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Details Report for:
15-1142.00 - Network and Computer Systems Administrators

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.

Sample of reported job titles: Information Technology Director (IT Director), Information Technology Manager (IT Manager), Information Technology Specialist (IT Specialist), Local Area Network Administrator (LAN Administrator), Network Administrator, Network Engineer, Network Manager, Network Specialist, Systems Administrator, Systems Engineer

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks   Save Table (XLS/CSV)


Importance
Category Task
90   Core
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
87   Core
Perform data backups and disaster recovery operations.
83   Core
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
83   Core
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
80   Core
Configure, monitor, and maintain email applications or virus protection software.
76   Core
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
72   Core
Load computer tapes and disks, and install software and printer paper or forms.
69   Core
Design, configure, and test computer hardware, networking software and operating system software.
69   Core
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
68   Core
Confer with network users about how to solve existing system problems.
65   Core
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
62   Core
Analyze equipment performance records to determine the need for repair or replacement.
62   Core
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
62   Core
Maintain an inventory of parts for emergency repairs.
61   Core
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
60   Core
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
59   Core
Train people in computer system use.
56   Core
Coordinate with vendors and with company personnel to facilitate purchases.
66   Supplemental
Perform routine network startup and shutdown procedures, and maintain control records.
61   Supplemental
Maintain logs related to network functions, as well as maintenance and repair records.

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Technology Skills   Save Table (XLS/CSV)

