- Take disciplinary action to address performance problems.
Occupations with related tasks Save Table: XLSX CSV
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Take disciplinary action to address performance problems.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Train workers in proper operational procedures and functions and explain company policies.
- Resolve customer complaints regarding worker performance or services rendered.
- Recruit and hire staff members.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Apply customer feedback to service improvement efforts.
- Requisition necessary supplies, equipment, or services.
- Participate in continuing education to stay abreast of industry trends and developments.
- Inform workers about interests or special needs of specific groups.
- Direct marketing, advertising, or other customer recruitment efforts.
- Arrange worker breaks to ensure services are adequately staffed throughout each shift.
- Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
- Inform management about problems, such as employee disputes.
- Investigate employee complaints and resolve problems following management rules and regulations.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Take disciplinary action to address performance problems.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Take disciplinary action to address performance problems.
- Analyze and record personnel or operational data and write related activity reports.
- Apply customer feedback to service improvement efforts.
- Compute or estimate cash, payroll, transportation, or personnel requirements.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Direct or coordinate the activities of workers, such as flight or car attendants.
- Enforce safety rules and regulations.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Inform workers about interests or special needs of specific groups.
- Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
- Meet with managers or other supervisors to stay informed of changes affecting operations.
- Participate in continuing education to stay abreast of industry trends and developments.
- Recommend and implement measures to improve worker motivation, work methods, or customer services.
- Recruit and hire staff members.
- Requisition necessary supplies, equipment, or services.
- Resolve customer complaints regarding worker performance or services rendered.
- Train workers in proper operational procedures and functions and explain company policies.
- Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
- Take disciplinary action to address performance problems.
- Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
- Conduct evaluations of employees' performance.
- Take, receive, or check periodic inmate counts.
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Respond to emergencies, such as escapes.
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
- Supervise or perform searches of inmates or their quarters to locate contraband items.
- Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
- Carry injured offenders or employees to safety and provide emergency first aid when necessary.
- Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
- Supervise activities, such as searches, shakedowns, riot control, or institutional tours.
- Conduct roll calls of correctional officers.
- Instruct employees or provide on-the-job training.
- Resolve problems between inmates.
- Set up employee work schedules.
- Examine incoming or outgoing mail to ensure conformance with regulations.
- Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
- Review offender information to identify issues that require special attention.
- Develop work or security procedures.
- Convey correctional officers' or inmates' complaints to superiors.
- Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
- Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.
- Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
- Conduct evaluations of employees' performance.
- Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
- Appoint individuals to faculty positions, and evaluate their performance.
- Design or use assessments to monitor student learning outcomes.
- Recruit, hire, train, and terminate departmental personnel.
- Advise students on issues such as course selection, progress toward graduation, and career decisions.
- Plan, administer, and control budgets, maintain financial records, and produce financial reports.
- Formulate strategic plans for the institution.
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
- Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
- Prepare reports on academic or institutional data.
- Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
- Direct activities of administrative departments, such as admissions, registration, and career services.
- Develop curricula, and recommend curricula revisions and additions.
- Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
- Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
- Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
- Teach courses within their department.
- Review registration statistics, and consult with faculty officials to develop registration policies.
- Confer with other academic staff to explain and formulate admission requirements and course credit policies.
- Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
- Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities.
- Coordinate the production and dissemination of university publications, such as course catalogs and class schedules.
- Write grants to procure external funding, and supervise grant-funded projects.
- Plan and promote sporting events and social, cultural, and recreational activities.
- Audit the financial status of student organizations and facility accounts.
- Oversee facilities management for the university, including construction, repair, and maintenance projects.
- Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
- Appoint individuals to faculty positions, and evaluate their performance.
- Evaluate workers' performance and prepare written performance evaluations.
- Train, supervise, schedule, and evaluate workers.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Evaluate workers' performance and prepare written performance evaluations.
- Train, supervise, schedule, and evaluate workers.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Analyze training needs to develop new training programs or modify and improve existing programs.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Prepare training budget for department or organization.
- Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
- Develop testing and evaluation procedures.
- Train instructors and supervisors in techniques and skills for training and dealing with employees.
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Conduct or arrange for ongoing technical training and personal development classes for staff members.
- Review and evaluate training and apprenticeship programs for compliance with government standards.
- Coordinate established courses with technical and professional courses provided by community schools, and designate training procedures.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Hire and train employees, and evaluate their performance.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Select and train postmasters and managers of associate postal units.
- Inform the public of available services, and of postal laws and regulations.
