- Direct the development or implementation of policies and procedures related to compliance throughout an organization.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 8 | 9 | 4 | 11-9199.01 | Regulatory Affairs Managers 
|
| 3 | 4 | 4 | 11-3051.01 | Quality Control Systems Managers |
| 3 | 3 | 3 | 43-1011.00 | First-Line Supervisors of Office and Administrative Support Workers
|
| 3 | 3 | 5 | 11-9032.00 | Education Administrators, Kindergarten through Secondary |
| 2 | 4 | 5 | 11-9121.00 | Natural Sciences Managers
|
| 2 | 3 | 4 | 11-3051.00 | Industrial Production Managers |
| 2 | 3 | 4 | 11-3031.01 | Treasurers and Controllers
|
| 2 | 3 | 4 | 11-3071.04 | Supply Chain Managers
|
| 2 | 2 | 4 | 11-2033.00 | Fundraising Managers
|
| 2 | 2 | 4 | 11-9151.00 | Social and Community Service Managers
|
| 2 | 2 | 4 | 11-9031.00 | Education and Childcare Administrators, Preschool and Daycare |
| 2 | 2 | 5 | 11-9041.00 | Architectural and Engineering Managers
|
| 2 | 2 | 5 | 11-3031.03 | Investment Fund Managers
|
| 2 | 2 | 4 | 11-3111.00 | Compensation and Benefits Managers |
| 2 | 2 | 5 | 11-9033.00 | Education Administrators, Postsecondary |
| 2 | 2 | 4 | 11-3013.01 | Security Managers |
| 1 | 3 | 4 | 13-1141.00 | Compensation, Benefits, and Job Analysis Specialists
|
| 1 | 2 | 4 | 11-1021.00 | General and Operations Managers
|
| 1 | 2 | 2 | 11-9071.00 | Gambling Managers |
| 1 | 2 | 3 | 11-9171.00 | Funeral Home Managers |
| 1 | 2 | 5 | 11-1011.00 | Chief Executives
|
| 1 | 1 | 3 | 31-2012.00 | Occupational Therapy Aides |
| 1 | 1 | 4 | 11-3021.00 | Computer and Information Systems Managers
|
| 1 | 1 | 4 | 11-9072.00 | Entertainment and Recreation Managers, Except Gambling
|
| 1 | 1 | 3 | 11-3012.00 | Administrative Services Managers
|
| 1 | 1 | 5 | 11-1011.03 | Chief Sustainability Officers
|
| 1 | 1 | 4 | 11-9111.00 | Medical and Health Services Managers
|
| 1 | 1 | 4 | 11-3061.00 | Purchasing Managers |
| 1 | 1 | 4 | 15-1299.05 | Information Security Engineers
|
| 1 | 1 | 4 | 13-1082.00 | Project Management Specialists
|
| 1 | 1 | 4 | 11-2032.00 | Public Relations Managers
|
| 1 | 1 | 3 | 43-6011.00 | Executive Secretaries and Executive Administrative Assistants |
| 1 | 1 | 4 | 15-1299.04 | Penetration Testers
|
| 1 | 1 | 4 | 11-9081.00 | Lodging Managers
|
| 1 | 1 | 4 | 11-9021.00 | Construction Managers
|
| 1 | 1 | 2 | 11-9051.00 | Food Service Managers |
| 1 | 1 | 4 | 11-9199.08 | Loss Prevention Managers
|
| 1 | 1 | 4 | 11-9013.00 | Farmers, Ranchers, and Other Agricultural Managers |
| 1 | 1 | 4 | 11-3071.00 | Transportation, Storage, and Distribution Managers
|
| 1 | 1 | 2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
|
- Develop regulatory strategies and implementation plans for the preparation and submission of new products.
- Direct the preparation and submission of regulatory agency applications, reports, or correspondence.
- Manage activities such as audits, regulatory agency inspections, or product recalls.
- Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced.
- Direct documentation efforts to ensure compliance with domestic and international regulations and standards.
- Establish procedures or systems for publishing document submissions in hardcopy or electronic formats.
- Develop and maintain standard operating procedures or local working practices.
- Contribute to the development or implementation of business unit strategic and operating plans.
- Participate in the development or implementation of clinical trial protocols.
- Review all regulatory agency submission materials to ensure timeliness, accuracy, comprehensiveness, or compliance with regulatory standards.
- Investigate product complaints and prepare documentation and submissions to appropriate regulatory agencies as necessary.
- Provide responses to regulatory agencies regarding product information or issues.
- Represent organizations before domestic or international regulatory agencies on major policy matters or decisions regarding company products.
- Provide regulatory guidance to departments or development project teams regarding design, development, evaluation, or marketing of products.
- Communicate regulatory information to multiple departments and ensure that information is interpreted correctly.
- Maintain current knowledge of relevant regulations, including proposed and final rules.
- Review materials such as marketing literature or user manuals to ensure that regulatory agency requirements are met.
- Implement or monitor complaint processing systems to ensure effective and timely resolution of all complaint investigations.
- Establish regulatory priorities or budgets and allocate resources and workloads.
- Train staff in regulatory policies or procedures.
- Monitor regulatory affairs activities to ensure their alignment with corporate sustainability or green initiatives.
- Coordinate internal discoveries and depositions with legal department staff.
- Monitor emerging trends regarding industry regulations to determine potential impacts on organizational processes.
- Develop relationships with state or federal environmental regulatory agencies to learn about and analyze the potential impacts of proposed environmental policy regulations.
- Monitor regulatory affairs trends related to environmental issues.
