicants.
- Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
- Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
- Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
- Provide assistance in administering employee benefit programs and worker's compensation plans.
- Prepare and set up for new employee orientations.
- Gather personnel records from other departments or employees.
- Examine employee files to answer inquiries and provide information for personnel actions.
- Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.
- Compile and prepare reports and documents pertaining to personnel activities.
- Interview job applicants to obtain and verify information used to screen and evaluate them.
- Process and review employment applications to evaluate qualifications or eligibility of applicants.
- Inform job applicants of their acceptance or rejection of employment.
- Select applicants meeting specified job requirements and refer them to hiring personnel.
- Arrange for advertising or posting of job vacancies and notify eligible workers of position availability.
- Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
- Administer and score applicant and employee aptitude, personality, and interest assessment instruments.
- Prepare badges, passes, and identification cards, and perform other security-related duties.
- Arrange for in-house and external training activities.
- Explain company personnel policies, benefits, and procedures to employees or job applicants.
- Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Solicit tour patronage and sell souvenirs.
- Speak foreign languages to communicate with foreign visitors.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Advise crews in techniques of stowing dangerous and heavy cargo.
- Direct crews to reload freight or to insert additional bracing or packing as necessary.
- Prepare and submit reports after completion of freight shipments.
- Inspect shipments to ensure that freight is securely braced and blocked.
- Record details about freight conditions, handling of freight, and any problems encountered.
- Observe loading of freight to ensure that crews comply with procedures.
- Recommend remedial procedures to correct any violations found during inspections.
- Inspect loaded cargo, cargo lashed to decks or in storage facilities, and cargo handling devices to determine compliance with health and safety regulations and need for maintenance.
- Notify workers of any special treatment required for shipments.
- Check temperatures and humidities of shipping and storage areas to ensure that they are at appropriate levels to protect cargo.
- Determine cargo transportation capabilities by reading documents that set forth cargo loading and securing procedures, capacities, and stability factors.
- Read draft markings to determine depths of vessels in water.
- Issue certificates of compliance for vessels without violations.
- Write certificates of admeasurement that list details such as designs, lengths, depths, and breadths of vessels, and methods of propulsion.
- Post warning signs on vehicles containing explosives or flammable or radioactive materials.
- Measure heights and widths of loads to ensure they will pass over bridges or through tunnels on scheduled routes.
- Time rolls of ships, using stopwatches.
- Determine types of licenses and safety equipment required, and compute applicable fees such as tolls and wharfage fees.
- Calculate gross and net tonnage, hold capacities, volumes of stored fuel and water, cargo weights, and vessel stability factors, using mathematical formulas.
- Measure vessels' holds and depths of fuel and water in tanks, using sounding lines and tape measures.
- Visually inspect cargo for damage upon arrival or discharge.
- Advise crews in techniques of stowing dangerous and heavy cargo.
- Direct crews to reload freight or to insert additional bracing or packing as necessary.
- Issue directions for loading, unloading, and seating in boats.
- Organize and direct the activities of crew members.
- Oversee operation of vessels used for carrying passengers, motor vehicles, or goods across rivers, harbors, lakes, and coastal waters.
- Operate engine throttles and steering mechanisms to guide boats on desired courses.
- Direct safety operations in emergency situations.
- Secure boats to docks with mooring lines, and cast off lines to enable departure.
- Maintain desired courses, using compasses or electronic navigational aids.
- Follow safety procedures to ensure the protection of passengers, cargo, and vessels.
- Maintain equipment such as range markers, fire extinguishers, boat fenders, lines, pumps, and fittings.
- Report any observed navigational hazards to authorities.
- Service motors by performing tasks such as changing oil and lubricating parts.
- Arrange repairs, fuel, and supplies for vessels.
- Clean boats and repair hulls and superstructures, using hand tools, paint, and brushes.
- Tow, push, or guide other boats, barges, logs, or rafts.
- Take depth soundings in turning basins.
- Perform general labor duties such as repairing booms.
- Position booms around docked ships.
- Issue directions for loading, unloading, and seating in boats.
- Organize and direct the activities of crew members.
- Oversee operation of vessels used for carrying passengers, motor vehicles, or goods across rivers, harbors, lakes, and coastal waters.
- Interpret administrative and operating policies and procedures for employees.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Manage and maintain executives' schedules.
- Make travel arrangements for executives.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Provide clerical support to other departments.
- Attend meetings to record minutes.
- Process payroll information.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Compile, transcribe, and distribute minutes of meetings.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Interpret administrative and operating policies and procedures for employees.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures.
- Coordinate recall or market withdrawal activities as necessary.
- Direct the collection and preparation of laboratory samples as requested by regulatory agencies.
- Coordinate efforts associated with the preparation of regulatory documents or submissions.
- Communicate with regulatory agencies regarding pre-submission strategies, potential regulatory pathways, compliance test requirements, or clarification and follow-up of submissions under review.
- Prepare or direct the preparation of additional information or responses as requested by regulatory agencies.
- Coordinate, prepare, or review regulatory submissions for domestic or international projects.
- Prepare or maintain technical files as necessary to obtain and sustain product approval.
