- Plan, install, repair, or troubleshoot telehealth technology applications or systems in homes.
Occupations with related tasks Save Table: XLSX CSV
- Install network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Provide telephone support related to networking or connectivity issues.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install or repair network cables, including fiber optic cables.
- Install and configure wireless networking equipment.
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Document network support activities.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
- Analyze network data to determine network usage, disk space availability, or server function.
- Perform routine maintenance or standard repairs to networking components or equipment.
- Test computer software or hardware, using standard diagnostic testing equipment and procedures.
- Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.
- Create or update technical documentation for network installations or changes to existing installations.
- Train users in procedures related to network applications software or related systems.
- Test repaired items to ensure proper operation.
- Maintain logs of network activity.
- Document help desk requests and resolutions.
- Research hardware or software products to meet technical networking or security needs.
- Create or revise user instructions, procedures, or manuals.
- Run monthly network reports.
- Install network software, including security or firewall software.
- Troubleshoot network or connectivity problems for users or user groups.
- Install new hardware or software systems or components, ensuring integration with existing network systems.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Provide telephone support related to networking or connectivity issues.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Install or repair network cables, including fiber optic cables.
- Install and configure wireless networking equipment.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Install, maintain, or use software testing programs.
- Install and configure recreations of software production environments to allow testing of software performance.
- Provide feedback and recommendations to developers on software usability and functionality.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Evaluate or recommend software for testing or bug tracking.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design test plans, scenarios, scripts, or procedures.
- Document test procedures to ensure replicability and compliance with standards.
- Test system modifications to prepare for implementation.
- Create or maintain databases of known test defects.
- Develop or specify standards, methods, or procedures to determine product quality or release readiness.
- Monitor bug resolution efforts and track successes.
- Update automated test scripts to ensure currency.
- Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Monitor program performance to ensure efficient and problem-free operations.
- Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
- Investigate customer problems referred by technical support.
- Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
- Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
- Design or develop automated testing tools.
- Coordinate user or third-party testing.
- Visit beta testing sites to evaluate software performance.
- Conduct historical analyses of test results.
- Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Install, maintain, or use software testing programs.
- Install and configure recreations of software production environments to allow testing of software performance.
- Provide feedback and recommendations to developers on software usability and functionality.
- Identify program deviance from standards, and suggest modifications to ensure compliance.
- Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
- Evaluate or recommend software for testing or bug tracking.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Provide training or technical assistance in Web site implementation or use.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Correct testing-identified problems, or recommend actions for their resolution.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Evaluate or recommend server hardware or software.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Identify or document backup or recovery plans.
- Back up or modify applications and related data to provide for disaster recovery.
- Identify, standardize, and communicate levels of access and security.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Document application and Web site changes or change procedures.
- Track, compile, and analyze Web site usage data.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Identify or address interoperability requirements.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Document installation or configuration procedures to allow maintenance and repetition.
- Develop testing routines and procedures.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Provide training or technical assistance in Web site implementation or use.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Correct testing-identified problems, or recommend actions for their resolution.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Evaluate or recommend server hardware or software.
- Develop or implement software tools to assist in the detection, prevention, and analysis of security threats.
- Develop or install software, such as firewalls and data encryption programs, to protect sensitive information.
- Troubleshoot security and network problems.
- Provide technical support to computer users for installation and use of security products.
- Recommend information security enhancements to management.
- Assess the quality of security controls, using performance indicators.
- Conduct investigations of information security breaches to identify vulnerabilities and evaluate the damage.
- Coordinate documentation of computer security or emergency measure policies, procedures, or tests.
- Coordinate monitoring of networks or systems for security breaches or intrusions.
- Coordinate vulnerability assessments or analysis of information security systems.
- Develop information security standards and best practices.
- Develop response and recovery strategies for security breaches.
- Identify or implement solutions to information security problems.
- Identify security system weaknesses, using penetration tests.
- Oversee development of plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure or to meet emergency data processing needs.
- Oversee performance of risk assessment or execution of system tests to ensure the functioning of data processing activities or security measures.
- Review security assessments for computing environments or check for compliance with cybersecurity standards and regulations.
- Scan networks, using vulnerability assessment tools to identify vulnerabilities.