- Issue and cash money orders.
- Collect rents for post office boxes.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- Hire and train employees, and evaluate their performance.
- Hire, supervise, or evaluate engineers, technicians, researchers, or other staff.
- Design or coordinate successive phases of problem analysis, solution proposals, or testing.
- Plan or direct research, development, or production activities.
- Review project activities and prepare and review research, testing, or operational reports.
- Confer with scientists, engineers, regulators, or others to plan or review projects or to provide technical assistance.
- Develop client relationships and communicate with clients to explain proposals, present research findings, establish specifications, or discuss project status.
- Determine scientific or technical goals within broad outlines provided by top management and make detailed plans to accomplish these goals.
- Prepare project proposals.
- Develop or implement policies, standards, or procedures for the architectural, scientific, or technical work performed to ensure regulatory compliance or operations enhancement.
- Recruit personnel or oversee the development or maintenance of staff competence.
- Prepare and administer budgets, approve and review expenditures, and prepare financial reports.
- Develop innovative technology or train staff for its implementation.
- Make presentations at professional meetings to further knowledge in the field.
- Advise or assist in obtaining patents or meeting other legal requirements.
- Hire, supervise, or evaluate engineers, technicians, researchers, or other staff.
- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
- Provide users with technical support for computer problems.
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
- Stay abreast of advances in technology.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
- Develop and interpret organizational goals, policies, and procedures.
- Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
- Prepare and review operational reports or project progress reports.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Control operational budget and expenditures.
- Purchase necessary equipment.
- Manage backup, security and user help systems.
- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Assign, supervise, and review the activities of fundraising staff.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Design and edit promotional publications, such as brochures.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Develop strategies to encourage new or increased contributions.
- Direct activities of external agencies, establishments, or departments that develop and implement fundraising strategies and programs.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new fundraising opportunities.
- Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
- Evaluate advertising and promotion programs for compatibility with fundraising efforts.
- Formulate policies and procedures related to fundraising programs.
- Manage fundraising budgets.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Produce films and other video products, regulate their distribution, and operate film library.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet Web pages.
- Assign, supervise, and review the activities of fundraising staff.
- Recruit, hire, train, and evaluate primary and supplemental staff and recommend personnel actions for programs and services.
- Confer with parents and staff to discuss educational activities and policies and students' behavioral or learning problems.
- Monitor students' progress and provide students and teachers with assistance in resolving any problems.
- Teach classes or courses or provide direct care to children.
- Set educational standards and goals and help establish policies, procedures, and programs to carry them out.
- Determine the scope of educational program offerings and prepare drafts of program schedules and descriptions to estimate staffing and facility requirements.
- Determine allocations of funds for staff, supplies, materials, and equipment and authorize purchases.
- Direct and coordinate activities of teachers or administrators at daycare centers, schools, public agencies, or institutions.
- Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.
- Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
- Review and interpret government codes and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
- Review and evaluate new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations and recommend any necessary modifications.
- Collect and analyze survey data, regulatory information, and demographic and employment trends to forecast enrollment patterns and the need for curriculum changes.
- Inform businesses, community groups, and governmental agencies about educational needs, available programs, and program policies.
- Write articles, manuals, and other publications and assist in the distribution of promotional literature about programs and facilities.
- Prepare and submit budget requests or grant proposals to solicit program funding.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Recruit, hire, train, and evaluate primary and supplemental staff and recommend personnel actions for programs and services.
- Train new workers or evaluate their performance.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Explain and interpret house rules, such as game rules or betting limits.
- Track supplies of money to tables and perform any required paperwork.
- Resolve customer complaints regarding problems, such as payout errors.
- Market or promote the casino to bring in business.
- Prepare work schedules and station arrangements and keep attendance records.
- Set and maintain a bank and table limit for each game.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Monitor credit extended to players.
- Train new workers or evaluate their performance.
- Manage investment funds to maximize return on client investments.
- Select specific investments or investment mixes for purchase by an investment fund.
- Select or direct the execution of trades.
- Develop or implement fund investment policies or strategies.
- Perform or evaluate research, such as detailed company or industry analyses, to inform financial forecasting, decision making, or valuation.
- Present investment information, such as product risks, fees, or fund performance statistics.
- Develop, implement, or monitor security valuation policies.
- Meet with investors to determine investment goals or to discuss investment strategies.
- Attend investment briefings or consult financial media to stay abreast of relevant investment markets.
- Prepare for and respond to regulatory inquiries.