  • Access software — Access management software; Citrix Hot technology ; Remote desktop control software; Tivoli (see all 5 examples)
  • Administration software — Cisco Systems CiscoWorks; Hewlett-Packard HP Network Node Manager; Network address management software; SolarWinds (see all 10 examples)
  • Analytical or scientific software — Root cause analysis software; SAS Hot technology ; StataCorp Stata Hot technology
  • Application server software — Citrix XenApp; Oracle WebLogic Server Hot technology ; Red Hat WildFly Hot technology
  • Authentication server software — Password management software
  • Backup or archival software — Symantec Ghost Solution Suite; System and data disaster recovery software; Veritas NetBackup Hot technology
  • Business intelligence and data analysis software — IBM Cognos Impromptu Hot technology ; MicroStrategy Hot technology ; Qlik Tech QlikView Hot technology ; Tableau Hot technology (see all 5 examples)
  • Communications server software — IBM Domino Hot technology
  • Compiler and decompiler software — Command interpreters
  • Computer aided design CAD software Hot technology — Computer aided design and drafting CADD software; Dassault Systemes CATIA Hot technology
  • Computer based training software
  • Configuration management software — Microsoft Windows Sysprep; Perforce Helix software Hot technology ; Puppet Hot technology ; VMWare (see all 7 examples)
  • Content workflow software — Atlassian JIRA Hot technology
  • Customer relationship management CRM software — Blackbaud The Raiser's Edge Hot technology
  • Data base management system software — Apache Hadoop Hot technology ; Apache Hive Hot technology ; MySQL Hot technology ; NoSQL Hot technology (see all 12 examples)
  • Data base reporting software — Microsoft SQL Server Reporting Services Hot technology ; SAP Crystal Reports Hot technology
  • Data base user interface and query software — FileMaker Pro Hot technology ; Microsoft Access Hot technology ; Oracle JDBC Hot technology ; Transact-SQL Hot technology (see all 8 examples)
  • Desktop communications software — Secure shell SSH software
  • Desktop publishing software — Microsoft Publisher Hot technology
  • Development environment software — Apache Maven Hot technology ; C Hot technology ; Microsoft .NET Framework Hot technology ; Ruby Hot technology (see all 12 examples)
  • Document management software — Adobe Systems Adobe Acrobat Hot technology
  • Electronic mail software — IBM Notes Hot technology ; Microsoft Exchange Server Hot technology ; Microsoft Outlook Hot technology
  • Enterprise application integration software — Extensible markup language XML Hot technology ; IBM InfoSphere DataStage Hot technology ; IBM WebSphere Hot technology ; Systems integration software (see all 5 examples)
  • Enterprise resource planning ERP software Hot technology — Microsoft Dynamics GP Hot technology ; NetSuite ERP Hot technology ; Oracle PeopleSoft Hot technology ; SAP Business Objects Hot technology (see all 11 examples)
  • Enterprise system management software — IBM Power Systems software Hot technology ; Splunk Enterprise Hot technology
  • File versioning software — Apache Subversion SVN Hot technology ; Git Hot technology
  • Financial analysis software — Delphi Technology Hot technology ; Oracle E-Business Suite Financials Hot technology
  • Gateway software — Microsoft Windows Terminal Services Access Manager
  • Graphical user interface development software — TKSoftware
  • Graphics or photo imaging software — Adobe Systems Adobe Flash Hot technology ; Microsoft Visio Hot technology
  • Helpdesk or call center software — Help desk software
  • Human resources software — Human resource management software HRMS Hot technology
  • Internet directory services software — Active directory software; Berkeley Internet Domain Name BIND; Domain name system DNS; Network addressable storage NAS software
  • Internet protocol IP multimedia subsystem software — Open source routing protocols OSPF
  • Map creation software — ESRI ArcGIS software Hot technology
  • Medical software — Epic Systems Hot technology
  • Metadata management software — CA Erwin Data Modeler Hot technology
  • Network monitoring software — Nagios Hot technology ; Remote monitoring software; Snort; Wireshark Hot technology (see all 27 examples)
  • Network operating system enhancement software — Management information base MIB software; Network, server and operating system optimization software; Operating system process control software
  • Network security and virtual private network VPN equipment software — Firewall software; Network intrusion detection software; Virtual private networking VPN software Hot technology
  • Network security or virtual private network VPN management software — Intrusion prevention system IPS; Network and system vulnerability assessment software; OpenService Open NerveCenter; Security incident management software (see all 5 examples)
  • Object or component oriented development software — C++ Hot technology ; Microsoft ActiveX Hot technology ; Python Hot technology ; Swift Hot technology (see all 8 examples)
  • Object oriented data base management software — PostgreSQL Hot technology
  • Office suite software — Microsoft Office
  • Operating system software — Linux Hot technology ; Oracle Solaris Hot technology ; Ubuntu Hot technology ; UNIX Hot technology (see all 9 examples)
  • Optical network management software
  • Pattern design software — Diagramming software
  • Platform interconnectivity software — Virtual network computing VNC software
  • Portal server software — Apache HTTP Server Hot technology
  • Presentation software — Microsoft PowerPoint Hot technology
  • Program testing software — Computer system diagnostics software; Hewlett Packard LoadRunner Hot technology
  • Project management software — Microsoft Project Hot technology ; Microsoft SharePoint Hot technology ; Oracle Primavera Enterprise Project Portfolio Management Hot technology
  • Requirements analysis and system architecture software — Requirements management software
  • Spreadsheet software — Microsoft Excel Hot technology
  • Storage networking software — Storage area network SAN software
  • Transaction security and virus protection software — Honeypot; McAfee Hot technology ; Root kit detection software; Symantec Hot technology (see all 7 examples)
  • Transaction server software — Customer information control system CICS Hot technology
  • Web page creation and editing software — Adobe Systems Adobe Dreamweaver Hot technology
  • Web platform development software — Apache Struts Hot technology ; Hypertext markup language HTML Hot technology ; JavaScript Hot technology ; Node.js Hot technology (see all 14 examples)

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used   Save Table (XLS/CSV)

  • Cable accessories — Cable verifiers
  • Computer tool kits
  • Desktop computers
  • Digital testers — Bit error rate testers BERT
  • Hard disk arrays — Redundant array of independent disks RAID systems
  • Interferometers — Optical spectrum analyzers
  • Mainframe computers
  • Network analyzers — Asynchronous transfer mode ATM analyzers; Communications analyzers; Synchronous optical network SONET analyzers; T-Birds
  • Network switches
  • Notebook computers
  • Power meters — Powerline monitors
  • Protocol analyzers
  • Punches or nail sets or drifts — Punchdown tools
  • Reflectometers — Optical time domain reflectometers OTDR
  • Screwdrivers
  • Server load balancer — Load balancers
  • Tape arrays — Tape libraries
  • Wire lug crimping tool — Wire crimpers

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
87 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
59 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
53 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
51 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
49 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
45 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
37 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
36 
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
36 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
35 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
23 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
21 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
20 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
17 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
14 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
14 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
14 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
13 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
12 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
10 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
6 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
5 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
5 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
4 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
3 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
3 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
3 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
2 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
2 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
2 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
1 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
0 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
0 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

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Skills   Save Table (XLS/CSV)


