- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
Occupations with related tasks Save Table: XLSX CSV
Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
2 | 3 | 2 | 49-9091.00 | Coin, Vending, and Amusement Machine Servicers and Repairers |
2 | 2 | 2 | 49-9099.01 | Geothermal Technicians |
2 | 2 | 4 | 15-1253.00 | Software Quality Assurance Analysts and Testers
|
1 | 4 | 4 | 15-1299.01 | Web Administrators
|
1 | 2 | 3 | 49-2094.00 | Electrical and Electronics Repairers, Commercial and Industrial Equipment |
1 | 2 | 2 | 33-1091.00 | First-Line Supervisors of Security Workers |
1 | 2 | 3 | 49-2011.00 | Computer, Automated Teller, and Office Machine Repairers |
1 | 2 | 3 | 49-9021.00 | Heating, Air Conditioning, and Refrigeration Mechanics and Installers
|
1 | 2 | 3 | 49-9012.00 | Control and Valve Installers and Repairers, Except Mechanical Door |
1 | 1 | 2 | 49-9094.00 | Locksmiths and Safe Repairers |
1 | 1 | 3 | 15-1232.00 | Computer User Support Specialists
|
1 | 1 | 3 | 49-2095.00 | Electrical and Electronics Repairers, Powerhouse, Substation, and Relay |
1 | 1 | 5 | 15-2031.00 | Operations Research Analysts
|
1 | 1 | 3 | 49-2098.00 | Security and Fire Alarm Systems Installers |
1 | 1 | 4 | 15-1211.01 | Health Informatics Specialists
|
1 | 1 | 4 | 15-1244.00 | Network and Computer Systems Administrators |
1 | 1 | 3 | 49-1011.00 | First-Line Supervisors of Mechanics, Installers, and Repairers |
1 | 1 | 2 | 49-9011.00 | Mechanical Door Repairers
|
1 | 1 | 4 | 15-1231.00 | Computer Network Support Specialists
|
1 | 1 | 3 | 49-2021.00 | Radio, Cellular, and Tower Equipment Installers and Repairers |
1 | 1 | 3 | 49-2022.00 | Telecommunications Equipment Installers and Repairers, Except Line Installers
|
- Record transaction information on forms or logs, and notify designated personnel of discrepancies.
- Keep records of merchandise distributed and money collected.
- Maintain records of machine maintenance and repair.
- Fill machines with products, ingredients, money, and other supplies.
- Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.
- Test machines to determine proper functioning.
- Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.
- Clean and oil machine parts.
- Order parts needed for machine repairs.
- Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.
- Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.
- Make service calls to maintain and repair machines.
- Adjust machine pressure gauges and thermostats.
- Prepare repair cost estimates.
- Disassemble and assemble machines, according to specifications and using hand and power tools.
- Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.
- Transport machines to installation sites.
- Refer to manuals and wiring diagrams to gather information needed to repair machines.
- Install machines, making the necessary water and electrical connections in compliance with codes.
- Record transaction information on forms or logs, and notify designated personnel of discrepancies.
- Keep records of merchandise distributed and money collected.
- Maintain records of machine maintenance and repair.
- Prepare and maintain logs, reports, or other documentation of work performed.
- Collect and record data associated with operating geothermal power plants or well fields.
- Monitor and adjust operations of geothermal power plant equipment or systems.
- Identify and correct malfunctions of geothermal plant equipment, electrical systems, instrumentation, or controls.
- Determine whether emergency or auxiliary systems will be needed to keep properties heated or cooled in extreme weather conditions.
- Perform pre- and post-installation pressure, flow, and related tests of vertical and horizontal geothermal loop piping.
- Identify equipment options, such as compressors, and make appropriate selections.
- Adjust power production systems to meet load and distribution demands.
- Maintain electrical switchgear, process controls, transmitters, gauges, and control equipment in accordance with geothermal plant procedures.
- Calculate heat loss and heat gain factors for residential properties to determine heating and cooling required by installed geothermal systems.
- Maintain, calibrate, or repair plant instrumentation, control, and electronic devices in geothermal plants.
