- Settle seating disputes or help solve other customer concerns.
Occupations with related tasks Save Table: XLSX CSV
Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
2 | 2 | 3 | 39-1022.00 | First-Line Supervisors of Personal Service Workers
|
2 | 2 | 2 | 39-1014.00 | First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
|
2 | 2 | 3 | 53-1044.00 | First-Line Supervisors of Passenger Attendants
|
2 | 2 | 4 | 11-9081.00 | Lodging Managers
|
1 | 2 | 2 | 39-3012.00 | Gambling and Sports Book Writers and Runners |
1 | 2 | 2 | 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants
|
1 | 2 | 2 | 39-1013.00 | First-Line Supervisors of Gambling Services Workers |
1 | 1 | 2 | 11-9131.00 | Postmasters and Mail Superintendents |
1 | 1 | 4 | 11-9151.00 | Social and Community Service Managers
|
1 | 1 | 4 | 11-9072.00 | Entertainment and Recreation Managers, Except Gambling
|
1 | 1 | 4 | 19-1031.02 | Range Managers |
1 | 1 | 4 | 11-2022.00 | Sales Managers |
1 | 1 | 2 | 39-7012.00 | Travel Guides
|
1 | 1 | 2 | 33-9094.00 | School Bus Monitors |
1 | 1 | 2 | 11-9071.00 | Gambling Managers |
1 | 1 | 3 | 11-3051.06 | Hydroelectric Production Managers |
1 | 1 | 3 | 11-9179.02 | Spa Managers |
1 | 1 | 3 | 11-9171.00 | Funeral Home Managers |
1 | 1 | 5 | 19-3032.00 | Industrial-Organizational Psychologists
|
1 | 1 | 5 | 19-3051.00 | Urban and Regional Planners |
1 | 1 | 4 | 11-9141.00 | Property, Real Estate, and Community Association Managers
|
1 | 1 | 2 | 11-9051.00 | Food Service Managers |
1 | 1 | 4 | 13-1031.00 | Claims Adjusters, Examiners, and Investigators |
1 | 1 | 4 | 19-1031.00 | Conservation Scientists |
1 | 1 | 4 | 11-1031.00 | Legislators |
1 | 1 | 3 | 39-9041.00 | Residential Advisors
|
1 | 1 | 4 | 11-3071.00 | Transportation, Storage, and Distribution Managers
|
- Resolve customer complaints regarding worker performance or services rendered.
- Apply customer feedback to service improvement efforts.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Train workers in proper operational procedures and functions and explain company policies.
- Recruit and hire staff members.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Take disciplinary action to address performance problems.
- Requisition necessary supplies, equipment, or services.
- Participate in continuing education to stay abreast of industry trends and developments.
- Inform workers about interests or special needs of specific groups.
- Direct marketing, advertising, or other customer recruitment efforts.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Inform management about problems, such as employee disputes.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Resolve customer complaints regarding worker performance or services rendered.
- Apply customer feedback to service improvement efforts.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Analyze and record personnel or operational data and write related activity reports.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Collaborate with staff members to plan or develop programs of events or schedules of activities.
- Direct or coordinate the activities of entertainment and recreation related workers.
- Furnish customers with information on events or activities.
- Inform workers about interests or special needs of specific groups.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
- Provide staff with assistance in performing difficult or complicated duties.
- Recruit and hire staff members.
- Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
- Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
- Take disciplinary action to address performance problems.
- Train workers in proper operational procedures and functions and explain company policies.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Analyze and record personnel or operational data and write related activity reports.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Participate in continuing education to stay abreast of industry trends and developments.
- Recommend and implement measures to improve worker motivation, work methods, or customer services.
- Recruit and hire staff members.
- Requisition necessary supplies, equipment, or services.
- Take disciplinary action to address performance problems.
- Train workers in proper operational procedures and functions and explain company policies.
- Apply customer feedback to service improvement efforts.
- Resolve customer complaints regarding worker performance or services rendered.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Supervise staff and games and mediate disputes.
- Answer questions about game rules or casino policies.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Seat patrons at gaming tables.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Take the house percentage from each pot.
- Deliver tickets, cards, and money to bingo callers.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Sell food, beverages, or tobacco to players.
- Push dice to shooters and retrieve thrown dice.
- Supervise staff and games and mediate disputes.
- Answer questions about game rules or casino policies.
- Refer guest problems or complaints to supervisors.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Procure beverages, food, and other items as requested.
- Collect soiled linen or clothing for laundering.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Refer guest problems or complaints to supervisors.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Respond to and resolve patrons' complaints.