- Train staff on, and oversee the use of, information security standards, policies, and best practices.
- Write reports regarding investigations of information security breaches or network evaluations.
- Develop or implement software tools to assist in the detection, prevention, and analysis of security threats.
- Develop or install software, such as firewalls and data encryption programs, to protect sensitive information.
- Troubleshoot security and network problems.
- Provide technical support to computer users for installation and use of security products.
- Recommend information security enhancements to management.
- Provide technical expertise in Geographic Information Systems (GIS) technology to clients or users.
- Provide technical support to users or clients regarding the maintenance, development, or operation of Geographic Information Systems (GIS) databases, equipment, or applications.
- Confer with users to analyze, configure, or troubleshoot applications.
- Make recommendations regarding upgrades, considering implications of new or revised Geographic Information Systems (GIS) software, equipment, or applications.
- Recommend procedures, equipment, or software upgrades to increase data accessibility or ease of use.
- Produce data layers, maps, tables, or reports, using spatial analysis procedures or Geographic Information Systems (GIS) technology, equipment, or systems.
- Design or prepare graphic representations of Geographic Information Systems (GIS) data, using GIS hardware or software applications.
- Maintain or modify existing Geographic Information Systems (GIS) databases.
- Perform computer programming, data analysis, or software development for Geographic Information Systems (GIS) applications, including the maintenance of existing systems or research and development for future enhancements.
- Enter data into Geographic Information Systems (GIS) databases, using techniques such as coordinate geometry, keyboard entry of tabular data, manual digitizing of maps, scanning or automatic conversion to vectors, or conversion of other sources of digital data.
- Review existing or incoming data for currency, accuracy, usefulness, quality, or completeness of documentation.
- Perform geospatial data building, modeling, or analysis, using advanced spatial analysis, data manipulation, or cartography software.
- Design or coordinate the development of integrated Geographic Information Systems (GIS) spatial or non-spatial databases.
- Perform integrated or computerized Geographic Information Systems (GIS) analyses to address scientific problems.
- Select cartographic elements needed for effective presentation of information.
- Collect, compile, or integrate Geographic Information Systems (GIS) data, such as remote sensing or cartographic data for inclusion in map manuscripts.
- Interpret aerial or ortho photographs.
- Meet with clients to discuss topics such as technical specifications, customized solutions, or operational problems.
- Document, design, code, or test Geographic Information Systems (GIS) models, internet mapping solutions, or other applications.
- Create, analyze, report, convert, or transfer data, using specialized applications program software.
- Design, program, or model Geographic Information Systems (GIS) applications or procedures.
- Develop specialized computer software routines, internet-based Geographic Information Systems (GIS) databases, or business applications to customize geographic information.
- Assist users in formulating Geographic Information Systems (GIS) requirements or understanding the implications of alternatives.
- Create visual representations of geospatial data, using complex procedures such as analytical modeling, three-dimensional renderings, or plot creation.
- Transfer or rescale information from original photographs onto maps or other photographs.
- Prepare training materials for, or make presentations to, Geographic Information Systems (GIS) users.
- Apply three-dimensional (3D) or four-dimensional (4D) technologies to geospatial data to allow for new or different analyses or applications.
- Conduct research, data analysis, systems design, or support for software such as Geographic Information Systems (GIS) or Global Positioning Systems (GPS) mapping software.
- Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in Geographic Information Systems (GIS) technology, equipment, or systems.
- Provide technical expertise in Geographic Information Systems (GIS) technology to clients or users.
- Provide technical support to users or clients regarding the maintenance, development, or operation of Geographic Information Systems (GIS) databases, equipment, or applications.
- Confer with users to analyze, configure, or troubleshoot applications.
- Make recommendations regarding upgrades, considering implications of new or revised Geographic Information Systems (GIS) software, equipment, or applications.
- Recommend procedures, equipment, or software upgrades to increase data accessibility or ease of use.
- Provide technical guidance or support for the development or troubleshooting of systems.
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
- Provide advice on project costs, design concepts, or design changes.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Evaluate existing systems to determine effectiveness, and suggest changes to meet organizational requirements.
- Configure servers to meet functional specifications.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Develop system engineering, software engineering, system integration, or distributed system architectures.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Identify system data, hardware, or software components required to meet user needs.