- Install and maintain geothermal plant electrical protection equipment.
- Design and lay out geothermal heat systems according to property characteristics, heating and cooling requirements, piping and equipment requirements, applicable regulations, or other factors.
- Install and maintain geothermal system instrumentation or controls.
- Prepare newly installed geothermal heat systems for operation by flushing, purging, or other actions.
- Weld piping, such as high density polyethylene (HDPE) piping, using techniques such as butt, socket, side-wall, and electro-fusion welding.
- Test water sources for factors, such as flow volume and contaminant presence.
- Install, maintain, or repair ground or water source-coupled heat pumps to heat and cool residential or commercial building air or water.
- Integrate hot water heater systems with geothermal heat exchange systems.
- Determine the type of geothermal loop system most suitable to a specific property and its heating and cooling needs.
- Dig trenches for system piping to appropriate depths and lay piping in trenches.
- Apply coatings or operate systems to mitigate corrosion of geothermal plant equipment or structures.
- Backfill piping trenches to protect pipes from damage.
- Operate equipment, such as excavators, backhoes, rock hammers, trench compactors, pavement saws, grout mixers or pumps, geothermal loop reels, and coil tubing units (CTU).
- Prepare and maintain logs, reports, or other documentation of work performed.
- Collect and record data associated with operating geothermal power plants or well fields.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Monitor bug resolution efforts and track successes.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design test plans, scenarios, scripts, or procedures.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to developers on software usability and functionality.
- Install, maintain, or use software testing programs.
- Test system modifications to prepare for implementation.
- Create or maintain databases of known test defects.
- Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- Update automated test scripts to ensure currency.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Monitor program performance to ensure efficient and problem-free operations.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Investigate customer problems referred by technical support.
- Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Design or develop automated testing tools.
- Install and configure recreations of software production environments to allow testing of software performance.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Coordinate user or third-party testing.
- Visit beta testing sites to evaluate software performance.
- Conduct historical analyses of test results.
- Evaluate or recommend software for testing or bug tracking.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Monitor bug resolution efforts and track successes.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Identify or document backup or recovery plans.
- Document application and Web site changes or change procedures.
- Document installation or configuration procedures to allow maintenance and repetition.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Back up or modify applications and related data to provide for disaster recovery.
- Correct testing-identified problems, or recommend actions for their resolution.
- Identify, standardize, and communicate levels of access and security.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Track, compile, and analyze Web site usage data.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Identify or address interoperability requirements.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Provide training or technical assistance in Web site implementation or use.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Develop testing routines and procedures.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Identify or document backup or recovery plans.
- Document application and Web site changes or change procedures.
- Document installation or configuration procedures to allow maintenance and repetition.
- Sign overhaul documents for equipment replaced or repaired.
- Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
- Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.
- Set up and test industrial equipment to ensure that it functions properly.
- Inspect components of industrial equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires.
- Install repaired equipment in various settings, such as industrial or military establishments.
- Operate equipment to demonstrate proper use or to analyze malfunctions.
- Enter information into computer to copy program or to draw, modify, or store schematics, applying knowledge of software package used.
- Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
- Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
- Repair or adjust equipment, machines, or defective components, replacing worn parts, such as gaskets or seals in watertight electrical equipment.
- Consult with customers, supervisors, or engineers to plan layout of equipment or to resolve problems in system operation or maintenance.
- Maintain inventory of spare parts.
- Study blueprints, schematics, manuals, or other specifications to determine installation procedures.
- Examine work orders and converse with equipment operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems.
- Coordinate efforts with other workers involved in installing or maintaining equipment or components.
- Develop or modify industrial electronic devices, circuits, or equipment, according to available specifications.
- Determine feasibility of using standardized equipment or develop specifications for equipment required to perform additional functions.
- Advise management regarding customer satisfaction, product performance, or suggestions for product improvements.
- Send defective units to the manufacturer or to a specialized repair shop for repair.
- Sign overhaul documents for equipment replaced or repaired.
- Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
- Develop and document security procedures, policies, or standards.
- Log items distributed to persons, such as keys and key cards.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Assign security personnel to posts or patrols.
- Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- Explain company policies and procedures to staff using oral or written communication.
- Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Monitor and authorize entry of employees, visitors, or other persons.
- Monitor closed-circuit television cameras.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Order materials or supplies, such as keys, uniforms, and badges.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Recruit, interview, and hire security personnel.
- Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- Secure entrances and exits by locking doors and gates.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Write and present department budgets to upper management or other stakeholders.
- Write reports documenting observations made while on patrol.
- Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- Develop and document security procedures, policies, or standards.
- Log items distributed to persons, such as keys and key cards.
- Complete repair bills, shop records, time cards, or expense reports.
- Maintain records of equipment maintenance work or repairs.
- Reassemble machines after making repairs or replacing parts.
- Converse with customers to determine details of equipment problems.
- Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
- Advise customers concerning equipment operation, maintenance, or programming.
- Align, adjust, or calibrate equipment according to specifications.
- Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
- Travel to customers' stores or offices to service machines or to provide emergency repair service.
- Maintain parts inventories and order any additional parts needed for repairs.
- Operate machines to test functioning of parts or mechanisms.
- Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
- Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
- Test new systems to ensure that they are in working order.
- Install and configure new equipment, including operating software or peripheral equipment.
- Analyze equipment performance records to assess equipment functioning.
- Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
- Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
- Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
- Assemble machines according to specifications, using hand or power tools and measuring devices.
- Lay cable and hook up electrical connections between machines, power sources, and phone lines.
- Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
- Fill machines with toners, inks, or other duplicating fluids.
- Train new repairers.
- Calibrate testing instruments.
- Complete repair bills, shop records, time cards, or expense reports.
- Maintain records of equipment maintenance work or repairs.
- Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.
- Keep records of repairs and replacements made and causes of malfunctions.
- Test electrical circuits or components for continuity, using electrical test equipment.
- Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.
- Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components.
- Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
- Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit.
- Adjust system controls to settings recommended by manufacturer to balance system.
- Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters.
- Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
- Repair or replace defective equipment, components, or wiring.
- Install or repair self-contained ground source heat pumps or hybrid ground or air source heat pumps to minimize carbon-based energy consumption and reduce carbon emissions.
- Install, connect, or adjust thermostats, humidistats, or timers.
- Install auxiliary components to heating or cooling equipment, such as expansion or discharge valves, air ducts, pipes, blowers, dampers, flues, or stokers.
- Braze or solder parts to repair defective joints and leaks.
- Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools.
- Perform mechanical overhauls and refrigerant reclaiming.
- Install expansion and control valves, using acetylene torches and wrenches.
- Measure, cut, thread, or bend pipe or tubing, using pipe fitter's tools.
- Mount compressor, condenser, and other components in specified locations on frames, using hand tools and acetylene welding equipment.
- Install dehumidifiers or related equipment for spaces that require cool, dry air to operate efficiently, such as computer rooms.
- Cut or drill holes in floors, walls, or roof to install equipment, using power saws or drills.
- Estimate, order, pick up, deliver, and install materials and supplies needed to maintain equipment in good working condition.
- Schedule work with customers and initiate work orders, house requisitions, and orders from stock.
- Supervise and instruct assistants.
- Lay out reference points for installation of structural and functional components, using measuring instruments.
- Lift and align components into position, using hoist or block and tackle.
- Install or repair air purification systems, such as specialized filters or ultraviolet (UV) light purification systems.
- Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, and refilling non-toxic refrigerants.
- Test pipes, lines, components, and connections for leaks.
- Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.
- Keep records of repairs and replacements made and causes of malfunctions.
- Record meter readings and installation data on meter cards, work orders, or field service orders, or enter data into hand-held computers.
- Record maintenance information, including test results, material usage, and repairs made.
- Disassemble and repair mechanical control devices or valves, such as regulators, thermostats, or hydrants, using power tools, hand tools, and cutting torches.
- Lubricate wearing surfaces of mechanical parts, using oils or other lubricants.
- Calibrate instrumentation, such as meters, gauges, and regulators, for pressure, temperature, flow, and level.
