- Solicit project support by conferring with officials or providing information to the public.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 5 | 4 | 11-9141.00 | Property, Real Estate, and Community Association Managers |
| 3 | 7 | 4 | 11-1031.00 | Legislators |
| 2 | 7 | 4 | 11-9121.01 | Clinical Research Coordinators |
| 2 | 4 | 5 | 11-1011.00 | Chief Executives |
| 2 | 3 | 4 | 11-2032.00 | Public Relations Managers 
|
| 2 | 3 | 4 | 13-1141.00 | Compensation, Benefits, and Job Analysis Specialists |
| 2 | 2 | 5 | 19-1041.00 | Epidemiologists
|
| 2 | 2 | 4 | 11-9161.00 | Emergency Management Directors |
| 2 | 2 | 4 | 11-9179.01 | Fitness and Wellness Coordinators
|
| 2 | 2 | 3 | 13-2081.00 | Tax Examiners and Collectors, and Revenue Agents |
| 1 | 4 | 4 | 19-2021.00 | Atmospheric and Space Scientists |
| 1 | 3 | 5 | 19-3051.00 | Urban and Regional Planners |
| 1 | 3 | 5 | 11-9033.00 | Education Administrators, Postsecondary |
| 1 | 3 | 4 | 11-2011.00 | Advertising and Promotions Managers |
| 1 | 2 | 3 | 33-3011.00 | Bailiffs |
| 1 | 2 | 5 | 11-9121.00 | Natural Sciences Managers |
| 1 | 2 | 4 | 11-9151.00 | Social and Community Service Managers
|
| 1 | 2 | 4 | 11-9081.00 | Lodging Managers
|
| 1 | 2 | 5 | 11-9032.00 | Education Administrators, Kindergarten through Secondary |
| 1 | 1 | 4 | 13-1021.00 | Buyers and Purchasing Agents, Farm Products |
| 1 | 1 | 5 | 19-3011.00 | Economists |
| 1 | 1 | 3 | 13-1041.04 | Government Property Inspectors and Investigators |
| 1 | 1 | 2 | 43-4051.00 | Customer Service Representatives
|
| 1 | 1 | 5 | 19-3041.00 | Sociologists |
| 1 | 1 | 3 | 13-1041.00 | Compliance Officers |
| 1 | 1 | 4 | 11-2033.00 | Fundraising Managers
|
| 1 | 1 | 2 | 43-2021.00 | Telephone Operators |
| 1 | 1 | 4 | 11-9031.00 | Education and Childcare Administrators, Preschool and Daycare
|
| 1 | 1 | 3 | 39-1022.00 | First-Line Supervisors of Personal Service Workers
|
| 1 | 1 | 4 | 19-1031.02 | Range Managers |
| 1 | 1 | 5 | 19-1029.04 | Biologists |
| 1 | 1 | 2 | 39-5092.00 | Manicurists and Pedicurists
|
| 1 | 1 | 3 | 39-7011.00 | Tour Guides and Escorts
|
| 1 | 1 | 2 | 11-9071.00 | Gambling Managers
|
| 1 | 1 | 2 | 43-4151.00 | Order Clerks |
| 1 | 1 | 3 | 39-5011.00 | Barbers
|
| 1 | 1 | 2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 1 | 1 | 2 | 53-6051.07 | Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation |
| 1 | 1 | 3 | 39-9031.00 | Exercise Trainers and Group Fitness Instructors
|
| 1 | 1 | 3 | 11-9171.00 | Funeral Home Managers |
| 1 | 1 | 3 | 39-4031.00 | Morticians, Undertakers, and Funeral Arrangers
|
| 1 | 1 | 5 | 19-2041.02 | Environmental Restoration Planners |
| 1 | 1 | 3 | 39-5012.00 | Hairdressers, Hairstylists, and Cosmetologists
|
| 1 | 1 | 4 | 39-9032.00 | Recreation Workers
|
| 1 | 1 | 4 | 11-9199.08 | Loss Prevention Managers
|
| 1 | 1 | 4 | 11-3013.01 | Security Managers |
| 1 | 1 | 5 | 19-3091.00 | Anthropologists and Archeologists |
| 1 | 1 | 4 | 11-9199.02 | Compliance Managers
|
| 1 | 1 | 2 | 43-4031.00 | Court, Municipal, and License Clerks |
| 1 | 1 | 4 | 13-1041.07 | Regulatory Affairs Specialists |
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Contract with architectural firms to draw up detailed plans for new structures.
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Act as liaisons between on-site managers or tenants and owners.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Purchase building and maintenance supplies, equipment, or furniture.
- Review rents to ensure that they are in line with rental markets.
- Clean common areas, change light bulbs, and make minor property repairs.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Contract with architectural firms to draw up detailed plans for new structures.
- Write, prepare, and deliver statements for the Congressional Record.
- Alert constituents of government actions and programs by way of newsletters, personal appearances at town meetings, phone calls, and individual meetings.
- Promote the industries and products of their electoral districts.
- Negotiate with colleagues or members of other political parties in order to reconcile differing interests, and to create policies and agreements.
- Represent their parties in negotiations with political executives or members of other parties, and when speaking with the media.
- Serve on commissions, investigative panels, study groups, and committees in order to examine specialized areas and recommend action.
- Represent their government at local, national, and international meetings and conferences.
- Analyze and understand the local and national implications of proposed legislation.
- Appoint nominees to leadership posts, or approve such appointments.
- Confer with colleagues to formulate positions and strategies pertaining to pending issues.
- Debate the merits of proposals and bill amendments during floor sessions, following the appropriate rules of procedure.
- Develop expertise in subject matters related to committee assignments.
- Hear testimony from constituents, representatives of interest groups, board and commission members, and others with an interest in bills or issues under consideration.
- Keep abreast of the issues affecting constituents by making personal visits and phone calls, reading local newspapers, and viewing or listening to local broadcasts.
- Maintain knowledge of relevant national and international current events.
- Prepare drafts of amendments, government policies, laws, rules, regulations, budgets, programs and procedures.
- Read and review concerns of constituents or the general public and determine if governmental action is necessary.
- Review bills in committee, and make recommendations about their future.
- Seek federal funding for local projects and programs.
- Vote on motions, amendments, and decisions on whether or not to report a bill out from committee to the assembly floor.
- Attend receptions, dinners, and conferences to meet people, exchange views and information, and develop working relationships.
- Conduct "head counts" to help predict the outcome of upcoming votes.
- Determine campaign strategies for media advertising, positions on issues, and public appearances.
- Encourage and support party candidates for political office.
- Establish personal offices in local districts or states, and manage office staff.
- Evaluate the structure, efficiency, activities, and performance of government agencies.
- Organize and maintain campaign organizations and fundraisers, in order to raise money for election or re-election.
- Oversee expense allowances, ensuring that accounts are balanced at the end of each fiscal year.
- Speak to students to encourage and support the development of future political leaders.
- Write, prepare, and deliver statements for the Congressional Record.
- Alert constituents of government actions and programs by way of newsletters, personal appearances at town meetings, phone calls, and individual meetings.
- Promote the industries and products of their electoral districts.
- Negotiate with colleagues or members of other political parties in order to reconcile differing interests, and to create policies and agreements.
- Represent their parties in negotiations with political executives or members of other parties, and when speaking with the media.
- Serve on commissions, investigative panels, study groups, and committees in order to examine specialized areas and recommend action.
- Represent their government at local, national, and international meetings and conferences.
- Record adverse event and side effect data and confer with investigators regarding the reporting of events to oversight agencies.
- Solicit industry-sponsored trials through contacts and professional organizations.
- Collaborate with investigators to prepare presentations or reports of clinical study procedures, results, and conclusions.
- Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data.
- Contact outside health care providers and communicate with subjects to obtain follow-up information.
- Communicate with laboratories or investigators regarding laboratory findings.