- Evaluate regulatory affairs aspects that are specifically green, such as the use of toxic substances in packaging, carbon footprinting issues, or green policy implementation.
- Evaluate new software publishing systems and confer with regulatory agencies concerning news or updates on electronic publishing of submissions.
- Develop regulatory strategies and implementation plans for the preparation and submission of new products.
- Direct the preparation and submission of regulatory agency applications, reports, or correspondence.
- Manage activities such as audits, regulatory agency inspections, or product recalls.
- Formulate or implement regulatory affairs policies and procedures to ensure that regulatory compliance is maintained or enhanced.
- Direct documentation efforts to ensure compliance with domestic and international regulations and standards.
- Establish procedures or systems for publishing document submissions in hardcopy or electronic formats.
- Develop and maintain standard operating procedures or local working practices.
- Contribute to the development or implementation of business unit strategic and operating plans.
- Participate in the development or implementation of clinical trial protocols.
- Direct product testing activities throughout production cycles.
- Create and implement inspection and testing criteria or procedures.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Stop production if serious product defects are present.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Review quality documentation necessary for regulatory submissions and inspections.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Instruct staff in quality control and analytical procedures.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Participate in the development of product specifications.
- Identify quality problems or areas for improvement and recommend solutions.
- Collect and analyze production samples to evaluate quality.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Monitor development of new products to help identify possible problems for mass production.
- Document testing procedures, methodologies, or criteria.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Generate and maintain quality control operating budgets.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Confer with marketing and sales departments to define client requirements and expectations.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Review and approve quality plans submitted by contractors.
- Audit and inspect subcontractor facilities including external laboratories.
- Direct product testing activities throughout production cycles.
- Create and implement inspection and testing criteria or procedures.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Develop or update procedures, policies, or standards.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Compute figures such as balances, totals, or commissions.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Develop work schedules according to budgets and workloads.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
- Keep informed of provisions of labor-management agreements and their effects on departmental operations.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Arrange for necessary maintenance or repair work.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Develop or update procedures, policies, or standards.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
- Set educational standards and goals, and help establish policies and procedures to carry them out.
- Review and interpret government codes, and develop programs to ensure adherence to codes and facility safety, security, and maintenance.
- Plan, coordinate, and oversee school logistics programs, such as bus and food services.
- Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and use, and to ensure compliance with federal, state, and local regulations.
- Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques and to determine areas for improvement.
- Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
- Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
- Direct and coordinate activities of teachers, administrators, and support staff at schools, public agencies, and institutions.
- Recruit, hire, train, and evaluate primary and supplemental staff.
- Confer with parents and staff to discuss educational activities, policies, and student behavior or learning problems.
- Enforce discipline and attendance rules.
- Create school improvement plans, using student performance data.
- Plan and lead professional development activities for teachers, administrators, and support staff.
- Participate in special education-related activities, such as attending meetings and providing support to special educators throughout the district.
- Plan and develop instructional methods and content for educational, vocational, or student activity programs.
- Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
- Prepare and submit budget requests and recommendations, or grant proposals to solicit program funding.
- Recommend personnel actions related to programs and services.
- Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.
- Develop partnerships with businesses, communities, and other organizations to help meet identified educational needs and to provide school-to-work programs.
- Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
- Direct and coordinate school maintenance services and the use of school facilities.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
- Mentor and support administrative staff members, such as superintendents and principals.
- Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
- Coordinate and direct extracurricular activities and programs, such as after-school events and athletic contests.
- Advocate for new schools to be built, or for existing facilities to be repaired or remodeled.
- Teach classes or courses to students.
- Meet with federal, state, and local agencies to stay abreast of policies and to discuss improvements for education programs.
- Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.
- Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.
- Set educational standards and goals, and help establish policies and procedures to carry them out.
- Review and interpret government codes, and develop programs to ensure adherence to codes and facility safety, security, and maintenance.
- Plan, coordinate, and oversee school logistics programs, such as bus and food services.
- Plan or direct research, development, or production activities.
- Develop or implement policies, standards, or procedures for the architectural, scientific, or technical work performed to ensure regulatory compliance or operations enhancement.
- Design or coordinate successive phases of problem analysis, solution proposals, or testing.
- Develop innovative technology or train staff for its implementation.
- Hire, supervise, or evaluate engineers, technicians, researchers, or other staff.
- Review project activities and prepare and review research, testing, or operational reports.
- Confer with scientists, engineers, regulators, or others to plan or review projects or to provide technical assistance.
- Develop client relationships and communicate with clients to explain proposals, present research findings, establish specifications, or discuss project status.
- Determine scientific or technical goals within broad outlines provided by top management and make detailed plans to accomplish these goals.
- Prepare project proposals.
- Recruit personnel or oversee the development or maintenance of staff competence.
- Prepare and administer budgets, approve and review expenditures, and prepare financial reports.
- Conduct own research in field of expertise.
- Make presentations at professional meetings to further knowledge in the field.
- Provide for stewardship of plant or animal resources or habitats, studying land use, monitoring animal populations, or providing shelter, resources, or medical treatment for animals.
- Advise or assist in obtaining patents or meeting other legal requirements.
- Plan or direct research, development, or production activities.
- Develop or implement policies, standards, or procedures for the architectural, scientific, or technical work performed to ensure regulatory compliance or operations enhancement.
- Design or coordinate successive phases of problem analysis, solution proposals, or testing.
- Develop innovative technology or train staff for its implementation.
- Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
- Initiate or coordinate inventory or cost control programs.
- Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
- Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
- Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
- Review operations and confer with technical or administrative staff to resolve production or processing problems.
