- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 5 | 4 | 41-4011.00 | Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products |
| 3 | 4 | 4 | 41-3031.00 | Securities, Commodities, and Financial Services Sales Agents 
|
| 3 | 3 | 2 | 53-3031.00 | Driver/Sales Workers
|
| 3 | 3 | 1 | 39-3091.00 | Amusement and Recreation Attendants |
| 3 | 3 | 2 | 39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
| 2 | 3 | 4 | 41-4012.00 | Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
|
| 2 | 2 | 3 | 39-6012.00 | Concierges
|
| 2 | 2 | 2 | 39-7012.00 | Travel Guides
|
| 2 | 2 | 2 | 43-5051.00 | Postal Service Clerks |
| 2 | 2 | 4 | 41-9031.00 | Sales Engineers
|
| 1 | 4 | 4 | 41-3021.00 | Insurance Sales Agents
|
| 1 | 2 | 2 | 41-1011.00 | First-Line Supervisors of Retail Sales Workers
|
| 1 | 2 | 3 | 11-9179.02 | Spa Managers |
| 1 | 2 | 2 | 43-9051.00 | Mail Clerks and Mail Machine Operators, Except Postal Service |
| 1 | 2 | 3 | 41-9022.00 | Real Estate Sales Agents |
| 1 | 1 | 3 | 41-3041.00 | Travel Agents |
| 1 | 1 | 2 | 49-3053.00 | Outdoor Power Equipment and Other Small Engine Mechanics |
| 1 | 1 | 2 | 53-6031.00 | Automotive and Watercraft Service Attendants |
| 1 | 1 | 2 | 41-2012.00 | Gambling Change Persons and Booth Cashiers |
| 1 | 1 | 2 | 53-3033.00 | Light Truck Drivers
|
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 2 | 49-3091.00 | Bicycle Repairers |
| 1 | 1 | 2 | 41-2021.00 | Counter and Rental Clerks |
| 1 | 1 | 2 | 27-1023.00 | Floral Designers |
| 1 | 1 | 2 | 43-3041.00 | Gambling Cage Workers |
| 1 | 1 | 2 | 39-5092.00 | Manicurists and Pedicurists
|
| 1 | 1 | 3 | 39-5094.00 | Skincare Specialists
|
| 1 | 1 | 2 | 41-2022.00 | Parts Salespersons |
| 1 | 1 | 3 | 39-7011.00 | Tour Guides and Escorts
|
| 1 | 1 | 3 | 39-5011.00 | Barbers
|
| 1 | 1 | 2 | 39-2021.00 | Animal Caretakers
|
| 1 | 1 | 3 | 39-9031.00 | Exercise Trainers and Group Fitness Instructors
|
| 1 | 1 | 2 | 39-3012.00 | Gambling and Sports Book Writers and Runners |
| 1 | 1 | 2 | 43-5052.00 | Postal Service Mail Carriers |
| 1 | 1 | 3 | 39-5012.00 | Hairdressers, Hairstylists, and Cosmetologists
|
| 1 | 1 | 2 | 41-9011.00 | Demonstrators and Product Promoters |
| 1 | 1 | 4 | 33-3031.00 | Fish and Game Wardens |
| 1 | 1 | 2 | 41-2031.00 | Retail Salespersons
|
| 1 | 1 | 2 | 53-2031.00 | Flight Attendants
|
| 1 | 1 | 2 | 31-9096.00 | Veterinary Assistants and Laboratory Animal Caretakers
|
| 1 | 1 | 2 | 41-2011.00 | Cashiers
|
| 1 | 1 | 2 | 43-3071.00 | Tellers |
| 1 | 1 | 3 | 51-9071.00 | Jewelers and Precious Stone and Metal Workers |
- Verify that delivery schedules meet project deadlines.
- Sell service contracts for technical or scientific products.
- Arrange for installation and testing of products or machinery.
- Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
- Initiate sales campaigns to meet sales and production expectations.
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Visit establishments to evaluate needs or to promote product or service sales.
- Maintain customer records, using automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
- Quote prices, credit terms, or other bid specifications.
- Contact new or existing customers to discuss how specific products or services can meet their needs.
- Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
- Compute customer's installation or production costs and estimate savings from new services, products, or equipment.
- Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
- Prepare sales presentations or proposals to explain product specifications or applications.
- Complete expense reports, sales reports, or other paperwork.
- Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.
- Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Provide customers with ongoing technical support.
- Advise customers on product usage to improve production.
- Study documentation or other information for new scientific or technical products.
- Stock or distribute resources, such as samples or promotional or educational materials.
- Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.