- Answer patrons' questions about gaming machine functions and payouts.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Respond to and resolve patrons' complaints.
- Answer patrons' questions about gaming machine functions and payouts.
- Resolve customer complaints.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Select and train postmasters and managers of associate postal units.
- Inform the public of available services, and of postal laws and regulations.
- Issue and cash money orders.
- Collect rents for post office boxes.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- Resolve customer complaints.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
- Research and analyze member or community needs to determine program directions and goals.
- Implement and evaluate staff, volunteer, or community training programs.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Plan and administer budgets for programs, equipment, and support services.
- Represent organizations in relations with governmental and media institutions.
- Direct fundraising activities and the preparation of public relations materials.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Resolve customer complaints regarding worker performance or services rendered.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Interview and hire associates to fill staff vacancies.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Store and retrieve equipment, such as vehicles, radios, and ride components.
- Talk to coworkers using electronic devices, such as computers and radios.
- Talk to customers to convey information about events or activities.
- Train workers in company procedures or policy.
- Write and present strategies for recreational facility programming using customer or employee data.
- Write budgets to plan recreational activities or programs.
- Resolve customer complaints regarding worker performance or services rendered.
- Mediate agreements among rangeland users and preservationists as to appropriate land use and management.
- Regulate grazing, such as by issuing permits and checking for compliance with standards, and help ranchers plan and organize grazing systems to manage, improve, protect, and maximize the use of rangelands.
- Manage forage resources through fire, herbicide use, or revegetation to maintain a sustainable yield from the land.
- Coordinate with federal land managers and other agencies and organizations to manage and protect rangelands.
- Measure and assess vegetation resources for biological assessment companies, environmental impact statements, and rangeland monitoring programs.
- Maintain soil stability and vegetation for non-grazing uses, such as wildlife habitats and outdoor recreation.
- Study grazing patterns to determine number and kind of livestock that can be most profitably grazed and to determine the best grazing seasons.
- Offer advice to rangeland users on water management, forage production methods, and control of brush.
- Plan and direct construction and maintenance of range improvements, such as fencing, corrals, stock-watering reservoirs, and soil-erosion control structures.
- Study rangeland management practices and research range problems to provide sustained production of forage, livestock, and wildlife.
- Tailor conservation plans to landowners' goals, such as livestock support, wildlife, or recreation.
- Develop technical standards and specifications used to manage, protect, and improve the natural resources of range lands and related grazing lands.
- Plan and implement revegetation of disturbed sites.
- Study forage plants and their growth requirements to determine varieties best suited to particular range.
- Develop methods for protecting range from fire and rodent damage and for controlling poisonous plants.
- Develop new and improved instruments and techniques for activities, such as range reseeding.
- Manage private livestock operations.
- Mediate agreements among rangeland users and preservationists as to appropriate land use and management.
- Resolve customer complaints regarding sales and service.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
- Review operational records and reports to project sales and determine profitability.
- Oversee regional and local sales managers and their staffs.
- Determine price schedules and discount rates.
- Prepare budgets and approve budget expenditures.
- Monitor customer preferences to determine focus of sales efforts.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.
- Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Represent company at trade association meetings to promote products.
- Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.
- Assess marketing potential of new and existing store locations, considering statistics and expenditures.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Direct foreign sales and service outlets of an organization.
- Resolve customer complaints regarding sales and service.
- Resolve any problems with itineraries, service, or accommodations.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Attend to special needs of tour participants.
- Sell travel packages.
- Evaluate services received on the tour, and report findings to tour organizers.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Lead individuals or groups to tour site locations and describe points of interest.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Resolve any problems with itineraries, service, or accommodations.
- Prevent or defuse altercations between students.
- Announce routes or stops.
- Assist disabled children or children with psychological, emotional, or behavioral issues with boarding and exiting the school bus.
- Buckle seatbelts or fasten wheelchair tie-down straps to secure passengers for transportation.
- Clean school bus interiors by picking up waste, wiping down windows, or vacuuming.
- Direct students boarding and exiting the school bus.
- Direct students evacuating the bus during safety drills.
- Escort young children across roads or highways.
- Evacuate students from the school bus in emergency situations.
- Guide the driver when the bus is moving in reverse gear.
- Monitor for trains at railroad crossings and signal the bus driver when it is safe to proceed.
- Monitor the conduct of students to maintain discipline and safety.
- Open and close school bus doors for students.
- Operate a wheelchair lift to load or unload wheelchairs.
- Report delays, accidents, or other traffic and transportation situations to dispatchers or other bus drivers, using phones or mobile two-way radios.