- Install, inspect and test electric meters, relays, and power sources to detect causes of malfunctions and inaccuracies, using hand tools and testing equipment.
- Test valves and regulators for leaks and accurate temperature and pressure settings, using precision testing equipment.
- Turn meters on or off to establish or close service.
- Shut off service and notify repair crews when major repairs are required, such as the replacement of underground pipes or wiring.
- Install regulators and related equipment such as gas meters, odorization units, and gas pressure telemetering equipment.
- Cut seats to receive new orifices, tap inspection ports, and perform other repairs to salvage usable materials, using hand tools and machine tools.
- Turn valves to allow measured amounts of air or gas to pass through meters at specified flow rates.
- Report hazardous field situations and damaged or missing meters.
- Vary air pressure flowing into regulators and turn handles to assess functioning of valves and pistons.
- Examine valves or mechanical control device parts for defects, dents, or loose attachments, and mark malfunctioning areas of defective units.
- Mount and install meters and other electric equipment such as time clocks, transformers, and circuit breakers, using electricians' hand tools.
- Connect regulators to test stands, and turn screw adjustments until gauges indicate that inlet and outlet pressures meet specifications.
- Investigate instances of illegal tapping into service lines.
- Trace and tag meters or house lines.
- Repair electric meters and components, such as transformers and relays, and replace metering devices, dial glasses, and faulty or incorrect wiring, using hand tools.
- Replace defective parts, such as bellows, range springs, and toggle switches, and reassemble units according to blueprints, using cam presses and hand tools.
- Recondition displacement type gas meters and governors, fabricating, machining, or modifying parts needed for repairs.
- Measure tolerances of assembled and salvageable parts for conformance to standards or specifications, using gauges, micrometers, and calipers.
- Clean internal compartments and moving parts, using rags and cleaning compounds.
- Dismantle meters, and replace or adjust defective parts such as cases, shafts, gears, disks, and recording mechanisms, using soldering irons and hand tools.
- Disconnect or remove defective or unauthorized meters, using hand tools.
- Reassemble repaired equipment, and solder top, front, and back case panels in place, using soldering guns, power tools, and hand tools.
- Attach air hoses to meter inlets, plug outlets, and observe gauges for pressure losses to test internal seams for leaks.
- Make adjustments to meter components, such as setscrews or timing mechanisms, so that they conform to specifications.
- Recommend and write up specifications for changes in hardware, such as house wiring.
- Clamp regulator units into vises on stages above water tanks, and attach compressed air hoses to intake ports.
- Repair leaks in valve seats or bellows of automotive heater thermostats, using soft solder, flux, and acetylene torches.
- Collect money due on delinquent accounts.
- Splice and connect cables from meters or current transformers to pull boxes or switchboards, using hand tools.
- Attach pressurized meters to fixtures which submerge them in water, and observe meters for leaks.
- Advise customers on proper installation of valves or regulators and related equipment.
- Calibrate thermostats for specified temperature or pressure settings.
- Clean plant growth, scale, paint, soil, or rust from meter housings, using wire brushes, scrapers, buffers, sandblasters, or cleaning compounds.
- Connect hoses from provers to meter inlets and outlets, and raise prover bells until prover gauges register zero.
- Record meter readings and installation data on meter cards, work orders, or field service orders, or enter data into hand-held computers.
- Record maintenance information, including test results, material usage, and repairs made.
- Keep records of company locks and keys.
- Cut new or duplicate keys, using key cutting machines.
- Disassemble mechanical or electrical locking devices, and repair or replace worn tumblers, springs, and other parts, using hand tools.
- Cut new or duplicate keys, using impressions or code key machines.
- Open safe locks by drilling.
- Install door hardware, such as locks and closers.
- Insert new or repaired tumblers into locks to change combinations.
- Set up and maintain master key systems.
- Move picklocks in cylinders to open door locks without keys.
- Repair and adjust safes, vault doors, and vault components, using hand tools, lathes, drill presses, and welding and acetylene cutting apparatus.
- Install safes, vault doors, and deposit boxes according to blueprints, using equipment such as power drills, taps, dies, truck cranes, and dollies.