- Contact industry representatives to ensure equipment and software specifications necessary for successful study completion.
- Schedule subjects for appointments, procedures, or inpatient stays as required by study protocols.
- Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.
- Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with physicians and nurses.
- Prepare study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
- Inform patients or caregivers about study aspects and outcomes to be expected.
- Monitor study activities to ensure compliance with protocols and with all relevant local, federal, and state regulatory and institutional polices.
- Oversee subject enrollment to ensure that informed consent is properly obtained and documented.
- Maintain required records of study activity including case report forms, drug dispensation records, or regulatory forms.
- Identify protocol problems, inform investigators of problems, or assist in problem resolution efforts, such as protocol revisions.
- Review proposed study protocols to evaluate factors such as sample collection processes, data management plans, or potential subject risks.
- Track enrollment status of subjects and document dropout information such as dropout causes and subject contact efforts.
- Code, evaluate, or interpret collected study data.
- Direct the requisition, collection, labeling, storage, or shipment of specimens.
- Instruct research staff in scientific and procedural aspects of studies including standards of care, informed consent procedures, or documentation procedures.
- Prepare for or participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
- Order drugs or devices necessary for study completion.
- Participate in the development of study protocols including guidelines for administration or data collection procedures.
- Confer with health care professionals to determine the best recruitment practices for studies.
- Review scientific literature, participate in continuing education activities, or attend conferences and seminars to maintain current knowledge of clinical studies affairs and issues.
- Organize space for study equipment and supplies.
- Develop advertising and other informational materials to be used in subject recruitment.
- Dispense medical devices or drugs, and calculate dosages and provide instructions as necessary.
- Arrange for research study sites and determine staff or equipment availability.
- Interpret protocols and advise treating physicians on appropriate dosage modifications or treatment calculations based on patient characteristics.
- Register protocol patients with appropriate statistical centers as required.
- Participate in preparation and management of research budgets and monetary disbursements.
- Record adverse event and side effect data and confer with investigators regarding the reporting of events to oversight agencies.
- Solicit industry-sponsored trials through contacts and professional organizations.
- Collaborate with investigators to prepare presentations or reports of clinical study procedures, results, and conclusions.
- Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data.
- Contact outside health care providers and communicate with subjects to obtain follow-up information.
- Communicate with laboratories or investigators regarding laboratory findings.
- Contact industry representatives to ensure equipment and software specifications necessary for successful study completion.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Attend and participate in meetings of municipal councils or council committees.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Implement corrective action plans to solve organizational or departmental problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Serve as liaisons between organizations, shareholders, and outside organizations.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Preside over, or serve on, boards of directors, management committees, or other governing boards.
- Organize or approve promotional campaigns.
- Nominate citizens to boards or commissions.
- Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- Refer major policy matters to elected representatives for final decisions.
- Direct or conduct studies or research on issues affecting areas of responsibility.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Attend and participate in meetings of municipal councils or council committees.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
- Respond to requests for information about employers' activities or status.
- Assign, supervise, and review the activities of public relations staff.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Design and edit promotional publications, such as brochures.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Develop, implement, or maintain crisis communication plans.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
- Draft speeches for company executives and arrange interviews and other forms of contact for them.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
- Evaluate advertising and promotion programs for compatibility with public relations efforts.
- Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
- Formulate policies and procedures related to public information programs, working with public relations executives.
- Maintain company archives.
- Manage communications budgets.
- Manage in-house communication courses.
- Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.
- Observe and report on social, economic, and political trends that might affect employers.
- Produce films and other video products, regulate their distribution, and operate film library.
- Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
- Respond to requests for information about employers' activities or status.
- Consult with, or serve as, technical liaison between business, industry, government, and union officials.
- Work with the Department of Labor and promote its use with employers.
- Speak at conferences and events to promote apprenticeships and related training programs.
- Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
- Ensure company compliance with federal and state laws, including reporting requirements.
- Prepare occupational classifications, job descriptions, and salary scales.
- Provide advice on the resolution of classification and salary complaints.
- Research job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends.
- Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
- Perform multifactor data and cost analyses that may be used in areas such as support of collective bargaining agreements.
- Prepare reports, such as organization and flow charts and career path reports, to summarize job analysis and evaluation and compensation analysis information.
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
- Assess need for and develop job analysis instruments and materials.
- Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.
- Assist in preparing and maintaining personnel records and handbooks.
- Analyze organizational, occupational, and industrial data to facilitate organizational functions and provide technical information to business, industry, and government.
- Administer employee insurance, pension, and savings plans, working with insurance brokers and plan carriers.
- Research employee benefit and health and safety practices, and recommend changes or modifications to existing policies.
- Develop, implement, administer, and evaluate personnel and labor relations programs, including performance appraisal, affirmative action, and employment equity programs.
- Advise staff of individuals' qualifications.
- Negotiate collective agreements on behalf of employers or workers, and mediate labor disputes and grievances.
- Review occupational data on Alien Employment Certification Applications to determine the appropriate occupational title and code, and provide local offices with information about immigration and occupations.
- Plan and develop curricula and materials for training programs and conduct training.
- Prepare research results for publication in form of journals, books, manuals, and film.
- Consult with, or serve as, technical liaison between business, industry, government, and union officials.
- Work with the Department of Labor and promote its use with employers.
- Speak at conferences and events to promote apprenticeships and related training programs.
- Communicate research findings on various types of diseases to health practitioners, policy makers, and the public.
- Monitor and report incidents of infectious diseases to local and state health agencies.
- Oversee public health programs, including statistical analysis, health care planning, surveillance systems, and public health improvement.
- Investigate diseases or parasites to determine cause and risk factors, progress, life cycle, or mode of transmission.
- Educate healthcare workers, patients, and the public about infectious and communicable diseases, including disease transmission and prevention.
- Plan and direct studies to investigate human or animal disease, preventive methods, and treatments for disease.
- Provide expertise in the design, management and evaluation of study protocols and health status questionnaires, sample selection, and analysis.
- Write articles for publication in professional journals.
- Write grant applications to fund epidemiologic research.
- Plan, administer and evaluate health safety standards and programs to improve public health, conferring with health department, industry personnel, physicians, and others.
- Consult with and advise physicians, educators, researchers, government health officials and others regarding medical applications of sciences, such as physics, biology, and chemistry.
- Supervise professional, technical, and clerical personnel.
- Standardize drug dosages, methods of immunization, and procedures for manufacture of drugs and medicinal compounds.
- Teach principles of medicine and medical and laboratory procedures to physicians, residents, students, and technicians.
- Prepare and analyze samples to study effects of drugs, gases, pesticides, or microorganisms on cell structure and tissue.
- Communicate research findings on various types of diseases to health practitioners, policy makers, and the public.
- Monitor and report incidents of infectious diseases to local and state health agencies.
- Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
- Develop instructional materials for the public and make presentations to citizens' groups to provide information on emergency plans and their implementation processes.
- Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
- Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
- Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
- Maintain and update all resource materials associated with emergency preparedness plans.
- Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
- Develop and perform tests and evaluations of emergency management plans in accordance with state and federal regulations.
- Collaborate with other officials to prepare and analyze damage assessments following disasters or emergencies.
- Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
- Keep informed of activities or changes that could affect the likelihood of an emergency, response efforts, or plan implementation.
- Inspect facilities and equipment, such as emergency management centers and communications equipment, to determine their operational and functional capabilities in emergency situations.
- Review emergency plans of individual organizations, such as medical facilities, to ensure their adequacy.
- Keep informed of federal, state, and local regulations affecting emergency plans, and ensure that plans adhere to those regulations.
- Conduct surveys to determine the types of emergency-related needs to be addressed in disaster planning, or provide technical support to others conducting such surveys.
- Attend meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists.
- Propose alteration of emergency response procedures, based on regulatory changes, technological changes, or knowledge gained from outcomes of previous emergency situations.