- Hire, train, evaluate, or discharge staff or resolve personnel grievances.
- Prepare and maintain production reports or personnel records.
- Review plans and confer with research or support staff to develop new products or processes.
- Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets.
- Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.
- Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.
- Negotiate materials prices with suppliers.
- Conduct site audits to ensure adherence to safety and environmental regulations.
- Develop or enforce procedures for normal operation of manufacturing systems.
- Implement operational and emergency procedures.
- Maintain records to demonstrate compliance with safety and environmental laws, regulations, or policies.
- Monitor permit requirements for updates.
- Optimize operational costs and productivity consistent with safety and environmental rules and regulations.
- Prepare reports on operations and system productivity or efficiency.
- Supervise subordinate employees.
- Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
- Initiate or coordinate inventory or cost control programs.
- Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
- Develop internal control policies, guidelines, and procedures for activities, such as budget administration, cash and credit management, and accounting.
- Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal requirements and statutes.
- Determine depreciation rates to apply to capitalized items and advise management on actions regarding the purchase, lease, or disposal of such items.
- Evaluate needs for procurement of funds and investment of surpluses and make appropriate recommendations.
- Delegate authority for the receipt, disbursement, banking, protection, and custody of funds, securities, and financial instruments.
- Develop and maintain relationships with banking, insurance, and external accounting personnel to facilitate financial activities.
- Monitor financial activities and details, such as cash flow and reserve levels, to ensure that all legal and regulatory requirements are met.
- Receive, record, and authorize requests for disbursements in accordance with company policies and procedures.
- Coordinate and direct the financial planning, budgeting, procurement, or investment activities of all or part of an organization.
- Receive cash and checks and make deposits.
- Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by regulatory agencies.
- Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Analyze the financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
- Advise management on short-term and long-term financial objectives, policies, and actions.
- Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and current accounting standards.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures and efficient control and utilization of financial resources.
- Lead staff training and development in budgeting and financial management areas.
- Prepare and file annual tax returns or prepare financial information so that outside accountants can complete tax returns.
- Supervise employees performing financial reporting, accounting, billing, collections, payroll, and budgeting duties.
- Perform tax planning work.
- Compute, withhold, and account for all payroll deductions.
- Handle all aspects of employee insurance, benefits, and casualty programs, including monitoring changes in health insurance regulations and creating budgets for benefits and worker's compensation.
- Develop internal control policies, guidelines, and procedures for activities, such as budget administration, cash and credit management, and accounting.
- Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal requirements and statutes.
- Determine depreciation rates to apply to capitalized items and advise management on actions regarding the purchase, lease, or disposal of such items.
- Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
- Design or implement plant warehousing strategies for production materials or finished products.
- Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
- Determine appropriate equipment and staffing levels to load, unload, move, or store materials.
- Manage activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, warehousing, or receiving.
- Select transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Define performance metrics for measurement, comparison, or evaluation of supply chain factors, such as product cost or quality.
- Implement new or improved supply chain processes to improve efficiency or performance.
- Confer with supply chain planners to forecast demand or create supply plans that ensure availability of materials or products.
- Analyze inventories to determine how to increase inventory turns, reduce waste, or optimize customer service.
- Negotiate prices and terms with suppliers, vendors, or freight forwarders.
- Analyze information about supplier performance or procurement program success.
- Monitor suppliers' activities to assess performance in meeting quality or delivery requirements.
- Meet with suppliers to discuss performance metrics, to provide performance feedback, or to discuss production forecasts or changes.
- Monitor forecasts and quotas to identify changes and predict effects on supply chain activities.
- Participate in the coordination of engineering changes, product line extensions, or new product launches to ensure orderly and timely transitions in material or production flow.
- Identify or qualify new suppliers in collaboration with other departments, such as procurement, engineering, or quality assurance.
- Design, implement, or oversee product take back or reverse logistics programs to ensure products are recycled, reused, or responsibly disposed.
- Develop or implement procedures or systems to evaluate or select suppliers.
- Document physical supply chain processes, such as workflows, cycle times, position responsibilities, or system flows.
- Diagram supply chain models to help facilitate discussions with customers.
- Evaluate and select information or other technology solutions to improve tracking and reporting of materials or products distribution, storage, or inventory.
- Identify opportunities to reuse or recycle materials to minimize consumption of new materials, minimize waste, or to convert wastes to by-products.
- Review or update supply chain practices in accordance with new or changing environmental policies, standards, regulations, or laws.
- Design or implement supply chains that support environmental policies.
- Forecast material costs or develop standard cost lists.
- Locate or select biodegradable, non-toxic, or other environmentally friendly raw materials for manufacturing processes.
- Appraise vendor manufacturing capabilities through on-site observations or other measurements.
- Conduct or oversee the conduct of life cycle analyses to determine the environmental impacts of products, processes, or systems.
- Investigate or review the carbon footprints and environmental performance records of current or potential storage and distribution service providers.
- Develop procedures for coordination of supply chain management with other functional areas, such as sales, marketing, finance, production, or quality assurance.
- Design or implement plant warehousing strategies for production materials or finished products.
- Design or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
- Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
- Formulate policies and procedures related to fundraising programs.
- Assign, supervise, and review the activities of fundraising staff.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Design and edit promotional publications, such as brochures.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Develop strategies to encourage new or increased contributions.
- Direct activities of external agencies, establishments, or departments that develop and implement fundraising strategies and programs.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new fundraising opportunities.
- Evaluate advertising and promotion programs for compatibility with fundraising efforts.
- Manage fundraising budgets.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Produce films and other video products, regulate their distribution, and operate film library.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet Web pages.