- Demonstrate the operation or use of technical or scientific products.
- Provide feedback to product design teams so that products can be tailored to clients' needs.
- Obtain building blueprints or specifications for use by engineering departments in bid preparations.
- Verify accuracy of materials lists.
- Verify customer credit ratings.
- Appraise equipment to determine contract terms or trade-in values.
- Consult with engineers regarding technical problems with products.
- Visit establishments, such as pharmacies, to determine product sales.
- Present information to customers about the energy efficiency or environmental impact of scientific or technical products.
- Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.
- Research and convey information to customers about tax benefits or government rebates associated with energy-efficient scientific or technical products, such as solar panels.
- Verify that delivery schedules meet project deadlines.
- Sell service contracts for technical or scientific products.
- Arrange for installation and testing of products or machinery.
- Sell technical and scientific products that are environmentally sound or designed for environmental remediation.
- Initiate sales campaigns to meet sales and production expectations.
- Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.
- Sell services or equipment, such as trusts, investments, or check processing services.
- Purchase or sell financial derivatives for customers.
- Develop financial plans, based on analysis of clients' financial status.
- Make bids or offers to buy or sell securities.
- Monitor markets or positions.
- Agree on buying or selling prices at optimal levels for clients.
- Keep accurate records of transactions.
- Complete sales order tickets and submit for processing of client-requested transactions.
- Report all positions or trading results.
- Interview clients to determine clients' assets, liabilities, cash flow, insurance coverage, tax status, or financial objectives.
- Discuss financial options with clients and keep them informed about transactions.
- Identify opportunities or develop channels for purchase or sale of securities or commodities.
- Review all securities transactions to ensure accuracy of information and conformance to governing agency regulations.
- Devise trading, option, or hedge strategies.
- Determine customers' financial services needs and prepare proposals to sell services that address these needs.
- Track and analyze factors that affect price movement, such as trade policies, weather conditions, political developments, or supply and demand changes.
- Inform other traders, managers, or customers of market conditions, including volume, price, competition, or dynamics.
- Offer advice on the purchase or sale of particular securities.
- Contact prospective customers to present information and explain available services.
- Explain stock market terms or trading practices to clients.
- Calculate costs for billings or commissions.
- Prepare financial reports to monitor client or corporate finances.
- Supply the latest price quotes on any security, as well as information on the activities or financial positions of the corporations issuing these securities.
- Supervise support staff and ensure proper execution of contracts.
- Relay buy or sell orders to securities exchanges or to firm trading departments.
- Evaluate costs and revenue of agreements to determine continued profitability.
- Negotiate prices or contracts for securities or commodities sales or purchases.
- Prepare and send requests for price quotations to all companies in a particular market.
- Price securities or commodities based on market conditions.
- Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.
- Sell services or equipment, such as trusts, investments, or check processing services.
- Purchase or sell financial derivatives for customers.
- Develop financial plans, based on analysis of clients' financial status.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Call on prospective customers to explain company services or to solicit new business.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Call on prospective customers to explain company services or to solicit new business.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Sell tickets and collect fees from customers.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Provide information about facilities, entertainment options, and rules and regulations.
- Keep informed of shut-down and emergency evacuation procedures.
- Direct patrons to rides, seats, or attractions.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Tend amusement booths in parks, carnivals, or stadiums, performing duties, such as conducting games, photographing patrons, or awarding prizes.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
- Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.
- Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
- Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities, such as skating, hockey, or curling.
- Sell tickets and collect fees from customers.
- Sell and serve refreshments to customers.
- Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Manage inventory or sale of artist merchandise.
- Greet patrons attending entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Maintain order and ensure adherence to safety rules.
- Search for lost articles or for parents of lost children.
- Count and record number of tickets collected.
- Lead tours and answer visitors' questions about the exhibits.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Distribute programs to patrons.
- Give door checks to patrons who are temporarily leaving establishments.
- Manage informational kiosks or displays of event signs or posters.
- Work with others to change advertising displays.
- Page individuals wanted at the box office.
- Schedule or manage staff, such as volunteer usher corps.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Manage inventory or sale of artist merchandise.
- Arrange and direct delivery and installation of products and equipment.
- Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
- Provide customers with product samples and catalogs.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
- Check stock levels and reorder merchandise as necessary.
- Negotiate details of contracts and payments.
- Prepare drawings, estimates, and bids that meet specific customer needs.
- Obtain credit information about prospective customers.
- Forward orders to manufacturers.
- Arrange and direct delivery and installation of products and equipment.
- Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- Order flowers for guests.
- Provide food and beverage services to guests.