- Apply for federal funding for emergency-management-related needs, and administer and report on the progress of such grants.
- Train local groups in the preparation of long-term plans that are compatible with federal and state plans.
- Provide communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation, and related items.
- Study emergency plans used elsewhere to gather information for plan development.
- Develop and implement training procedures and strategies for radiological protection, detection, and decontamination.
- Inventory and distribute nuclear, biological, and chemical detection and contamination equipment, providing instruction in its maintenance and use.
- Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
- Develop instructional materials for the public and make presentations to citizens' groups to provide information on emergency plans and their implementation processes.
- Use computer skills and software to manage Web sites or databases, publish newsletters, or provide webinars.
- Respond to customer, public, or media requests for information about wellness programs or services.
- Maintain wellness- and fitness-related schedules, records, or reports.
- Develop or coordinate fitness and wellness programs or services.
- Recommend or approve new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs.
- Manage or oversee fitness or recreation facilities, ensuring safe and clean facilities and equipment.
- Supervise fitness or wellness specialists, such as fitness instructors, nutritionists, or health educators.
- Track attendance, participation, or performance data related to wellness events.
- Conduct or facilitate training sessions or seminars for wellness and fitness staff.
- Maintain or arrange for maintenance of fitness equipment or facilities.
- Prepare or implement budgets and strategic, operational, purchasing, or maintenance plans.
- Evaluate fitness and wellness programs to determine their effectiveness.
- Develop fitness or wellness classes, such as yoga, aerobics, strength training, or aquatics, ensuring a diversity of class offerings.
- Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices.
- Conduct needs assessments or surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.
- Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants.
- Develop marketing campaigns to promote a healthy lifestyle or participation in fitness or wellness programs.
- Select or supervise contractors, such as event hosts or health, fitness, and wellness practitioners.
- Track cost-containment strategies and programs to evaluate effectiveness.
- Provide individual support or counseling in general wellness or nutrition.
- Organize and oversee fitness or wellness programs, such as information presentations, blood drives, or training in first aid or cardiopulmonary resuscitation (CPR).
- Organize and oversee events such as organized runs or walks.
- Organize and oversee health screenings or other preventive measures, such as mammography, blood pressure, or cholesterol screenings or flu vaccinations.
- Interpret insurance data or Health Reimbursement Account (HRA) data to develop programs that address specific needs of target populations.
- Use computer skills and software to manage Web sites or databases, publish newsletters, or provide webinars.
- Respond to customer, public, or media requests for information about wellness programs or services.
- Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
- Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Answer questions from taxpayers and assist them in completing tax forms.
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
- Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
- Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
- Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
- Conduct independent field audits and investigations of income tax returns to verify information or to amend tax liabilities.
- Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Process individual and corporate income tax returns, and sales and excise tax returns.
- Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
- Review selected tax returns to determine the nature and extent of audits to be performed on them.
- Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
- Participate in informal appeals hearings on contested cases from other agents.
- Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
- Enter tax return information into computers for processing.
- Install systems of recording costs or other financial and budgetary data or provide advice on such systems, based on examination of current financial records.
- Request that the state or federal revenue service prepare a return on a taxpayer's behalf in cases where taxes have not been filed.
- Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
- Develop and deliver training on weather topics.
- Broadcast weather conditions, forecasts, or severe weather warnings to the public via television, radio, or the Internet or provide this information to the news media.
- Prepare weather reports or maps for analysis, distribution, or use in weather broadcasts, using computer graphics.
- Speak to the public to discuss weather topics or answer questions.
- Gather data from sources such as surface or upper air stations, satellites, weather bureaus, or radar for use in meteorological reports or forecasts.
- Develop or use mathematical or computer models for weather forecasting.
- Interpret data, reports, maps, photographs, or charts to predict long- or short-range weather conditions, using computer models and knowledge of climate theory, physics, and mathematics.
- Prepare forecasts or briefings to meet the needs of industry, business, government, or other groups.
- Analyze historical climate information, such as precipitation or temperature records, to help predict future weather or climate trends.
- Analyze climate data sets, using techniques such as geophysical fluid dynamics, data assimilation, or numerical modeling.
- Conduct numerical simulations of climate conditions to understand and predict global or regional weather patterns.
- Conduct meteorological research into the processes or determinants of atmospheric phenomena, weather, or climate.
- Consult with other offices, agencies, professionals, or researchers regarding the use and interpretation of climatological information for weather predictions and warnings.
- Prepare scientific atmospheric or climate reports, articles, or texts.
- Develop computer programs to collect meteorological data or to present meteorological information.
- Apply meteorological knowledge to issues such as global warming, pollution control, or ozone depletion.
- Design or develop new equipment or methods for meteorological data collection, remote sensing, or related applications.
- Measure wind, temperature, and humidity in the upper atmosphere, using weather balloons.
- Direct forecasting services at weather stations or at radio or television broadcasting facilities.
- Research the impact of industrial projects or pollution on climate, air quality, or weather phenomena.
- Collect air samples from planes or ships over land or sea to study atmospheric composition.
- Conduct wind assessment, integration, or validation studies.
- Teach college-level courses on topics such as atmospheric and space science, meteorology, or global climate change.
- Create visualizations to illustrate historical or future changes in the Earth's climate, using paleoclimate or climate geographic information systems (GIS) databases.
- Estimate or predict the effects of global warming over time for specific geographic regions.
- Develop and deliver training on weather topics.
- Broadcast weather conditions, forecasts, or severe weather warnings to the public via television, radio, or the Internet or provide this information to the news media.
- Prepare weather reports or maps for analysis, distribution, or use in weather broadcasts, using computer graphics.
- Speak to the public to discuss weather topics or answer questions.
- Discuss with planning officials the purpose of land use projects, such as transportation, conservation, residential, commercial, industrial, or community use.
- Advocate sustainability to community groups, government agencies, the general public, or special interest groups.
- Respond to public inquiries and complaints.
- Design, promote, or administer government plans or policies affecting land use, zoning, public utilities, community facilities, housing, or transportation.
- Advise planning officials on project feasibility, cost-effectiveness, regulatory conformance, or possible alternatives.
- Create, prepare, or requisition graphic or narrative reports on land use data, including land area maps overlaid with geographic variables, such as population density.
- Hold public meetings with government officials, social scientists, lawyers, developers, the public, or special interest groups to formulate, develop, or address issues regarding land use or community plans.
- Mediate community disputes or assist in developing alternative plans or recommendations for programs or projects.
- Recommend approval, denial, or conditional approval of proposals.
- Conduct field investigations, surveys, impact studies, or other research to compile and analyze data on economic, social, regulatory, or physical factors affecting land use.
- Evaluate proposals for infrastructure projects or other development for environmental impact or sustainability.
- Keep informed about economic or legal issues involved in zoning codes, building codes, or environmental regulations.
- Assess the feasibility of land use proposals and identify necessary changes.
- Determine the effects of regulatory limitations on land use projects.
- Review and evaluate environmental impact reports pertaining to private or public planning projects or programs.
- Supervise or coordinate the work of urban planning technicians or technologists.
- Develop plans for public or alternative transportation systems for urban or regional locations to reduce carbon output associated with transportation.
- Identify opportunities or develop plans for sustainability projects or programs to improve energy efficiency, minimize pollution or waste, or restore natural systems.
- Coordinate work with economic consultants or architects during the formulation of plans or the design of large pieces of infrastructure.
- Investigate property availability for purposes of development.
- Conduct interviews, surveys and site inspections concerning factors that affect land usage, such as zoning, traffic flow and housing.
- Prepare reports, using statistics, charts, and graphs, to illustrate planning studies in areas such as population, land use, or zoning.
- Prepare, develop and maintain maps and databases.
- Prepare, maintain and update files and records, including land use data and statistics.