- Communicate with staff or clients to understand specific system requirements.
- Research, test, or verify proper functioning of software patches and fixes.
- Perform security analyses of developed or packaged software components.
- Document design specifications, installation instructions, and other system-related information.
- Communicate project information through presentations, technical reports, or white papers.
- Define and analyze objectives, scope, issues, or organizational impact of information systems.
- Monitor system operation to detect potential problems.
- Design and conduct hardware or software tests.
- Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
- Provide customers or installation teams guidelines for implementing secure systems.
- Establish functional or system standards to address operational requirements, quality requirements, and design constraints.
- Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
- Develop or approve project plans, schedules, or budgets.
- Develop efficient and effective system controllers.
- Direct the analysis, development, and operation of complete computer systems.
- Develop application-specific software.
- Direct the installation of operating systems, network or application software, or computer or network hardware.
- Train system users in system operation or maintenance.
- Provide technical guidance or support for the development or troubleshooting of systems.
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
- Provide advice on project costs, design concepts, or design changes.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Evaluate existing systems to determine effectiveness, and suggest changes to meet organizational requirements.
- Configure servers to meet functional specifications.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Oversee the daily performance of computer systems.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Refer major hardware or software problems or defective products to vendors or technicians for service.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Inspect equipment and read order sheets to prepare for delivery to users.
- Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
- Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
- Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
- Modify and customize commercial programs for internal needs.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Recommend new equipment or software packages.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Consult with management to ensure agreement on system principles.
- Expand or modify system to serve new purposes or improve work flow.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
- Determine computer software or hardware needed to set up or alter systems.
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
- Develop, document, and revise system design procedures, test procedures, and quality standards.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
- Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
- Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Recommend new equipment or software packages.
- Plan and install upgrades of database management system software to enhance database performance.
- Provide technical support to junior staff or clients.
- Identify, evaluate and recommend hardware or software technologies to achieve desired database performance.
- Identify and correct deviations from database development standards.
- Develop and document database architectures.
- Collaborate with system architects, software architects, design analysts, and others to understand business or industry requirements.
- Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements.
- Design databases to support business applications, ensuring system scalability, security, performance, and reliability.
- Develop data models for applications, metadata tables, views or related database structures.
- Design database applications, such as interfaces, data transfer mechanisms, global temporary tables, data partitions, and function-based indexes to enable efficient access of the generic database structure.
- Develop methods for integrating different products so they work properly together, such as customizing commercial databases to fit specific needs.
- Create and enforce database development standards.
- Document and communicate database schemas, using accepted notations.
- Develop data model describing data elements and their use, following procedures and using pen, template or computer software.
- Work as part of a project team to coordinate database development and determine project scope and limitations.
- Identify and evaluate industry trends in database systems to serve as a source of information and advice for upper management.
- Set up database clusters, backup, or recovery processes.
- Demonstrate database technical functionality, such as performance, security and reliability.
- Develop load-balancing processes to eliminate down time for backup processes.
- Test programs or databases, correct errors, and make necessary modifications.
- Review project requests describing database user needs to estimate time and cost required to accomplish project.
- Write and code logical and physical database descriptions, and specify identifiers of database to management system or direct others in coding descriptions.
- Develop or maintain archived procedures, procedural codes, or queries for applications.
- Establish and calculate optimum values for database parameters, using manuals and calculators.
- Train users and answer questions.
- Plan and install upgrades of database management system software to enhance database performance.
- Provide technical support to junior staff or clients.
- Identify, evaluate and recommend hardware or software technologies to achieve desired database performance.
- Identify and correct deviations from database development standards.
- Plan and install upgrades of database management system software to enhance database performance.
- Provide technical support to junior staff or clients.
- Identify, evaluate and recommend hardware or software technologies to achieve desired database performance.
- Modify existing databases and database management systems or direct programmers and analysts to make changes.
- Plan, coordinate, and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
- Specify users and user access levels for each segment of database.
- Test changes to database applications or systems.
- Test programs or databases, correct errors, and make necessary modifications.
- Train users and answer questions.
- Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems, such as the installation of new databases.
- Develop standards and guidelines for the use and acquisition of software and to protect vulnerable information.
- Write and code logical and physical database descriptions and specify identifiers of database to management system, or direct others in coding descriptions.