- Monitor regulatory or tax law changes to ensure fund compliance or to capitalize on development opportunities.
- Develop or direct development of offering documents or marketing materials.
- Analyze acquisitions to ensure conformance with strategic goals or regulatory requirements.
- Verify regulatory compliance of transaction reporting.
- Review offering documents or marketing materials to ensure regulatory compliance.
- Direct activities of accounting or operations departments.
- Hire or evaluate staff.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports to project sales and determine profitability.
- Oversee regional and local sales managers and their staffs.
- Determine price schedules and discount rates.
- Prepare budgets and approve budget expenditures.
- Monitor customer preferences to determine focus of sales efforts.
- Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.
- Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Represent company at trade association meetings to promote products.
- Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.
- Assess marketing potential of new and existing store locations, considering statistics and expenditures.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Direct foreign sales and service outlets of an organization.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Establish objectives and evaluative or operational criteria for units managed.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Develop instructional materials and conduct in-service and community-based educational programs.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Monitor and evaluate the job performance of subordinates, and authorize promotions and transfers.
- Supervise and coordinate the investigation of criminal cases, offering guidance and expertise to investigators, and ensuring that procedures are conducted in accordance with laws and regulations.
- Explain police operations to subordinates to assist them in performing their job duties.
- Train staff in proper police work procedures.
- Investigate and resolve personnel problems within organization and charges of misconduct against staff.
- Inform personnel of changes in regulations and policies, implications of new or amended laws, and new techniques of police work.
- Maintain logs, prepare reports, and direct the preparation, handling, and maintenance of departmental records.
- Cooperate with court personnel and officials from other law enforcement agencies and testify in court, as necessary.
- Direct collection, preparation, and handling of evidence and personal property of prisoners.
- Review contents of written orders to ensure adherence to legal requirements.
- Conduct raids and order detention of witnesses and suspects for questioning.
- Discipline staff for violation of department rules and regulations.
- Prepare work schedules and assign duties to subordinates.
- Inspect facilities, supplies, vehicles, and equipment to ensure conformance to standards.
- Meet with civic, educational, and community groups to develop community programs and events, and to discuss law enforcement subjects.
- Prepare news releases and respond to police correspondence.
- Requisition and issue equipment and supplies.
- Direct release or transfer of prisoners.
- Prepare budgets and manage expenditures of department funds.
- Monitor and evaluate the job performance of subordinates, and authorize promotions and transfers.
- Evaluate employee performance.
- Enforce safety and sanitation regulations.
- Keep records of employees' attendance and hours worked.
- Inspect materials, products, or equipment to detect defects or malfunctions.
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
- Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
- Confer with management or subordinates to resolve worker problems, complaints, or grievances.
- Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
- Calculate labor and equipment requirements and production specifications, using standard formulas.
- Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
- Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
- Requisition materials, supplies, equipment parts, or repair services.
- Set up and adjust machines and equipment.
- Recommend or execute personnel actions, such as hirings, evaluations, or promotions.
- Plan and develop new products and production processes.
- Evaluate employee performance.
- Assign, supervise, and review the activities of public relations staff.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Design and edit promotional publications, such as brochures.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Develop, implement, or maintain crisis communication plans.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
- Draft speeches for company executives and arrange interviews and other forms of contact for them.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
- Evaluate advertising and promotion programs for compatibility with public relations efforts.
- Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
- Formulate policies and procedures related to public information programs, working with public relations executives.
- Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
- Maintain company archives.
- Manage communications budgets.
- Manage in-house communication courses.
- Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.
- Observe and report on social, economic, and political trends that might affect employers.
- Produce films and other video products, regulate their distribution, and operate film library.
- Respond to requests for information about employers' activities or status.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
- Assign, supervise, and review the activities of public relations staff.
- Assess employee performance and suggest ways to improve work.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Sell products, services, or memberships.
- Recruit, interview, or hire employees.
- Inventory products and order new supplies.
- Establish spa budgets and financial goals.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Develop staff service or retail goals and guide staff in goal achievement.
- Assess employee performance and suggest ways to improve work.
- Hire, train, evaluate, or discharge staff or resolve personnel grievances.
- Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
- Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
- Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
- Review operations and confer with technical or administrative staff to resolve production or processing problems.
- Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
- Prepare and maintain production reports or personnel records.
- Review plans and confer with research or support staff to develop new products or processes.
- Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets.
- Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.
- Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.
- Initiate or coordinate inventory or cost control programs.
- Negotiate materials prices with suppliers.