- Research, compile, analyze and organize information from maps, reports, investigations, and books for use in reports and special projects.
- Discuss with planning officials the purpose of land use projects, such as transportation, conservation, residential, commercial, industrial, or community use.
- Advocate sustainability to community groups, government agencies, the general public, or special interest groups.
- Respond to public inquiries and complaints.
- Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
- Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
- Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
- Design or use assessments to monitor student learning outcomes.
- Recruit, hire, train, and terminate departmental personnel.
- Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
- Advise students on issues such as course selection, progress toward graduation, and career decisions.
- Plan, administer, and control budgets, maintain financial records, and produce financial reports.
- Formulate strategic plans for the institution.
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
- Prepare reports on academic or institutional data.
- Participate in faculty and college committee activities.
- Direct activities of administrative departments, such as admissions, registration, and career services.
- Appoint individuals to faculty positions, and evaluate their performance.
- Develop curricula, and recommend curricula revisions and additions.
- Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
- Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
- Teach courses within their department.
- Review student misconduct reports requiring disciplinary action, and counsel students regarding such reports.
- Review registration statistics, and consult with faculty officials to develop registration policies.
- Confer with other academic staff to explain and formulate admission requirements and course credit policies.
- Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
- Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities.
- Coordinate the production and dissemination of university publications, such as course catalogs and class schedules.
- Write grants to procure external funding, and supervise grant-funded projects.
- Plan and promote sporting events and social, cultural, and recreational activities.
- Audit the financial status of student organizations and facility accounts.
- Oversee facilities management for the university, including construction, repair, and maintenance projects.
- Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
- Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
- Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
- Contact organizations to explain services and facilities offered.
- Coordinate with the media to disseminate advertising.
- Represent company at trade association meetings to promote products.
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
- Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
- Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
- Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
- Plan and execute advertising policies and strategies for organizations.
- Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
- Prepare budgets and submit estimates for program costs as part of campaign plan development.
- Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
- Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets, such as dealers, distributors, or consumers.
- Track program budgets, expenses, and campaign response rates to evaluate each campaign, based on program objectives and industry norms.
- Read trade journals and professional literature to stay informed on trends, innovations, and changes that affect media planning.
- Manage sales team, including setting goals, providing incentives, and evaluating employee performance.
- Prepare and negotiate advertising and sales contracts.
- Formulate plans to extend business with established accounts and to transact business as agent for advertising accounts.
- Train and direct workers engaged in developing and producing advertisements.
- Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.
- Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
- Direct and coordinate product research and development.
- Analyze marketing or sales trends to forecast future conditions.
- Analyze the effectiveness of marketing tactics or channels.
- Attend or participate in conferences, community events, and promotional events related to products or technologies.
- Conduct research on consumer opinions and buying habits, and identify target audiences for products, services, or technologies.
- Coordinate with marketing team members, graphic artists, and other workers to develop and implement marketing programs.
- Develop communications materials, advertisements, presentations, or public relations initiatives to promote awareness of products and services.
- Develop comprehensive marketing strategies, using knowledge of products and technologies, markets, and regulations.
- Devise or evaluate methods and procedures for collecting data, such as surveys, opinion polls, and questionnaires.
- Maintain portfolios of marketing campaigns, strategies, and other marketing products or ideas.
- Contact organizations to explain services and facilities offered.
- Coordinate with the media to disseminate advertising.
- Represent company at trade association meetings to promote products.
- Provide assistance to the public, such as directions to court offices.
- Announce entrance of judge.
- Screen persons entering courthouse using magnetometers, x-ray machines, and other devices to collect and retain unauthorized firearms and other contraband.
- Escort prisoners to and from courthouse and maintain custody of prisoners during court proceedings.
- Maintain order in courtroom during trial and guard jury from outside contact.
- Provide security by patrolling interior and exterior of courthouse and escorting judges and other court employees.
- Guard lodging of sequestered jury.
- Enforce courtroom rules of behavior and warn persons not to smoke or disturb court procedure.
- Arrest persons in court when arrest warrants have been issued.
- Report need for police or medical assistance to sheriff's office.
- Check courtroom for security and cleanliness and assure availability of sundry supplies, such as notepads, for use by judge, jurors, and attorneys.
- Stop people from entering courtroom while judge charges jury.
- Screen, control, and handle evidence and exhibits during court proceedings.
- Maintain court docket.
- Provide jury escort to restaurant and other areas outside of courtroom to prevent jury contact with public.
- Provide assistance to the public, such as directions to court offices.
- Announce entrance of judge.
- Make presentations at professional meetings to further knowledge in the field.
- Confer with scientists, engineers, regulators, or others to plan or review projects or to provide technical assistance.
- Hire, supervise, or evaluate engineers, technicians, researchers, or other staff.
- Design or coordinate successive phases of problem analysis, solution proposals, or testing.
- Plan or direct research, development, or production activities.
- Review project activities and prepare and review research, testing, or operational reports.
- Develop client relationships and communicate with clients to explain proposals, present research findings, establish specifications, or discuss project status.
- Determine scientific or technical goals within broad outlines provided by top management and make detailed plans to accomplish these goals.
- Prepare project proposals.
- Develop or implement policies, standards, or procedures for the architectural, scientific, or technical work performed to ensure regulatory compliance or operations enhancement.
- Recruit personnel or oversee the development or maintenance of staff competence.
- Prepare and administer budgets, approve and review expenditures, and prepare financial reports.
- Conduct own research in field of expertise.
- Develop innovative technology or train staff for its implementation.
- Provide for stewardship of plant or animal resources or habitats, studying land use, monitoring animal populations, or providing shelter, resources, or medical treatment for animals.
- Advise or assist in obtaining patents or meeting other legal requirements.
- Make presentations at professional meetings to further knowledge in the field.
- Confer with scientists, engineers, regulators, or others to plan or review projects or to provide technical assistance.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Represent organizations in relations with governmental and media institutions.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
- Research and analyze member or community needs to determine program directions and goals.
- Implement and evaluate staff, volunteer, or community training programs.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Plan and administer budgets for programs, equipment, and support services.
- Direct fundraising activities and the preparation of public relations materials.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Represent organizations in relations with governmental and media institutions.
- Perform marketing and public relations activities.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Book tickets for guests for local tours and attractions.
- Perform marketing and public relations activities.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.
- Meet with federal, state, and local agencies to stay abreast of policies and to discuss improvements for education programs.
- Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and use, and to ensure compliance with federal, state, and local regulations.
- Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques and to determine areas for improvement.
- Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
- Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
- Direct and coordinate activities of teachers, administrators, and support staff at schools, public agencies, and institutions.
- Recruit, hire, train, and evaluate primary and supplemental staff.
- Confer with parents and staff to discuss educational activities, policies, and student behavior or learning problems.
- Enforce discipline and attendance rules.
- Create school improvement plans, using student performance data.
- Set educational standards and goals, and help establish policies and procedures to carry them out.
- Plan and lead professional development activities for teachers, administrators, and support staff.
- Participate in special education-related activities, such as attending meetings and providing support to special educators throughout the district.
- Plan and develop instructional methods and content for educational, vocational, or student activity programs.
- Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Prepare and submit budget requests and recommendations, or grant proposals to solicit program funding.
- Recommend personnel actions related to programs and services.
- Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.
- Develop partnerships with businesses, communities, and other organizations to help meet identified educational needs and to provide school-to-work programs.
- Review and interpret government codes, and develop programs to ensure adherence to codes and facility safety, security, and maintenance.
- Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
- Direct and coordinate school maintenance services and the use of school facilities.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
- Mentor and support administrative staff members, such as superintendents and principals.
- Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
- Coordinate and direct extracurricular activities and programs, such as after-school events and athletic contests.
- Plan, coordinate, and oversee school logistics programs, such as bus and food services.
- Teach classes or courses to students.
- Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.
- Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.
- Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.