- Install alarm and electronic access systems.
- Unlock cars and other vehicles.
- Remove interior and exterior finishes on safes and vaults, and spray on new finishes.
- Keep records of company locks and keys.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
- Modify and customize commercial programs for internal needs.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Prepare and maintain records detailing tests, repairs, and maintenance.
- Inspect and test equipment and circuits to identify malfunctions or defects, using wiring diagrams and testing devices such as ohmmeters, voltmeters, or ammeters.
- Consult manuals, schematics, wiring diagrams, and engineering personnel to troubleshoot and solve equipment problems and to determine optimum equipment functioning.
- Analyze test data to diagnose malfunctions, to determine performance characteristics of systems, or to evaluate effects of system modifications.
- Open and close switches to isolate defective relays, performing adjustments or repairs.
- Notify facility personnel of equipment shutdowns.
- Repair, replace, and clean equipment and components such as circuit breakers, brushes, and commutators.
- Run signal quality and connectivity tests for individual cables, and record results.
- Maintain inventories of spare parts for all equipment, requisitioning parts as necessary.
- Construct, test, maintain, and repair substation relay and control systems.
- Test insulators and bushings of equipment by inducing voltage across insulation, testing current, and calculating insulation loss.
- Schedule and supervise the construction and testing of special devices and the implementation of unique monitoring or control systems.
- Schedule and supervise splicing or termination of cables in color-code order.
- Test oil in circuit breakers and transformers for dielectric strength, refilling oil periodically.
- Disconnect voltage regulators, bolts, and screws, and connect replacement regulators to high-voltage lines.
- Set forms and pour concrete footings for installation of heavy equipment.
- Prepare and maintain records detailing tests, repairs, and maintenance.
- Prepare management reports defining and evaluating problems and recommending solutions.
- Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
- Perform validation and testing of models to ensure adequacy, and reformulate models, as necessary.
- Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
- Present the results of mathematical modeling and data analysis to management or other end users.
- Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
- Analyze information obtained from management to conceptualize and define operational problems.
- Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
- Define data requirements, and gather and validate information, applying judgment and statistical tests.
- Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.
- Break systems into their components, assign numerical values to each component, and examine the mathematical relationships between them.
- Design, conduct, and evaluate experimental operational models in cases where models cannot be developed from existing data.
- Educate staff in the use of mathematical models.
- Specify manipulative or computational methods to be applied to models.
- Develop and apply time and cost networks to plan, control, and review large projects.
- Develop business methods and procedures, including accounting systems, file systems, office systems, logistics systems, and production schedules.
- Prepare management reports defining and evaluating problems and recommending solutions.
- Prepare documents, such as invoices or warranties.
- Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.
- Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.
- Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
- Test and repair circuits and sensors, following wiring and system specifications.
- Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
- Examine systems to locate problems, such as loose connections or broken insulation.
- Test backup batteries, keypad programming, sirens, or other security features to ensure proper functioning or to diagnose malfunctions.
- Drill holes for wiring in wall studs, joists, ceilings, or floors.
- Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
- Consult with clients to assess risks and to determine security requirements.
- Mount raceways and conduits and fasten wires to wood framing, using staplers.
- Adjust sensitivity of units, based on room structures and manufacturers' recommendations, using programming keypads.
- Keep informed of new products and developments.
- Order replacement parts.
- Provide customers with cost estimates for equipment installation.
- Prepare documents, such as invoices or warranties.
- Identify, collect, record, or analyze data relevant to the nursing care of patients.
- Translate nursing practice information between nurses and systems engineers, analysts, or designers, using object-oriented models or other techniques.
- Apply knowledge of computer science, information science, nursing, and informatics theory to nursing practice, education, administration, or research, in collaboration with other health informatics specialists.
- Design, develop, select, test, implement, and evaluate new or modified informatics solutions, data structures, and decision-support mechanisms to support patients, health care professionals, and their information management and human-computer and human-technology interactions within health care contexts.
- Analyze and interpret patient, nursing, or information systems data to improve nursing services.
- Develop, implement, or evaluate health information technology applications, tools, processes, or structures to assist nurses with data management.