- Determine the types of regulatory submissions or internal documentation that are required in situations such as proposed device changes or labeling changes.
- Advise project teams on subjects such as premarket regulatory requirements, export and labeling requirements, or clinical study compliance issues.
- Review adverse drug reactions and file all related reports in accordance with regulatory agency guidelines.
- Review product promotional materials, labeling, batch records, specification sheets, or test methods for compliance with applicable regulations and policies.
- Identify relevant guidance documents, international standards, or consensus standards.
- Provide technical review of data or reports to be incorporated into regulatory submissions to assure scientific rigor, accuracy, and clarity of presentation.
- Review clinical protocols to ensure collection of data needed for regulatory submissions.
- Provide pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.
- Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents.
- Recommend changes to company procedures in response to changes in regulations or standards.
- Participate in internal or external audits.
- Compile and maintain regulatory documentation databases or systems.
- Write or update standard operating procedures, work instructions, or policies.
- Obtain and distribute updated information regarding domestic or international laws, guidelines, or standards.
- Develop or track quality metrics.
- Develop or conduct employee regulatory training.
- Recommend adjudication of product complaints.
- Determine requirements applying to treatment, storage, shipment, or disposal of potentially hazardous production-related waste.
- Prepare responses to customer requests for information, such as product data, written regulatory affairs statements, surveys, or questionnaires.
- Specialize in regulatory issues related to agriculture, such as the cultivation of green biotechnology crops or the post-market regulation of genetically altered crops.
- Determine regulations or procedures related to the management, collection, reuse, recovery, or recycling of packaging waste.
- Determine the legal implications of the production, supply, or use of ozone-depleting substances or equipment containing such substances.
- Obtain clearances for the use of recycled plastics in product packaging.
- Monitor national or international legislation on ozone-depleting substances or global warming.
- Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures.
- Coordinate recall or market withdrawal activities as necessary.
- Direct the collection and preparation of laboratory samples as requested by regulatory agencies.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Interview patients or their representatives to identify problems relating to care.
- Refer patients to appropriate health care services or resources.
- Maintain knowledge of community services and resources available to patients.
- Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
- Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
- Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
- Analyze patients' abilities to pay to determine charges on a sliding scale.
- Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
- Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.
- Teach patients to use home health care equipment.
- Explain policies, procedures, or services to patients using medical or administrative knowledge.
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
- Send notices to taxpayers when accounts are delinquent.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Answer questions from taxpayers and assist them in completing tax forms.
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
- Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
- Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
- Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
- Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Process individual and corporate income tax returns, and sales and excise tax returns.
- Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
- Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
- Review selected tax returns to determine the nature and extent of audits to be performed on them.
- Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
- Participate in informal appeals hearings on contested cases from other agents.
- Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
- Enter tax return information into computers for processing.
- Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
- Install systems of recording costs or other financial and budgetary data or provide advice on such systems, based on examination of current financial records.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
- Answer inquiries regarding shipping or mailing policies.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
- Inspect mail machine output for defects and determine how to eliminate causes of any defects.
- Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
- Release packages or letters to customers upon presentation of written notices or other identification.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Clear jams in sortation equipment.
- Mail merchandise samples or promotional literature in response to requests.
- Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Sell mail products, and accept payment for products and mailing charges.
- Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
- Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
- Stamp dates and times of receipt of incoming mail.
- Add ink, fill paste reservoirs, and change machine ribbons when necessary.
- Use equipment, such as forklifts and automated "trains," to move containers of mail.
- Fold letters or circulars and insert them in envelopes.
- Answer inquiries regarding shipping or mailing policies.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
- Determine the quantity and orientation of cargo, and compute an aircraft's center of gravity.
- Train new employees in areas such as safety procedures or equipment operation.
- Distribute cargo to maximize use of space.
- Calculate load weights for different aircraft compartments, using charts and computers.
- Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.
- Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
- Direct or assist workers placing shore anchors and cables, laying additional pipes from dredges to shore, and pumping water from pontoons.
- Move levers to position dredges for excavation, to engage hydraulic pumps, to raise and lower suction booms, and to control rotation of cutterheads.
- Start and stop engines to operate equipment.
- Start power winches that draw in or let out cables to change positions of dredges, or pull in and let out cables manually.
- Pump water to clear machinery pipelines.
- Lower anchor poles to verify depths of excavations, using winches, or scan depth gauges to determine depths of excavations.
- Direct or assist workers placing shore anchors and cables, laying additional pipes from dredges to shore, and pumping water from pontoons.
- Write to field representatives, medical personnel, or others to obtain further information, quote rates, or explain company underwriting policies.
- Examine documents to determine degree of risk from factors such as applicant health, financial standing and value, and condition of property.
- Decline excessive risks.
- Evaluate possibility of losses due to catastrophe or excessive insurance.
- Review company records to determine amount of insurance in force on single risk or group of closely related risks.
- Decrease value of policy when risk is substandard and specify applicable endorsements or apply rating to ensure safe, profitable distribution of risks, using reference materials.
- Authorize reinsurance of policy when risk is high.
- Write to field representatives, medical personnel, or others to obtain further information, quote rates, or explain company underwriting policies.
- Direct helpers engaged in placing blocking or outrigging under cranes.