- Establish goals for soliciting funds, develop policies for collection and safeguarding of contributions, and coordinate disbursement of funds.
- Formulate policies and procedures related to fundraising programs.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Direct activities of professional and technical staff members and volunteers.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Recruit, interview, and hire or sign up volunteers and staff.
- Research and analyze member or community needs to determine program directions and goals.
- Implement and evaluate staff, volunteer, or community training programs.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Plan and administer budgets for programs, equipment, and support services.
- Represent organizations in relations with governmental and media institutions.
- Direct fundraising activities and the preparation of public relations materials.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Set educational standards and goals and help establish policies, procedures, and programs to carry them out.
- Review and interpret government codes and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
- Confer with parents and staff to discuss educational activities and policies and students' behavioral or learning problems.
- Monitor students' progress and provide students and teachers with assistance in resolving any problems.
- Recruit, hire, train, and evaluate primary and supplemental staff and recommend personnel actions for programs and services.
- Teach classes or courses or provide direct care to children.
- Determine the scope of educational program offerings and prepare drafts of program schedules and descriptions to estimate staffing and facility requirements.
- Determine allocations of funds for staff, supplies, materials, and equipment and authorize purchases.
- Direct and coordinate activities of teachers or administrators at daycare centers, schools, public agencies, or institutions.
- Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.
- Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
- Review and evaluate new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations and recommend any necessary modifications.
- Collect and analyze survey data, regulatory information, and demographic and employment trends to forecast enrollment patterns and the need for curriculum changes.
- Inform businesses, community groups, and governmental agencies about educational needs, available programs, and program policies.
- Write articles, manuals, and other publications and assist in the distribution of promotional literature about programs and facilities.
- Prepare and submit budget requests or grant proposals to solicit program funding.
- Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
- Set educational standards and goals and help establish policies, procedures, and programs to carry them out.
- Review and interpret government codes and develop procedures to meet codes and to ensure facility safety, security, and maintenance.
- Develop or implement policies, standards, or procedures for engineering and technical work.
- Plan, direct, or coordinate survey work with other project activities.
- Manage the coordination and overall integration of technical activities in architecture or engineering projects.
- Direct, review, or approve project design changes.
- Consult or negotiate with clients to prepare project specifications.
- Prepare budgets, bids, or contracts.
- Present and explain proposals, reports, or findings to clients.
- Confer with management, production, or marketing staff to discuss project specifications or procedures.
- Assess project feasibility by analyzing technology, resource needs, or market demand.
- Review, recommend, or approve contracts or cost estimates.
- Establish scientific or technical goals within broad outlines provided by top management.
- Direct recruitment, placement, and evaluation of architecture or engineering project staff.
- Perform administrative functions, such as reviewing or writing reports, approving expenditures, enforcing rules, or purchasing of materials or services.
- Develop or implement programs to improve sustainability or reduce the environmental impacts of engineering or architecture activities or operations.
- Evaluate the environmental impacts of engineering, architecture, or research and development activities.
- Plan or direct the installation, testing, operation, maintenance, or repair of facilities or equipment.
- Identify environmental threats or opportunities associated with the development and launch of new technologies.
- Evaluate environmental regulations or social pressures related to environmental issues to inform strategic or operational decision-making.
- Solicit project support by conferring with officials or providing information to the public.
- Develop or implement policies, standards, or procedures for engineering and technical work.
- Plan, direct, or coordinate survey work with other project activities.
- Develop or implement fund investment policies or strategies.
- Develop, implement, or monitor security valuation policies.
- Manage investment funds to maximize return on client investments.
- Select specific investments or investment mixes for purchase by an investment fund.
- Monitor financial or operational performance of individual investments to ensure portfolios meet risk goals.
- Select or direct the execution of trades.
- Perform or evaluate research, such as detailed company or industry analyses, to inform financial forecasting, decision making, or valuation.
- Present investment information, such as product risks, fees, or fund performance statistics.
- Meet with investors to determine investment goals or to discuss investment strategies.
- Attend investment briefings or consult financial media to stay abreast of relevant investment markets.
- Prepare for and respond to regulatory inquiries.
- Evaluate the potential of new product developments or market opportunities, according to factors such as business plans, technologies, or market potential.
- Hire or evaluate staff.
- Monitor regulatory or tax law changes to ensure fund compliance or to capitalize on development opportunities.
- Develop or direct development of offering documents or marketing materials.
- Analyze acquisitions to ensure conformance with strategic goals or regulatory requirements.
- Verify regulatory compliance of transaction reporting.
- Review offering documents or marketing materials to ensure regulatory compliance.
- Identify group or individual target investors for a specific fund.
- Direct activities of accounting or operations departments.
- Develop or implement fund investment policies or strategies.
- Develop, implement, or monitor security valuation policies.
- Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
- Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations.
- Direct preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies.
- Design, evaluate, and modify benefits policies to ensure that programs are current, competitive, and in compliance with legal requirements.
- Fulfill all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
- Analyze compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan.
- Identify and implement benefits to increase the quality of life for employees by working with brokers and researching benefits issues.
- Manage the design and development of tools to assist employees in benefits selection, and to guide managers through compensation decisions.
- Administer, direct, and review employee benefit programs, including the integration of benefit programs following mergers and acquisitions.
- Mediate between benefits providers and employees, such as by assisting in handling employees' benefits-related questions or taking suggestions.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Prepare detailed job descriptions and classification systems and define job levels and families, in partnership with other managers.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Plan and conduct new-employee orientations to foster positive attitude toward organizational objectives.
- Prepare budgets for personnel operations.