Importance
Skill
69 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
69 
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
69 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
66 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
66 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
66 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
66 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
63 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
63 
Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
63 
Programming — Writing computer programs for various purposes.
63 
Speaking — Talking to others to convey information effectively.
63 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
56 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
56 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
53 
Time Management — Managing one's own time and the time of others.
53 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
50 
Coordination — Adjusting actions in relation to others' actions.
50 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
50 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
50 
Operation and Control — Controlling operations of equipment or systems.
50 
Operations Analysis — Analyzing needs and product requirements to create a design.
50 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
47 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
47 
Mathematics — Using mathematics to solve problems.
47 
Repairing — Repairing machines or systems using the needed tools.
47 
Service Orientation — Actively looking for ways to help people.
44 
Instructing — Teaching others how to do something.
44 
Persuasion — Persuading others to change their minds or behavior.
44 
Technology Design — Generating or adapting equipment and technology to serve user needs.
41 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
41 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
38 
Negotiation — Bringing others together and trying to reconcile differences.
35 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
31 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
28 
Science — Using scientific rules and methods to solve problems.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
69 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
66 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
66 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
66 
Near Vision — The ability to see details at close range (within a few feet of the observer).
66 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
66 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
66 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
66 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
63 
Speech Recognition — The ability to identify and understand the speech of another person.
60 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
60 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
60 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
56 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
56 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
56 
Speech Clarity — The ability to speak clearly so others can understand you.
56 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
56 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
53 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
50 
Far Vision — The ability to see details at a distance.
50 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
50 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
50 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
47 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
47 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
47 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
47 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
41 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
41 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
38 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
38 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
38 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
31 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
31 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
28 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
28 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
25 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
25 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
22 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
6 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
3 
Sound Localization — The ability to tell the direction from which a sound originated.
3 
Speed of Limb Movement — The ability to quickly move the arms and legs.
0 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
0 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
0 
Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
0 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
0 
Night Vision — The ability to see under low light conditions.
0 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
0 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
0 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
97 
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
90 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
88 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
87 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
85 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
82 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
78 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
76 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
73 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
72 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
71 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
71 
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
70 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
68 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
64 
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
60 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
60 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
60 
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
59 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
58 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
56 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
49 
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
49 
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
49 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
46 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
45 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
43 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
43 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
39 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
39 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
37 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
35 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
34 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
30 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
30 
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
26 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
24 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
20 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
15 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
14 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
13 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.

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Detailed Work Activities   Save Table (XLS/CSV)

  • Maintain computer networks to enhance performance and user access.
  • Implement security measures for computer or information systems.
  • Create electronic data backup to prevent loss of information.
  • Develop computer or information security policies or procedures.
  • Resolve computer network problems.
  • Resolve computer software problems.
  • Troubleshoot issues with computer applications or systems.
  • Monitor the performance of computer networks.
  • Install computer hardware.
  • Design integrated computer systems.
  • Test computer hardware performance.
  • Test software performance.
  • Provide technical support for computer network issues.
  • Collaborate with others to resolve information technology issues.
  • Document operational activities.
  • Recommend changes to improve computer or information systems.
  • Conduct research to gain information about products or processes.
  • Update knowledge about emerging industry or technology trends.
  • Analyze data to identify or resolve operational problems.
  • Maintain the inventory of equipment.
  • Analyze project data to determine specifications or requirements.
  • Identify information technology project resource requirements.
  • Document network-related activities or tasks.
  • Collect data about customer needs.
  • Train others in computer interface or software use.
  • Coordinate resource procurement activities.

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Work Context   Save Table (XLS/CSV)

Work Context

Percentage of Top Responses
Electronic Mail — How often do you use electronic mail in this job?


100     Every day
Telephone — How often do you have telephone conversations in this job?


85     Every day
15     Once a week or more but not every day
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


82     Constant contact with others
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


77     Every day
18     Once a month or more but not every week
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


58     Extremely important
32     Very important
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


46     A lot of freedom
36     Some freedom
18     Limited freedom
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


68     Every day
Work With Work Group or Team — How important is it to work with others in a group or team in this job?


46     Extremely important
30     Very important
21     Important
Spend Time Sitting — How much does this job require sitting?


32     Continually or almost continually
48     More than half the time
17     About half the time
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


37     A lot of freedom
42     Some freedom
11     Very little freedom
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


42     Extremely important
32     Very important
15     Important
Duration of Typical Work Week — Number of hours typically worked in one week.