- Provide directions to guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange childcare services for guests.
- Pick up and deliver items or run errands for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Receive, store, or deliver luggage or mail.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Perform office duties on a temporary basis when needed.
- Arrange for interpreters or translators when patrons require such services.
- Arrange for the replacement of items lost by travelers.
- Clean and tidy hotel lounge.
- Order flowers for guests.
- Provide food and beverage services to guests.
- Sell travel packages.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Attend to special needs of tour participants.
- Evaluate services received on the tour, and report findings to tour organizers.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Lead individuals or groups to tour site locations and describe points of interest.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Pay bills and record checks issued.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Sell travel packages.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Rent post office boxes to customers.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Obtain signatures from recipients of registered or special delivery mail.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Transport mail from one work station to another.
- Keep money drawers in order, and record and balance daily transactions.
- Register, certify, and insure letters and parcels.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Receive letters and parcels, and place mail into bags.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Set postage meters, and calibrate them to ensure correct operation.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Cash money orders.
- Order retail items and other supplies for office use.
- Post announcements or government information on public bulletin boards.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Rent post office boxes to customers.
- Secure and renew orders and arrange delivery.
- Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Create sales or service contracts for products or services.
- Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
- Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
- Identify resale opportunities and support them to achieve sales plans.
- Confer with customers and engineers to assess equipment needs and to determine system requirements.
- Plan and modify product configurations to meet customer needs.
- Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
- Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
- Maintain sales forecasting reports.
- Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
- Research and identify potential customers for products or services.
- Develop sales plans to introduce products in new markets.
- Attend trade shows and seminars to promote products or to learn about industry developments.
- Attend company training seminars to become familiar with product lines.
- Arrange for demonstrations or trial installations of equipment.
- Train team members in the customer applications of technologies.
- Provide information needed for the development of custom-made machinery.
- Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
- Diagnose problems with installed equipment.
- Write technical documentation for products.
- Report to supervisors about prospective firms' credit ratings.
- Secure and renew orders and arrange delivery.
- Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Select company that offers type of coverage requested by client to underwrite policy.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Contact underwriter and submit forms to obtain binder coverage.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Calculate premiums and establish payment method.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
- Install bookkeeping systems and resolve system problems.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Select company that offers type of coverage requested by client to underwrite policy.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
- Inventory stock and reorder when inventory drops to a specified level.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Enforce safety, health, and security rules.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Establish credit policies and operating procedures.
- Plan budgets and authorize payments and merchandise returns.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Sell products, services, or memberships.
- Direct facility maintenance or repair.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Recruit, interview, or hire employees.
- Assess employee performance and suggest ways to improve work.
- Inventory products and order new supplies.
- Establish spa budgets and financial goals.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Develop staff service or retail goals and guide staff in goal achievement.
- Sell products, services, or memberships.
- Direct facility maintenance or repair.
- Sell mail products, and accept payment for products and mailing charges.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
- Inspect mail machine output for defects and determine how to eliminate causes of any defects.
- Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
- Release packages or letters to customers upon presentation of written notices or other identification.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Answer inquiries regarding shipping or mailing policies.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Clear jams in sortation equipment.
- Mail merchandise samples or promotional literature in response to requests.
- Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
- Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
- Stamp dates and times of receipt of incoming mail.
- Add ink, fill paste reservoirs, and change machine ribbons when necessary.
- Use equipment, such as forklifts and automated "trains," to move containers of mail.
- Fold letters or circulars and insert them in envelopes.
- Sell mail products, and accept payment for products and mailing charges.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Contact utility companies for service hookups to clients' property.
- Rent or lease properties on behalf of clients.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Present purchase offers to sellers for consideration.
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Generate lists of properties that are compatible with buyers' needs and financial resources.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Interview clients to determine what kinds of properties they are seeking.
- Contact previous clients for prospecting of referral business.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings, to remain knowledgeable about real estate markets.
- Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
- Coordinate appointments to show homes to prospective buyers.
- Contact property owners and advertise services to solicit property sales listings.
- Advise sellers on how to make homes more appealing to potential buyers.
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Arrange for title searches to determine whether clients have clear property titles.
- Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Review plans for new construction with clients, enumerating and recommending available options and features.
- Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
- Visit properties to assess them before showing them to clients.
- Investigate clients' financial and credit status to determine eligibility for financing.
- Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
- Appraise properties to determine loan values.
- Solicit and compile listings of available rental properties.
- Conduct seminars and training sessions for sales agents to improve sales techniques.
- Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
- Secure construction or purchase financing with own firm or mortgage company.
- Locate and appraise undeveloped areas for building sites, based on evaluations of area market conditions.