- Use informatics science to design or implement health information technology applications for resolution of clinical or health care administrative problems.
- Provide consultation to nurses regarding hardware or software configuration.
- Analyze computer and information technologies to determine applicability to nursing practice, education, administration, and research.
- Develop strategies, policies or procedures for introducing, evaluating, or modifying information technology applied to nursing practice, administration, education, or research.
- Develop or implement policies or practices to ensure the privacy, confidentiality, or security of patient information.
- Read current literature, talk with colleagues, and participate in professional organizations or conferences to keep abreast of developments in informatics.
- Develop or deliver training programs for health information technology, creating operating manuals as needed.
- Disseminate information about nursing informatics science and practice to the profession, other health care professions, nursing students, and the public.
- Design, conduct, or provide support to nursing informatics research.
- Inform local, state, national, and international health policies related to information management and communication, confidentiality and security, patient safety, infrastructure development, and economics.
- Plan, install, repair, or troubleshoot telehealth technology applications or systems in homes.
- Identify, collect, record, or analyze data relevant to the nursing care of patients.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Confer with network users about solutions to existing system problems.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Design, configure, and test computer hardware, networking software and operating system software.
- Load computer tapes and disks, and install software and printer paper or forms.
- Train people in computer system use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain an inventory of parts for emergency repairs.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
- Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
- Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
- Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
- Monitor employees' work levels and review work performance.
- Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
- Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
- Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
- Requisition materials and supplies, such as tools, equipment, or replacement parts.
- Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
- Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
- Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
- Investigate accidents or injuries and prepare reports of findings.
- Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
- Develop, implement, or evaluate maintenance policies and procedures.
- Meet with vendors or suppliers to discuss products used in repair work.
- Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
- Review, evaluate, accept, and coordinate completion of work bid from contractors.
- Develop or implement electronic maintenance programs or computer information management systems.
- Design equipment configurations to meet personnel needs.
- Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
- Complete required paperwork, such as work orders, according to services performed or required.
- Wind large springs with upward motion of arm.
- Adjust doors to open or close with the correct amount of effort, or make simple adjustments to electric openers.
- Carry springs to tops of doors, using ladders or scaffolding, and attach springs to tracks to install spring systems.
- Repair or replace worn or broken door parts, using hand tools.
- Fasten angle iron back-hangers to ceilings and tracks, using fasteners or welding equipment.
- Collect payment upon job completion.
- Install door frames, rails, steel rolling curtains, electronic-eye mechanisms, or electric door openers and closers, using power tools, hand tools, and electronic test equipment.
- Inspect job sites, assessing headroom, side room, or other conditions to determine appropriateness of door for a given location.
- Assemble and fasten tracks to structures or bucks, using impact wrenches or welding equipment.
- Set doors into place or stack hardware sections into openings after rail or track installation.
- Operate lifts, winches, or chain falls to move heavy curtain doors.
- Remove or disassemble defective automatic mechanical door closers, using hand tools.
- Fabricate replacements for worn or broken parts, using welders, lathes, drill presses, or shaping or milling machines.
- Prepare doors for hardware installation, such as drilling holes to install locks.
- Run low voltage wiring on ceiling surfaces, using insulated staples.
- Cut door stops or angle irons to fit openings.
- Study blueprints and schematic diagrams to determine appropriate methods of installing or repairing automated door openers.
- Install dock seals, bumpers, or shelters.
- Order replacement springs, sections, or slats.
- Lubricate door closer oil chambers, and pack spindles with leather washers.
- Set in and secure floor treadles for door-activating mechanisms, and connect power packs and electrical panelboards to treadles.
- Cover treadles with carpeting or other floor covering materials, and test systems by operating treadles.
- Bore or cut holes in flooring as required for installation, using hand or power tools.
- Clean door closer parts, using caustic soda, rotary brushes, or grinding wheels.
- Complete required paperwork, such as work orders, according to services performed or required.
- Document help desk requests and resolutions.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Install network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Provide telephone support related to networking or connectivity issues.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Analyze network data to determine network usage, disk space availability, or server function.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Install or repair network cables, including fiber optic cables.
- Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
- Create or update technical documentation for network installations or changes to existing installations.
- Train users in procedures related to network applications software or related systems.
- Test repaired items to ensure proper operation.
- Install and configure wireless networking equipment.
- Maintain logs of network activity.
- Research hardware or software products to meet technical networking or security needs.
- Create or revise user instructions, procedures, or manuals.
- Run monthly network reports.
- Document help desk requests and resolutions.
- Complete reports related to project status, progress, or other work details, using computer software.
- Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed.
- Run appropriate power, ground, or coaxial cables.
- Test operation of tower transmission components, using sweep testing tools or software.
- Install all necessary transmission equipment components, including antennas or antenna mounts, surge arrestors, transmission lines, connectors, or tower-mounted amplifiers (TMAs).
- Read work orders, blueprints, plans, datasheets or site drawings to determine work to be done.
- Replace existing antennas with new antennas as directed.
- Bolt equipment into place, using hand or power tools.
- Install, connect, or test underground or aboveground grounding systems.
- Check antenna positioning to ensure specified azimuths or mechanical tilts and adjust as necessary.
- Transport equipment to work sites, using utility trucks and equipment trailers.
- Take site survey photos or photos of work performed, using digital cameras.
- Climb towers to access components, using safety equipment, such as full-body harnesses.
- Climb communication towers to install, replace, or repair antennas or auxiliary equipment used to transmit and receive radio waves.
- Lift equipment into position, using cranes and rigging tools or equipment, such as gin poles.
- Perform maintenance or repair work on existing tower equipment, using hand or power tools.
- Locate tower sites where work is to be performed, using mapping software.
- Install or repair tower lighting components, including strobes, beacons, or lighting controllers.
- Calibrate and align components, using scales, gauges, and other measuring instruments.
- Examine malfunctioning radio equipment to locate defects such as loose connections, broken wires, or burned-out components, using schematic diagrams and test equipment.
- Insert plugs into receptacles and bolt or screw leads to terminals to connect equipment to power sources, using hand tools.
- Install, adjust, and repair stationary and mobile radio transmitting and receiving equipment and two-way radio communication systems.
- Monitor radio range stations to detect transmission flaws and adjust controls to eliminate flaws.
- Mount equipment on transmission towers and in vehicles such as ships or ambulances.
- Remove and replace defective components and parts such as conductors, resistors, semiconductors, and integrated circuits, using soldering irons, wire cutters, and hand tools.
- Repair circuits, wiring, and soldering, using soldering irons and hand tools to install parts and adjust connections.
- Test batteries, using hydrometers and ammeters, and charge batteries as necessary.
- Test emergency transmitters to ensure their readiness for immediate use.
- Test equipment functions such as signal strength and quality, transmission capacity, interference, and signal delay, using equipment such as oscilloscopes, circuit analyzers, frequency meters, and wattmeters.
- Turn setscrews to adjust receivers for maximum sensitivity and transmitters for maximum output.
- Complete reports related to project status, progress, or other work details, using computer software.
- Maintain computer and manual records pertaining to facilities and equipment.
- Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
- Test connections to ensure that power supplies are adequate and that communications links function.
- Note differences in wire and cable colors so that work can be performed correctly.
- Inspect equipment on a regular basis to ensure proper functioning.
- Collaborate with other workers to locate and correct malfunctions.
- Remove loose wires and other debris after work is completed.
- Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
- Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
- Remove and remake connections to change circuit layouts, following work orders or diagrams.
- Clean and maintain tools, test equipment, and motor vehicles.
- Perform database verifications, using computers.
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
- Remove and replace plug-in circuit equipment.
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
- Dig holes or trenches as necessary for equipment installation and access.
- Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
- Drive crew trucks to and from work areas.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Designate cables available for use.
- Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
- Program computerized switches and switchboards to provide requested features.
- Enter codes needed to correct electronic switching system programming.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
- Measure distances from landmarks to identify exact installation sites for equipment.
- Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
- Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
- Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
- Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
- Provide input into the design and manufacturing of new equipment.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Maintain computer and manual records pertaining to facilities and equipment.