- Conduct site audits to ensure adherence to safety and environmental regulations.
- Develop or enforce procedures for normal operation of manufacturing systems.
- Implement operational and emergency procedures.
- Maintain records to demonstrate compliance with safety and environmental laws, regulations, or policies.
- Monitor permit requirements for updates.
- Optimize operational costs and productivity consistent with safety and environmental rules and regulations.
- Prepare reports on operations and system productivity or efficiency.
- Supervise subordinate employees.
- Hire, train, evaluate, or discharge staff or resolve personnel grievances.
- Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Evaluate needs for procurement of funds and investment of surpluses and make appropriate recommendations.
- Delegate authority for the receipt, disbursement, banking, protection, and custody of funds, securities, and financial instruments.
- Develop and maintain relationships with banking, insurance, and external accounting personnel to facilitate financial activities.
- Monitor financial activities and details, such as cash flow and reserve levels, to ensure that all legal and regulatory requirements are met.
- Receive, record, and authorize requests for disbursements in accordance with company policies and procedures.
- Develop internal control policies, guidelines, and procedures for activities, such as budget administration, cash and credit management, and accounting.
- Coordinate and direct the financial planning, budgeting, procurement, or investment activities of all or part of an organization.
- Receive cash and checks and make deposits.
- Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by regulatory agencies.
- Analyze the financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
- Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal requirements and statutes.
- Advise management on short-term and long-term financial objectives, policies, and actions.
- Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and current accounting standards.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures and efficient control and utilization of financial resources.
- Lead staff training and development in budgeting and financial management areas.
- Prepare and file annual tax returns or prepare financial information so that outside accountants can complete tax returns.
- Supervise employees performing financial reporting, accounting, billing, collections, payroll, and budgeting duties.
- Perform tax planning work.
- Compute, withhold, and account for all payroll deductions.
- Handle all aspects of employee insurance, benefits, and casualty programs, including monitoring changes in health insurance regulations and creating budgets for benefits and worker's compensation.
- Determine depreciation rates to apply to capitalized items and advise management on actions regarding the purchase, lease, or disposal of such items.
- Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Assign and review the work of subordinates.
- Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
- Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Write warnings and citations for illegally parked vehicles.
- Appear in court at hearings regarding contested traffic citations.
- Maintain assigned equipment and supplies, such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
- Respond to and make radio dispatch calls regarding parking violations and complaints.
- Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Perform simple vehicle maintenance procedures, such as checking oil and gas, and report mechanical problems to supervisors.
- Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.
- Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
- Train new or temporary staff.
- Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
- Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
- Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
- Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
- Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
- Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
- Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
- Collect coins deposited in meters.
- Wind parking meter clocks.
- Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
- Remove handbills within patrol areas.
- Assign and review the work of subordinates.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Confer with management to discuss and resolve participant complaints.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Take residents on community outings.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Evaluate staff performance in leading group exercise or conducting diagnostic tests.
- Develop exercise programs to improve participant strength, flexibility, endurance, or circulatory functioning, in accordance with exercise science standards, regulatory requirements, and credentialing requirements.
- Provide emergency or other appropriate medical care to participants with symptoms or signs of physical distress.
- Demonstrate correct use of exercise equipment or performance of exercise routines.
- Recommend methods to increase lifestyle physical activity.
- Interpret exercise program participant data to evaluate progress or identify needed program changes.
- Prescribe individualized exercise programs, specifying equipment, such as treadmill, exercise bicycle, ergometers, or perceptual goggles.
- Provide clinical oversight of exercise for participants at all risk levels.
- Explain exercise program or physiological testing procedures to participants.
- Interview participants to obtain medical history or assess participant goals.
- Assess physical performance requirements to aid in the development of individualized recovery or rehabilitation exercise programs.
- Teach behavior modification classes related to topics such as stress management or weight control.
- Conduct stress tests, using electrocardiograph (EKG) machines.
- Measure oxygen consumption or lung functioning, using spirometers.
- Educate athletes or coaches on techniques to improve athletic performance, such as heart rate monitoring, recovery techniques, hydration strategies, or training limits.
- Teach group exercise for low-, medium-, or high-risk clients to improve participant strength, flexibility, endurance, or circulatory functioning.
- Calibrate exercise or testing equipment.
- Teach courses or seminars related to exercise or diet for patients, athletes, or community groups.
- Mentor or train staff to lead group exercise.
- Measure amount of body fat, using such equipment as hydrostatic scale, skinfold calipers, or tape measures.