- Respond to students' questions, requests, or complaints.
- Talk to children's parents or guardians about problematic behaviors, emotional or developmental problems, or related issues.
- Write and submit reports that include data such as the number of passengers or trips, hours worked, mileage driven, or fuel consumed.
- Prevent or defuse altercations between students.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Resolve customer complaints regarding problems, such as payout errors.
- Respond to problems related to ratepayers, water users, power users, government agencies, educational institutions, or other private or public power resource interests.
- Direct operations, maintenance, or repair of hydroelectric power facilities.
- Identify and communicate power system emergencies.
- Maintain records of hydroelectric facility operations, maintenance, or repairs.
- Perform or direct preventive or corrective containment or cleanup to protect the environment.
- Monitor or inspect hydroelectric equipment, such as hydro-turbines, generators, or control systems.
- Inspect hydroelectric facilities, including switchyards, control houses, or relay houses, for normal operation or adherence to safety standards.
- Supervise or monitor hydroelectric facility operations to ensure that generation or mechanical equipment conform to applicable regulations or standards.
- Plan or coordinate hydroelectric production operations to meet customer requirements.
- Check hydroelectric operations for compliance with prescribed operating limits, such as loads, voltages, temperatures, lines, or equipment.
- Develop or implement projects to improve efficiency, economy, or effectiveness of hydroelectric plant operations.
- Provide technical direction in the erection or commissioning of hydroelectric equipment or supporting electrical or mechanical systems.
- Supervise hydropower plant equipment installations, upgrades, or maintenance.
- Plan or manage hydroelectric plant upgrades.
- Develop or review budgets, annual plans, power contracts, power rates, standing operating procedures, power reviews, or engineering studies.
- Develop or implement policy evaluation procedures for hydroelectric generation activities.
- Operate energized high- or low-voltage hydroelectric power transmission system substations, according to procedures and safety requirements.
- Create or enforce hydrostation voltage schedules.
- Negotiate power generation contracts with other public or private utilities.
- Respond to problems related to ratepayers, water users, power users, government agencies, educational institutions, or other private or public power resource interests.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Sell products, services, or memberships.
- Recruit, interview, or hire employees.
- Assess employee performance and suggest ways to improve work.
- Inventory products and order new supplies.
- Establish spa budgets and financial goals.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Develop staff service or retail goals and guide staff in goal achievement.
- Respond to customer inquiries or complaints.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Schedule funerals, burials, or cremations.
- Sell funeral services, products, or merchandise to clients.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Offer counsel and comfort to families and friends of the deceased.
- Negotiate contracts for prearranged funeral services.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Schedule work hours for funeral home or contract employees.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Explain goals, policies, or procedures to staff members.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Identify skill development needs for funeral home staff.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Interview and hire new employees.
- Conduct market research and analyze industry trends.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Participate in mediation and dispute resolution.
- Provide advice on best practices and implementation for selection.
- Develop and implement employee selection or placement programs.
- Analyze data, using statistical methods and applications, to evaluate the outcomes and effectiveness of workplace programs.
- Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.
- Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs, as well as information about aspects such as job satisfaction.
- Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
- Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.
- Conduct presentations on research findings for clients or at research meetings.
- Coach senior executives and managers on leadership and performance.
- Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, or promotion.
- Train clients to administer human resources functions, including testing, selection, and performance management.
- Formulate and implement training programs, applying principles of learning and individual differences.
- Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.
- Provide expert testimony in employment lawsuits.
- Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, or motivation to assess organizational functioning.
- Develop new business by contacting potential clients, making sales presentations, and writing proposals.
- Write reports on research findings and implications to contribute to general knowledge or to suggest potential changes in organizational functioning.
- Write articles, white papers, or reports to share research findings and educate others.
- Review research literature to remain current on psychological science issues.
- Counsel workers about job and career-related issues.
- Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.
- Facilitate organizational development and change.
- Assess employee performance.
- Identify training and development needs.
- Participate in mediation and dispute resolution.
- Mediate community disputes or assist in developing alternative plans or recommendations for programs or projects.
- Design, promote, or administer government plans or policies affecting land use, zoning, public utilities, community facilities, housing, or transportation.
- Advise planning officials on project feasibility, cost-effectiveness, regulatory conformance, or possible alternatives.
- Create, prepare, or requisition graphic or narrative reports on land use data, including land area maps overlaid with geographic variables, such as population density.
- Hold public meetings with government officials, social scientists, lawyers, developers, the public, or special interest groups to formulate, develop, or address issues regarding land use or community plans.