- Negotiate bargaining agreements.
- Prepare personnel forecasts to project employment needs.
- Maintain records and compile statistical reports concerning personnel-related data, such as hires, transfers, performance appraisals, and absenteeism rates.
- Analyze statistical data and reports to identify and determine causes of personnel problems, and develop recommendations for improvement of organization's personnel policies and practices.
- Contract with vendors to provide employee services, such as food services, transportation, or relocation service.
- Advise management on such matters as equal employment opportunity, sexual harassment, and discrimination.
- Represent organization at personnel-related hearings and investigations.
- Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
- Formulate policies, procedures and programs for recruitment, testing, placement, classification, orientation, benefits and compensation, and labor and industrial relations.
- Formulate strategic plans for the institution.
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
- Design or use assessments to monitor student learning outcomes.
- Recruit, hire, train, and terminate departmental personnel.
- Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments, or alumni organizations.
- Advise students on issues such as course selection, progress toward graduation, and career decisions.
- Plan, administer, and control budgets, maintain financial records, and produce financial reports.
- Provide assistance to faculty and staff in duties such as teaching classes, conducting orientation programs, issuing transcripts, and scheduling events.
- Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
- Prepare reports on academic or institutional data.
- Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
- Participate in faculty and college committee activities.
- Direct activities of administrative departments, such as admissions, registration, and career services.
- Appoint individuals to faculty positions, and evaluate their performance.
- Develop curricula, and recommend curricula revisions and additions.
- Consult with government regulatory and licensing agencies to ensure the institution's conformance with applicable standards.
- Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
- Determine course schedules, and coordinate teaching assignments and room assignments to ensure optimum use of buildings and equipment.
- Teach courses within their department.
- Review student misconduct reports requiring disciplinary action, and counsel students regarding such reports.
- Review registration statistics, and consult with faculty officials to develop registration policies.
- Confer with other academic staff to explain and formulate admission requirements and course credit policies.
- Direct scholarship, fellowship, and loan programs, performing activities such as selecting recipients and distributing aid.
- Direct and participate in institutional fundraising activities, and encourage alumni participation in such activities.
- Coordinate the production and dissemination of university publications, such as course catalogs and class schedules.
- Write grants to procure external funding, and supervise grant-funded projects.
- Plan and promote sporting events and social, cultural, and recreational activities.
- Formulate strategic plans for the institution.
- Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Create or implement security standards, policies, and procedures.
- Develop budgets for security operations.
- Develop or manage investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
- Develop, recommend, or manage security procedures for operations or processes, such as security call centers, access control, and reporting tools.
- Direct or participate in emergency management and contingency planning.
- Identify, investigate, or resolve security breaches.
- Monitor and ensure a sound, ethical environment.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, or applicable government security requirements, policies, and directives.
- Plan security for special and high-risk events.
- Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on company property.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Purchase security-related supplies, equipment, or technology.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Review financial reports to ensure efficiency and quality of security operations.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Support efforts to reduce substance abuse or other illegal activities in the workplace.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Develop and administer compensation programs, such as merit or incentive pay.
- Develop, implement, administer, and evaluate personnel and labor relations programs, including performance appraisal, affirmative action, and employment equity programs.
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
- Administer employee insurance, pension, and savings plans, working with insurance brokers and plan carriers.
- Ensure company compliance with federal and state laws, including reporting requirements.
- Research employee benefit and health and safety practices, and recommend changes or modifications to existing policies.
- Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
- Plan and develop curricula and materials for training programs and conduct training.
- Assist in preparing and maintaining personnel records and handbooks.
- Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
- Prepare occupational classifications, job descriptions, and salary scales.
- Consult with, or serve as, technical liaison between business, industry, government, and union officials.
- Perform multifactor data and cost analyses that may be used in areas such as support of collective bargaining agreements.
- Provide advice on the resolution of classification and salary complaints.
- Negotiate collective agreements on behalf of employers or workers, and mediate labor disputes and grievances.
- Analyze organizational, occupational, and industrial data to facilitate organizational functions and provide technical information to business, industry, and government.
- Assess need for and develop job analysis instruments and materials.
- Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.
- Research job and worker requirements, structural and functional relationships among jobs and occupations, and occupational trends.
- Prepare reports, such as organization and flow charts and career path reports, to summarize job analysis and evaluation and compensation analysis information.
- Advise staff of individuals' qualifications.
- Prepare research results for publication in form of journals, books, manuals, and film.
- Develop and administer compensation programs, such as merit or incentive pay.
- Develop, implement, administer, and evaluate personnel and labor relations programs, including performance appraisal, affirmative action, and employment equity programs.
- Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- Perform personnel functions, such as selection, training, or evaluation.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Plan store layouts or design displays.
- Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Set and maintain a bank and table limit for each game.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Set and maintain a bank and table limit for each game.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Set prices or credit terms for funeral products or services.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
- Schedule work hours for funeral home or contract employees.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct market research and analyze industry trends.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Set prices or credit terms for funeral products or services.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Implement corrective action plans to solve organizational or departmental problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Serve as liaisons between organizations, shareholders, and outside organizations.
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes.
- Preside over, or serve on, boards of directors, management committees, or other governing boards.
- Attend and participate in meetings of municipal councils or council committees.
- Organize or approve promotional campaigns.
- Nominate citizens to boards or commissions.
- Conduct or direct investigations or hearings to resolve complaints or violations of laws, or testify at such hearings.
- Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- Prepare bylaws approved by elected officials, and ensure that bylaws are enforced.
- Make presentations to legislative or other government committees regarding policies, programs, or budgets.
- Review and analyze legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.