- Contact utility companies for service hookups to clients' property.
- Rent or lease properties on behalf of clients.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Collect payment for transportation and accommodations from customer.
- Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
- Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
- Record and maintain information on clients, vendors, and travel packages.
- Book transportation and hotel reservations, using computer or telephone.
- Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
- Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
- Sell parts and equipment.
- Record repairs made, time spent, and parts used.
- Test and inspect engines to determine malfunctions, to locate missing and broken parts, and to verify repairs, using diagnostic instruments.
- Dismantle engines, using hand tools, and examine parts for defects.
- Repair and maintain gasoline engines used to power equipment such as portable saws, lawn mowers, generators, and compressors.
- Adjust points, valves, carburetors, distributors, and spark plug gaps, using feeler gauges.
- Repair or replace defective parts such as magnetos, water pumps, gears, pistons, and carburetors, using hand tools.
- Perform routine maintenance such as cleaning and oiling parts, honing cylinders, and tuning ignition systems.
- Reassemble engines after repair or maintenance work is complete.
- Replace motors.
- Obtain problem descriptions from customers, and prepare cost estimates for repairs.
- Show customers how to maintain equipment.
- Remove engines from equipment, and position and bolt engines to repair stands.
- Grind, ream, rebore, and re-tap parts to obtain specified clearances, using grinders, lathes, taps, reamers, boring machines, and micrometers.
- Sell parts and equipment.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Rotate, test, and repair or replace tires.
- Prepare daily reports of fuel, oil, and accessory sales.
- Clean windshields.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Test and charge batteries.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Provide customers with information about local roads or highways.
- Operate car washes.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
- Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchange money, credit, tickets, or casino chips and make change for customers.
- Count money and audit money drawers.
- Check identifications to verify age of players.
- Maintain cage security according to rules.
- Reconcile daily summaries of transactions to balance books.
- Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
- Calculate the value of chips won or lost by players.
- Work in and monitor an assigned area on the casino floor where slot machines are located.
- Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
- Furnish change persons with a money bank at the start of each shift.
- Listen for jackpot alarm bells and issue payoffs to winners.
- Perform minor repairs on slot machines, such as clearing coin jams.
- Clean casino areas.
- Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
- Sell products from truck inventory and keep records of sales.
- Obey traffic laws and follow established traffic and transportation procedures.
- Report any mechanical problems encountered with vehicles.
- Verify the contents of inventory loads against shipping papers.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Read maps and follow written or verbal geographic directions.
- Load and unload trucks, vans, or automobiles.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
- Turn in receipts and money received from deliveries.
- Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.
- Drive trucks equipped with public address systems through city streets to broadcast announcements for advertising or publicity purposes.
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
- Sell products from truck inventory and keep records of sales.
- Perform foreign currency transactions and sell traveler's checks.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Duplicate records for distribution to branch offices.
- Perform teller duties as required.
- Perform foreign currency transactions and sell traveler's checks.
- Sell bicycles and accessories.
- Install and adjust brakes and brake pads.
- Help customers select bicycles that fit their body sizes and intended bicycle uses.
- Align wheels.
- Assemble new bicycles.
- Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
- Install new tires and tubes.
- Install and adjust speed and gear mechanisms.
- Clean and lubricate bicycle parts.
- Order bicycle parts.
- Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
- Build wheels by cutting and threading new spokes.
- Shape replacement parts, using bench grinders.
- Repair holes in tire tubes, using scrapers and patches.
- Weld broken or cracked frames together, using oxyacetylene torches and welding rods.
- Paint bicycle frames, using spray guns or brushes.
- Sell bicycles and accessories.
- Rent items, arrange for provision of services to customers, and accept returns.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
- Inspect and adjust rental items to meet needs of customer.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Keep records of transactions and of the number of customers entering an establishment.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Reserve items for requested times and keep records of items rented.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Allocate equipment to participants in sporting events or recreational activities.
- Rent items, arrange for provision of services to customers, and accept returns.
- Deliver arrangements to customers, or oversee employees responsible for deliveries.
- Confer with clients regarding price and type of arrangement desired and the date, time, and place of delivery.
- Select flora and foliage for arrangements, working with numerous combinations to synthesize and develop new creations.
- Order and purchase flowers and supplies from wholesalers and growers.
- Plan arrangement according to client's requirements, using knowledge of design and properties of materials, or select appropriate standard design pattern.
- Trim material and arrange bouquets, wreaths, terrariums, and other items, using trimmers, shapers, wire, pins, floral tape, foam, and other materials.
- Perform office and retail service duties, such as keeping financial records, serving customers, answering telephones, selling giftware items, and receiving payment.