- Determine load weights and check them against lifting capacities to prevent overload.
- Move levers, depress foot pedals, or turn dials to operate cranes, cherry pickers, electromagnets, or other moving equipment for lifting, moving, or placing loads.
- Inspect and adjust crane mechanisms or lifting accessories to prevent malfunctions or damage.
- Inspect cables or grappling devices for wear and install or replace cables, as needed.
- Clean, lubricate, and maintain mechanisms such as cables, pulleys, or grappling devices, making repairs, as necessary.
- Load or unload bundles from trucks, or move containers to storage bins, using moving equipment.
- Review daily work or delivery schedules to determine orders, sequences of deliveries, or special loading instructions.
- Inspect bundle packaging for conformance to regulations or customer requirements, and remove and batch packaging tickets.
- Direct truck drivers backing vehicles into loading bays and cover, uncover, or secure loads for delivery.
- Weigh bundles, using floor scales, and record weights for company records.
- Direct helpers engaged in placing blocking or outrigging under cranes.
- Explain federal and state tax laws to individuals and companies.
- Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
- Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
- Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
- Review financial records, such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
- Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
- Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
- Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
- Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.
- Answer questions and provide future tax planning to clients.
- Calculate form preparation fees according to return complexity and processing time required.
- Schedule appointments with clients.
- Explain federal and state tax laws to individuals and companies.
- Explain economic impact of policies to the public.
- Study economic and statistical data in area of specialization, such as finance, labor, or agriculture.
- Conduct research on economic issues, and disseminate research findings through technical reports or scientific articles in journals.
- Compile, analyze, and report data to explain economic phenomena and forecast market trends, applying mathematical models and statistical techniques.
- Supervise research projects and students' study projects.
- Teach theories, principles, and methods of economics.
- Study the socioeconomic impacts of new public policies, such as proposed legislation, taxes, services, and regulations.
- Formulate recommendations, policies, or plans to solve economic problems or to interpret markets.
- Provide advice and consultation on economic relationships to businesses, public and private agencies, and other employers.
- Forecast production and consumption of renewable resources and supply, consumption, and depletion of non-renewable resources.
- Develop economic guidelines and standards, and prepare points of view used in forecasting trends and formulating economic policy.
- Testify at regulatory or legislative hearings concerning the estimated effects of changes in legislation or public policy, and present recommendations based on cost-benefit analyses.
- Provide litigation support, such as writing reports for expert testimony or testifying as an expert witness.
- Explain economic impact of policies to the public.
- Arrange for hauling of logs to appropriate mill sites.
- Evaluate log characteristics and determine grades, using established criteria.
- Record data about individual trees or load volumes into tally books or hand-held collection terminals.
- Measure felled logs or loads of pulpwood to calculate volume, weight, dimensions, and marketable value, using measuring devices and conversion tables.
- Paint identification marks of specified colors on logs to identify grades or species, using spray cans, or call out grades to log markers.
- Jab logs with metal ends of scale sticks, and inspect logs to ascertain characteristics or defects such as water damage, splits, knots, broken ends, rotten areas, twists, and curves.
- Identify logs of substandard or special grade so that they can be returned to shippers, regraded, recut, or transferred for other processing.
- Weigh log trucks before and after unloading, and record load weights and supplier identities.
- Measure log lengths and mark boles for bucking into logs, according to specifications.
- Communicate with coworkers by signals to direct log movement.
- Drive to sawmills, wharfs, or skids to inspect logs or pulpwood.
- Saw felled trees into lengths.
- Tend conveyor chains that move logs to and from scaling stations.
- Arrange for hauling of logs to appropriate mill sites.
- Explain and demonstrate safety procedures and safety equipment use.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Perform equipment safety checks prior to departure.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
- Adjust window shades or seat cushions at the request of passengers.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Explain and demonstrate safety procedures and safety equipment use.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Perform foreign currency transactions and sell traveler's checks.
- Duplicate records for distribution to branch offices.
- Perform teller duties as required.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Tag garbage or recycling containers to inform customers of problems, such as excess garbage or inclusion of items that are not permitted.
- Inspect trucks prior to beginning routes to ensure safe operating condition.
- Drive trucks, following established routes, through residential streets or alleys or through business or industrial areas.
- Refuel trucks or add other fluids, such as oil or brake fluid.
- Dump refuse or recyclable materials at disposal sites.
- Fill out defective equipment reports.
- Operate automated or semi-automated hoisting devices that raise refuse bins and dump contents into openings in truck bodies.
- Dismount garbage trucks to collect garbage and remount trucks to ride to the next collection point.
- Operate equipment that compresses collected refuse.
- Communicate with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns, or other maintenance problems.
- Check road or weather conditions to determine how routes will be affected.
- Clean trucks or compactor bodies after routes have been completed.
- Sort items set out for recycling and throw materials into designated truck compartments.
- Make special pickups of recyclable materials, such as food scraps, used oil, discarded computers, or other electronic items.
- Organize schedules for refuse collection.
- Provide quotes for refuse collection contracts.
- Tag garbage or recycling containers to inform customers of problems, such as excess garbage or inclusion of items that are not permitted.
- Supervise oil pumpers and other workers engaged in producing oil from wells.