- Direct non-merchandising departments, such as advertising, purchasing, credit, or accounting.
- Refer major policy matters to elected representatives for final decisions.
- Direct or conduct studies or research on issues affecting areas of responsibility.
- Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.
- Represent organizations or promote their objectives at official functions, or delegate representatives to do so.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Manage intradepartmental infection control and equipment security.
- Encourage patients and attend to their physical needs to facilitate the attainment of therapeutic goals.
- Report to supervisors or therapists, verbally or in writing, on patients' progress, attitudes, attendance, and accomplishments.
- Observe patients' attendance, progress, attitudes, and accomplishments and record and maintain information in client records.
- Prepare and maintain work area, materials, and equipment and maintain inventory of treatment and educational supplies.
- Transport patients to and from the occupational therapy work area.
- Instruct patients and families in work, social, and living skills, the care and use of adaptive equipment, and other skills to facilitate home and work adjustment to disability.
- Assist occupational therapists in planning, implementing, and administering therapy programs to restore, reinforce, and enhance performance, using selected activities and special equipment.
- Demonstrate therapy techniques, such as manual and creative arts and games.
- Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.
- Supervise patients in choosing and completing work assignments or arts and crafts projects.
- Adjust and repair assistive devices and make adaptive changes to other equipment and to environments.
- Evaluate the living skills and capacities of clients with physical, developmental, or mental health disabilities.
- Accompany patients on outings, providing transportation when necessary.
- Assist educational specialists or clinical psychologists in administering situational or diagnostic tests to measure client's abilities or progress.
- Manage intradepartmental infection control and equipment security.
- Develop and interpret organizational goals, policies, and procedures.
- Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
- Review project plans to plan and coordinate project activity.
- Assign and review the work of systems analysts, programmers, and other computer-related workers.
- Provide users with technical support for computer problems.
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
- Recruit, hire, train and supervise staff, or participate in staffing decisions.
- Stay abreast of advances in technology.
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
- Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
- Review and approve all systems charts and programs prior to their implementation.
- Prepare and review operational reports or project progress reports.
- Evaluate data processing proposals to assess project feasibility and requirements.
- Control operational budget and expenditures.
- Purchase necessary equipment.
- Manage backup, security and user help systems.
- Develop and interpret organizational goals, policies, and procedures.
- Write and present strategies for recreational facility programming using customer or employee data.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Interview and hire associates to fill staff vacancies.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Resolve customer complaints regarding worker performance or services rendered.
- Store and retrieve equipment, such as vehicles, radios, and ride components.
- Talk to coworkers using electronic devices, such as computers and radios.
- Talk to customers to convey information about events or activities.
- Train workers in company procedures or policy.
- Write budgets to plan recreational activities or programs.
- Write and present strategies for recreational facility programming using customer or employee data.
- Establish work procedures or schedules to organize the daily work of administrative staff.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Hire and terminate clerical and administrative personnel.
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
- Develop operational standards and procedures for the work unit or department.
- Learn to operate new office technologies as they are developed and implemented.
- Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.
- Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
- Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.
- Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
- Supervise administrative staff and provide training and orientation to new staff.
- Establish work procedures or schedules to organize the daily work of administrative staff.
- Develop, or oversee the development of, sustainability evaluation or monitoring systems.
- Monitor and evaluate effectiveness of sustainability programs.
- Develop or execute strategies to address issues such as energy use, resource conservation, recycling, pollution reduction, waste elimination, transportation, education, and building design.
- Supervise employees or volunteers working on sustainability projects.
- Develop sustainability reports, presentations, or proposals for supplier, employee, academia, media, government, public interest, or other groups.
- Develop, or oversee the development of, marketing or outreach media for sustainability projects or events.
- Identify and evaluate pilot projects or programs to enhance the sustainability research agenda.
- Create and maintain sustainability program documents, such as schedules and budgets.
- Formulate or implement sustainability campaign or marketing strategies.
- Research environmental sustainability issues, concerns, or stakeholder interests.
- Direct sustainability program operations to ensure compliance with environmental or governmental regulations.
- Evaluate and approve proposals for sustainability projects, considering factors such as cost effectiveness, technical feasibility, and integration with other initiatives.
- Develop methodologies to assess the viability or success of sustainability initiatives.
- Review sustainability program objectives, progress, or status to ensure compliance with policies, standards, regulations, or laws.
- Write and distribute financial or environmental impact reports.
- Write project proposals, grant applications, or other documents to pursue funding for environmental initiatives.
- Identify educational, training, or other development opportunities for sustainability employees or volunteers.
- Conduct risk assessments related to sustainability and the environment.
- Develop, or oversee the development of, sustainability evaluation or monitoring systems.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
- Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Direct or conduct recruitment, hiring, and training of personnel.
- Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
- Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
- Establish objectives and evaluative or operational criteria for units managed.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Develop instructional materials and conduct in-service and community-based educational programs.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Develop and implement purchasing and contract management instructions, policies, and procedures.
- Locate vendors of materials, equipment or supplies, and interview them to determine product availability and terms of sales.
- Prepare bid awards requiring board approval.
- Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
- Review purchase order claims and contracts for conformance to company policy.
- Review, evaluate, and approve specifications for issuing and awarding bids.
- Administer online purchasing systems.
- Prepare and process requisitions and purchase orders for supplies and equipment.
- Interview and hire staff, and oversee staff training.
- Develop cost reduction strategies and savings plans.
- Control purchasing department budgets.
- Resolve vendor or contractor grievances and claims against suppliers.
- Analyze market and delivery systems to assess present and future material availability.