- Create and change in-store and window displays, designs, and looks to enhance a shop's image.
- Inform customers about the care, maintenance, and handling of various flowers and foliage, indoor plants, and other items.
- Decorate, or supervise the decoration of, buildings, halls, churches, or other facilities for parties, weddings and other occasions.
- Conduct classes or demonstrations, or train other workers.
- Water plants, and cut, condition, and clean flowers and foliage for storage.
- Wrap and price completed arrangements.
- Unpack stock as it comes into the shop.
- Perform general cleaning duties in the store to ensure the shop is clean and tidy.
- Grow flowers for use in arrangements or for sale in shop.
- Deliver arrangements to customers, or oversee employees responsible for deliveries.
- Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
- Maintain confidentiality of customers' transactions.
- Follow all gaming regulations.
- Maintain cage security.
- Cash checks and process credit card advances for patrons.
- Supply currency, coins, chips, or gaming checks to other departments as needed.
- Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
- Count funds and reconcile daily summaries of transactions to balance books.
- Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
- Determine cash requirements for windows and order all necessary currency, coins, or chips.
- Perform removal and rotation of cash, coin, or chip inventories as necessary.
- Provide assistance in the training and orientation of new cashiers.
- Provide customers with information about casino operations.
- Prepare bank deposits, balancing assigned funds as necessary.
- Prepare reports, including assignment of company funds or recording of department revenues.
- Record casino exchange transactions, using cash registers.
- Establish new computer accounts.
- Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.
- Promote and sell nail care products.
- Clean and sanitize tools and work environment.
- Apply undercoat and clear or colored polish onto nails with brush.
- Maintain supply inventories and records of client services.
- Shape and smooth ends of nails, using scissors, files, or emery boards.
- Prepare nail cuticles with water and oil, using cuticle knives to push back cuticles and scissors or nippers to trim cuticles.
- Prepare customers' nails in soapy water, using swabs, files, and orange sticks.
- Remove previously applied nail polish, using liquid remover and swabs.
- Use rotary abrasive wheels to shape and smooth nails or artificial extensions.
- Schedule client appointments and accept payments.
- Assess the condition of clients' hands, remove dead skin, and massage hands.
- Roughen surfaces of fingernails, using abrasive wheel.
- Advise clients on nail care and use of products and colors.
- Treat nails to repair or improve strength and resilience by wrapping.
- Extend nails using powder, solvent, and paper forms attached to tips of customers' fingers to support and shape artificial nails.
- Polish nails, using powdered polish and buffer.
- Whiten underside of nails with white paste or pencils.
- Decorate clients' nails by piercing or attaching ornaments or designs.
- Promote and sell nail care products.
- Sterilize equipment and clean work areas.
- Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
- Cleanse clients' skin with water, creams, or lotions.
- Demonstrate how to clean and care for skin properly and recommend skin-care regimens.
- Select and apply cosmetic products, such as creams, lotions, and tonics.
- Perform simple extractions to remove blackheads.
- Stay abreast of latest industry trends, products, research, and treatments.
- Determine which products or colors will improve clients' skin quality and appearance.
- Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.
- Refer clients to medical personnel for treatment of serious skin problems.
- Remove body and facial hair by applying wax.
- Provide facial and body massages.
- Keep records of client needs and preferences and the services provided.
- Apply chemical peels to reduce fine lines and age spots.
- Advise clients about colors and types of makeup and instruct them in makeup application techniques.
- Collaborate with plastic surgeons and dermatologists to provide patients with preoperative and postoperative skin care.
- Tint eyelashes and eyebrows.
- Sell makeup to clients.
- Pick up and deliver parts.
- Receive payment or obtain credit authorization.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Fill customer orders from stock, and place orders when requested items are out of stock.
- Receive and fill telephone orders for parts.
- Locate and label parts, and maintain inventory of stock.
- Prepare sales slips or sales contracts.
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Manage shipments by researching shipping methods or costs and tracking packages.
- Mark and store parts in stockrooms, according to prearranged systems.
- Maintain and clean work and inventory areas.
- Place new merchandise on display.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers, and explain functioning of equipment.
- Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Pick up and deliver parts.
- Solicit tour patronage and sell souvenirs.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Speak foreign languages to communicate with foreign visitors.
- Solicit tour patronage and sell souvenirs.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Clean and sterilize scissors, combs, clippers, and other instruments.
- Drape and pin protective cloths around customers' shoulders.
- Cut and trim hair according to clients' instructions or current hairstyles, using clippers, combs, hand-held blow driers, and scissors.