- Develop data models describing data elements and how they are used, following procedures and using pen, template, or computer software.
- Select and enter codes to monitor database performance and to create production databases.
- Review procedures in database management system manuals to make changes to database.
- Identify and evaluate industry trends in database systems to serve as a source of information and advice for upper management.
- Review workflow charts developed by programmer analyst to understand tasks computer will perform, such as updating records.
- Revise company definition of data as defined in data dictionary.
- Plan and install upgrades of database management system software to enhance database performance.
- Provide technical support to junior staff or clients.
- Identify, evaluate and recommend hardware or software technologies to achieve desired database performance.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
- Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Review and evaluate requests from engineers, managers, and technicians for system modifications.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Document procedures for hardware and software installation and use.
- Instruct in use of voice, video, and data communications systems.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
- Document technical specifications and operating standards for telecommunications equipment.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Estimate costs for system or component implementation and operation.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
- Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
- Prepare system activity and performance reports.
- Implement controls to provide security for operating systems, software, and data.
- Manage user access to systems and equipment through account management and password administration.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Supervise maintenance of telecommunications equipment.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Confer with network users about solutions to existing system problems.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Load computer tapes and disks, and install software and printer paper or forms.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Design, configure, and test computer hardware, networking software and operating system software.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Train people in computer system use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Maintain an inventory of parts for emergency repairs.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Confer with network users about solutions to existing system problems.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Load computer tapes and disks, and install software and printer paper or forms.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Develop and implement solutions for network problems.
- Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
- Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
- Develop disaster recovery plans.
- Monitor and analyze network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Coordinate network or design activities with designers of associated networks.
- Develop conceptual, logical, or physical network designs.
- Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.
- Visit vendors, attend conferences or training sessions, or study technical journals to keep up with changes in technology.
- Evaluate network designs to determine whether customer requirements are met efficiently and effectively.
- Adjust network sizes to meet volume or capacity demands.
- Prepare detailed network specifications, including diagrams, charts, equipment configurations, or recommended technologies.
- Develop network-related documentation.
- Estimate time and materials needed to complete projects.
- Supervise engineers or other staff in the design or implementation of network solutions.
- Coordinate network operations, maintenance, repairs, or upgrades.
- Develop procedures to track, project, or report network availability, reliability, capacity, or utilization.
- Research and test new or modified hardware or software products to determine performance and interoperability.
- Communicate with customers, sales staff, or marketing staff to determine customer needs.
- Prepare design presentations and proposals for staff or customers.
- Prepare or monitor project schedules, budgets, or cost control systems.
- Develop plans or budgets for network equipment replacement.
- Coordinate installation of new equipment.
- Explain design specifications to integration or test engineers.
- Develop or maintain project reporting systems.
- Use network computer-aided design (CAD) software packages to optimize network designs.
- Maintain or coordinate the maintenance of network peripherals, such as printers.
- Develop and write procedures for installation, use, or troubleshooting of communications hardware or software.
- Communicate with vendors to gather information about products, alert them to future needs, resolve problems, or address system maintenance issues.
- Maintain networks by performing activities such as file addition, deletion, or backup.
- Design, organize, and deliver product awareness, skills transfer, or product education sessions for staff or suppliers.
- Participate in network technology upgrade or expansion projects, including installation of hardware and software and integration testing.
- Develop or recommend network security measures, such as firewalls, network security audits, or automated security probes.
- Develop and implement solutions for network problems.
- Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.
- Design, build, or operate equipment configuration prototypes, including network hardware, software, servers, or server operation systems.
- Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
- Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.
- Coordinate installation of software system.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
- Determine system performance standards.
- Develop or direct software system testing or validation procedures, programming, or documentation.
- Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
- Monitor functioning of equipment to ensure system operates in conformance with specifications.
- Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.
- Prepare reports or correspondence concerning project specifications, activities, or status.
- Specify power supply requirements and configuration.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
- Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.
- Train users to use new or modified equipment.
- Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Consult with end users regarding problems in accessing electronic content.
- Propose recommendations for improving content management system capabilities.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Develop, document, or maintain standards, best practices, or system usage procedures.
- Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
- Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
- Write, review, or execute plans for testing new or established document management systems.