- Monitor pumps and flow lines for gas and fluid leaks.
- Gauge oil and gas production.
- Start compressor engines and divert oil from storage tanks into compressor units and auxiliary equipment to recover natural gas from oil.
- Monitor control panels during pumping operations to ensure that materials are being pumped at the correct pressure, density, rate, and concentration.
- Operate engines and pumps to shut off wells according to production schedules, and to switch flow of oil into storage tanks.
- Repair gas and oil meters and gauges.
- Perform routine maintenance on vehicles and equipment.
- Open valves to return compressed gas to bottoms of specified wells to repressurize them and force oil to surface.
- Change water filters.
- Prepare trucks and equipment necessary for the type of pumping service required.
- Attach pumps and hoses to wellheads.
- Mix acids, chemicals, or dry cement as required for a specific job.
- Unload and assemble pipes and pumping equipment, using hand tools.
- Drive trucks to transport high-pressure pumping equipment, and chemicals, fluids, or gases to be pumped into wells.
- Control pumping and blending equipment to acidize, cement, or fracture gas or oil wells and permeable rock formations.
- Supervise oil pumpers and other workers engaged in producing oil from wells.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Provide customers with information about casino operations.
- Maintain confidentiality of customers' transactions.
- Follow all gaming regulations.
- Maintain cage security.
- Cash checks and process credit card advances for patrons.
- Supply currency, coins, chips, or gaming checks to other departments as needed.
- Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
- Count funds and reconcile daily summaries of transactions to balance books.
- Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
- Determine cash requirements for windows and order all necessary currency, coins, or chips.
- Perform removal and rotation of cash, coin, or chip inventories as necessary.
- Provide assistance in the training and orientation of new cashiers.
- Prepare bank deposits, balancing assigned funds as necessary.
- Prepare reports, including assignment of company funds or recording of department revenues.
- Record casino exchange transactions, using cash registers.
- Establish new computer accounts.
- Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
- Provide customers with information about casino operations.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Supervise or train other staff members.
- Prepare reports to provide answers in response to specific problems.
- Meet with supervisor daily to submit completed assignments and discuss progress.
- Locate and list addresses and households.
- Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
- Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
- Recruit participants for focus groups.
- Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
- Explain hunting and fishing laws to groups to ensure compliance.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Attend to special needs of tour participants.
- Sell travel packages.
- Evaluate services received on the tour, and report findings to tour organizers.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
- Lead individuals or groups to tour site locations and describe points of interest.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Explain hunting and fishing laws to groups to ensure compliance.
- Interpret civil rights laws and equal opportunity regulations for individuals or employers.
- Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.
- Prepare reports related to investigations of equal opportunity complaints.
- Interview persons involved in equal opportunity complaints to verify case information.
- Study equal opportunity complaints to clarify issues.
- Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.
- Develop guidelines for nondiscriminatory employment practices.
- Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.
- Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.
- Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.
- Conduct surveys and evaluate findings to determine if systematic discrimination exists.
- Prepare reports of selection, survey, or other statistics and recommendations for corrective action.
- Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.
- Act as liaisons between minority placement agencies and employers or between job search committees and other equal opportunity administrators.
- Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.
- Review company contracts to determine actions required to meet governmental equal opportunity provisions.
- Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.
- Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.
- Participate in the recruitment of employees through job fairs, career days, or advertising plans.
- Interpret civil rights laws and equal opportunity regulations for individuals or employers.
- Present clear and concise explanations of governing rules and regulations.
- Maintain files and control records to show correspondence activities.
- Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.
- Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.
- Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.
- Compile data from records to prepare periodic reports.
- Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.
- Route correspondence to other departments for reply.
- Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations.
- Ensure that money collected is properly recorded and secured.
- Process orders for goods requested in correspondence.
- Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.
- Compute costs of records furnished to requesters, and write letters to obtain payment.
- Compile data pertinent to manufacture of special products for customers.
- Type acknowledgment letters to persons sending correspondence.
- Complete form letters in response to requests or problems identified by correspondence.
- Confer with company personnel regarding feasibility of complying with writers' requests.
- Prepare records for shipment by certified mail.
- Submit completed documents to typists for typing in final form, and instruct typists in matters, such as format, addresses, addressees, and the necessary number of copies.
- Obtain written authorization to access required medical information.
- Present clear and concise explanations of governing rules and regulations.
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Develop and implement behavioral management and care plans for clients.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Submit reports and review reports or problems with superior.
- Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
- Meet with youth groups to acquaint them with consequences of delinquent acts.
- Assist in locating housing for displaced individuals.
- Consult with supervisor concerning programs for individual families.
- Demonstrate use and care of equipment for tenant use.
- Assist in planning food budgets, using charts or sample budgets.
- Assist clients with preparation of forms, such as tax or rent forms.
- Observe clients' food selections and recommend alternate economical and nutritional food choices.
- Observe and discuss meal preparation and suggest alternate methods of food preparation.
- Transport and accompany clients to shopping areas or to appointments, using automobile.
- Inform tenants of facilities, such as laundries or playgrounds.
- Oversee day-to-day group activities of residents in institution.
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
- Explain company policies and procedures to staff using oral or written communication.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Assign security personnel to posts or patrols.
- Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- Develop and document security procedures, policies, or standards.
- Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Log items distributed to persons, such as keys and key cards.
- Monitor and authorize entry of employees, visitors, or other persons.
- Monitor closed-circuit television cameras.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Order materials or supplies, such as keys, uniforms, and badges.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Recruit, interview, and hire security personnel.
- Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- Secure entrances and exits by locking doors and gates.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Write and present department budgets to upper management or other stakeholders.
- Write reports documenting observations made while on patrol.
- Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- Explain company policies and procedures to staff using oral or written communication.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Obtain signatures from recipients of registered or special delivery mail.
- Transport mail from one work station to another.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Keep money drawers in order, and record and balance daily transactions.
- Register, certify, and insure letters and parcels.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Receive letters and parcels, and place mail into bags.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Rent post office boxes to customers.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Set postage meters, and calibrate them to ensure correct operation.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Cash money orders.
- Order retail items and other supplies for office use.
- Post announcements or government information on public bulletin boards.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
- Prepare and maintain case folder for each assigned inmate or offender.
- Gather information about offenders' backgrounds by talking to offenders, their families and friends, and other people who have relevant information.
- Interview probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans.
- Discuss with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in their criminal behavior.
- Supervise people on community-based sentences, such as electronically monitored home detention, and provide field supervision of probationers by conducting curfew checks or visits to home, work, or school.
- Investigate alleged parole violations, using interviews, surveillance, and search and seizure.
- Recommend remedial action or initiate court action in response to noncompliance with terms of probation or parole.
- Arrange for medical, mental health, or substance abuse treatment services according to individual needs or court orders.
- Develop liaisons and networks with other parole officers, community agencies, correctional institutions, psychiatric facilities, and aftercare agencies to plan for helping offenders with life adjustments.
- Administer drug and alcohol tests, including random drug screens of offenders, to verify compliance with substance abuse treatment programs.
- Participate in decisions about whether cases should go before courts and which court should hear them.
- Write reports describing offenders' progress.
- Conduct prehearing and presentencing investigations and testify in court regarding offenders' backgrounds and recommended sentences and sentencing conditions.
- Arrange for postrelease services, such as employment, housing, counseling, education, and social activities.
- Provide offenders or inmates with assistance in matters concerning detainers, sentences in other jurisdictions, writs, and applications for social assistance.
- Develop and prepare packets containing information about social service agencies, assistance organizations, and programs that might be useful for inmates or offenders.
- Develop rehabilitation programs for assigned offenders or inmates, establishing rules of conduct, goals, and objectives.
- Recommend appropriate penitentiary for initial placement of an offender.
- Assess the suitability of penitentiary inmates for release under parole and statutory release programs and submit recommendations to parole boards.
- Identify and approve work placements for offenders with community service sentences.
- Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Feed and water animals according to schedules and feeding instructions.
- Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Exercise animals to maintain their physical and mental health.
- Collect and record animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Answer telephones and schedule appointments.
- Advise pet owners on how to care for their pets' health.
- Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
- Discuss with clients their pets' grooming needs.
- Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
- Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
- Anesthetize and inoculate animals, according to instructions.
- Install, maintain, and repair animal care facility equipment, such as infrared lights, feeding devices, and cages.
- Train animals to perform certain tasks.
- Order, unload, and store feed and supplies.
- Sell pet food and supplies.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
- Offer alternatives during classes to accommodate different levels of fitness.
- Teach proper breathing techniques used during physical exertion.
- Monitor participants' progress and adapt programs as needed.
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
- Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Maintain equipment inventories, and select, store, or issue equipment as needed.
- Maintain fitness equipment.
- Plan physical education programs to promote development of participants' physical attributes and social skills.
- Conduct therapeutic, recreational, or athletic activities.
- Organize, lead, and referee indoor and outdoor games, such as volleyball, baseball, and basketball.
- Teach individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities.
- Promote health clubs through membership sales, and record member information.
- Advise clients about proper clothing and shoes.
- Advise participants in use of heat or ultraviolet treatments and hot baths.
- Massage body parts to relieve soreness, strains, and bruises.
- Organize and conduct competitions and tournaments.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Answer customers' questions about postal services and regulations.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Register, certify, and insure parcels and letters.
- Enter change of address orders into computers that process forwarding address stickers.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Sell stamps and money orders.
- Complete forms that notify publishers of address changes.
- Meet schedules for the collection and return of mail.
- Answer customers' questions about postal services and regulations.
- Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
- Calculate clients' available monthly income to meet debt obligations.
- Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
- Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
- Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
- Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
- Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
- Interview clients by telephone or in person to gather financial information.
- Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
- Prepare written documents to establish contracts with or communicate financial recommendations to clients.
- Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
- Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans.
- Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
- Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
- Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
- Review changes to financial, family, or employment situations to determine whether changes to existing debt management plans, spending plans, or budgets are needed.
- Recommend educational materials or resources to clients on matters, such as financial planning, budgeting, or credit.
- Refer clients to social service or community resources for needs beyond those of credit or debt counseling.
- Explain loan information to clients, such as available loan types, eligibility requirements, or loan restrictions.