- Question patrons regarding desired services and haircut styles.
- Clean work stations and sweep floors.
- Apply lather and shave beards or neck and temple hair contours, using razors.
- Record services provided on cashiers' tickets or receive payment from customers.
- Shape and trim beards and moustaches, using scissors.
- Perform clerical and administrative duties such as keeping records, paying bills, and hiring and supervising personnel.
- Stay informed of the latest styles and hair care techniques.
- Suggest treatments to alleviate hair problems.
- Order supplies.
- Shampoo hair.
- Measure, fit, and groom hairpieces.
- Identify hair problems, using microscopes and testing devices, or by sending clients' hair samples out to independent laboratories for analysis.
- Provide skin care and nail treatments.
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
- Curl, color, or straighten hair, using special chemical solutions and equipment.
- Provide face, neck, and scalp massages.
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Sell pet food and supplies.
- Feed and water animals according to schedules and feeding instructions.
- Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Exercise animals to maintain their physical and mental health.
- Collect and record animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Answer telephones and schedule appointments.
- Advise pet owners on how to care for their pets' health.
- Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
- Discuss with clients their pets' grooming needs.
- Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
- Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
- Anesthetize and inoculate animals, according to instructions.
- Install, maintain, and repair animal care facility equipment, such as infrared lights, feeding devices, and cages.
- Train animals to perform certain tasks.
- Order, unload, and store feed and supplies.
- Sell pet food and supplies.
- Promote health clubs through membership sales, and record member information.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
- Offer alternatives during classes to accommodate different levels of fitness.
- Teach proper breathing techniques used during physical exertion.
- Monitor participants' progress and adapt programs as needed.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
- Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Maintain equipment inventories, and select, store, or issue equipment as needed.
- Maintain fitness equipment.
- Plan physical education programs to promote development of participants' physical attributes and social skills.
- Conduct therapeutic, recreational, or athletic activities.
- Organize, lead, and referee indoor and outdoor games, such as volleyball, baseball, and basketball.
- Teach individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities.
- Advise clients about proper clothing and shoes.
- Advise participants in use of heat or ultraviolet treatments and hot baths.
- Massage body parts to relieve soreness, strains, and bruises.
- Organize and conduct competitions and tournaments.
- Promote health clubs through membership sales, and record member information.
- Sell food, beverages, or tobacco to players.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Answer questions about game rules or casino policies.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Seat patrons at gaming tables.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Take the house percentage from each pot.
- Deliver tickets, cards, and money to bingo callers.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Supervise staff and games and mediate disputes.
- Push dice to shooters and retrieve thrown dice.
- Sell food, beverages, or tobacco to players.
- Sell stamps and money orders.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Answer customers' questions about postal services and regulations.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Register, certify, and insure parcels and letters.
- Enter change of address orders into computers that process forwarding address stickers.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Complete forms that notify publishers of address changes.
- Meet schedules for the collection and return of mail.
- Sell stamps and money orders.
- Demonstrate and sell hair care products and cosmetics.
- Keep work stations clean and sanitize tools, such as scissors and combs.
- Bleach, dye, or tint hair, using applicator or brush.
- Cut, trim and shape hair or hairpieces, based on customers' instructions, hair type, and facial features, using clippers, scissors, trimmers and razors.
- Schedule client appointments.
- Update and maintain customer information records, such as beauty services provided.
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Shampoo, rinse, condition, and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
- Operate cash registers to receive payments from patrons.
- Order, display, and maintain supplies.
- Comb, brush, and spray hair or wigs to set style.
- Develop new styles and techniques.
- Apply water or setting, straightening or waving solutions to hair, and use curlers, rollers, hot combs and curling irons to press and curl hair.
- Shape eyebrows and remove facial hair, using depilatory cream, tweezers, electrolysis or wax.
- Shave, trim, and shape beards and moustaches.
- Train or supervise other hairstylists, hairdressers, and assistants.
- Massage and treat scalp for hygienic and remedial purposes, using hands, fingers, or vibrating equipment.
- Administer therapeutic medication and advise patron to seek medical treatment for chronic or contagious scalp conditions.
- Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
- Clean, shape, and polish fingernails and toenails, using files and nail polish.
- Apply artificial fingernails.
- Give facials to patrons, using special compounds, such as lotions and creams.
- Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
- Demonstrate and sell hair care products and cosmetics.
- Sell products being promoted and keep records of sales.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- Suggest specific product purchases to meet customers' needs.
- Research or investigate products to be presented to prepare for demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Identify interested and qualified customers to provide them with additional information.
- Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
- Transport, assemble, and disassemble materials used in presentations.