- Recommend approval, denial, or conditional approval of proposals.
- Conduct field investigations, surveys, impact studies, or other research to compile and analyze data on economic, social, regulatory, or physical factors affecting land use.
- Evaluate proposals for infrastructure projects or other development for environmental impact or sustainability.
- Discuss with planning officials the purpose of land use projects, such as transportation, conservation, residential, commercial, industrial, or community use.
- Keep informed about economic or legal issues involved in zoning codes, building codes, or environmental regulations.
- Assess the feasibility of land use proposals and identify necessary changes.
- Determine the effects of regulatory limitations on land use projects.
- Review and evaluate environmental impact reports pertaining to private or public planning projects or programs.
- Supervise or coordinate the work of urban planning technicians or technologists.
- Develop plans for public or alternative transportation systems for urban or regional locations to reduce carbon output associated with transportation.
- Identify opportunities or develop plans for sustainability projects or programs to improve energy efficiency, minimize pollution or waste, or restore natural systems.
- Coordinate work with economic consultants or architects during the formulation of plans or the design of large pieces of infrastructure.
- Advocate sustainability to community groups, government agencies, the general public, or special interest groups.
- Investigate property availability for purposes of development.
- Conduct interviews, surveys and site inspections concerning factors that affect land usage, such as zoning, traffic flow and housing.
- Prepare reports, using statistics, charts, and graphs, to illustrate planning studies in areas such as population, land use, or zoning.
- Prepare, develop and maintain maps and databases.
- Prepare, maintain and update files and records, including land use data and statistics.
- Research, compile, analyze and organize information from maps, reports, investigations, and books for use in reports and special projects.
- Respond to public inquiries and complaints.
- Mediate community disputes or assist in developing alternative plans or recommendations for programs or projects.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Act as liaisons between on-site managers or tenants and owners.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Purchase building and maintenance supplies, equipment, or furniture.
- Review rents to ensure that they are in line with rental markets.
- Clean common areas, change light bulbs, and make minor property repairs.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Contract with architectural firms to draw up detailed plans for new structures.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Schedule staff hours and assign duties.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Order and purchase equipment and supplies.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Take dining reservations.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Create specialty dishes and develop recipes to be used in dining facilities.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Examine claims forms and other records to determine insurance coverage.
- Analyze information gathered by investigation and report findings and recommendations.
- Pay and process claims within designated authority level.
- Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
- Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.
- Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
- Investigate and assess damage to property and create or review property damage estimates.
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
- Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.
- Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
- Confer with legal counsel on claims requiring litigation.
- Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
- Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
- Refer questionable claims to investigator or claims adjuster for investigation or settlement.
- Collect evidence to support contested claims in court.
- Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
- Present cases and participate in their discussion at claim committee meetings.
- Report overpayments, underpayments, and other irregularities.
- Attend mediations or trials.
- Supervise claims adjusters to ensure that adjusters have followed proper methods.
- Conduct detailed bill reviews to implement sound litigation management and expense control.
- Communicate with reinsurance brokers to obtain information necessary for processing claims.
- Prepare reports to be submitted to company's data processing department.
- Examine titles to property to determine validity and act as company agent in transactions with property owners.
- Obtain credit information from banks and other credit services.
- Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit.
- Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.
- Resolve complex, severe exposure claims, using high service oriented file handling.
- Conduct fact-finding or mediation sessions among government units, landowners, or other agencies to resolve disputes.
- Apply principles of specialized fields of science, such as agronomy, soil science, forestry, or agriculture, to achieve conservation objectives.
- Plan soil management or conservation practices, such as crop rotation, reforestation, permanent vegetation, contour plowing, or terracing, to maintain soil or conserve water.
- Monitor projects during or after construction to ensure projects conform to design specifications.
- Advise land users, such as farmers or ranchers, on plans, problems, or alternative conservation solutions.
- Implement soil or water management techniques, such as nutrient management, erosion control, buffers, or filter strips, in accordance with conservation plans.
- Compute design specifications for implementation of conservation practices, using survey or field information, technical guides or engineering manuals.
- Gather information from geographic information systems (GIS) databases or applications to formulate land use recommendations.
- Participate on work teams to plan, develop, or implement programs or policies for improving environmental habitats, wetlands, or groundwater or soil resources.
- Compute cost estimates of different conservation practices, based on needs of land users, maintenance requirements, or life expectancy of practices.
- Develop or maintain working relationships with local government staff or board members.
- Revisit land users to view implemented land use practices or plans.
- Visit areas affected by erosion problems to identify causes or determine solutions.