- Participate in the development of specifications for equipment, products, or substitute materials.
- Maintain records of goods ordered and received.
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Prepare reports regarding market conditions and merchandise costs.
- Arrange for disposal of surplus materials.
- Develop and implement purchasing and contract management instructions, policies, and procedures.
- Develop response and recovery strategies for security breaches.
- Assess the quality of security controls, using performance indicators.
- Conduct investigations of information security breaches to identify vulnerabilities and evaluate the damage.
- Coordinate documentation of computer security or emergency measure policies, procedures, or tests.
- Coordinate monitoring of networks or systems for security breaches or intrusions.
- Coordinate vulnerability assessments or analysis of information security systems.
- Develop information security standards and best practices.
- Develop or implement software tools to assist in the detection, prevention, and analysis of security threats.
- Develop or install software, such as firewalls and data encryption programs, to protect sensitive information.
- Identify or implement solutions to information security problems.
- Identify security system weaknesses, using penetration tests.
- Oversee development of plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure or to meet emergency data processing needs.
- Oversee performance of risk assessment or execution of system tests to ensure the functioning of data processing activities or security measures.
- Provide technical support to computer users for installation and use of security products.
- Recommend information security enhancements to management.
- Review security assessments for computing environments or check for compliance with cybersecurity standards and regulations.
- Scan networks, using vulnerability assessment tools to identify vulnerabilities.
- Train staff on, and oversee the use of, information security standards, policies, and best practices.
- Troubleshoot security and network problems.
- Write reports regarding investigations of information security breaches or network evaluations.
- Develop response and recovery strategies for security breaches.
- Plan, schedule, or coordinate project activities to meet deadlines.
- Assign duties or responsibilities to project personnel.
- Communicate with key stakeholders to determine project requirements and objectives.
- Confer with project personnel to identify and resolve problems.
- Create project status presentations for delivery to customers or project personnel.
- Develop or update project plans including information such as objectives, technologies, schedules, funding, and staffing.
- Identify project needs such as resources, staff, or finances by reviewing project objectives and schedules.
- Identify, review, or select vendors or consultants to meet project needs.
- Monitor costs incurred by project staff to identify budget issues.
- Monitor project milestones and deliverables.
- Monitor the performance of project team members to provide performance feedback.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Produce and distribute project documents.
- Propose, review, or approve modifications to project plans.
- Recruit or hire project personnel.
- Report project status, such as budget, resources, technical issues, or customer satisfaction, to managers.
- Request and review project updates to ensure deadlines are met.
- Schedule or facilitate project meetings.
- Submit project deliverables to clients, ensuring adherence to quality standards.
- Plan, schedule, or coordinate project activities to meet deadlines.
- Formulate policies and procedures related to public information programs, working with public relations executives.
- Assign, supervise, and review the activities of public relations staff.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Design and edit promotional publications, such as brochures.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Develop, implement, or maintain crisis communication plans.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
- Draft speeches for company executives and arrange interviews and other forms of contact for them.
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
- Evaluate advertising and promotion programs for compatibility with public relations efforts.
- Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
- Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
- Maintain company archives.
- Manage communications budgets.
- Manage in-house communication courses.
- Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.
- Observe and report on social, economic, and political trends that might affect employers.
- Produce films and other video products, regulate their distribution, and operate film library.
- Respond to requests for information about employers' activities or status.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
- Formulate policies and procedures related to public information programs, working with public relations executives.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Manage and maintain executives' schedules.
- Make travel arrangements for executives.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Provide clerical support to other departments.
- Attend meetings to record minutes.
- Process payroll information.
- Interpret administrative and operating policies and procedures for employees.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Compile, transcribe, and distribute minutes of meetings.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Update corporate policies to improve cyber security.
- Assess the physical security of servers, systems, or network devices to identify vulnerability to temperature, vandalism, or natural disasters.
- Collect stakeholder data to evaluate risk and to develop mitigation strategies.
- Conduct network and security system audits, using established criteria.
- Configure information systems to incorporate principles of least functionality and least access.
- Design security solutions to address known device vulnerabilities.
- Develop and execute tests that simulate the techniques of known cyber threat actors.
- Develop infiltration tests that exploit device vulnerabilities.
- Develop presentations on threat intelligence.
- Develop security penetration testing processes, such as wireless, data networks, and telecommunication security tests.
- Discuss security solutions with information technology teams or management.
- Document penetration test findings.
- Evaluate vulnerability assessments of local computing environments, networks, infrastructures, or enclave boundaries.
- Gather cyber intelligence to identify vulnerabilities.
- Identify new threat tactics, techniques, or procedures used by cyber threat actors.
- Identify security system weaknesses, using penetration tests.
- Investigate security incidents, using computer forensics, network forensics, root cause analysis, or malware analysis.
- Keep up with new penetration testing tools and methods.
- Maintain up-to-date knowledge of hacking trends.
- Prepare and submit reports describing the results of security fixes.
- Test the security of systems by attempting to gain access to networks, Web-based applications, or computers.
- Write audit reports to communicate technical and procedural findings and recommend solutions.
- Update corporate policies to improve cyber security.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Plan, schedule, or coordinate construction project activities to meet deadlines.
- Prepare and submit budget estimates, progress reports, or cost tracking reports.
- Interpret and explain plans and contract terms to representatives of the owner or developer, including administrative staff, workers, or clients.
- Direct and supervise construction or related workers.
- Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors.
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
- Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
- Study job specifications to determine appropriate construction methods.
- Inspect or review projects to monitor compliance with building and safety codes or other regulations.
- Investigate damage, accidents, or delays at construction sites to ensure that proper construction procedures are being followed.