- Practice demonstrations to ensure that they will run smoothly.
- Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
- Instruct customers in alteration of products.
- Work as part of a team of demonstrators to accommodate large crowds.
- Prepare or alter presentation contents to target specific audiences.
- Stock shelves with products.
- Provide product information, using lectures, films, charts, or slide shows.
- Train demonstrators to present a company's products or services.
- Recommend product or service improvements to employers.
- Contact businesses or civic establishments to arrange to exhibit and sell merchandise.
- Write articles or pamphlets about products.
- Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
- Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, or customers.
- Sell products being promoted and keep records of sales.
- Arrange for disposition of fish or game illegally taken or possessed.
- Patrol assigned areas by car, boat, airplane, horse, or on foot to enforce game, fish, or boating laws or to manage wildlife programs, lakes, or land.
- Compile and present evidence for court actions.
- Investigate hunting accidents or reports of fish or game law violations.
- Protect and preserve native wildlife, plants, or ecosystems.
- Issue warnings or citations and file reports as necessary.
- Serve warrants and make arrests.
- Provide assistance to other local law enforcement agencies as required.
- Promote or provide hunter or trapper safety training.
- Participate in search-and-rescue operations.
- Seize equipment used in fish and game law violations.
- Address schools, civic groups, sporting clubs, or the media to disseminate information concerning wildlife conservation and regulations.
- Recommend revisions in hunting and trapping regulations or in animal management programs so that wildlife balances or habitats can be maintained.
- Inspect commercial operations relating to fish or wildlife, recreation, or protected areas.
- Survey areas and compile figures of bag counts of hunters to determine the effectiveness of control measures.
- Collect and report information on populations or conditions of fish and wildlife in their habitats, availability of game food or cover, or suspected pollution.
- Design or implement control measures to prevent or counteract damage caused by wildlife or people.
- Provide advice or information to park or reserve visitors.
- Investigate crop, property, or habitat damage or destruction or instances of water pollution to determine causes and to advise property owners of preventive measures.
- Issue licenses, permits, or other documentation.
- Document the extent of crop, property, or habitat damage and make financial loss estimates or compensation recommendations.
- Supervise the activities of seasonal workers.
- Perform facilities maintenance work, such as constructing or repairing structures or controlling weeds or pests.
- Participate in firefighting efforts.
- Arrange for disposition of fish or game illegally taken or possessed.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange, and display merchandise to promote sales.
- Inventory stock and requisition new stock.
- Exchange merchandise for customers and accept returns.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
- Maintain records related to sales.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Prepare sales slips or sales contracts.
- Estimate and quote trade-in allowances.
- Bag or package purchases and wrap gifts.
- Help customers try on or fit merchandise.
- Estimate quantity and cost of merchandise required, such as paint or floor covering.
- Rent merchandise to customers.
- Estimate cost of repair or alteration of merchandise.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Sell alcoholic beverages to passengers.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Prepare passengers and aircraft for landing, following procedures.
- Administer first aid to passengers in distress.
- Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Reassure passengers when situations, such as turbulence, are encountered.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Assist passengers entering or disembarking the aircraft.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Operate audio and video systems.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Collect money for meals and beverages.
- Heat and serve prepared foods.
- Inspect passenger tickets to verify information and to obtain destination information.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Sell alcoholic beverages to passengers.
- Sell pet food or supplies to customers.
- Hold or restrain animals during veterinary procedures.
- Monitor animals recovering from surgery and notify veterinarians of any unusual changes or symptoms.
- Fill medication prescriptions.
- Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease.
- Examine animals to detect behavioral changes or clinical symptoms that could indicate illness or injury.
- Perform routine laboratory tests or diagnostic tests, such as taking or developing x-rays.
- Assist veterinarians in examining animals to determine the nature of illnesses or injuries.
- Administer medication, immunizations, or blood plasma to animals as prescribed by veterinarians.
- Collect laboratory specimens, such as blood, urine, or feces, for testing.
- Perform office reception duties, such as scheduling appointments or helping customers.
- Clean, maintain, and sterilize instruments or equipment.
- Record information relating to animal genealogy, feeding schedules, appearance, behavior, or breeding.
- Provide emergency first aid to sick or injured animals.
- Prepare surgical equipment and pass instruments or materials to veterinarians during surgical procedures.
- Educate or advise clients on animal health care, nutrition, or behavior problems.
- Prepare examination or treatment rooms by stocking them with appropriate supplies.
- Prepare feed for animals according to specific instructions, such as diet lists or schedules.
- Provide assistance with euthanasia of animals or disposal of corpses.