- Meet with federal, state, and local agencies to stay abreast of policies and to discuss improvements for education programs.
- Maintain records of business transactions and product inventories, reporting data to companies or government agencies as necessary.
- Purchase, for further processing or for resale, farm products, such as milk, grains, or Christmas trees.
- Arrange for processing or resale of purchased products.
- Negotiate contracts with farmers for the production or purchase of farm products.
- Arrange for transportation or storage of purchased products.
- Review orders to determine product types and quantities required to meet demand.
- Examine or test crops or products to estimate their value, determine their grade, or locate any evidence of disease or insect damage.
- Coordinate or direct activities of workers engaged in cutting, transporting, storing, or milling products and maintaining records.
- Sell supplies, such as seed, feed, fertilizers, or insecticides, arranging for loans or financing as necessary.
- Advise farm groups or growers on land preparation or livestock care techniques that will maximize the quantity and quality of production.
- Calculate applicable government grain quotas.
- Estimate land production possibilities, surveying property and studying factors such as crop rotation history, soil fertility, or irrigation facilities.
- Maintain records of business transactions and product inventories, reporting data to companies or government agencies as necessary.
- Explain economic impact of policies to the public.
- Study economic and statistical data in area of specialization, such as finance, labor, or agriculture.
- Conduct research on economic issues, and disseminate research findings through technical reports or scientific articles in journals.
- Compile, analyze, and report data to explain economic phenomena and forecast market trends, applying mathematical models and statistical techniques.
- Supervise research projects and students' study projects.
- Teach theories, principles, and methods of economics.
- Study the socioeconomic impacts of new public policies, such as proposed legislation, taxes, services, and regulations.
- Formulate recommendations, policies, or plans to solve economic problems or to interpret markets.
- Provide advice and consultation on economic relationships to businesses, public and private agencies, and other employers.
- Forecast production and consumption of renewable resources and supply, consumption, and depletion of non-renewable resources.
- Develop economic guidelines and standards, and prepare points of view used in forecasting trends and formulating economic policy.
- Testify at regulatory or legislative hearings concerning the estimated effects of changes in legislation or public policy, and present recommendations based on cost-benefit analyses.
- Provide litigation support, such as writing reports for expert testimony or testifying as an expert witness.
- Explain economic impact of policies to the public.
- Submit samples of products to government laboratories for testing, as required.
- Prepare correspondence, reports of inspections or investigations, or recommendations for action.
- Examine records, reports, or other documents to establish facts or detect discrepancies.
- Inspect government property, such as construction sites or public housing, to ensure compliance with contract specifications or legal requirements.
- Investigate alleged license or permit violations.
- Inspect manufactured or processed products to ensure compliance with contract specifications or legal requirements.
- Collect, identify, evaluate, or preserve case evidence.
- Inspect government-owned equipment or materials in the possession of private contractors to ensure compliance with contracts or regulations or to prevent misuse.
- Investigate applications for special licenses or permits.
- Recommend legal or administrative action to protect government property.
- Testify in court or at administrative proceedings concerning investigation findings.
- Coordinate with or assist law enforcement agencies in matters of mutual concern.
- Monitor investigations of suspected offenders to ensure that they are conducted in accordance with constitutional requirements.
- Locate and interview plaintiffs, witnesses, or representatives of business or government to gather facts relevant to inspections or alleged violations.
- Submit samples of products to government laboratories for testing, as required.
- Solicit sales of new or additional services or products.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Order tests that could determine the causes of product malfunctions.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Solicit sales of new or additional services or products.
- Explain sociological research to the general public.
- Analyze and interpret data to increase the understanding of human social behavior.
- Prepare publications and reports containing research findings.
- Develop, implement, and evaluate methods of data collection, such as questionnaires or interviews.
- Collect data about the attitudes, values, and behaviors of people in groups, using observation, interviews, and review of documents.
- Teach sociology.
- Plan and conduct research to develop and test theories about societal issues such as crime, group relations, poverty, and aging.
- Present research findings at professional meetings.
- Develop problem intervention procedures, using techniques such as interviews, consultations, role playing, and participant observation of group interactions.
- Consult with and advise individuals such as administrators, social workers, and legislators regarding social issues and policies, as well as the implications of research findings.
- Direct work of statistical clerks, statisticians, and others who compile and evaluate research data.
- Collaborate with research workers in other disciplines.
- Write grants to obtain funding for research projects.
- Develop approaches to the solution of groups' problems, based on research findings in sociology and related disciplines.
- Observe group interactions and role affiliations to collect data, identify problems, evaluate progress, and determine the need for additional change.
- Explain sociological research to the general public.
- Report law or regulation violations to appropriate boards or agencies.
- Warn violators of infractions or penalties.
- Evaluate applications, records, or documents to gather information about eligibility or liability issues.
- Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
- Prepare reports of activities, evaluations, recommendations, or decisions.
- Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
- Issue licenses to individuals meeting standards.
- Collect fees for licenses.
- Administer oral, written, road, or flight tests to license applicants.
- Visit establishments to verify that valid licenses or permits are displayed and that licensing standards are being upheld.
- Score tests and observe equipment operation and control to rate ability of applicants.
- Prepare correspondence to inform concerned parties of licensing decisions or appeals processes.
- Identify compliance issues that require follow-up or investigation.
- Keep informed regarding pending industry changes, trends, or best practices.
- Provide assistance to internal or external auditors in compliance reviews.
- Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
- Report law or regulation violations to appropriate boards or agencies.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet Web pages.
- Assign, supervise, and review the activities of fundraising staff.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Design and edit promotional publications, such as brochures.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Develop strategies to encourage new or increased contributions.
- Direct activities of external agencies, establishments, or departments that develop and implement fundraising strategies and programs.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new fundraising opportunities.
- Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
- Evaluate advertising and promotion programs for compatibility with fundraising efforts.
- Formulate policies and procedures related to fundraising programs.
- Manage fundraising budgets.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Produce films and other video products, regulate their distribution, and operate film library.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet Web pages.
- Promote company products, services, and savings plans when appropriate.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Provide assistance for customers with special billing requests.
- Calculate and quote charges for services such as long-distance connections.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
- Interrupt busy lines if an emergency warrants.
- Provide relay service for hearing-impaired users.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Update directory information.
- Keep records of calls placed and received, and of related toll charges.
- Promote company products, services, and savings plans when appropriate.
- Inform businesses, community groups, and governmental agencies about educational needs, available programs, and program policies.
- Confer with parents and staff to discuss educational activities and policies and students' behavioral or learning problems.
- Monitor students' progress and provide students and teachers with assistance in resolving any problems.
- Recruit, hire, train, and evaluate primary and supplemental staff and recommend personnel actions for programs and services.
- Teach classes or courses or provide direct care to children.
- Set educational standards and goals and help establish policies, procedures, and programs to carry them out.
- Determine the scope of educational program offerings and prepare drafts of program schedules and descriptions to estimate staffing and facility requirements.
- Determine allocations of funds for staff, supplies, materials, and equipment and authorize purchases.
- Direct and coordinate activities of teachers or administrators at daycare centers, schools, public agencies, or institutions.
- Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.
- Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
- Review and interpret government codes and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
- Review and evaluate new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations and recommend any necessary modifications.
- Collect and analyze survey data, regulatory information, and demographic and employment trends to forecast enrollment patterns and the need for curriculum changes.
- Write articles, manuals, and other publications and assist in the distribution of promotional literature about programs and facilities.
- Prepare and submit budget requests or grant proposals to solicit program funding.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Inform businesses, community groups, and governmental agencies about educational needs, available programs, and program policies.
- Direct marketing, advertising, or other customer recruitment efforts.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Train workers in proper operational procedures and functions and explain company policies.
- Resolve customer complaints regarding worker performance or services rendered.
- Recruit and hire staff members.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Take disciplinary action to address performance problems.