- Implement new or modified plans in response to delays, bad weather, or construction site emergencies.
- Develop or implement quality control programs.
- Requisition supplies or materials to complete construction projects.
- Determine labor requirements for dispatching workers to construction sites.
- Contract or oversee craft work, such as painting or plumbing.
- Inspect or review projects to monitor compliance with environmental regulations.
- Perform, or contract others to perform, pre-building assessments, such as conceptual cost estimating, rough order of magnitude estimating, feasibility, or energy efficiency, environmental, and sustainability assessments.
- Develop or implement environmental protection programs.
- Apply for and obtain all necessary permits or licenses.
- Evaluate construction methods and determine cost-effectiveness of plans, using computer models.
- Apply green building strategies to reduce energy costs or minimize carbon output or other sources of harm to the environment.
- Secure third-party verification from sources, such as Leadership in Energy Efficient Design (LEED), to ensure responsible design and building activities or to achieve favorable LEED ratings for building projects.
- Develop construction budgets to compare green and non-green construction alternatives, in terms of short-term costs, long-term costs, or environmental impacts.
- Implement training programs on environmentally responsible building topics to update employee skills and knowledge.
- Direct acquisition of land for construction projects.
- Plan, schedule, or coordinate construction project activities to meet deadlines.
- Establish standards for personnel performance and customer service.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Schedule staff hours and assign duties.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Order and purchase equipment and supplies.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Establish standards for personnel performance and customer service.
- Identify potential for loss and develop strategies to eliminate it.
- Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
- Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
- Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
- Investigate or interview individuals suspected of shoplifting or internal theft.
- Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
- Hire or supervise loss prevention staff.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
- Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
- Maintain documentation of all loss prevention activity.
- Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
- Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
- Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
- Visit stores to ensure compliance with company policies and procedures.
- Analyze retail data to identify current or emerging trends in theft or fraud.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
- Collaborate with law enforcement to investigate and solve external theft or fraud cases.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
- Perform cash audits and deposit investigations to fully account for store cash.
- Recommend improvements in loss prevention programs, staffing, scheduling, or training.
- Direct installation of covert surveillance equipment, such as security cameras.
- Monitor and review paperwork procedures and systems to prevent error-related shortages.
- Advise retail establishments on development of loss-investigation procedures.
- Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
- Identify potential for loss and develop strategies to eliminate it.
- Determine, administer, and execute policies relating to operations administration and standards, facility maintenance, and safety.
- Collect and record growth, production, and environmental data.
- Manage nurseries that grow horticultural plants for sale to trade or retail customers, for display or exhibition, or for research.
- Direct and monitor trapping and spawning of fish, egg incubation, and fry rearing, applying knowledge of management and fish culturing techniques.
- Direct and monitor the transfer of mature fish to lakes, ponds, streams, or commercial tanks.
- Determine how to allocate resources and to respond to unanticipated problems, such as insect infestation, drought, and fire.
- Determine plant growing conditions, such as greenhouses, hydroponics, or natural settings, and set planting and care schedules.
- Devise and participate in activities to improve fish hatching and growth rates, and to prevent disease in hatcheries.
- Position and regulate plant irrigation systems, and program environmental and irrigation control computers.
- Prepare reports required by state and federal laws.
- Inspect facilities and equipment for signs of disrepair, and perform necessary maintenance work.
- Maintain financial, operational, production, or employment records for farms or ranches.
- Coordinate clerical, record-keeping, inventory, requisitioning, and marketing activities.
- Direct the breeding or raising of stock, such as cattle, poultry, or honeybees, using recognized breeding practices to ensure stock improvement.
- Negotiate with buyers for the sale, storage, or shipment of crops or livestock.
- Coordinate the selection and maintenance of brood stock.
- Analyze soil to determine types or quantities of fertilizer required for maximum crop production.
- Provide information to customers on the care of trees, shrubs, flowers, plants, and lawns.
- Analyze market conditions to determine acreage allocations.
- Supervise the construction of farm or ranch structures, such as buildings, fences, drainage systems, wells, or roads.
- Replace chemical insecticides with environmentally friendly practices, such as adding pest-repelling plants to fields.
- Conduct inspections to determine crop maturity or condition or to detect disease or insect infestation.
- Conduct or supervise stock examinations to identify diseases or parasites.
- Determine types or quantities of crops, plants, or livestock to be grown and raised, based on budgets, federal incentives, market conditions, executive directives, projected sales volumes, or soil conditions.
- Direct crop production operations, such as planning, tilling, planting, fertilizing, cultivating, spraying, and harvesting.
- Evaluate marketing or sales alternatives for products.
- Hire, supervise, and train support workers.
- Monitor activities, such as irrigation, chemical application, harvesting, milking, breeding, and grading, to ensure adherence to safety regulations or standards.
- Monitor environments to ensure maintenance of optimum animal or plant life.
- Obtain financing for and purchase necessary machinery, land, supplies, or livestock.
- Determine, administer, and execute policies relating to operations administration and standards, facility maintenance, and safety.
- Plan or implement improvements to internal or external systems or processes.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
- Monitor inventory levels of products or materials in warehouses.
- Establish or monitor specific supply chain-based performance measurement systems.
- Prepare and manage departmental budgets.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Interview, select, and train warehouse and supervisory personnel.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.
- Plan or implement improvements to internal or external systems or processes.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Conduct searches to find needed information, using such sources as the Internet.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
- Arrange conference, meeting, or travel reservations for office personnel.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Mail newsletters, promotional material, or other information.
- Develop or maintain internal or external company Web sites.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