- Monitor regulatory activity to maintain compliance with records and document management laws.
- Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
- Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Document technical functions and specifications for new or proposed content management systems.
- Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
- Operate data capture technology to import digitized documents into document management system.
- Prepare support documentation and training materials for end users of document management systems.
- Search electronic sources, such as databases or repositories, or manual sources for information.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Analyze, interpret, or disseminate system performance data.
- Assist in the assessment, acquisition, or deployment of new electronic document management systems.
- Consult with end users regarding problems in accessing electronic content.
- Propose recommendations for improving content management system capabilities.
- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Collaborate with web development professionals, such as front-end or back-end developers, to complete the full scope of Web development projects.
- Conduct user research to determine design requirements and analyze user feedback to improve design quality.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Create searchable indices for Web page content.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Develop and document style guidelines for Web site content.
- Develop new visual design concepts and modify concepts based on stakeholder feedback.
- Develop or implement procedures for ongoing Web site revision.
- Develop system interaction or sequence diagrams.
- Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards.
- Develop, validate, and document test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
- Direct and execute pre-production activities, such as creating moodboards or storyboards and establishing a project timeline.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Identify or maintain links to and from other Web sites and check links to ensure proper functioning.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Perform or direct Web site updates.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Register Web sites with search engines to increase Web site traffic.
- Research and apply innovative solutions for product design, visuals, and user experience to meet the needs of individual Web development projects.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Respond to user email inquiries, or set up automated systems to send responses.
- Select programming languages, design tools, or applications.
- Write and edit technical documentation for digital interface products and designs, such as user manuals, testing protocols, and reports.
- Write supporting code for Web applications or Web sites.
- Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.
- Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs.
- Monitor current reports of computer viruses to determine when to update virus protection systems.
- Encrypt data transmissions and erect firewalls to conceal confidential information as it is being transmitted and to keep out tainted digital transfers.
- Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures.
- Modify computer security files to incorporate new software, correct errors, or change individual access status.
- Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
- Document computer security and emergency measures policies, procedures, and tests.
- Monitor use of data files and regulate access to safeguard information in computer files.
- Coordinate implementation of computer system plan with establishment personnel and outside vendors.
- Train users and promote security awareness to ensure system security and to improve server and network efficiency.
- Maintain permanent fleet cryptologic and carry-on direct support systems required in special land, sea surface and subsurface operations.
- Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.
- Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.
- Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
- Perform validation and testing of models to ensure adequacy, and reformulate models, as necessary.
- Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
- Present the results of mathematical modeling and data analysis to management or other end users.
- Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
- Analyze information obtained from management to conceptualize and define operational problems.
- Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
- Prepare management reports defining and evaluating problems and recommending solutions.
- Define data requirements, and gather and validate information, applying judgment and statistical tests.
- Break systems into their components, assign numerical values to each component, and examine the mathematical relationships between them.
- Design, conduct, and evaluate experimental operational models in cases where models cannot be developed from existing data.
- Educate staff in the use of mathematical models.
- Specify manipulative or computational methods to be applied to models.
- Develop and apply time and cost networks to plan, control, and review large projects.
- Develop business methods and procedures, including accounting systems, file systems, office systems, logistics systems, and production schedules.
- Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.
- Design and implement dashboard and data visualizations to meet customer reporting needs.
- Assess blockchain threats, such as untested code and unprotected keys.
- Automate the deployment of software updates over geographically distributed network nodes.
- Design and deploy blockchain design patterns to make transactions secure, transparent, and immutable.
- Design and develop blockchain technologies for industries such as finance and music.
- Design and implement data repositories to integrate data.
- Design and verify cryptographic protocols to protect private information.
- Determine specifications for, or implement, logging.
- Develop a maintainable code base using object-oriented design principles, practices, or patterns.
- Discuss and plan systems with solution architects, system engineers, or cybersecurity experts to meet customer requirements.
- Discuss data needs with engineers, product managers, or data scientists to identify blockchain requirements.
- Evaluate blockchain processes or risks based on security assessments or control matrix reviews.
- Evaluate new blockchain technologies and vendor products.
- Implement catastrophic failure handlers to identify security breaches and prevent serious damage.
- Run infrastructure tests to examine the behavior of large peer-to-peer networks.
- Test the security and performance of blockchain infrastructures.