- Write reports, maintain research information, or perform clerical duties.
- Perform hygiene-related duties, such as clipping animals' claws or cleaning and polishing teeth.
- Perform enemas, catheterizations, ear flushes, intravenous feedings, or gavages.
- Perform accounting duties, such as bookkeeping, billing customers for services, or maintaining inventories.
- Exercise animals or provide them with companionship.
- Place orders to restock inventory of hospital or laboratory supplies.
- Dust, spray, or bathe animals to control insect pests.
- Administer anesthetics during surgery and monitor the effects on animals.
- Groom, trim, or clip animals' coats.
- Sell pet food or supplies to customers.
- Sell tickets and other items to customers.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Help customers find the location of products.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Supervise others and provide on-the-job training.
- Assist customers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer incoming phone calls.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Offer customers carry-out service at the completion of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Compute and record totals of transactions.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight to determine prices.
- Issue trading stamps, and redeem food stamps and coupons.
- Pay company bills by cash, vouchers, or checks.
- Post charges against guests' or patients' accounts.
- Request information or assistance, using paging systems.
- Process merchandise returns and exchanges.
- Cash checks for customers.
- Compile and maintain non-monetary reports and records.
- Sell tickets and other items to customers.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Monitor bank vaults to ensure cash balances are correct.
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
- Resolve problems or discrepancies concerning customers' accounts.
- Prepare and verify cashier's checks.
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
- Answer telephones and assist customers with their questions.
- Identify transaction mistakes when debits and credits do not balance.
- Carry out special services for customers, such as ordering bank cards and checks.
- Sort and file deposit slips and checks.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Order a supply of cash to meet daily needs.
- Arrange monies received in cash boxes and coin dispensers according to denomination.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Count, verify, and post armored car deposits.
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
- Perform clerical tasks, such as typing, filing, and microfilm photography.
- Compute financial fees, interest, and service charges.
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
- Process and maintain records of customer loans.
- Prepare work schedules for staff.
- Quote unit exchange rates, following daily international rate sheets or computer displays.
- Issue checks to bond owners in settlement of transactions.
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
- Position stones and metal pieces, and set, mount, and secure items in place, using setting and hand tools.
- Smooth soldered joints and rough spots, using hand files and emery paper, and polish smoothed areas with polishing wheels or buffing wire.
- Create jewelry from materials such as gold, silver, platinum, and precious or semiprecious stones.
- Make repairs, such as enlarging or reducing ring sizes, soldering pieces of jewelry together, and replacing broken clasps and mountings.
- Clean and polish metal items and jewelry pieces, using jewelers' tools, polishing wheels, and chemical baths.
- Cut and file pieces of jewelry such as rings, brooches, bracelets, and lockets.
- Select and acquire metals and gems for designs.
- Compute costs of labor and materials to determine production costs of products and articles.
- Examine assembled or finished products to ensure conformance to specifications, using magnifying glasses or precision measuring instruments.
- Pierce and cut open designs in ornamentation, using hand drills and scroll saws.
- Construct preliminary models of wax, metal, clay, or plaster, and form sample castings in molds.
- Pour molten metal alloys or other materials into molds to cast models of jewelry.
- Shape and straighten damaged or twisted articles by hand or using pliers.
- Soften metal to be used in designs by heating it with a gas torch and shape it, using hammers and dies.
- Determine appraised values of diamonds and other gemstones based on price guides, market fluctuations, and stone grades and rarity.
- Grade stones based on their color, perfection, and quality of cut.
- Plate articles such as jewelry pieces and watch dials, using silver, gold, nickel, or other metals.
- Write or modify design specifications such as the metal contents and weights of items.
- Create new jewelry designs and modify existing designs, using computers as necessary.
- Record the weights and processing times of finished pieces.
- Lay out designs on metal stock, and cut along markings to fabricate pieces used to cast metal molds.
- Mark, engrave, or emboss designs on metal pieces such as castings, wire, or jewelry, following specifications.
- Cut designs in molds or other materials to be used as models in the fabrication of metal and jewelry products.
- Design and fabricate molds, models, and machine accessories, and modify hand tools used to cast metal and jewelry pieces.
- Research and analyze reference materials, and consult with interested parties to develop new products or modify existing designs.
- Anneal precious metal objects such as coffeepots, tea sets, and trays in gas ovens for prescribed times to soften metal for reworking.
- Weigh, mix, and melt metal alloys or materials needed for jewelry models.
- Rotate molds to distribute alloys and to prevent formation of air pockets.
- Rout out locations where parts are to be joined to items, using routing machines.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