- Provide information, knowledge, expertise, or training to government agencies at all levels to solve water or soil management problems or to assure coordination of resource protection activities.
- Enter local soil, water, or other environmental data into adaptive or Web-based decision tools to identify appropriate analyses or techniques.
- Analyze results of investigations to determine measures needed to maintain or restore proper soil management.
- Develop, conduct, or participate in surveys, studies, or investigations of various land uses to inform corrective action plans.
- Coordinate or implement technical, financial, or administrative assistance programs for local government units to ensure efficient program implementation or timely responses to requests for assistance.
- Respond to complaints or questions on wetland jurisdiction, providing information or clarification.
- Compile or interpret biodata to determine extent or type of wetlands or to aid in program formulation.
- Review or approve amendments to comprehensive local water plans or conservation district plans.
- Review proposed wetland restoration easements or provide technical recommendations.
- Develop soil maps.
- Manage field offices or involve staff in cooperative ventures.
- Initiate, schedule, or conduct annual audits or compliance checks of program implementation by local government.
- Identify or recommend integrated weed and pest management (IPM) strategies, such as resistant plants, cultural or behavioral controls, soil amendments, insects, natural enemies, barriers, or pesticides.
- Review annual reports of counties, conservation districts, or watershed management organizations, certifying compliance with mandated reporting requirements.
- Review grant applications or make funding recommendations.
- Develop or conduct environmental studies, such as plant material field trials or wildlife habitat impact studies.
- Develop water conservation or harvest plans, using weather information systems, irrigation information management systems, or other sources of daily evapotranspiration (ET) data.
- Conduct fact-finding or mediation sessions among government units, landowners, or other agencies to resolve disputes.
- Read and review concerns of constituents or the general public and determine if governmental action is necessary.
- Analyze and understand the local and national implications of proposed legislation.
- Appoint nominees to leadership posts, or approve such appointments.
- Confer with colleagues to formulate positions and strategies pertaining to pending issues.
- Debate the merits of proposals and bill amendments during floor sessions, following the appropriate rules of procedure.
- Develop expertise in subject matters related to committee assignments.
- Hear testimony from constituents, representatives of interest groups, board and commission members, and others with an interest in bills or issues under consideration.
- Keep abreast of the issues affecting constituents by making personal visits and phone calls, reading local newspapers, and viewing or listening to local broadcasts.
- Maintain knowledge of relevant national and international current events.
- Negotiate with colleagues or members of other political parties in order to reconcile differing interests, and to create policies and agreements.
- Prepare drafts of amendments, government policies, laws, rules, regulations, budgets, programs and procedures.
- Represent their parties in negotiations with political executives or members of other parties, and when speaking with the media.
- Review bills in committee, and make recommendations about their future.
- Seek federal funding for local projects and programs.
- Serve on commissions, investigative panels, study groups, and committees in order to examine specialized areas and recommend action.
- Vote on motions, amendments, and decisions on whether or not to report a bill out from committee to the assembly floor.
- Write, prepare, and deliver statements for the Congressional Record.
- Alert constituents of government actions and programs by way of newsletters, personal appearances at town meetings, phone calls, and individual meetings.
- Attend receptions, dinners, and conferences to meet people, exchange views and information, and develop working relationships.
- Conduct "head counts" to help predict the outcome of upcoming votes.
- Determine campaign strategies for media advertising, positions on issues, and public appearances.
- Encourage and support party candidates for political office.
- Establish personal offices in local districts or states, and manage office staff.
- Evaluate the structure, efficiency, activities, and performance of government agencies.
- Organize and maintain campaign organizations and fundraisers, in order to raise money for election or re-election.
- Oversee expense allowances, ensuring that accounts are balanced at the end of each fiscal year.
- Promote the industries and products of their electoral districts.
- Represent their government at local, national, and international meetings and conferences.
- Speak to students to encourage and support the development of future political leaders.
- Make decisions that balance the perspectives of private citizens, public officials, and party leaders.
- Read and review concerns of constituents or the general public and determine if governmental action is necessary.
- Mediate interpersonal problems between residents.
- Communicate with other staff to resolve problems with individual students.
- Observe students to detect and report unusual behavior.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Oversee departmental budget.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Sort and distribute mail.
- Inventory, pack, and remove items left behind by former residents.
- Mediate interpersonal problems between residents.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
- Monitor inventory levels of products or materials in warehouses.
- Establish or monitor specific supply chain-based performance measurement systems.
- Prepare and manage departmental budgets.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Interview, select, and train warehouse and supervisory personnel.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
- Plan or implement improvements to internal or external systems or processes.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.