- Teach courses or seminars on topics, such as budgeting, management of personal finances, or financial literacy.
- Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.
- Disburse funds from client accounts to creditors.
- Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve client or creditor problems.
- Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Procure beverages, food, and other items as requested.
- Collect soiled linen or clothing for laundering.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Transmit and explain work orders to laborers.
- Maintain a safe working environment by monitoring safety procedures and equipment.
- Review work throughout the work process and at completion to ensure that it has been performed properly.
- Inform designated employees or departments of items loaded or problems encountered.
- Examine freight to determine loading sequences.
- Collaborate with workers and managers to solve work-related problems.
- Check specifications of materials loaded or unloaded against information contained in work orders.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Inspect equipment for wear and for conformance to specifications.
- Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
- Conduct staff meetings to relay general information or to address specific topics, such as safety.
- Evaluate employee performance and prepare performance appraisals.
- Assess training needs of staff and arrange for or provide appropriate instruction.
- Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
- Inspect job sites to determine the extent of maintenance or repairs needed.
- Inventory supplies and requisition or purchase additional items, as necessary.
- Counsel employees in work-related activities, personal growth, or career development.
- Schedule times of shipment and modes of transportation for materials.
- Quote prices to customers.
- Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs, and in developing unit policies and procedures.
- Perform the same work duties as those supervised, or perform more difficult or skilled tasks or assist in their performance.
- Transmit and explain work orders to laborers.
- Load smaller aircraft, handling passenger luggage and supervising refueling.
- Use instrumentation to guide flights when visibility is poor.
- Start engines, operate controls, and pilot airplanes to transport passengers, mail, or freight, adhering to flight plans, regulations, and procedures.
- Work as part of a flight team with other crew members, especially during takeoffs and landings.
- Respond to and report in-flight emergencies and malfunctions.
- Inspect aircraft for defects and malfunctions, according to pre-flight checklists.
- Contact control towers for takeoff clearances, arrival instructions, and other information, using radio equipment.
- Monitor engine operation, fuel consumption, and functioning of aircraft systems during flights.
- Monitor gauges, warning devices, and control panels to verify aircraft performance and to regulate engine speed.
- Steer aircraft along planned routes, using autopilot and flight management computers.
- Check passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications are met.
- Confer with flight dispatchers and weather forecasters to keep abreast of flight conditions.
- Order changes in fuel supplies, loads, routes, or schedules to ensure safety of flights.
- Brief crews about flight details, such as destinations, duties, and responsibilities.
- Choose routes, altitudes, and speeds that will provide the fastest, safest, and smoothest flights.
- Direct activities of aircraft crews during flights.
- Record in log books information, such as flight times, distances flown, and fuel consumption.
- Instruct other pilots and student pilots in aircraft operations and the principles of flight.
- Make announcements regarding flights, using public address systems.
- Coordinate flight activities with ground crews and air traffic control and inform crew members of flight and test procedures.
- Conduct in-flight tests and evaluations at specified altitudes and in all types of weather to determine the receptivity and other characteristics of equipment and systems.
- File instrument flight plans with air traffic control to ensure that flights are coordinated with other air traffic.
- Perform minor maintenance work, or arrange for major maintenance.
- Evaluate other pilots or pilot-license applicants for proficiency.
- Plan and formulate flight activities and test schedules and prepare flight evaluation reports.
- Test and evaluate the performance of new aircraft.
- Load smaller aircraft, handling passenger luggage and supervising refueling.
- Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected.
- Determine the nature of code violations and actions to be taken, and issue written notices of violation, participating in enforcement hearings, as necessary.
- Prepare, organize, and maintain inspection records.
- Investigate complaints and suspected violations regarding illegal dumping, pollution, pesticides, product quality, or labeling laws.
- Determine which sites and violation reports to investigate, and coordinate compliance and enforcement activities with other government agencies.
- Interview individuals to determine the nature of suspected violations and to obtain evidence of violations.
- Verify that hazardous chemicals are handled, stored, and disposed of in accordance with regulations.
- Learn and observe proper safety precautions, rules, regulations, and practices so that unsafe conditions can be recognized and proper safety protocols implemented.
- Monitor follow-up actions in cases where violations were found, and review compliance monitoring reports.
- Examine permits, licenses, applications, and records to ensure compliance with licensing requirements.
- Prepare written, oral, tabular, and graphic reports summarizing requirements and regulations, including enforcement and chain of custody documentation.
- Observe and record field conditions, gathering, interpreting, and reporting data such as flow meter readings and chemical levels.
- Determine sampling locations and methods, and collect water or wastewater samples for analysis, preserving samples with appropriate containers and preservation methods.
- Research and keep informed of pertinent information and developments in areas such as EPA laws and regulations.
- Participate in the development of spill prevention programs and hazardous waste rules and regulations, and recommend corrective actions for hazardous waste problems.
- Inspect waste pretreatment, treatment, and disposal facilities and systems for conformance to federal, state, or local regulations.
- Analyze and implement state, federal or local requirements as necessary to maintain approved pretreatment, pollution prevention, and storm water runoff programs.
- Evaluate label information for accuracy and conformance to regulatory requirements.
- Respond to questions and inquiries, such as those concerning service charges and capacity fees, or refer them to supervisors.
