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Work Activities — Resolving Conflicts and Negotiating with Others   Save Table (XLS/CSV)

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Sort by:  Importance Level Code Occupation(hide detailed work activities)
96  91  23-1022.00 Arbitrators, Mediators, and Conciliators   Green Occupation Green
  • arbitrate personnel disputes
  • mediate or arbitrate disputes
  • organize meetings to address labor disputes
93  89  11-3121.00 Human Resources Managers
  • execute employee bargaining agreements
  • negotiate labor agreements
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
90  89  23-1011.00 Lawyers   Bright Outlook Bright Outlook  
  • conduct legal hearings
  • participate in appeals hearings
85  87  11-1011.00 Chief Executives Bright Outlook
  • conduct legal hearings
  • negotiate business contracts
  • negotiate with federal and state agencies and other political organizations
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
87  85  11-3061.00 Purchasing Managers
  • negotiate business contracts
82  85  11-9151.00 Social and Community Service Managers
93  83  41-1012.00 First-Line Supervisors of Non-Retail Sales Workers Bright Outlook
  • resolve customer or public complaints
  • resolve or assist workers to resolve work problems
90  83  21-2011.00 Clergy
86  83  13-1041.03 Equal Opportunity Representatives and Officers
  • arbitrate personnel disputes
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
80  83  11-9021.00 Construction Managers Bright Outlook Green Occupation
  • negotiate business contracts
  • resolve customer or public complaints
80  82  11-9111.00 Medical and Health Services Managers Bright Outlook
81  80  13-1011.00 Agents and Business Managers of Artists, Performers, and Athletes
  • negotiate business contracts
79  80  21-1014.00 Mental Health Counselors Bright Outlook
88  79  13-1031.01 Claims Examiners, Property and Casualty Insurance
88  79  11-9199.08 Loss Prevention Managers Bright Outlook
82  79  11-9032.00 Education Administrators, Elementary and Secondary School
91  78  21-1021.00 Child, Family, and School Social Workers Bright Outlook
87  78  33-1011.00 First-Line Supervisors of Correctional Officers
  • resolve or assist workers to resolve work problems
84  78  33-3012.00 Correctional Officers and Jailers Bright Outlook
83  78  23-1023.00 Judges, Magistrate Judges, and Magistrates
  • conduct legal hearings
  • mediate or arbitrate disputes
83  78  41-9022.00 Real Estate Sales Agents Bright Outlook
  • negotiate real estate sales or rental contracts
65  78  49-9095.00 Manufactured Building and Mobile Home Installers
83  77  33-1012.00 First-Line Supervisors of Police and Detectives
  • resolve or assist workers to resolve work problems
  • resolve personnel problems or grievances
80  77  19-1031.02 Range Managers
  • resolve customer or public complaints
80  77  39-9041.00 Residential Advisors
78  77  11-2022.00 Sales Managers Bright Outlook
  • resolve customer or public complaints
75  77  29-1141.02 Advanced Practice Psychiatric Nurses Bright Outlook
82  76  27-2012.03 Program Directors
79  76  11-3051.00 Industrial Production Managers Green Occupation
  • negotiate business contracts
  • resolve personnel problems or grievances
77  76  11-9051.00 Food Service Managers
  • resolve customer or public complaints
  • resolve personnel problems or grievances

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