59     More than 40 hours
29     40 hours
12     Less than 40 hours
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


12     Extremely important
44     Very important
30     Important
14     Fairly important
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


23     Very important results
26     Important results
23     Moderate results
29     Minor results
Letters and Memos — How often does the job require written letters and memos?


15     Every day
37     Once a week or more but not every day
25     Once a month or more but not every week
21     Once a year or more but not every month
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


37     Every day
12     Once a week or more but not every day
43     Once a year or more but not every month
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


38     Extremely serious
15     Very serious
24     Fairly serious
19     Not serious at all
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


27     Every day
17     Once a week or more but not every day
14     Once a month or more but not every week
40     Once a year or more but not every month
Time Pressure — How often does this job require the worker to meet strict deadlines?


11     Every day
19     Once a week or more but not every day
59     Once a month or more but not every week
11     Once a year or more but not every month
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


22     Moderately close (at arm's length)
53     Slightly close (e.g., shared office)
15     I work with others but not closely (e.g., private office)
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


31     Continually or almost continually
21     About half the time
29     Less than half the time
14     Never
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


23     Continually or almost continually
40     About half the time
17     Less than half the time
15     Never
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


12     Extremely competitive
26     Highly competitive
30     Moderately competitive
15     Slightly competitive
17     Not at all competitive
Deal With External Customers — How important is it to work with external customers or the public in this job?


35     Very important
13     Important
29     Fairly important
14     Not important at all
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


35     High responsibility
23     Moderate responsibility
32     Limited responsibility
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


20     Once a week or more but not every day
14     Once a month or more but not every week
52     Once a year or more but not every month
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


20     Once a week or more but not every day
21     Once a month or more but not every week
22     Once a year or more but not every month
30     Never
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


20     Once a week or more but not every day
19     Once a month or more but not every week
48     Once a year or more but not every month
13     Never
Degree of Automation — How automated is the job?


20     Highly automated
65     Slightly automated
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


21     Every day
28     Once a year or more but not every month
41     Never
Public Speaking — How often do you have to perform public speaking in this job?


38     Once a month or more but not every week
44     Once a year or more but not every month
15     Never
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


14     Moderate responsibility
38     Limited responsibility
30     No responsibility
Spend Time Walking and Running — How much does this job require walking and running?


31     About half the time
48     Less than half the time
20     Never
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


37     About half the time
26     Less than half the time
33     Never
Spend Time Standing — How much does this job require standing?


18     About half the time
59     Less than half the time
20     Never
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


16     Every day
12     Once a month or more but not every week
14     Once a year or more but not every month
58     Never
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


33     Once a year or more but not every month
46     Never
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


64     Less than half the time
26     Never
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


23     Once a month or more but not every week
66     Never
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


31     Once a year or more but not every month
57     Never
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


28     Once a year or more but not every month
62     Never
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


43     Less than half the time
57     Never
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


25     Less than half the time
67     Never
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


80     Never
Exposed to Radiation — How often does this job require exposure to radiation?


82     Never
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


88     Not important at all
Exposed to High Places — How often does this job require exposure to high places?


16     Once a year or more but not every month
77     Never
Work Schedules — How regular are the work schedules for this job?


16     Irregular (changes with weather conditions, production demands, or contract duration)
84     Regular (established routine, set schedule)
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


26     Once a year or more but not every month
73     Never
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


25     Once a year or more but not every month
75     Never
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


19     Once a year or more but not every month
79     Never
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


23     Once a year or more but not every month
76     Never
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


21     Once a year or more but not every month
78     Never
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


90     Never
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


12     Once a year or more but not every month
88     Never
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


92     Never
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


93     Never

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
Not available Bachelor's degree
Not available Associate's degree
Not available Post-secondary certificate Help

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Credentials

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
83 
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
78 
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
61 
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
50 
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
17 
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
11 
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
93 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
92 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
92 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
91 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
91 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
89 
Integrity — Job requires being honest and ethical.
86 
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
76 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
75 
Initiative — Job requires a willingness to take on responsibilities and challenges.
74 
Persistence — Job requires persistence in the face of obstacles.
73 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
60 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
58 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
46 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
46 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
39 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
75 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
72 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
61 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
61 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
56 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
50 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

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Wages & Employment Trends

Median wages (2016) $38.32 hourly, $79,700 annual
State wages Local Salary Info
 
Employment (2014) 383,000 employees
Projected growth (2014-2024) Average (5% to 8%) Average (5% to 8%)
Projected job openings (2014-2024) 79,400
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2016 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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