- Research and perform calculations related to landscape allowances, discharge volumes, production-based and alternative limits, and wastewater strength classifications, making recommendations and completing documentation.
- Perform laboratory tests on samples collected, such as analyzing the content of contaminated wastewater.
- Inform health professionals, property owners, and the public about harmful properties and related problems of water pollution and contaminated wastewater.
- Review and evaluate applications for registration of products containing dangerous materials, or for pollution control discharge permits.
- Conduct research on hazardous waste management projects to determine the magnitude of problems and treatment or disposal alternatives and costs.
- Maintain and repair materials, work sites, and equipment.
- Prepare data to calculate sewer service charges and capacity fees.
- Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Review employment applications and job orders to match applicants with job requirements.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Confer with management to develop or implement personnel policies or procedures.
- Contact job applicants to inform them of the status of their applications.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
- Analyze employment-related data and prepare required reports.
- Advise management on organizing, preparing, or implementing recruiting or retention programs.
- Develop or implement recruiting strategies to meet current or anticipated staffing needs.
- Administer employee benefit plans.
- Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
- Conduct reference or background checks on job applicants.
- Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Prepare insurance claim forms or related documents, and review them for completeness.
- Calculate amount of claim.
- Post or attach information to claim file.
- Transmit claims for payment or further investigation.
- Contact insured or other involved persons to obtain missing information.
- Review insurance policy to determine coverage.
- Process and record new insurance policies and claims.
- Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
- Correspond with insured or agent to obtain information or to inform them of account status or changes.
- Review and verify data, such as age, name, address, and principal sum and value of property, on insurance applications and policies.
- Compare information from application to criteria for policy reinstatement, and approve reinstatement when criteria are met.
- Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
- Transcribe data to worksheets, and enter data into computer for use in preparing documents and adjusting accounts.
- Notify insurance agent and accounting department of policy cancellation.
- Pay small claims.
- Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
- Collect initial premiums and issue receipts.
- Check computations of interest accrued, premiums due, and settlement surrender on loan values.
- Interview clients and take their calls to provide customer service and obtain information on claims.
- Obtain computer printout of policy cancellations, or retrieve cancellation cards from file.
- Compose business correspondence for supervisors, managers, and professionals.
- Apply insurance rating systems.
- Calculate premiums, refunds, commissions, adjustments, or new reserve requirements, using insurance rate standards.
- Enter insurance- and claims-related information into database systems.
- Modify, update, or process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
- Organize or work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
- Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
- Direct other workers to move stakes, place blocks, position anchors or cables, or move materials.
- Handle high voltage sources and hang electrical cables.
- Drive loaded shuttle cars to ramps and move controls to discharge loads into mine cars or onto conveyors.
- Pry off loose material from roofs and move it into the paths of machines, using crowbars.
- Move trailing electrical cables clear of obstructions, using rubber safety gloves.
- Control conveyors that run the entire length of shuttle cars to distribute loads as loading progresses.
- Observe hand signals, grade stakes, or other markings when operating machines.
- Examine roadway and clear obstructions from the path of travel.
- Drive machines into piles of material blasted from working faces.
- Operate levers to move conveyor booms or shovels so that mine contents such as coal, rock, and ore can be placed into cars or onto conveyors.
- Clean, fuel, service, and perform safety checks on all equipment, and repair and replace parts as necessary.
- Clean hoppers, and clean spillage from tracks, walks, driveways, and conveyor decking.
- Oil, lubricate, and adjust conveyors, crushers, and other equipment, using hand tools and lubricating equipment.
- Monitor loading processes to ensure that materials are loaded according to specifications.
- Measure, weigh, or verify levels of rock, gravel, or other excavated material to prevent equipment overloads.
- Replace hydraulic hoses, headlight bulbs, and gathering-arm teeth.
- Stop gathering arms when cars are full.
- Move mine cars into position for loading and unloading, using pinchbars inserted under car wheels to position cars under loading spouts.
- Advance machines to gather material and convey it into cars.
- Signal workers to move loaded cars.
- Guide and stop cars by switching, applying brakes, or placing scotches, or wooden wedges, between wheels and rails.
- Observe and record car numbers, carriers, customers, tonnages, and grades and conditions of material.
- Read written instructions or confer with supervisors about schedules and materials to be moved.
- Notify switching departments to deliver specific types of cars.
- Inspect boarding and locking of open-top box cars and wedging of side-drop and hopper cars to prevent loss of material in transit.
- Maintain records of materials moved.
- Push or ride cars down slopes, or hook cars to cables and control cable drum brakes, to ease cars down inclines.
- Open and close bottom doors of cars to dump contents.
- Direct other workers to move stakes, place blocks, position anchors or cables, or move materials.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
- Carry out special services for customers, such as ordering bank cards and checks.
- Sort and file deposit slips and checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Order a supply of cash to meet daily needs.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Count, verify, and post armored car deposits.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Compute financial fees, interest, and service charges.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Process and maintain records of customer loans.
- Prepare work schedules for staff.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Issue checks to bond owners in settlement of transactions.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Explain real and personal property taxes to property owners.
