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Knowledge — Customer and Personal Service   Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Level
Code Occupation
99   88   53-2031.00 Flight Attendants   Bright Outlook Bright Outlook  
99   86   39-4031.00 Morticians, Undertakers, and Funeral Arrangers
99   76   39-6012.00 Concierges Bright Outlook
96   82   41-9022.00 Real Estate Sales Agents
96   80   41-1011.00 First-Line Supervisors of Retail Sales Workers Bright Outlook
96   78   41-4012.00 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Bright Outlook
96   77   43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks
95   79   19-1031.03 Park Naturalists Bright Outlook
95   77   43-4141.00 New Accounts Clerks
94   81   11-9171.00 Funeral Home Managers
94   79   29-2081.00 Opticians, Dispensing
94   78   29-2092.00 Hearing Aid Specialists Bright Outlook
94   64   31-9095.00 Pharmacy Aides
93   80   13-2072.00 Loan Officers
92   86   29-9099.01 Midwives Bright Outlook
92   79   29-2033.00 Nuclear Medicine Technologists Bright Outlook
92   70   41-3021.00 Insurance Sales Agents Bright Outlook
92   67   39-1022.00 First-Line Supervisors of Personal Service Workers Bright Outlook
91   85   13-2071.00 Credit Counselors Bright Outlook
91   84   11-9141.00 Property, Real Estate, and Community Association Managers
91   80   53-1041.00 Aircraft Cargo Handling Supervisors Bright Outlook
91   79   41-4011.07 Solar Sales Representatives and Assessors
91   71   53-6031.00 Automotive and Watercraft Service Attendants
91   68   11-9051.00 Food Service Managers
90   89   21-1091.00 Health Education Specialists Bright Outlook
90   85   11-9151.00 Social and Community Service Managers Bright Outlook
90   80   29-1123.00 Physical Therapists Bright Outlook
90   79   43-2021.00 Telephone Operators
90   78   11-9071.00 Gambling Managers Bright Outlook
90   76   25-4022.00 Librarians and Media Collections Specialists Bright Outlook

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