- Apply customer feedback to service improvement efforts.
- Requisition necessary supplies, equipment, or services.
- Participate in continuing education to stay abreast of industry trends and developments.
- Inform workers about interests or special needs of specific groups.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Inform management about problems, such as employee disputes.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Direct marketing, advertising, or other customer recruitment efforts.
- Coordinate with federal land managers and other agencies and organizations to manage and protect rangelands.
- Regulate grazing, such as by issuing permits and checking for compliance with standards, and help ranchers plan and organize grazing systems to manage, improve, protect, and maximize the use of rangelands.
- Manage forage resources through fire, herbicide use, or revegetation to maintain a sustainable yield from the land.
- Measure and assess vegetation resources for biological assessment companies, environmental impact statements, and rangeland monitoring programs.
- Maintain soil stability and vegetation for non-grazing uses, such as wildlife habitats and outdoor recreation.
- Study grazing patterns to determine number and kind of livestock that can be most profitably grazed and to determine the best grazing seasons.
- Offer advice to rangeland users on water management, forage production methods, and control of brush.
- Plan and direct construction and maintenance of range improvements, such as fencing, corrals, stock-watering reservoirs, and soil-erosion control structures.
- Mediate agreements among rangeland users and preservationists as to appropriate land use and management.
- Study rangeland management practices and research range problems to provide sustained production of forage, livestock, and wildlife.
- Tailor conservation plans to landowners' goals, such as livestock support, wildlife, or recreation.
- Develop technical standards and specifications used to manage, protect, and improve the natural resources of range lands and related grazing lands.
- Plan and implement revegetation of disturbed sites.
- Study forage plants and their growth requirements to determine varieties best suited to particular range.
- Develop methods for protecting range from fire and rodent damage and for controlling poisonous plants.
- Develop new and improved instruments and techniques for activities, such as range reseeding.
- Manage private livestock operations.
- Coordinate with federal land managers and other agencies and organizations to manage and protect rangelands.
- Communicate test results to state and federal representatives and general public.
- Prepare technical and research reports, such as environmental impact reports, and communicate the results to individuals in industry, government, or the general public.
- Develop and maintain liaisons and effective working relations with groups and individuals, agencies, and the public to encourage cooperative management strategies or to develop information and interpret findings.
- Collect and analyze biological data about relationships among and between organisms and their environment.
- Supervise biological technicians and technologists and other scientists.
- Identify, classify, and study structure, behavior, ecology, physiology, nutrition, culture, and distribution of plant and animal species.
- Prepare requests for proposals or statements of work.
- Represent employer in a technical capacity at conferences.
- Review reports and proposals, such as those relating to land use classifications and recreational development, for accuracy, adequacy, or adherence to policies, regulations, or scientific standards.
- Develop methods and apparatus for securing representative plant, animal, aquatic, or soil samples.
- Plan and administer biological research programs for government, research firms, medical industries, or manufacturing firms.
- Write grant proposals to obtain funding for biological research.
- Research environmental effects of present and potential uses of land and water areas, determining methods of improving environmental conditions or such outputs as crop yields.
- Study and manage wild animal populations.
- Measure salinity, acidity, light, oxygen content, and other physical conditions of water to determine their relationship to aquatic life.
- Prepare plans for management of renewable resources.
- Teach or supervise students and perform research at universities and colleges.
- Study reactions of plants, animals, and marine species to parasites.
- Communicate test results to state and federal representatives and general public.
- Promote and sell nail care products.
- Clean and sanitize tools and work environment.
- Apply undercoat and clear or colored polish onto nails with brush.
- Maintain supply inventories and records of client services.
- Shape and smooth ends of nails, using scissors, files, or emery boards.
- Prepare nail cuticles with water and oil, using cuticle knives to push back cuticles and scissors or nippers to trim cuticles.
- Prepare customers' nails in soapy water, using swabs, files, and orange sticks.
- Remove previously applied nail polish, using liquid remover and swabs.
- Use rotary abrasive wheels to shape and smooth nails or artificial extensions.
- Schedule client appointments and accept payments.
- Assess the condition of clients' hands, remove dead skin, and massage hands.
- Roughen surfaces of fingernails, using abrasive wheel.
- Advise clients on nail care and use of products and colors.
- Treat nails to repair or improve strength and resilience by wrapping.
- Extend nails using powder, solvent, and paper forms attached to tips of customers' fingers to support and shape artificial nails.
- Polish nails, using powdered polish and buffer.
- Whiten underside of nails with white paste or pencils.
- Decorate clients' nails by piercing or attaching ornaments or designs.
- Promote and sell nail care products.
- Solicit tour patronage and sell souvenirs.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Solicit tour patronage and sell souvenirs.
- Market or promote the casino to bring in business.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Market or promote the casino to bring in business.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Recommend merchandise or services that will meet customers' needs.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Prepare invoices, shipping documents, and contracts.
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Adjust inventory records to reflect product movement.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Calculate and compile order-related statistics, and prepare reports for management.
- Recommend type of packing or labeling needed on order.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Clean and sterilize scissors, combs, clippers, and other instruments.
- Drape and pin protective cloths around customers' shoulders.
- Cut and trim hair according to clients' instructions or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
- Question patrons regarding desired services and haircut styles.
- Clean work stations and sweep floors.
- Apply lather and shave beards or neck and temple hair contours, using razors.
- Record services provided on cashiers' tickets or receive payment from customers.
- Shape and trim beards and moustaches, using scissors.
- Perform clerical and administrative duties such as keeping records, paying bills, and hiring and supervising personnel.
- Stay informed of the latest styles and hair care techniques.
- Suggest treatments to alleviate hair problems.
- Order supplies.
- Shampoo hair.
- Measure, fit, and groom hairpieces.
- Identify hair problems, using microscopes and testing devices, or by sending clients' hair samples out to independent laboratories for analysis.
- Provide skin care and nail treatments.
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
- Curl, color, or straighten hair, using special chemical solutions and equipment.
- Provide face, neck, and scalp massages.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Promote particular destinations, tour packages, and other travel services.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Promote particular destinations, tour packages, and other travel services.
- Negotiate with authorities, such as local government officials, to eliminate hazards along transportation routes.
- Inspect vehicles or other equipment for evidence of abuse, damage, or mechanical malfunction.
- Inspect vehicles or equipment to ensure compliance with rules, standards, or regulations.
- Inspect repairs to transportation vehicles or equipment to ensure that repair work was performed properly.
- Identify modifications to engines, fuel systems, emissions control equipment, or other vehicle systems to determine the impact of modifications on inspection procedures or conclusions.
- Perform low-pressure fuel evaluative tests (LPFET) to test for harmful emissions from vehicles without onboard diagnostics (OBD) equipment.
- Conduct remote inspections of motor vehicles, using handheld controllers and remotely directed vehicle inspection devices.
- Prepare reports on investigations or inspections and actions taken.
- Issue notices and recommend corrective actions when infractions or problems are found.
- Compare emissions findings with applicable emissions standards.
- Investigate and make recommendations on carrier requests for waiver of federal standards.
- Conduct visual inspections of emission control equipment and smoke emitted from gasoline or diesel vehicles.
- Conduct vehicle or transportation equipment tests, using diagnostic equipment.
- Identify emissions testing procedures and standards appropriate for the age and technology of vehicles.
- Investigate incidents or violations, such as delays, accidents, and equipment failures.
- Review commercial vehicle logs, shipping papers, or driver and equipment records to detect any problems or to ensure compliance with regulations.
- Attach onboard diagnostics (OBD) scanner cables to vehicles to conduct emissions inspections.
- Investigate complaints regarding safety violations.
- Examine carrier operating rules, employee qualification guidelines, or carrier training and testing programs for compliance with regulations or safety standards.