- Compute final estimation of property values, taking into account such factors as depreciation, replacement costs, value comparisons of similar properties, and income potential.
- Prepare written reports that estimate property values, outline methods by which the estimations were made, and meet appraisal standards.
- Inspect new construction and major improvements to existing structures to determine values.
- Collect and analyze relevant data to identify real estate market trends.
- Prepare and maintain current data on each parcel assessed, including maps of boundaries, inventories of land and structures, property characteristics, and any applicable exemptions.
- Explain assessed values to property owners and defend appealed assessments at public hearings.
- Identify the ownership of each piece of taxable property.
- Inspect properties, considering factors such as market value, location, and building or replacement costs to determine appraisal value.
- Complete and maintain assessment rolls that show the assessed values and status of all property in a municipality.
- Review information about transfers of property to ensure its accuracy, checking basic information on buyers, sellers, and sales prices and making corrections as necessary.
- Conduct regular reviews of property within jurisdictions to determine changes in property due to construction or demolition.
- Establish uniform and equitable systems for assessing all classes and kinds of property.
- Examine income records and operating costs of income properties.
- Evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values.
- Maintain familiarity with aspects of local real estate markets.
- Search public records for transactions such as sales, leases, and assessments.
- Check building codes and zoning bylaws to determine any effects on the properties being appraised.
- Verify legal descriptions of properties by comparing them to county records.
- Interview persons familiar with properties and immediate surroundings, such as contractors, home owners, and realtors, to obtain pertinent information.
- Photograph interiors and exteriors of properties to assist in estimating property value, substantiate findings, and complete appraisal reports.
- Obtain county land values and sales information about nearby properties to aid in establishment of property values.
- Examine the type and location of nearby services, such as shopping centers, schools, parks, and other neighborhood features, to evaluate their impact on property values.
- Estimate building replacement costs, using building valuation manuals and professional cost estimators.
- Draw land diagrams to be used in appraisal reports to support findings.
- Testify in court as to the value of a piece of real estate property.
- Calculate tax bills for properties by multiplying assessed values by jurisdiction tax rates.
- Approve applications for property tax exemptions or deductions.
- Analyze trends in sales prices, construction costs, and rents, to assess property values or determine the accuracy of assessments.
- Determine taxability of properties, using methods such as field inspection, structural measurement, calculation, sales analysis, market trend studies, and income and expense analysis.
- Explain real and personal property taxes to property owners.
- Answer inquiries regarding rates, routing, or procedures.
- Verify accuracy of billing data and revise any errors.
- Resolve discrepancies in accounting records.
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
- Operate typing, adding, calculating, or billing machines.
- Post stop-payment notices to prevent payment of protested checks.
- Verify signatures and required information on checks.
- Keep records of invoices and support documents.
- Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
- Contact customers to obtain or relay account information.
- Route statements for mailing or over-the-counter delivery to customers.
- Monitor equipment to ensure proper operation.
- Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
- Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
- Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
- Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
- Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
- Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
- Take orders for imprinted checks.
- Encode and cancel checks, using bank machines.
- Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
- Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
- Update manuals when rates, rules, or regulations are amended.
- Estimate market value of products or services.
- Review compiled data on operating costs and revenues to set rates.
- Match statements with batches of canceled checks by account numbers.
- Compile reports of cost factors, such as labor, production, storage, and equipment.
- Create billing documents, shipping labels, credit memorandums, or credit forms.
- Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
- Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.
- Answer inquiries regarding rates, routing, or procedures.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Give directions to laborers who are packing goods and moving them onto trailers.
- Check all load-related documentation for completeness and accuracy.
- Inspect loads to ensure that cargo is secure.
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Crank trailer landing gear up or down to safely secure vehicles.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Read bills of lading to determine assignment details.
- Report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid, performing minor repairs, or washing trucks.
- Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth-wheel locks.
- Maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Collect delivery instructions from appropriate sources, verifying instructions and routes.
- Drive trucks with capacities greater than 3 tons, including tractor-trailer combinations, to transport and deliver products, livestock, or other materials.
- Read and interpret maps to determine vehicle routes.
- Check conditions of trailers after contents have been unloaded to ensure that there has been no damage.
- Operate equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers.
- Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations.
- Load or unload trucks or help others with loading or unloading, using special loading-related equipment or other equipment as necessary.
- Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices, to minimize fuel consumption and carbon emissions.
- Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or spark plugs.
- Remove debris from loaded trailers.
- Secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Follow appropriate safety procedures for transporting dangerous goods.
- Inventory and inspect goods to be moved to determine quantities and conditions.
- Follow special cargo-related procedures, such as checking refrigeration systems for frozen foods or providing food or water for livestock.
- Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders.
- Wrap and secure goods using pads, packing paper, containers, or straps.
- Operate idle reduction systems or auxiliary power systems to generate power from alternative sources, such as fuel cells, to reduce idling time, to heat or cool truck cabins, or to provide power for other equipment.
- Operate trucks equipped with snowplows or sander attachments to maintain roads in winter weather.
- Drive electric or hybrid-electric powered trucks or alternative fuel-powered trucks to transport and deliver products, livestock, or other materials.
- Give directions to laborers who are packing goods and moving them onto trailers.
