Skip navigation

Browse by O*NET Data

Work Activities — Resolving Conflicts and Negotiating with Others   Save Table (XLS/CSV)

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Sort by:  Importance Level Code Occupation(hide detailed work activities)
85  87  11-1011.00 Chief Executives   Bright Outlook Bright Outlook  
  • conduct legal hearings
  • negotiate business contracts
  • negotiate with federal and state agencies and other political organizations
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
66  71  11-1021.00 General and Operations Managers Bright Outlook   Green Occupation Green
40  39  11-2011.00 Advertising and Promotions Managers
  • negotiate business contracts
60  62  11-2021.00 Marketing Managers Green Occupation
78  77  11-2022.00 Sales Managers Bright Outlook
  • resolve customer or public complaints
61  64  11-2031.00 Public Relations and Fundraising Managers
66  61  11-3011.00 Administrative Services Managers
  • negotiate real estate sales or rental contracts
72  72  11-3021.00 Computer and Information Systems Managers Bright Outlook
62  72  11-3031.01 Treasurers and Controllers Bright Outlook
57  61  11-3031.02 Financial Managers, Branch or Department Bright Outlook
79  76  11-3051.00 Industrial Production Managers Green Occupation
  • negotiate business contracts
  • resolve personnel problems or grievances
43  51  11-3051.01 Quality Control Systems Managers Bright Outlook
63  69  11-3051.02 Geothermal Production Managers Bright Outlook Green Occupation
59  69  11-3051.04 Biomass Power Plant Managers Bright Outlook Green Occupation
87  85  11-3061.00 Purchasing Managers
  • negotiate business contracts
75  74  11-3071.01 Transportation Managers Green Occupation
  • negotiate business contracts
  • negotiate labor agreements
  • resolve customer or public complaints
  • resolve personnel problems or grievances
64  66  11-3071.02 Storage and Distribution Managers Green Occupation
  • negotiate business contracts
  • resolve customer or public complaints
70  68  11-3071.03 Logistics Managers Bright Outlook Green Occupation
67  71  11-3111.00 Compensation and Benefits Managers
  • execute employee bargaining agreements
  • negotiate labor agreements
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
93  89  11-3121.00 Human Resources Managers
  • execute employee bargaining agreements
  • negotiate labor agreements
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
65  68  11-3131.00 Training and Development Managers
68  67  11-9013.01 Nursery and Greenhouse Managers Bright Outlook
  • negotiate business contracts
64  71  11-9013.03 Aquacultural Managers Bright Outlook
80  83  11-9021.00 Construction Managers Bright Outlook Green Occupation
  • negotiate business contracts
  • resolve customer or public complaints
77  64  11-9031.00 Education Administrators, Preschool and Childcare Center/Program
82  79  11-9032.00 Education Administrators, Elementary and Secondary School
73  75  11-9033.00 Education Administrators, Postsecondary
  • resolve behavioral or academic problems
  • resolve personnel problems or grievances
72  74  11-9041.00 Architectural and Engineering Managers Green Occupation
77  76  11-9051.00 Food Service Managers
  • resolve customer or public complaints
  • resolve personnel problems or grievances
87  75  11-9071.00 Gaming Managers
  • resolve customer or public complaints

Show all occupations