- Monitor or review output from systems, such as Thermal Imaging Units (TIU) or roadside imaging tools, to identify high-risk commercial motor vehicles for follow-up inspections.
- Evaluate new methods of packaging, testing, shipping, or transporting hazardous materials to ensure adequate public safety protection.
- Negotiate with authorities, such as local government officials, to eliminate hazards along transportation routes.
- Promote health clubs through membership sales, and record member information.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
- Offer alternatives during classes to accommodate different levels of fitness.
- Teach proper breathing techniques used during physical exertion.
- Monitor participants' progress and adapt programs as needed.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
- Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Maintain equipment inventories, and select, store, or issue equipment as needed.
- Maintain fitness equipment.
- Plan physical education programs to promote development of participants' physical attributes and social skills.
- Conduct therapeutic, recreational, or athletic activities.
- Organize, lead, and referee indoor and outdoor games, such as volleyball, baseball, and basketball.
- Teach individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities.
- Advise clients about proper clothing and shoes.
- Advise participants in use of heat or ultraviolet treatments and hot baths.
- Massage body parts to relieve soreness, strains, and bruises.
- Organize and conduct competitions and tournaments.
- Promote health clubs through membership sales, and record member information.
- Sell funeral services, products, or merchandise to clients.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Schedule funerals, burials, or cremations.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Offer counsel and comfort to families and friends of the deceased.
- Negotiate contracts for prearranged funeral services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Schedule work hours for funeral home or contract employees.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Explain goals, policies, or procedures to staff members.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Identify skill development needs for funeral home staff.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Interview and hire new employees.
- Conduct market research and analyze industry trends.
- Sell funeral services, products, or merchandise to clients.
- Participate in community activities for funeral home promotion or other purposes.
- Obtain information needed to complete legal documents, such as death certificates or burial permits.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Perform embalming duties, as necessary.
- Oversee the preparation and care of the remains of people who have died.
- Contact cemeteries to schedule the opening and closing of graves.
- Remove deceased remains from place of death.
- Arrange for clergy members to perform needed services.
- Provide information on funeral service options, products, or merchandise, and maintain a casket display area.
- Offer counsel and comfort to bereaved families or friends.
- Maintain financial records, order merchandise, or prepare accounts.
- Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
- Close caskets and lead funeral corteges to churches or burial sites.
- Direct preparations and shipment of bodies for out-of-state burial.
- Inform survivors of benefits for which they may be eligible.
- Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
- Plan placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays.
- Discuss and negotiate prearranged funerals with clients.
- Clean funeral home facilities and grounds.
- Arrange for pallbearers or inform pallbearers or honorary groups of their duties.
- Receive or usher people to their seats for services.
- Manage funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff.
- Participate in community activities for funeral home promotion or other purposes.
- Notify regulatory or permitting agencies of deviations from implemented remediation plans.
- Develop environmental restoration project schedules and budgets.
- Provide technical direction on environmental planning to energy engineers, biologists, geologists, or other professionals working to develop restoration plans or strategies.
- Create habitat management or restoration plans, such as native tree restoration and weed control.
- Conduct site assessments to certify a habitat or to ascertain environmental damage or restoration needs.
- Collect and analyze data to determine environmental conditions and restoration needs.
- Supervise and provide technical guidance, training, or assistance to employees working in the field to restore habitats.
- Plan environmental restoration projects, using biological databases, environmental strategies, and planning software.
- Communicate findings of environmental studies or proposals for environmental remediation to other restoration professionals.
- Apply for permits required for the implementation of environmental remediation projects.
- Inspect active remediation sites to ensure compliance with environmental or safety policies, standards, or regulations.
- Develop natural resource management plans, using knowledge of environmental planning or state and federal environmental regulatory requirements.
- Identify environmental mitigation alternatives, ensuring compliance with applicable standards, laws, or regulations.
- Identify short- and long-term impacts of environmental remediation activities.
- Write grants to obtain funding for restoration projects.
- Plan or supervise environmental studies to achieve compliance with environmental regulations in construction, modification, operation, acquisition, or divestiture of facilities such as power plants.
- Review existing environmental remediation designs.
- Develop and communicate recommendations for landowners to maintain or restore environmental conditions.
- Conduct feasibility and cost-benefit studies for environmental remediation projects.
- Conduct environmental impact studies to examine the ecological effects of pollutants, disease, human activities, nature, and climate change.
- Create environmental models or simulations, using geographic information system (GIS) data and knowledge of particular ecosystems or ecological regions.
- Create diagrams to communicate environmental remediation planning, using geographic information systems (GIS), computer-aided design (CAD), or other mapping or diagramming software.
- Develop environmental management or restoration plans for sites with power transmission lines, natural gas pipelines, fuel refineries, geothermal plants, wind farms, or solar farms.
- Notify regulatory or permitting agencies of deviations from implemented remediation plans.
- Demonstrate and sell hair care products and cosmetics.
- Keep work stations clean and sanitize tools, such as scissors and combs.
- Bleach, dye, or tint hair, using applicator or brush.
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers and razors.
- Schedule client appointments.
- Update and maintain customer information records, such as beauty services provided.
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Shampoo, rinse, condition, and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
- Operate cash registers to receive payments from patrons.
- Order, display, and maintain supplies.
- Comb, brush, and spray hair or wigs to set style.
- Develop new styles and techniques.
- Apply water or setting, straightening or waving solutions to hair, and use curlers, rollers, hot combs and curling irons to press and curl hair.
- Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
- Shave, trim, and shape beards and moustaches.
- Train or supervise other hairstylists, hairdressers, and assistants.
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
- Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
- Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
- Clean, shape, and polish fingernails and toenails, using files and nail polish.
- Apply artificial fingernails.
- Give facials to patrons, using special compounds, such as lotions and creams.
- Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
- Demonstrate and sell hair care products and cosmetics.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Confer with management to discuss and resolve participant complaints.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Take residents on community outings.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Collaborate with law enforcement to investigate and solve external theft or fraud cases.
- Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
- Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
- Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
- Investigate or interview individuals suspected of shoplifting or internal theft.
- Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
- Identify potential for loss and develop strategies to eliminate it.
- Hire or supervise loss prevention staff.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
- Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
- Maintain documentation of all loss prevention activity.
- Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
- Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
- Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
- Visit stores to ensure compliance with company policies and procedures.
- Analyze retail data to identify current or emerging trends in theft or fraud.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
- Perform cash audits and deposit investigations to fully account for store cash.
- Recommend improvements in loss prevention programs, staffing, scheduling, or training.
- Direct installation of covert surveillance equipment, such as security cameras.
- Monitor and review paperwork procedures and systems to prevent error-related shortages.
- Advise retail establishments on development of loss-investigation procedures.
- Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
- Collaborate with law enforcement to investigate and solve external theft or fraud cases.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Create or implement security standards, policies, and procedures.
- Develop budgets for security operations.
- Develop or manage investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Develop, recommend, or manage security procedures for operations or processes, such as security call centers, access control, and reporting tools.
- Direct or participate in emergency management and contingency planning.
- Identify, investigate, or resolve security breaches.
- Monitor and ensure a sound, ethical environment.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, or applicable government security requirements, policies, and directives.
- Plan security for special and high-risk events.
- Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on company property.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Purchase security-related supplies, equipment, or technology.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Review financial reports to ensure efficiency and quality of security operations.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Support efforts to reduce substance abuse or other illegal activities in the workplace.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Collaborate with economic development planners to decide on the implementation of proposed development policies, plans, and programs based on culturally institutionalized barriers and facilitating circumstances.
- Collect information and make judgments through observation, interviews, and review of documents.
- Research, survey, or assess sites of past societies and cultures in search of answers to specific research questions.
- Write about and present research findings for a variety of specialized and general audiences.
- Assess archeological sites for resource management, development, or conservation purposes and recommend methods for site protection.
- Collect artifacts made of stone, bone, metal, and other materials, placing them in bags and marking them to show where they were found.