- Update client and server applications responsible for integration and business logic.
- Design and implement dashboard and data visualizations to meet customer reporting needs.
- Provide technical support for existing reports, dashboards, or other tools.
- Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
- Synthesize current business intelligence or trend data to support recommendations for action.
- Maintain library of model documents, templates, or other reusable knowledge assets.
- Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
- Manage timely flow of business intelligence information to users.
- Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
- Analyze competitive market strategies through analysis of related product, market, or share trends.
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
- Identify or monitor current and potential customers, using business intelligence tools.
- Disseminate information regarding tools, reports, or metadata enhancements.
- Identify and analyze industry or geographic trends with business strategy implications.
- Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
- Create or review technical design documentation to ensure the accurate development of reporting solutions.
- Analyze technology trends to identify markets for future product development or to improve sales of existing products.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Document specifications for business intelligence or information technology reports, dashboards, or other outputs.
- Provide technical support for existing reports, dashboards, or other tools.
- Provide or coordinate troubleshooting support for data warehouses.
- Develop data warehouse process models, including sourcing, loading, transformation, and extraction.
- Verify the structure, accuracy, or quality of warehouse data.
- Map data between source systems, data warehouses, and data marts.
- Develop and implement data extraction procedures from other systems, such as administration, billing, or claims.
- Design and implement warehouse database structures.
- Develop or maintain standards, such as organization, structure, or nomenclature, for the design of data warehouse elements, such as data architectures, models, tools, and databases.
- Write new programs or modify existing programs to meet customer requirements, using current programming languages and technologies.
- Design, implement, or operate comprehensive data warehouse systems to balance optimization of data access with batch loading and resource utilization factors, according to customer requirements.
- Perform system analysis, data analysis or programming, using a variety of computer languages and procedures.
- Create supporting documentation, such as metadata and diagrams of entity relationships, business processes, and process flow.
- Create or implement metadata processes and frameworks.
- Review designs, codes, test plans, or documentation to ensure quality.
- Create plans, test files, and scripts for data warehouse testing, ranging from unit to integration testing.
- Select methods, techniques, or criteria for data warehousing evaluative procedures.
- Prepare functional or technical documentation for data warehouses.
- Test software systems or applications for software enhancements or new products.
- Implement business rules via stored procedures, middleware, or other technologies.
- Provide or coordinate troubleshooting support for data warehouses.
- Install bookkeeping systems and resolve system problems.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Contact underwriter and submit forms to obtain binder coverage.
- Select company that offers type of coverage requested by client to underwrite policy.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Calculate premiums and establish payment method.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Install bookkeeping systems and resolve system problems.
- Prepare and structure data warehouses for storing data.
- Analyze and interpret statistical data to identify significant differences in relationships among sources of information.
- Identify relationships and trends in data, as well as any factors that could affect the results of research.
- Determine whether statistical methods are appropriate, based on user needs or research questions of interest.
- Prepare data for processing by organizing information, checking for inaccuracies, and adjusting and weighting the raw data.
- Present statistical and nonstatistical results, using charts, bullets, and graphs, in meetings or conferences to audiences such as clients, peers, and students.
- Report results of statistical analyses, including information in the form of graphs, charts, and tables.
- Design research projects that apply valid scientific techniques, and use information obtained from baselines or historical data to structure uncompromised and efficient analyses.
- Process large amounts of data for statistical modeling and graphic analysis, using computers.
- Adapt statistical methods to solve specific problems in many fields, such as economics, biology, and engineering.
- Evaluate the statistical methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy.
- Report results of statistical analyses in peer-reviewed papers and technical manuals.
- Evaluate sources of information to determine any limitations, in terms of reliability or usability.
- Develop and test experimental designs, sampling techniques, and analytical methods.
- Plan data collection methods for specific projects, and determine the types and sizes of sample groups to be used.
- Supervise and provide instructions for workers collecting and tabulating data.
- Examine theories, such as those of probability and inference, to discover mathematical bases for new or improved methods of obtaining and evaluating numerical data.
- Develop software applications or programming for statistical modeling and graphic analysis.
- Apply sampling techniques, or use complete enumeration bases to determine and define groups to be surveyed.
- Prepare and structure data warehouses for storing data.