- Perform routine laboratory tests of blood samples for cholesterol level or glucose tolerance.
- Supervise maintenance of exercise or exercise testing equipment.
- Present exercise knowledge, program information, or research study findings at professional meetings or conferences.
- Order or recommend diagnostic procedures, such as stress tests, drug screenings, or urinary tests.
- Plan or conduct exercise physiology research projects.
- Evaluate staff performance in leading group exercise or conducting diagnostic tests.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Schedule staff hours and assign duties.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Order and purchase equipment and supplies.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Take dining reservations.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Prepare detailed budgets and financial reports for properties.
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Act as liaisons between on-site managers or tenants and owners.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Purchase building and maintenance supplies, equipment, or furniture.
- Review rents to ensure that they are in line with rental markets.
- Clean common areas, change light bulbs, and make minor property repairs.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Contract with architectural firms to draw up detailed plans for new structures.
- Negotiate short- and long-term loans to finance construction and ownership of structures.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Create or implement security standards, policies, and procedures.
- Develop budgets for security operations.
- Develop or manage investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Develop, recommend, or manage security procedures for operations or processes, such as security call centers, access control, and reporting tools.
- Direct or participate in emergency management and contingency planning.
- Identify, investigate, or resolve security breaches.
- Monitor and ensure a sound, ethical environment.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, or applicable government security requirements, policies, and directives.
- Plan security for special and high-risk events.
- Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on company property.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Purchase security-related supplies, equipment, or technology.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Review financial reports to ensure efficiency and quality of security operations.
- Support efforts to reduce substance abuse or other illegal activities in the workplace.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Manage sales team, including setting goals, providing incentives, and evaluating employee performance.
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
- Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
- Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
- Coordinate with the media to disseminate advertising.
- Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
- Plan and execute advertising policies and strategies for organizations.
- Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
- Prepare budgets and submit estimates for program costs as part of campaign plan development.
- Contact organizations to explain services and facilities offered.
- Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
- Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets, such as dealers, distributors, or consumers.
- Track program budgets, expenses, and campaign response rates to evaluate each campaign, based on program objectives and industry norms.
- Read trade journals and professional literature to stay informed on trends, innovations, and changes that affect media planning.
- Prepare and negotiate advertising and sales contracts.
- Formulate plans to extend business with established accounts and to transact business as agent for advertising accounts.
- Train and direct workers engaged in developing and producing advertisements.
- Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support, and action, to further campaign goals.
- Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers.
- Represent company at trade association meetings to promote products.
- Direct and coordinate product research and development.
- Analyze marketing or sales trends to forecast future conditions.
- Analyze the effectiveness of marketing tactics or channels.
- Attend or participate in conferences, community events, and promotional events related to products or technologies.
- Conduct research on consumer opinions and buying habits, and identify target audiences for products, services, or technologies.
- Coordinate with marketing team members, graphic artists, and other workers to develop and implement marketing programs.
- Develop communications materials, advertisements, presentations, or public relations initiatives to promote awareness of products and services.
- Develop comprehensive marketing strategies, using knowledge of products and technologies, markets, and regulations.
- Devise or evaluate methods and procedures for collecting data, such as surveys, opinion polls, and questionnaires.
- Maintain portfolios of marketing campaigns, strategies, and other marketing products or ideas.
- Manage sales team, including setting goals, providing incentives, and evaluating employee performance.
- Supervise staff, training them, planning their work, and evaluating their performance.
- Prepare and maintain reports of investigation results, and records of convicted arsonists and arson suspects.
- Testify in court cases involving fires, suspected arson, and false alarms.
- Package collected pieces of evidence in securely closed containers, such as bags, crates, or boxes, to protect them.
- Conduct inspections and acceptance testing of newly installed fire protection systems.
- Analyze evidence and other information to determine probable cause of fire or explosion.
- Photograph damage and evidence related to causes of fires or explosions to document investigation findings.
- Inspect buildings to locate hazardous conditions and fire code violations, such as accumulations of combustible material, electrical wiring problems, and inadequate or non-functional fire exits.
- Examine fire sites and collect evidence such as glass, metal fragments, charred wood, and accelerant residue for use in determining the cause of a fire.
- Instruct children about the dangers of fire.
- Conduct fire code compliance follow-ups to ensure that corrective actions have been taken in cases where violations were found.
- Inspect properties that store, handle, and use hazardous materials to ensure compliance with laws, codes, and regulations, and issue hazardous materials permits to facilities found in compliance.
- Write detailed reports of fire inspections performed, fire code violations observed, and corrective recommendations offered.