- Study objects and structures recovered by excavation to identify, date, and authenticate them and to interpret their significance.
- Compare findings from one site with archeological data from other sites to find similarities or differences.
- Plan and direct research to characterize and compare the economic, demographic, health care, social, political, linguistic, and religious institutions of distinct cultural groups, communities, and organizations.
- Gather and analyze artifacts and skeletal remains to increase knowledge of ancient cultures.
- Record the exact locations and conditions of artifacts uncovered in diggings or surveys, using drawings and photographs as necessary.
- Consult site reports, existing artifacts, and topographic maps to identify archeological sites.
- Describe artifacts' physical properties or attributes, such as the materials from which artifacts are made and their size, shape, function, and decoration.
- Identify culturally specific beliefs and practices affecting health status and access to services for distinct populations and communities, in collaboration with medical and public health officials.
- Train others in the application of ethnographic research methods to solve problems in organizational effectiveness, communications, technology development, policy making, and program planning.
- Clean, restore, and preserve artifacts.
- Develop and test theories concerning the origin and development of past cultures.
- Create data records for use in describing and analyzing social patterns and processes, using photography, videography, and audio recordings.
- Develop intervention procedures, using techniques such as individual and focus group interviews, consultations, and participant observation of social interaction.
- Advise government agencies, private organizations, and communities regarding proposed programs, plans, and policies and their potential impacts on cultural institutions, organizations, and communities.
- Lead field training sites and train field staff, students, and volunteers in excavation methods.
- Conduct participatory action research in communities and organizations to assess how work is done and to design work systems, technologies, and environments.
- Organize public exhibits and displays to promote public awareness of diverse and distinctive cultural traditions.
- Formulate general rules that describe and predict the development and behavior of cultures and social institutions.
- Study archival collections of primary historical sources to help explain the origins and development of cultural patterns.
- Apply traditional ecological knowledge and assessments of culturally distinctive land and resource management institutions to assist in the resolution of conflicts over habitat protection and resource enhancement.
- Enhance the cultural sensitivity of elementary and secondary curricula and classroom interactions in collaboration with educators and teachers.
- Participate in forensic activities, such as tooth and bone structure identification, in conjunction with police departments and pathologists.
- Teach or mentor undergraduate and graduate students in anthropology or archeology.
- Write grant proposals to obtain funding for research.
- Collaborate with economic development planners to decide on the implementation of proposed development policies, plans, and programs based on culturally institutionalized barriers and facilitating circumstances.
- Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
- Identify compliance issues that require follow-up or investigation.
- Discuss emerging compliance issues to ensure that management and employees are informed about compliance reporting systems, policies, and practices.
- File appropriate compliance reports with regulatory agencies.
- Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
- Consult with corporate attorneys as necessary to address difficult legal compliance issues.
- Conduct or direct the internal investigation of compliance issues.
- Provide employee training on compliance related topics, policies, or procedures.
- Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
- Verify that all regulatory policies and procedures have been documented, implemented, and communicated.
- Disseminate written policies and procedures related to compliance activities.
- Prepare management reports regarding compliance operations and progress.
- Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
- Keep informed regarding pending industry changes, trends, or best practices.
- Monitor compliance systems to ensure their effectiveness.
- Direct the development or implementation of policies and procedures related to compliance throughout an organization.
- Advise internal management or business partners on the implementation or operation of compliance programs.
- Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
- Provide assistance to internal or external auditors in compliance reviews.
- Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
- Develop risk management strategies based on assessment of product, compliance, or operational risks.
- Advise technical professionals on the development or use of environmental compliance or reporting tools.
- Develop or implement environmental compliance plans for programs, such as air quality, storm water, wastewater treatment, hazardous waste management, pollution prevention, or solid waste management.
- Conduct environmental audits to ensure adherence to environmental standards.
- Evaluate testing procedures to meet the specifications of environmental monitoring programs.
- Review or modify policies or operating guidelines to comply with changes to environmental standards or regulations.
- Review communications such as securities sales advertising to ensure there are no violations of standards or regulations.
- Oversee internal reporting systems, such as corporate compliance hotlines.
- Verify that software technology is in place to adequately provide oversight and monitoring in all required areas.
- Direct environmental programs, such as air or water compliance, aboveground or underground storage tanks, spill prevention or control, hazardous waste or materials management, solid waste recycling, medical waste management, indoor air quality, integrated pest management, employee training, or disaster preparedness.
- Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
- Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
- Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
- Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
- Verify the authenticity of documents, such as foreign identification or immigration documents.
- Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
- Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
- Issue public notification of all official activities or meetings.
- Record and maintain all vital and fiscal records and accounts.
- Record case dispositions, court orders, or arrangements made for payment of court fees.
- Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
- Prepare meeting agendas or packets of related information.
- Examine legal documents submitted to courts for adherence to laws or court procedures.
- Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
- Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
- Code information on license applications for entry into computers.
- Prepare documents recording the outcomes of court proceedings.
- Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
- Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
- Perform record checks on past or current licensees, as required by investigations.
- Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
- Instruct parties about timing of court appearances.
- Coordinate or maintain office tracking systems for correspondence or follow-up actions.
- Train other workers or coordinate their work, as necessary.
- Research information in the municipal archives upon request of public officials or private citizens.
- Perform contract administration duties, assisting with bid openings or the awarding of contracts.
- Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
- Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
- Prepare dockets or calendars of cases to be called.
- Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
- Provide pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.
- Coordinate efforts associated with the preparation of regulatory documents or submissions.
- Communicate with regulatory agencies regarding pre-submission strategies, potential regulatory pathways, compliance test requirements, or clarification and follow-up of submissions under review.
- Prepare or direct the preparation of additional information or responses as requested by regulatory agencies.
- Coordinate, prepare, or review regulatory submissions for domestic or international projects.
- Prepare or maintain technical files as necessary to obtain and sustain product approval.
- Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures.
- Determine the types of regulatory submissions or internal documentation that are required in situations such as proposed device changes or labeling changes.
- Coordinate recall or market withdrawal activities as necessary.
- Advise project teams on subjects such as premarket regulatory requirements, export and labeling requirements, or clinical study compliance issues.
- Review adverse drug reactions and file all related reports in accordance with regulatory agency guidelines.
- Review product promotional materials, labeling, batch records, specification sheets, or test methods for compliance with applicable regulations and policies.
- Identify relevant guidance documents, international standards, or consensus standards.
- Provide technical review of data or reports to be incorporated into regulatory submissions to assure scientific rigor, accuracy, and clarity of presentation.
- Review clinical protocols to ensure collection of data needed for regulatory submissions.
- Maintain current knowledge base of existing and emerging regulations, standards, or guidance documents.
- Recommend changes to company procedures in response to changes in regulations or standards.
- Participate in internal or external audits.
- Compile and maintain regulatory documentation databases or systems.
- Write or update standard operating procedures, work instructions, or policies.
- Obtain and distribute updated information regarding domestic or international laws, guidelines, or standards.
- Develop or track quality metrics.
- Develop or conduct employee regulatory training.
- Recommend adjudication of product complaints.
- Determine requirements applying to treatment, storage, shipment, or disposal of potentially hazardous production-related waste.
- Direct the collection and preparation of laboratory samples as requested by regulatory agencies.
- Prepare responses to customer requests for information, such as product data, written regulatory affairs statements, surveys, or questionnaires.
- Specialize in regulatory issues related to agriculture, such as the cultivation of green biotechnology crops or the post-market regulation of genetically altered crops.
- Determine regulations or procedures related to the management, collection, reuse, recovery, or recycling of packaging waste.
- Determine the legal implications of the production, supply, or use of ozone-depleting substances or equipment containing such substances.
- Obtain clearances for the use of recycled plastics in product packaging.
- Monitor national or international legislation on ozone-depleting substances or global warming.
- Provide pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.