- Identify corrective actions necessary to bring properties into compliance with applicable fire codes, laws, regulations, and standards, and explain these measures to property owners or their representatives.
- Develop or review fire exit plans.
- Inspect and test fire protection or fire detection systems to verify that such systems are installed in accordance with appropriate laws, codes, ordinances, regulations, and standards.
- Coordinate efforts with other organizations, such as law enforcement agencies.
- Attend training classes to maintain current knowledge of fire prevention, safety, and firefighting procedures.
- Review blueprints and plans for new or remodeled buildings to ensure the structures meet fire safety codes.
- Teach fire investigation techniques to other firefighter personnel.
- Conduct fire exit drills to monitor and evaluate evacuation procedures.
- Teach public education programs on fire safety and prevention.
- Recommend changes to fire prevention, inspection, and fire code endorsement procedures.
- Subpoena and interview witnesses, property owners, and building occupants to obtain information and sworn testimony.
- Conduct internal investigation to determine negligence and violation of laws and regulations by fire department employees.
- Test sites and materials to establish facts, such as burn patterns and flash points of materials, using test equipment.
- Dust evidence or portions of fire scenes for latent fingerprints.
- Arrange for the replacement of defective fire fighting equipment and for repair of fire alarm and sprinkler systems, making minor repairs such as servicing fire extinguishers when feasible.
- Issue permits for public assemblies.
- Develop and coordinate fire prevention programs, such as false alarm billing, fire inspection reporting, and hazardous materials management.
- Supervise staff, training them, planning their work, and evaluating their performance.
- Evaluate the performance of assigned firefighting personnel.
- Assign firefighters to jobs at strategic locations to facilitate rescue of persons and maximize application of extinguishing agents.
- Provide emergency medical services as required, and perform light to heavy rescue functions at emergencies.
- Assess nature and extent of fire, condition of building, danger to adjacent buildings, and water supply status to determine crew or company requirements.
- Communicate fire details to superiors, subordinates, or interagency dispatch centers, using two-way radios.
- Serve as a working leader of an engine, hand, helicopter, or prescribed fire crew of three or more firefighters.
- Instruct and drill fire department personnel in assigned duties, including firefighting, medical care, hazardous materials response, fire prevention, and related subjects.
- Maintain fire suppression equipment in good condition, checking equipment periodically to ensure that it is ready for use.
- Direct the training of firefighters, assigning of instructors to training classes, and providing of supervisors with reports on training progress and status.
- Perform maintenance and minor repairs on firefighting equipment, including vehicles, and write and submit proposals to modify, replace, and repair equipment.
- Schedule employee work assignments and set work priorities.
- Monitor fire suppression expenditures to ensure that they are necessary and reasonable.
- Participate in creating fire safety guidelines and evacuation schemes for nonresidential buildings.
- Maintain required maps and records.
- Drive crew carriers to transport firefighters to fire sites.
- Inspect stations, uniforms, equipment, or recreation areas to ensure compliance with safety standards, taking corrective action as necessary.
- Evaluate fire station procedures to ensure efficiency and enforcement of departmental regulations.
- Direct firefighters in station maintenance duties, and participate in these duties.
- Recommend personnel actions related to disciplinary procedures, performance, leaves of absence, and grievances.
- Perform administrative duties, such as compiling and maintaining records, completing forms, preparing reports, or composing correspondence.
- Direct investigation of cases of suspected arson, hazards, and false alarms and submit reports outlining findings.
- Recommend equipment modifications or new equipment purchases.
- Supervise and participate in the inspection of properties to ensure that they are in compliance with applicable fire codes, ordinances, laws, regulations, and standards.
- Inspect and test new and existing fire protection systems, fire detection systems, and fire safety equipment to ensure that they are operating properly.
- Study and interpret fire safety codes to establish procedures for issuing permits to handle hazardous or flammable substances.
- Analyze burn conditions and results, and prepare postburn reports.
- Evaluate size, location, and condition of fires.
- Maintain knowledge of fire laws and fire prevention techniques and tactics.
- Plan, direct, and supervise prescribed burn projects.
- Recruit or hire firefighting personnel.
- Evaluate the performance of assigned firefighting personnel.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Communicate with other staff to resolve problems with individual students.
- Observe students to detect and report unusual behavior.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate interpersonal problems between residents.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Oversee departmental budget.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Sort and distribute mail.
- Inventory, pack, and remove items left behind by former residents.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
